Still amazing service, knowledgeable staff who make sure you get all the discounts available. I…read morebought three different types of flower, and all in all it was another great experience. I need to be better about using my points, and not letting them expire! lol. In the sea of dispensaries, the rewards program, deep discounts , and quality products.....really make this a worthy stop.

Quality, special prices and variety of offerings: I love edibles, topicals, resin & flower in that…read moreorder.

Never had an issue here at all since they opened I always get what I purchase and the wait times…read morearen't bad if there is one at all. They have good deals and i love the bundles they always have available. Customer service is always friendly too.

Being a single parent has it's challenges, but I wouldnt expect one from a dispensary. I walked…read moreinto the store to pick up my online order woth my 2 month son (asleep and in car seat) amd was walked out because no minors can go in. Literally a baby and they wouldnt let me purchase my order. Now I do not regularly bring my son with me but as a single parent I dont have that option all the time. I have not had this problem at other dispensaries and will NOT do business with SOL anymore

Easy to follow instructions into the building. Friendly and helpful staff. I knew what I wanted, I…read morepaid for it and left. If I needed assistance they would be there for me and guide me through the process. Nice,clean and well maintained facility. Parking looks challenging but where isn't these days.

prices are high asf ! first and last time coming here they need to provide better pricesread more

Between karaoke and amazing customer service I look forward to my monthly visits to jars and…read moresometimes I do it an extra trip to sing! From security to bartenders to everybody at the lounge I feel at home here. The parking lot is the best size, especially with a larger vehicle. Shout out to Will for amazing customer service! He was attentive and answered all of my questions and showed me the different selection of edibles. Let me know which days were specials that would help me best utilize my money and completely address my pain. I will be back and hopefully Medicated real soon. Well worth your money and energy.

It's great if you're looking for midgrade weed and low class, Customer Service it's all about the…read moredollar people I would recommend you to go to a better dispensary

I've been a loyal customer since Nirvana's soft opening, and while the staff remains friendly, the…read more"higher-up" corporate decisions have broken my trust. I've watched prices climb and policies shift until the community soul of this place vanished. The final straw was a new $25 minimum for online orders. After years of supporting them with my hard-earned money, being told my smaller, consistent purchases are no longer "worth" their time feels like a slap in the face. It's clear that individual loyalty doesn't matter anymore. I won't be spending another cent at a place that has traded its heart for a corporate bottom line. Jose Burton

I don't recommend this dispensary, as someone coming from LA and other friends who have gone here…read moreon their own - the staff seems to always be negative and petty. I went here today, it was late 11:50pm, they said they cut the line at midnight - there were still people getting in line, but the security guard Angel- to show off in front of everyone else - didn't let me in line. I think it was racial discrimination. As well as just being rude and petty. Then he got the inventory manager, instead of the actual manager (or he was busy, and wouldn't see a customer) She said her name was Osha - she immediately was rude to me - like just snappy and did not let me get out a full sentence to express myself, and then was like you just want to argue. Just completely rude. I'll also be giving this feedback to the corporate office to hopefully help others have a better experience here or not go to this store.

Price is worth it fantastic teamwork all prices are affordable nice cool fresh water for the…read morevisitors

This experience was disappointing enough that I felt it needed to be shared…read more I placed a prepaid online order because I wanted a quick pickup. From the moment I walked up to the window, the employee with the pink hair made me feel unwelcome. Instead of greeting me or acknowledging me as a customer, the first thing she said was, "Make sure you wait until you're called up." I had already been waiting in line, so the interaction immediately felt unnecessarily cold and dismissive. When it was my turn, the attitude didn't improve. She was short, unprofessional, and made me feel like I was inconveniencing her simply by picking up an order I had already paid for. There was no basic customer service no greeting, no friendliness, and no effort to make the interaction pleasant. What made it even more concerning was that she appeared to be training another employee. If that's the example being set for new staff, that's disappointing because customer service should be one of the first things being taught. Her demeanor came across as if she simply didn't care about the customer experience. I've been a customer here before and have always had positive experiences, which is why this stood out so much. This review isn't about expecting over the top service it's about being treated with basic respect and courtesy. I sincerely hope management addresses this, because one interaction like this can leave a lasting impression and doesn't reflect the experience I've come to expect from your dispensary.

Every time I walk in , I get addressed by my 1st name n a Smile . I would like to name some of…read morethose wonderful Budtenders. Pie - Trevor - Ullie-"Guy that looks like Trevor" - Hispanic man - new Mgr lady - Lil short Mgr Girl. I'm bad with names. There are a few more can't remember . There are 1 or 2 I don't mix with n that's fine . Thank you to All !!! Barbara T

40 minute wait for a Preroll! New system as bad as the last…read more How does one 'Fall off a list'. Worth the drive to Tucson to avoid any wait.