This is my favorite dispensary. Great selection and staff is awesome. Highly recommend.

Disrespectful to medical patients. Dave the "manager" wouldn't give me the time of day. The worst customer service I've ever received from management in my entire life. Dave, you make me sick Was specifically instructed to test my devices because there was a two week return window. Could not take a single puff without choking my head off. Something is off here: I've never been instructed to test a device before... which was suspect ...then to have it be unusable and unreturnable as it was advertised to me. Dave the manager refused to return them. Says if the device turns on it's considered functional, walked away from me while I was speaking, while he's walking away says thanks for coming in. Of course there's nothing about the two week return policy in writing anywhere so they can really just do whatever the hell they want to; say one thing turn around and do another. Disgusting. Told me that that's the way distillate is... if you bothered to check my order history he would know that all I order is Superfog distillate and that this Swiitch was just plain crap.. clearly doesn't know what he's talking about or he knew he had sold me crap and had no intention of honoring the two week return his employee advertised! Disgusting. The cashier who fancies herself a bud tender try to sell me the same crap "distillate is rough on me too". I said no this is just crappy product 90% of what I get from you is distallate, I know distillate, so don't give me that crap. Not coming back. Never been treated so disrespectfully in my life. She actually tried to make me feel good about being taken for $100 and was surprised when she I wasn't grateful. if you like you deserve to be treated respectfully don't come here. read more

Amazing service by Elizabeth helped get my Loyalty points properly set up. Was able to get 10$ off my order. Great quality buds and great customer service! read more

Earths Healing  -  North - Cannabis Clinics Near Me - Tucson, Arizona

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Highly recommend making an ONLINE PICKUP ORDER or plan on camping out in line for 45min. They need more staff or something bc ??? Wth. The wait is ridiculously long. Considered getting out of line but had already been waiting for 30min! Just go somewhere else if you're walking in! read more

I've always had great experiences here (aside from the first time when I felt like the budtender wasn't really listening to what I was looking for, but that was a long time ago) - since then - polite staff, fast pickup, organized, convenient location. I would recommend! read more

Zach hooked it up! Great service and warm welcome to the dispensary, highly recommend!

TL;DR Inaccurate pricing, false advertising, poor customer service I've been a regular weekly customer at Earth's Healing North for a long time and always treated the staff with respect -- tipping, being patient, and doing my part to keep the line moving. Unfortunately, my last experience was extremely disappointing. The store advertised "50% off sitewide" online with no dates or conditions. I trusted that and made purchases I otherwise would not have. At checkout, the discount didn't apply, but when I asked, I was told everything was correct. To make matters worse, the customer-facing screen that normally shows prices was turned away, so I couldn't even see the total until after payment. When I called afterward, I was talked over, refused access to a manager, and told it was just a "mistake" -- yet the false advertisement stayed live for hours until I complained again on social media. This was deceptive and left me feeling taken advantage of. I never thought I'd have to write a review like this about a place I once supported weekly. read more

Earths Healing  -  North - Screenshot of deal up past NOON on 10/1. If you purchased cannabis at earths healing north on 10-1 you are owed 50%! - Cannabis Clinics Near Me - Tucson, Arizona

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I don't come to this location very often, mostly when I'm on that side of town. But every time that I've been the space as well kept, the service is gray and I'm always able to get exactly what I need. I would be aware that sometimes they're busier than others, but it's not that often that I run into that. They do have bathrooms for customers and plenty of parking. read more

BEWARE!!!!!!!! I'm Pissed Off. Been going there for years. Found out today that Monday and Tuesday the price is double! I should have refused to pay and walked out but didn't I paid $110 for buds I paid $50 for last time. What the hell. Why? That makes no sense. read more

Every time I'm in town, this is the only dispensary I go to. My sister and I came in with online orders, and Damian went above and beyond to take care of us. He was super helpful, walked us through everything, and even hooked us up with some awesome discounts!!! His energy made the whole experience so much more enjoyable -- super friendly. You can tell he really cares about making sure customers leave happy. Definitely recommend stopping by and asking for Damian, IF they aren't too busy. He exceeded our expectations and made us even bigger fans of this place. read more

Normally fast and efficient with good deals. This place falls apart on sales days. Stay clear

They do not carry medical gummies 1000 of Wyld , I was told that they will not be carrying medical dosage of elderberry, has not been in stall for about 2 months , GO TO CURE LEAF !!!!! they always have those in stalk , read more

Earths Healing  -  North - The dispensary is right next to northwest urgent care and across is the Qt gas station - Cannabis Clinics Near Me - Tucson, Arizona

my fav rec shop in Tucson, BUT the dude working Friday 1/10 at 10AM kind of blows. bro, let a ninja take his time. No one in line behind me, so imma ask what i wanna ask. He kind of rushed me like the shop was abt to close or he had a turtle head popping out & needed to drop a deuce. I purposefully came in the AM to take my time. If i was in a rush, then i would have ordered in advance. No biggie, this was one bad visit out of 10 or more. read more

The attitudes here are disgusting. Some of the budtenders and managers need to be fired for their stunning personalities. I really love the eye rolls and should shrugs. I suggest going to south like everyone else as they are nicer. I used to go 8 yrs ago and I had to stop going here as the bud tenders would involve me in their work issues. I went to prime leaf . Cut to 3 yrs ago where I go back to the Northside one and not a single soul was still working there How can a store lose all of their employees ?. You go to all the others , and the same people work their from 9 yrs ago. Management must pit them against each other and now they just don't give af . read more

Earths Healing is the best dispensary in Tucson! They are so quick--you'll be in and out--and the people are amazing! Damian made my experience unforgettable. He was incredibly kind, welcoming, and genuinely cared about helping me find what I needed. You can tell he loves what he does, and his energy totally made my day. On top of that, the deals here are unbeatable and the whole shop has such a good, positive vibe. Thank you, Damian and Earth's Healing--you've definitely earned a loyal customer! Anyone in the area should stop by for a 10/10 experience!!! read more

Security Guard was super rude around lunch time today went in to pick up my order and was denied access, how is it I can go into the prime leaf with no problem with paper id but cant go in their without a physical id? This is what the dmv gives and protocol fine print should state to allow it. The cool part tho I went to the prime leaf on speedway. They hooked me up with them. read more

Bought a 1000 mg chocolate bar that was melted and the chocolate had bloomed. Spoke with the inventory manager who said it was their fault because they were hanging the chocolate bars next to a halogen bulb on the ceiling. He offered me $10 store credit on an inedible $40 chocolate bar. This place is a joke, will not be doing business here ever again. read more

Earths Healing  -  North - Cannabis Clinics Near Me - Tucson, Arizona

So I ordered through the app this morning before the location opened. Once I applied everything to my cart it was stating that the purchase was 3.00 for each 1/8. I called soon as they opened to make sure that was correct. The customer service representative told me to keep my screenshot and that they would honor it. So I make it to the store it was completely dead. I explained to the bud tender and she went and got her manager. This chick was giving me mad sass and went to talk to her manager. So it got honored as she should but the Attitude was unacceptable. These wannabe "Shift Leaders " need to work on their approach and attitude towards customers whom shop here on the regular. read more

Earths Healing  -  North - My receipt - Cannabis Clinics Near Me - Tucson, Arizona

I've been coming to this location for 9 years now, love the staff, facility, always feel safe and secure. What peeves me off is the change in the loyalty cash system for a new point system. The app we need to download doesn't work, all white background with white text? Can't even log in or create an account because I can't see what to do. I have downloaded and deleted several times. The poor bud tenders have to read down a list because I have a lot of cash points I was saving up. By the time they are done reading I have already lost tract of the list rattled off, can't even seen what I get with the points I have already accrued. The point of ordering online it to help speed up the process in and out. I feel like I'm wasting my points just having them take $10 off my order because I can't use your new system! read more

The guy who tended to me was very patient and helpful, he got me signed up for the rewards and told me about all the deals they had going on. Also gave me honest and helpful product suggestions. :) read more

I purchased 7 grams that was quite pricey. It was not prepackaged and looked a little light/skimpy so I had them measure it in front of me... I just wanted to make sure I was getting what I was paying for. Not only did she drop some of it as she was doing this, but she had an attitude with me to the point where I kept saying "sorry. I didn't mean to frustrate you. I just wanted to make sure" "Yea, well some fell out and that's what happens when we have to remeasure it!" You know what!? PEOPLE SPEND THEIR HARD EARNED MONEY they deserve to be treated with RESPECT! It was not even busy there! There was no reason to act frustrated with a customer! I remained nice about it and should not have been. I should have caused a huff! read more

I only gave one star because zero wasn't an option. After avoiding this dispensary for years due to poor treatment, I gave it another chance and regretted it. The security guard was rude the moment I walked in the door, and things only went downhill from there. I was shorted on a purchase (received half of what I paid for), and when I went back, the "manager" refused to fix it. Instead of making it right, he tried to upsell me more product. The wait was long, the staff was dismissive, and customer service was non-existent. Patients deserve honesty and respect, not to be taken advantage of. If you have trouble seeing, bring a friend -- they'll take advantage of you otherwise. It blows my mind that a business making millions can't fix a $25-$30 mistake. The fact that they make it nearly impossible to reach anyone higher up shows they don't care, as long as the cash keeps flowing. read more

When there are only walk-ins in line make the online people work the line. They are sitting around BSing while we are waiting. We spend a lot of money for this at least move with urgency. I walked in with 2 people and they both left before getting served. We were the only 3 people there. I would have left if I didn't drive so far. read more

Online pick up is no longer quick. The amount of upselling at the online pick up window is ridiculous! What happened to the convince of in and out? read more

Been coming to North and South forever. Great staff. I had a budtender at North tonight that wasn't very friendly or helpful. I mentioned something about her being new. small talk and her mood totally changed. She acted as if it was an issue for me to ask her what she recommended as prerolls and she was short. She also walked away from the counter like I was taking too long to make a decision and I was too slow. I have never had anyone treat me this way before. She couldn't make it anymore clear that she wanted me to get my items and leave. I wasn't being rude or anything. This was very WTF. Like I said..the staff at both stores are amazing and helpful. she wasn't read more

They helped us with the correct stuff for us! Super nice. You can preorder as well and just walk in and pick up

THEY SELL NON AUTHENTIC CARTS!!! We scan the QR code every time we get a stiizy and this time we had gotten a non authentic code. Immediately went to the manager to ask for a trade or a refund, and they denied it. Did not care about helping and staff and security sat there and laughed about it. This place is unregulated and the staff doesn't care about serving quality products. I religiously come here and it's sad to say that I won't be coming back ever again. read more

Earths Healing  -  North - Cannabis Clinics Near Me - Tucson, Arizona

In the past year I've had a hole in my head, cancer, lumbar surgery, and a neck fusion (literally screws holding my head onto my neck properly). So pain management has been a big deal and I don't react well to pharmaceuticals. I had tried some THC gummies but the gelatin and food coloring was causing a rash (thanks MCAS!). Also, I can't vape or smoke because my lungs are compromised already. So I decided to come here for a consultation. The person who helped me was so wonderful. She helped me read ingredients to avoid triggers, found multiple options for me and discussed the side effects (bonus features). I ended up with 3 things to try, mints, gummies, and a powder to add to a drink. So far the mints are my favorite. There's no weird taste; in fact you couldn't even tell the difference between this and a regular mint! I haven't tried the drink powder yet. I'm basically microdosing since I'm very sensitive. 5 stars for customer service 5 stars for location 5 stars for pricing 5 stars for a the wide range of options I'll be back! read more

amazing prices and selections. I've never waited in the line longer than 10 minutes and the bud tenders are super quick.

I have always had great experiences here. From walking in and being greeted by security- who are doing their jobs, protecting everyone and checking for weapons- (THANK YOU!) I am very satisfied with the professionalism, the quality of the products and the customer service. This is hands down my favorite dispensary. read more

Good spot!!!!! I would pick this place to be my go stop 1st... best prices quick service in and out

Well, first of all, I was at Earths Healing South. I was passing through Tucson heading for California. First time in. I got a 50% discount because it was my first time in. Bought some pre rolls. They were on sale 1/2 off. So, I got a great deal. Marcos, the bud tender, suggested I could get twice as much for the same price or get 1/2 off. Naturally, I chose more herb. Highly recommend this store! And, a big thanks to Marcos. Great guy! read more

My cart didn't work and had to wait back in such a long line. One person is in the back dealing with everyone. It takes so much time out of your day. This is why this is the worst dispensary in tucson. Takes 4 to 5 business days just to head to the back. I hate this place the prices suck read more

This place is so awesome!!!! I love the variety and I love the deals! Awesome environment and great vibes!!!

Literally one of my first times coming here and the SECURITY GUARD was extremely rude. I never leave reviews but if you're going to be putting someone like that out front, it makes the whole experience horrible. I read more

Been coming here for at least 4 months since I've got here to Tucson. It's gone down hill Forsure longer waits. You can be in line for 10 minutes and they will call people that just walked before you to the back.. also beware of the app deals I just left trying to redeem a bogo deal on a joint and they said it would have to be a 12$ joint to redeem deal. Never said anything about that in the app and they didn't care about their mistake . Me and friends will no longer be coming back here read more

Great experience! Joey T hooked it up, will definitely come back, and id recommend this place to anyone who'll listen.

Good product. Now that there are three nearby alternatives I am not as patient with the service. The lines are managed terribly. Example.... place an online medical order, be one of the only people in that pre-order line, watch them take 20 walkins right in front of you, regret placing an online order. read more

I HAD been coming here for years. Then on 7/20/22, needing more anti-epileptic medicine, I rode over to a place I thought I could trust - which was clearly my mistake. First, a power tripping security guard asked me to open my backpack (to see my gym clothes and water bottle) - but THEN he demanded I lift my shirt, allegedly to confirm I had a phone clip on my hip; I refused this out of principle - you can only go so far with someone's personal privacy. Not to mention i didn't feel like being sexually harassed. After refusing the power tripping guard (who "NEEDED" me to LIFT MY SHIRT), i tried reaching a mutually beneficial arrangement where I'd just leave my clip in my backpack outside the door so we could all be happy - he refused. Trying to reason even more with this out-of-line character, I asked him, what could I even do if was carrying one? I rode in on the motorcycle, after all; it's not as though I can leave my things safely on my motorcycle with no locking doors. This was a huge mistake - bringing up a simple hypothetical made them all assume I was actually carrying a concealed weapon. So he called the manager over, who was even more unprofessional, believe it or not. They continued to refuse my every suggestion to help ease their suspicions by leaving my things outside the premises. Remember - this is all so I didn't have to STRIP DOWN for them. I left after a simultaneous barrage of constant harassment from 3 separate individuals (2 guards, including the harasser, and the supposed manager), all of whom were refusing any kind of middle-of-the-road solution. Well, how dare I try to reach a middle ground so I can grab my anti-seizure meds. Walking over to QT to try and find a kind Samaritan in a car who could hold my things for an actual minute, a nice lady honked at me several times to get my attention, ASKING ME FIRST and directly if she could look after my pack while I ran inside to get my anti seizure meds; I immediately thanked her and told her the situation, taking off my backpack to head inside - but I look up, and I'm suddenly being filmed on multiple cell cameras by the assaulting security guard and the supposed manager, all three individuals physically COMING AT ME, telling me I CAN'T SOLICIT anyone to hold my things - WTF are you even talking about? I WASN'T. They asked ME first. What I do with someone else inside THEIR private car is between me and that person, legally speaking. But no, not in this instance. The three harassers barged right in between us, actually physically separating us. Luckily for all of us, the assaulters filmed it - just ask them to post what happened. You can hear and hopefully see them FIRST HAND harassing me AND the kind lady, until they *actually* scare her off. It's truly incredible (I'm sure plenty of us would love to see that recording, by the way - you have my full permission to post it). Then I'm told I'm apparently TRESPASSING because I asked them where their premises ended (so I could literally leave it and put an end to the nonstop harassment by this gang-style group of professionally aggressive power tripping jerko*fs). They continued threatening pressing charges, all while I was attempting to understand what their borders were so I could kindly leave. I really hope they recorded that as well. EH - you lost my business forever, and now everyone who comes here knows about this ridiculous situation you put a years-long (formerly) loyal, epileptic medical patient through with a MASSIVELY long customer history (you know, before MMJ was even recreational? Someone who ACTUALLY needs MMJ to function safely?) They don't deserve your business either, unless you want to actually be ripped off on price as well as service. Just head over to the next closest dispensary a little bit south of EH - they have genuinely great deals, great service & NO physical harassment~! It actually ended up working out for me. I prefer mom & pop shops. I want to add that attempting to post this same review on Google got me flagged by multiple accounts - gee, I wonder why (they clearly have multiple Google accounts, possibly bots, ready to flag & try removing ANYTHING with a negative review, which is probably why their rating is so unnaturally high on Google maps, especially compared to Yelp). I'm only apologized to on Yelp by the owner - probably because they can't flag & remove the review like they can on Google. Seriously, shame on you, EH. Absolutely DISGUSTING, shameful behavior. You want to fix this? Either apply security guard shakedowns to ALL patients coming in, or to NO patients coming in. I was CLEARLY flagged for a shakedown - probably because I dared to ride in on my motorcycle & carry my things in a backpack. I repeat - you lost my business FOREVER. And I will keep pushing Google to post that review (out of principle) to be honest to the general public about what happens to anyone who steps "out of line" with your power tripping staff members. read more

There's a reason for their high turnover rate in employees. If you care about what businesses you chose to support and where your money is going look up Earth's Healing on Indeed and read through all of the reviews from past workers like myself. With all the other dispensary businesses competing in Tucson, skip Earth's Healing. Their product is nothing special and the brands they sell are available everywhere else. read more