Easy to follow instructions into the building. Friendly and helpful staff. I knew what I wanted, I paid for it and left. If I needed assistance they would be there for me and guide me through the process. Nice,clean and well maintained facility. Parking looks challenging but where isn't these days. read more

Since the updates a couple years ago, I love the vibe. Earthy and sleek. Lots of unique items and a great display. The customer service is great and attentive. Although this isn't my neighborhood dispensary, it's a great one. I'd recommend it. read more

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Amazing product aka medication! The help I got finding the right product was great and helpful! They are very informative about all the different items and always okay with how long I can be at times. I've never had a bad experience. read more

Place sucks. The worst employees at any dispensary around. I don't know where dispensary employees or coffee store employees got their false sense of superiority but it's very off putting. The best thing about this condition they suffer from is that I don't have to put up with it. Much better places to do drug deals than her read more

Botanica - Botanica should have all managers read this. - Cannabis Clinics Near Me - Tucson, Arizona

If you really need some "light" into the world of cannabis and edibles; then this is the place to come. These people know their products and can educate you on what exactly will be the best for your health. Come and check them out. The ambience is very boutique and upscale. I will certainly be there for my next visit. read more

Botanica - Love the hemp and CBD drinks. - Cannabis Clinics Near Me - Tucson, Arizona

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This place is very impressive. Selection, knowledge, and good prices. It's my first stop every time I come into town, and I've never been disappointed. read more

I'm from WA and we have a ton of bud shops; however, none quite as bougie as Botanica. Free parking can be found in the parking lot. Cash only. ID cards must be presented before entering through the one-way passage door. Once inside, Botanica is a hybrid between the two retailers Verizon and Lush. One cannot simply browse the wares without the assistance of a budtender. I was on the fence about this characteristic; I want to browse without feeling pressured, yet, the budtender can narrow down the exact product one is seeking. Prices were fair. Overall, Botanica served our needs while vacationing in AZ; however, I prefer the grit of WA dispensaries. read more

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They have a beautiful variety of goodies, even for your pup. I love the wall display that shows you when your order is ready. Whenever I stop through Tucson this is my spot! read more

I used to love this place. That all changed the day we had someone hit us and run in thier extremely small parking lot. This company has not helped us at all. They told us to make a policy report because they have footage of the ahold who it us. We made the report and tried to call botanica 4 times with no answer to the phone. So long story short, you better hope you don't get hit in the small parking lot because they will not be any help.. Shame on you Botanica. My husband was an extremely loyal customer that will never come back and neither will I. I also will be spreading the word on every social media platform possible. You people need to do better. read more

Botanica is a visually stunning dispensary along with knowledgeable staff and wonderful products. Highly recommend!

Being in my 70s, but having grandchildren here, they have guided me towards this establishment and these employees very kind very very knowledgeable have not steered me in the wrong direction. I'm very pleased. read more

Amazing customer service and they always have what I need which I can't find in many places. His name is either AJ/Arthur but he is amazing and is always so helpful! He has amazing recommendations for movies, shows, especially music. He always puts a smile on mine and others faces. He doesn't even make you feel like a customer but like a friend and that is truly rare to find. Ever need music, shows, or even music recommendation when he's checking you out he is your go to guy. He also helps me understand when I have questions and it's really helpful. Thankyou AJ and I will always be back because of you:) read more

Botanica is okay. Their prices are high compared to dispensaries is downtown Tucson. There is always a wait of at least 20 minutes. The waiting area has no menus or specials to look at. Water is provided but no coffee. The location is great right off the highway. If the prices were better I would consider going north more often, but as it is I have much better deals much closer to me. read more

Botanica - Cannabis Clinics Near Me - Tucson, Arizona

Over priced and they never gave the pre roll they advertised for with my purchase. Won't be coming back here

I will start off by saying that I have been going here for a few years and have always had a great experience. It's absolutely beautiful on the inside and everybody has been very welcoming. Unfortunately, I did an online order Sunday night because they had a 40% off sale. I did the order at 8:25 because I thought they closed at nine. If you look at their page at the very bottom, it says they close at nine but they close at 8:30. I went to get my order the next day and they had told me they put it back. I was not made aware that if I did not get it the same day it would be put back and I did not receive a text or an email letting me know that it had been put back. So I drove all the way there not knowing my order was not going to be given to me. I was told to go ahead and go shopping since I was there and I asked if I was going to get the 40% off and they said no. I was very disappointed in this customer service. I have grown to expect much more from this establishment. read more

I've been guilty in the past of saying all dispensaries are basically the same, but Botanica proves how utterly false that assumption was. This isn't like any dispensary I've visited in the Tucson metro area. There's no bullet proof glass, buzzing intercoms, and surly security. Botanica is a boutique experience, with beautifully arranged and well lit products on display and attentive staff to give you as much (or as little!) guidance as you need. The selection is really solid, too, especially when it comes to edibles, plus there's lots of pure CBD products if THC isn't what you're looking for. If you're weed-curious or just anxious about visiting a dispensary, then try Botanica. It's a great experience and worth the drive. read more

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Very nice, calming, they're helpful which is , cool place fr. Their pricing is pretty average in my opinion but that's still up for investigation.. standby read more

Excellent service and the folks there always know what to recommend, not to mention how cute the interior is now that its open after they remodeled the place! They're also very quick! read more

This place is amazing. Great customer service wonderful atmosphere. Very informative staff! Just wish they had bathrooms. The ambiance and decor are very appealing best weed in town!! read more

Great quick assistance. The gentleman who helped me knew a lot about the products. :)

I visit dispensaries super regularly and without a doubt this place has the best customer service I've experienced. Everyone is really kind and they always teach me something new that I didn't know! They recommended some flower that I loved and I trust them to give me accurate information. They're under construction so there's definitely some hiccups sometimes but I think they do a great job of carrying on. I was skipped once while waiting for my order and the woman who brought it out was apologetic and very sweet. read more

Beautifully decorated. This dispensary prices are high and it has a bougie vibe. Good selection and variety products with THC & CBD. Associates are borderline rude and pushy however the experience overall is 4 read more

Not sure why this place has bad reviews...my first time here from Chicago and this dispensary already had better service & better flower than in IL, and SO much cheaper. You guys are lucky we have to pay close to $90 an eight in Illinois. The girl at the pick up window was very nice and great to talk to! Thank you pretty budtender! read more

The best of the best. I'm a year one patient, I've been a patient of Botanica for 5 years. They carry everything a medical cannabis patient could ask for... so let's break it down. Flowers are either grown by them or one of the high end vendors like High Grade or Item 9. They pre-pack here, which I know some are opposed to, however they do it different. If you know about curing and proper RH then a Boveda pack can be an amazing thing, especially if you're going to be storing... they use Boveda in their packs when necessary:) All edibles are top notch and they carry a massive selection, trust you'll find what you need. They have gone out of their way to carry Drift and vegan gummy's here which is awesome! Love the concentrates here as well! All are similar to flowers... either made in house or by one of their vendors. Always terpy, potent and clean! Shopping during happy hour M-Th 2-5pm will get 15% off your order! And they offer punch cards for eights and grams as well as random free stuff all the time! Add that with the untouchable upscale environment and the friendly staff and this is gonna be one heck of a shopping experience I promise... especially for cannabis:) read more

This place is literally Between the interstate and the wrong side of the tracks, if you know that I mean. A train on said tracks blocked me from picking up my order Before the store closed. I called the store five minutes until to let them know that I was blocked by the train and they said I would get there when I get there but their computers shut down at 7o'clock. I don't need this kind of BS trying to get my product from a place thats already overpriced yet in a low rent part of town and non-accommodative to disruptions in their own environment and a ridiculously early close time. There are cheaper and safer places out there to get your product. read more

This is such a great place, hidden like a gem in North Tucson. My first experience here was great, the customer service and personalization experience it is top notch and on point. The first time patient deal is also incredible, $15 off your first purchase towards anything! I came on in on Valentine's Day, and Kristin was so kind to me. #SinglesAwarenessDay. If you're in the area definitely stop by! They have extremely high-quality flour, great prices and deals, and world-class customer service. Kristin, if you're reading this, I will come back soon! read more

I saw the reviews on how pricey this place was but I figured if their product was good and if the location is this nice looking it must be worth it. I don't even want to think about how much money I've spent in the few times I've been here. Every time I was told if the product is not up to standards I have three days to bring it back. Well recently I purchased a drip cartridge and it was a little cloudy, but I figured it would still be OK, after a couple days it started to taste like battery acid so I brought it back. The receptionist assured me that Spencer, the manager would be able to take care of me since it hadn't been that long since I got it, but then, when they checked the system, they couldn't find my order even though I had a confirmation number and they said because it had already been used They couldn't take it back and that it was "a red flag". Please do not waste your money here go somewhere that actually has fair prices and isn't focused on being the "cool" guys. Will never be back. read more

This place use to be good before all the remodeling in my opinion. You walk in and there is no room to move over with out people super close to you. Now they get your offset with an iPad. I was there before others and others were getting served everyone else. It so uncomfortable in there. Their prices are up there I guess because off all the remodeling money they spent. Ridiculous. There is so much better prices and dispensaries with better flower elsewhere. I will proudly never be back to this place. read more

black friday online deals state: buy one get one free concentrates.I checked for small print and *exclusions and there were none posted online. only to drive all the way down there to find out its only one strain of one brand thats bogo and that my whole order is full priced. Waste of my time and gas. This company needs to be more transparent with the deals they offer and tell the full story upfront. Make better ads that include the exclusions and stipulations. read more

Loved this store for a while. Now I'm on the fence. I don't mind paying a little more, their product is supreme. I do not like the fact I've been treated rudely on my last three visits. My fault for the second and third times I should have taken the hint with the first time I was treated rudely and not returned. I expect to be treated at least civilly when interacting with anyone. I am polite and expect at least civility to be returned to me. Oh and these are people who want to be tipped for their efforts. Maybe there's something I'm not understanding. read more

I have been to this dispensary many times, and I've always been happy with both the quality of the products I've purchased and the service. Would definitely recommend if you're into cannabis, and especially so if you use it medically. Great diversity across all types of products. I plan to keep going. read more

During their construction all the outside all the transactions are done outside under a tent. They seem to be organized and have it going in the right direction but I'll be looking forward to their new digs when they get them done. Wheelchair accessable. read more

Just unimaginably bad customer service. I called on multiple occasions to check regarding inventory, was placed on hold and disconnected twice and unable to speak to anyone the third time. I figured while I was in the area I could stop by and see if they had anything that I'd like to take home. Instead I spent 20 minutes standing in line, which isn't marked for proper social distancing, without being acknowledged or able to even have a simple question answered by an employee. The online orders line was empty, but the employee staffing that just sat there and stared empty-eyed at the line forming with the one employee helping those there to make a purchase was spending way too long with a pair of elderly customers. In the end, I walked away and visited Nature Med where I was able to find something I liked, much cheaper than Botanica to boot, and completed my purchase in less time than I wasted in line at Botanica. read more

Came here for the first time and was happy the could take my credit card. Haven't seen that before. Overall nice folks and good smoke

Brittany needs a lot of herb to make her nice. That is all I have to say. Don't waste your time.

Employee Brittney was very rude and has the worst customer service. Stay away from that employee and you'll be good.

I found this place a year ago after a terrible experience at a place called Nature med. i found this place down the street from there. I love this place! Great people, the shop is beautiful, you can see and select the product you want not just tell someone over the counter with an iPad. Comparable pricing, and they're fast! read more

OK so I've seen reviews on someone named Brittany and I have to assume this is the young woman who hands out the product. You know, the oh -so -important one with the microphone...The attitude on this girl. If she wasn't so unpleasant it would almost be comical. I can't imagine where it comes from.Who needs that was so many other really great dispensaries in town. read more

Always nice, quick and efficient. I can tell the owners understand the importance of customer service. The people they decide on employing are always nice, knowledgeable and (most important) have common sense. Props to all of their crew! Botanica was the first dispensary I went to after AZ opened up for recreational use and they've never disappointed. I've attempted a few others in the Tucson area and always leave shaking my head in disappointment for various reasons. I gave up on trying other places, just not worth it. Why would I, I always leave Botanica feeling just as content as I was before getting there or better. Peace! read more

During my evening constitutional around the neighborhood on Saturday, March 5, 2022, I noticed the shop and observed upbeat music and modern décor, so I walked in. A gaudily dressed young woman at the front stopped me with feigned friendliness while essentially fulfilling the role of a bouncer and giving off an aura of ignorance and arrogance while pretending to be a congenial church- or Walmart greeter or restaurant hostess. Her cover wouldn't fool anyone, however, but I sensed that she did not much care about this. She demanded that I produce an identification (ostensibly this is because one must be twenty-one to purchase certain products from these establishments, though I am almost fifty (50) y.o.). In any event, I let all of this go without comment. She asked how she could help me. I replied that I liked the music and décor and was curious what kind of business it was. (What I did not say was that I was growing less curious by the minute.) I tried to downplay the awkwardness by suggesting that I had thought that this was perhaps a tea shop or spa or even a sushi restaurant (giving it too much deference, given its proximity only yards from the sex store next door). This probably won't surprise you, but instead of answering my question, she asked what I was looking for. I was aghast. I told her I just wanted to look around and check out the place. She told me I would need to produce for her my ID. I told her that as I was just walking around the neighborhood, I had not brought my ID, smartphone, or anything else. She told me that the law requires it (untrue: https://www.azdhs.gov/licensing/marijuana/index.php). I told her that I'm a lawyer in Minnesota, and I very much doubted it. She finally admitted that the store sells THC products. I asked her whether it sells anything that can be smoked, and she said yes. I told her that there were two other shops nearby that sell THC, and neither requested identification. One even gave me a sample. Another gentleman walked up to talk to her but did not acknowledge me. Classy. During this interaction, I left a pregnant pause or two, but she made it very clear that I wasn't from around here (true: I travel often) and was not welcome. I asked her why the secrecy given that marijuana is legal, but she wouldn't answer. I found this place shady and disrespectful AF. The staff reminded me of the kind of people that were stoners during high school and didn't at all like top achievers. read more