Great service by Clayton ! I called him install two new axles on my boat trailer and he was very…read moreflexible with his schedule and knew exactly what needed to be done. He arrived and helped unload the new axles as well as stayed back to load the broken axles in my truck along with helping put other items back into storage. Clayton delivered great customer service from the beginning to pulling the trailer back into storage. Overall was a great experience and i highly recommend Clayton & Parker trailer service for any trailer repairs. Great job and Thank you Clayton !

Clayton did some work on an old camper I own. It needed a new hitch coupler, leaf springs, trailer…read morebreaks. He was quick to respond when we were arranging the repairs and was clear in his communication. He was so easy to work with. His work was quick and very high quality. Would definitely use him again for any future trailer needs.

The staff is very professional. They ordered and installed my hitch in 3 days…read more I highly recommended them!

Great veteran owned company. Had One Stop do a level kit in my 24 F150 they did a great job…read morefinished early and at budget. I'll will have them handle all of my accessory needs.

Tom is fantastic! I…read morecalled ATX RV when he was recommended by a neighbor at my RV park in Austin. I had originally asked for his information because my furnace had stopped heating. I ended up calling him earlier than planned because I had a water valve go bad, and lost access to city water. He was able to work me in right away. When he came over, he took a look at the problem, and ordered the part. To keep me functioning, in the meantime, he rerouted some hoses, so that I could use water until the part came in. When he came back to repair the problem, he noticed I had a cracked outside water faucet, and fixed it as well. I was lucky and he had a little bit of time before his next appointment, so he was kind enough to take a look at my furnace. He found out that it was a faulty fuel valve. Again, the part had to be ordered. He called as soon as it came in, and came right out to finish. With both repairs, he corrected some poor installation from the factory, and made it easier to access and repair (in case something different went wrong) in the future. He takes credit cards, and sends you an electronic, typed receipt. He tells you the price of the parts, and doesn't mark them up. (He even gave me the option of buying my own parts, if I preferred.) Tom's a really nice guy. He's polite, personable, and charges a fair price. I'm an older single woman. So, if you're picky, or a little uncomfortable with strangers, Tom is a great choice. He's very professional, presentable, and respectful. He is even tidy!)

Yesterday my RV genie would run but the house wasn't getting any power. Here we go... 2 weeks…read morebefore a trip and it's OUT. I called and left a VM explaining what I had going on. Tom showed up at our house 30 minutes later, diagnosed the problem within 30 minutes and had it fixed 15 minutes later (wire from genie to house power under the rig had wiggled loose and was arcing). He also showed me how to monitor the load I am pulling off my 30A circuit. He was reasonably priced and professional! STRONG RECOMMENDATION for ATX Mobile RV Repair

One of the few service joints run with integrity. Solid work, fair prices, and they shoot you…read morestraight. You know that sleezy upsell feeling you get at most service shops? Or the shoddy work and excuses? Well, you'll experience none of that here. I've had new shocks and struts installed, new tires, balance and alignment done, and asked a million other questions. These guys gave me the time, made recommendations that saved me cash, and did great work. Very pleased with my experience. I'll be back for all future needs with my F150!

Discount Hitch & Truck Accessories - Store #13 (South Austin)…read moreI purchased the RetraxPRO MX XR Series retractable bed cover for my Toyota Tundra. This is probably one of the best covers on the market. It retracts into a housing and is strong enough to support some weight on top. I really like the cover itself. However, my purchasing and installation experience deserves some explanation. 1. Product selection: Discount Hitch & Truck Accessories is a competitive business, but like any company, profitability can sometimes compete with installation quality. My impression was that the installers did not receive the same attention to detail as the company's management. 2. Incorrect order: I gave the salesman an additional $100 tip to help ensure my order was correct. Nevertheless, the wrong cover was ordered and installed. I specifically wanted the version with T-slot rails. 3. Installation tip: I also provided another $100 intended for the installer, hoping a little extra time would be spent ensuring everything was properly installed on my brand-new truck. I have no way of knowing whether that money reached the installer. 4. Cover malfunction: The cover subsequently became stuck in the closed position, and I could not free it. The store did repair it. Once again, I attempted to give the installer a $100 tip for extra attention to detail. However, I was immediately directed away from the installation area and had to give the money to the assistant manager for delivery. Whether it reached the installer, I do not know. 5. Quality of adjustments: Unfortunately, the adjustments were still not optimal. The locking mechanism could have sustained serious damage had I not made additional adjustments myself. 6. Debris accumulation: By design, the cover can collect leaves and other debris inside its retractable housing. I have found no practical way to remove that debris, and the manufacturer has not provided a solution. 7. Manufacturer support: I have contacted RealTruck several times seeking technical information about servicing and adjusting the cover. Their assistance has been disappointing. My cover still needs some adjustments, but I am reluctant to return to the original installer. 8. Technical information: I have found useful calibration and service guidance through AI (ChatGPT) that is not available through the manufacturer. 9. Accessory options: The store does not list accessories for my particular cover. They do sell two types of RealTruck rails that hold the cover. The T-slot version allows clamps, hooks, and brackets to be attached to or above the rails. This is an important decision to make before purchasing. 10. T-slot accessories: I found T-slot hooks on Amazon that appear more attractive than those offered by RealTruck. Here is the product link: https://www.amazon.com/dp/B0FVL4WYW3 I saved for 40 years to purchase my $92,000 Toyota Tundra, and I was willing to pay extra to ensure it received the best possible care. Unfortunately, spending an additional $300 in tips did not produce the results I expected. My conclusion: Discount Hitch & Truck Accessories is a good company with an excellent manager, and the RetraxPRO MX XR is an excellent product. However, I strongly recommend verifying the exact model and rail configuration before installation, inspecting the completed work carefully, and being prepared for additional adjustments if necessary. Based on my experience, tipping extra does not necessarily improve installation quality.

Great experience. They took me right in before going in my long road trip, Friday before a long…read moreweekend. Very happy with Hector and the whole team!

I had an issue with a gooseneck adaptor wouldn't release from the ball, after struggling for many…read morehours I called to see if Big Tex could help me out. Alonzo told me to bring it by and he would put someone on it for me. I rolled up and took me straight in. He had a couple guys work on it right away and they were able to solve the issue. Outstanding customer service and would highly recommend. Big thanks to the team at Big Tex.

I needed my utility trailer fixed. Nothing to do with hitches but the tailgate locks with bolts and…read moreone of those bolts snapped in two. I needed a quick turn-around for a trip to California bringing back a concrete fountain. They said they could fix it no problem, just drop it off. So, I dropped it off on Wednesday the 24th and in a week they had two new bolts fabricated. If you need this type of repair or for custom hitch work, these folks are who you want to call. The price charged wasn't bad at all either. I'll definitely be back.

The broke a a piece on my vintage camping trailer - repaired it but, still…read more They are now out of business and that's probably a good thing. Folks here were rude and not at all customer service oriented.

Allen and his crew have maintained my fleet of commercial vehicles for the last 3+ years and I…read morecouldn't ask for a better customer experience. I've had 2-3 other mechanics in the past who would not pick up their phone, inexplicably have inflated hours, not warranty their work, and all of the other runarounds you could imagine. Mechanics can be like that! But ARW always do right by me and maintain a strong working relationship that I am confident will sustain for years to come!

Horrible place to get a tire. Don't waste your time or money. Workers are lazy and slow.read more

great customer service. They guy I spoke with was very helpful and professional explained…read moreeverything to me great I would recommend doing business with them to all my friends and family.

I was referred by a friend to call Stone's if I needed a utility trailer. I sent them a message…read moreonline and received a call from Taylor the next morning. Taylor was professional and courteous and gave me a quick explanation of what they carried and services they provide. I went to Stone's today and Taylor walked me around the lot and shared all the differences of each trailer that I was interested in. Within one hour, I was pulling out with my new trailer. I appreciate the professionalism and promptness to get me in and out. Well done. Thx Taylor!

These guys were down to earth and extremely professional. They got the job done and the stand by…read moretheir work!

We took our Prevost Motorhome to be worked on in mid July 2021. Kevin told me he would check it out…read morein the next couple days and give me an idea as to the cost of repairs. 3 weeks passed and I finally called him. He promised to call me back the following Monday. Another month went by and I called his cell and left a message. Never called me. Another month goes by and I call him again. Left a message asking him to please call me. Another month goes by and it's late October. No answer. Left another message. Another month and start calling weekly. Finally his wife calls me back. They're looking for parts. I tell them where to get them and offer to help if they would rather I get them. No she says. We have our own suppliers. I say ok. When can I expect the bus to be ready. She said she'll call me the following Monday and let me know. Two more months pass. I finally get a call from Alyson. Come get your bus. We don't have time to fix it. The only good thing! She says I owe nothing for what they've done. And it wasn't much. And the one new leveler they installed on the passenger side came off this past Thursday and my bus hit the ground in less than 30 seconds. I didn't know what it was at the time. I just knew it was in the middle of the road blocking traffic. Five hours and 375.00 later the County Sheriff had it towed less than a mile. The wrecker driver discovered the problem while he had the rearend of the bus lifted. He fixed it while he had it up for no charge. The $375 was the County charge. He said the bolt came out that was holding it. Didn't know how unless they left the nut and washer off of it at Jobsite Diesel Repair! Sorry but I would never take anything to these people. Just my 2 cents plus $375 tow bill.