Went here for my state inspection and they were so quick and kind! I booked the appointment the day…read morebefore and they were ready for me when I got there. They even had a recommendation for a title/registering place around here which was so helpful. Great fellas working there and just all around efficient and helpful!

Been going to Leos about 18 years. Very good service and people so friendly! Great communication…read moreand pleasure to do business with Marc and his team. Only one problem most of time they are very busy, and you have to wait for a service.

See Michael Amato if you want a sale at your pace and excellent follow up after the sale!!!…read more Brenda

Horrible experience…read more Bought a black 2023 Honda CRV on May 4. This review is under a pseudonym but they'll know who I am. The manager, Robert Furcinitti, had a sales associate bring me a sheet of financing options with a "7%" interest rate. I immediately knew from looking that the rate was closer to 20%, and I voiced this immediately. The sales associate, Arlie (spelling?), assured me this was a 7% interest rate in response to my concern. Not even close. So I asked for Robert, who came in and gaslit me that the numbers I was looking at were accurate. I pulled out a financing calculator and showed him 7% would be about $100 less per month than what he's showing me. He backed down, got a new paper with new payments, and sheepishly acknowledged he "made a mistake". Sure you did. The amount of money he would have grifted me out of was about $6000 over 5 years. When I purchased insurance through their partner, [removed as part of edit] and Pronto insurance, they assured me they would "prorate" my insurance if I switched. There was a surprise $84 fee, meaning I was charged $110 for 2 days of Pronto insurance, PLUS the ~$170 fee for the insurance agent. Every step of the way I was deceived and mislead. I had to call Honda itself about the dealership and we're working through what to do about this. UPDATE: I at least got them to recover the $84 fee, but that's no thanks to Howdy Honda. For that reason I've removed the name of the insurance agent from the review.

I would highly recommend this business. We were traveling through the area (1300 miles from home)…read moreand broke a shackle bolt on our 5th wheel camper. Two days before the holiday. They got our rig in and had us back on the road in less than 24 hours. The staff are very friendly and knowledgeable.

This business most likely will be taking advantage of customers through deceptive pricing practices…read moreand excessive markups in several ways: 1. Excessive Markups Beyond Industry Norms While a reasonable markup on parts is expected, marking up parts by 100% to 200%--especially when parts are widely available at lower prices--can be exploitative. Luxury vehicle owners may be particularly vulnerable because they expect higher costs but may not realize they are being charged far beyond fair market value. 2. False or Inflated Charges Some shops may add unnecessary fees, such as: Non-existent parts or labor: Charging for components that were never replaced or for work that was never performed. "Shop supplies" fees: A vague charge for basic materials (rags, bolts, etc.) that should already be factored into labor costs. Duplicate labor charges: Charging multiple times for labor that was already covered under another line item. 3. Misrepresenting Parts as OEM or Premium A shop might install cheaper aftermarket parts but charge the customer as if they were getting expensive OEM (Original Equipment Manufacturer) parts. In some cases, used or refurbished parts may be billed at full new part prices. 4. Taking Advantage of Insurance Claims When insurance is paying, a shop may inflate prices, knowing the customer is not paying out of pocket. Some repair shops bill insurers for high-end parts while installing lower-cost alternatives. 5. Lack of Pricing Transparency Some businesses avoid sharing part costs with customers, making it hard for them to compare prices. Without itemized invoices, customers may not realize they are being overcharged. How Customers Can Protect Themselves Request a breakdown of parts and labor costs before authorizing repairs. Compare part prices online or call multiple shops for quotes. Ask for old parts back to verify replacements were actually made. Check reviews and complaints about the shop, especially regarding pricing issues. By combining excessive markups with deceptive billing, a shop can extract far more money than is fair, turning what should be a standard repair into a financial burden for the customer.

I have a company with a lot of box trucks. We go see these guys all the time. They always shoot us…read morestraight on the problem and fix it quick. I also take my personal vehicles in to get serviced. I learn something new every time i go in there. Jason, Mike, Albert and all the fellas in there are totally professional. Thanks again for all the help!!

I have always received great service at Auto Service Experts. I have been a customer for over 5…read moreyears. My brother had his own mechanic shop, so I know a thing or two about the business. They have always been accurate with their diagnoses and fair with their price. Having this customer relationship with ASE has been a blessing.

Last time I was here was to service the car I bought my son but this time was for me. The service…read morehas always been good. Joseph has been there for a few years because I remember when I moved to Texas he offered to drill my plates to the front of my car as a first experience at this location. I came in to get a full synthetic oil change and they took some pics of my car and suggested some things. I ended up adding on a new air filter out of convenience because... I was there but know that it was like four times the cost of running to auto parts store and installing myself BUT I had family in town and a full day of holiday ish to do so... sure. Besides the good service, there are a few reasons I love going to a dealership with my 10 year old Nissan Sentra: one: if I had a new car and it's under warranty, duh. Also if you went to another mechanic shop and they mucked it up, Nissan is going to get you all the way together OR, 3: if you want to know what you need for your car. I love to pay for a basic maintenance and they tell me what the whatouts are so I can plan to get them fixed. I don't have any lights on in my car and it's in great working condition so this is better than paying $100 for the diagnostic, and then paying for the service. It's like a two in one. Any way, Joe is great and I can't speak to anything else. The waiting area is grand and they have coffee machines, snacks, cold water, a sink and a variety of seating. I'd come back.

First of all getting a new car is so stressful and a long process. But Summer made it super easy…read moreand Im grateful that we got to do business together. She was honest and not salesman pushy, she made sure I was going to go home with something I wanted and not just a sell. The manager was also super helpful and got the numbers to where I needed to be and I felt heard rather than just talked over like other dealerships since I was concerned about my monthly being realistic with my finances. Summer showed me 3 vehicles and I got to test drive them. I went home with a Sentra and I LOVE HER. The financial guy Mario was also great he was a good conversationalist and fast. Now it was a long day since I couldn't make up my mind but they made it so much better. I would honestly recommend this dealership and specifically ask for Summer.

I don't usually leave reviews for dealerships, but Sterling Acura of Austin earned this one. We did…read morerun into a few technical issues during the process, but they worked hard to make the deal happen and was very transparent throughout everything. Ken Bennett was awesome to work with -- professional, responsive, and easy to talk to. Most importantly, my wife absolutely loves her new car, which made the whole experience worth it. Great customer service overall, and we'd definitely shop here again.

Passing the buck. All I heard was that it's not my department or that it's company policy, instead…read moreof being helpful.

I had such a great experience purchasing my Volvo! Andrew H. was professional, knowledgeable, and…read moreincredibly easy to work with. Buying a car can be a stressful experience, but Andrew made the entire process smooth, comfortable, and actually enjoyable. His communication was excellent from start to finish. Eddy, who helped us with the financing, was also wonderful. He took the time to explain every document and answered all of our questions throughout the signing process. I highly recommend Andrew H. and Eddy to anyone looking for a smooth and enjoyable car-buying experience!

I recently had to bring my car in because of a frustrating issue with the AC, and I couldn't be…read moremore impressed with how the team there handled it. After some initial conversations between Volvo and the dealership, the service advisor jumped in and was incredible. He took the time to listen and worked closely with both me and Volvo corporate to ensure the root of the problem was fully understood. They laid out a clear timeline and a solid plan to get everything resolved. To my surprise, they managed to beat their initial estimates across the board, getting me back on the road much sooner than expected. It's great find a service department that communicates this well and over-delivers on their promises. Great work all around! We are already looking forward to purchasing our next Volvo from this dealership.

Allen and Spencer made what could have been a stressful experience completely effortless. From the…read morevery beginning, they were honest, transparent, respectful, and never made me feel pressured. They treated me with kindness and professionalism every step of the way. I was selling my late mother's vehicle during a difficult time for my family, and unlike other dealerships, they didn't try to take advantage of the situation. They were fair, straightforward, and did exactly what they said they would do. Allen and Spencer, from the bottom of my heart, thank you. Your integrity and compassion didn't go unnoticed. If you're looking for a dealership that values people as much as the transaction, these are the guys you want to do business with. I wouldn't hesitate to recommend City Limits Subaru to anyone.

I bought a new 2024 Subaru Outback from here, because there was finally a dealership in my area…read morethat could service my car. The purchasing experience was fine. But today I went in for an oil change and left feeling totally scammed. When I approached the advisor, he said, "we think your car is out of alignment." I said, "How in the world could you know that? You haven't even looked at it yet!" He said, "we have speed bumps with sensors as you're coming in to the service bay. It says it's slightly out of alignment." I said, "REALLY? I actually couldn't decide which bay to come in to so I ran over them at an angle." Slowly, I might add. He basically said they'd check it and if it didn't need an alignment they wouldn't do one. I said, "Well, can you come talk to me and show me the numbers?" He said, "No, we only have one machine, and if we stop and talk to people it holds up everyone else. We'll give you a before and after so you can see there's no funny business. If it does need one, it'll be $170." I stood there, totally feeling like I was being upsold, but finally said, "Okay." He was pressuring me to make a decision right then and sign the authorization form. Interestingly enough, on the final invoice it said, "Customer states perform 4 wheel alignment." No, I NEVER said that. I reluctantly signed something saying they could do it if it really needed it because he said they couldn't stop for three minutes and come show me the numbers. I was sitting there, a 90 second walk from the diagnostic area, waiting. Upon further research when I got home, I learned that the detection systems, "Hunter Quick Check Drive" (or perhaps knockoff from a competitor) are explicitly marketed to dealerships as a profit tool. Hunter's own marketing states, "wheel alignment is the most profitable dealership service" and pitches the system as a way to "gain profits and revenue" by scanning every car that comes in. Their website says, "Don't lose out on hidden alignment opportunities!" Does that mean City Limits got it solely for that purpose? I have no idea. Can the dealership claim that what they did was above board? Of course they can. And they will. But I definitely felt strong-armed into signing off on something I wasn't convinced I needed. My bad for caving. To get some perspective I talked to another service advisor from a different team, and he explained that two of the numbers were consistent with a real, but extremely trivial deviation -- the kind that's genuinely plausible from an off-angle pass over a sensor pad, and also the kind that most shops would consider a rounding-error fail rather than a "you need this now" issue. Those two numbers "failed" by nearly the SMALLEST measurable margin. There was one other number that was more significantly "off," and he said that probably couldn't have been skewed by the uneven pass over their laser speed bump. However, even that number wasn't in any way dangerous, and the abnormal wear pattern on a tire would take thousands of miles to show, not hundreds. In other words, it probably needed to be aligned at some point, but it definitely wasn't urgent. Know how long it took that guy to explain all this to me? About 45 seconds. And if I had known what he told me, I would've skipped the alignment for now. But City Limits opted not to tell me any of that. They pressured me and made a sale. Beware of this tactic and don't let them scam you. Take your car somewhere else to be evaluated if they tell you that you need an alignment before they've even laid eyes on it. Shame on you, City Limits Subaru. These "profits" aren't worth it if you gain them by withholding information from your customers and pressuring them into services they could easily put off for a time. Today certainly destroyed my faith in you.