Ever since the new management came along they got rid of the ability to make an online order and pick it up quick now online or walk in you still gotta wait in line what's the point of ordering ahead of time. Customer service is always good when I go and they got some of the best deals I seen in a dispo they finally figured out the online orders making it easier to stop by pick up and get on with the more important things read more

This is the worst dispensary in the Tucson area. Here I sit. Going on 30 minutes waiting to order and pay for the product. I can't believe the way the staff here treats the customers. They're condescending and rude and the lack of any real support for the customer is bizarre. I've never seen a business treat customers like this and succeeded. So I hope this company does like every other rude patronizing and over priced business does and goes out of business I'll keep my fingers crossed read more

My first visit! I only had to wait a short time to be seen. Everyone was very respectful and courteous. I came in for cartridges. They had quite a variety to choose from. I spent less than what I would at my normal spot. Everything seemed so clean. I will definitely see them again. read more

Review update: all the positives from before; nice staff, good variety, etc but with recent improvements since they were bought by JARS: they decreased serve times by doing away with getting a number, now you check in with your ID at the desk so when you're called in to the POS area that part is already handled. In addition, they only accept cash now which is actually a good thing because they did away with the card fee and once again hastened the process by eliminating the sometimes janky card reader machines that could slow things down. read more

This dispensary refused to sell to me because I asked about exposing my dog to THC for appetite stimulation. I was trying to save my dog's life after a $15K emergency hospitalization almost killed him. I am extreme pain while awaiting hip replacement surgery. I asked about pain relief, but clerk new nothing about products or pricing. Negative 5 stars!!!! read more

First time I went I felt that I was on conveyer belt. I didn't know what kind of gummy's they sold for pain. When u go there, u need to be ready with the name of the product u want to buy n b ready to buy it. No asking for information or talking is aloud. I felt rushed n like I was bother n not appreciated as a customer. Well anyway, I won't go there unless I educate myself on the product I need. read more

One star rating because they have some weed. That's the good news..... I've spent somewhere in the vicinity of $1400 here in the past year, so this is not a one off experience. I shop online so I can research the strain for my needs. I look for sleep and pain help and some strains aren't good for that and carry unwanted side effects. Over the past 6 mos I've noticed a diminished availability of products on their site and app. I asked a person at the GV location representing himself as the manager, why they don't have certain items. I was told, "we have that" after telling him that it's not listed on the site he said "you have to walk in and ask". Why even offer an online ordering process if you don't support it? And TBH, I don't need some kid with a pierced face trying to sell me some berry iced latte hybrid crap when all I want is a simple, single strain indica for my arthritis pain. I understand that their inventory is what it is. They need to understand that there's over 12 dispensaries in Tucson who'd love to sell you what you want, not what they want. I've tried to contact them twice about this and never receive even a courtesy reply. *attn owners: hire a manager that understands customer service. read more

Glad there is finally a dispensary in green valley. New customers receive bogo 's! Friendly service and reasonable prices. read more

Like going into a doctor's office. You're greeted by a rent-a-cop. At least he's nice but you get the impression he's checking you out or something. It's a bit weird. They take your ID and keep it, telling you to sit down in a stark waiting room with, funny enough, one of those doctor's office receptionist sliding windows. Then they open the locked up vault door and call your name just like a doctor's office. Then you go back to the dark weed vault to get ID'd one more time. I asked for a Pax cartridge. "Oh, we don't have that. But we have this." I leave. Going to Tucson instead. Trulieve is far superior and you just walk in, no sitting in a fucking lack-of-imagination waiting room to wait for nothing. Fuck you snd Hana too! read more

Their staff has no training about the products they sell and how to educate the customers about usage. None! I told this young kid that I suffer from chronic pain due to Rheumatoid Arthritis. Oh yes, he has that too, sold me some gummies which did nothing. I returned, different person, same outcome, more gummies and he has migraines too. They are trained to commiserate with the customer and sell, sell, sell. Several people in my neighborhood have told similar stories of not knowing what to do with the products or how to use them as this is an older community. I will go to Tucson where I get better advice and service for my money. read more

They were very helpful in explaining the different kinds of specials they have and strands. Made it better knowing I was going to be helped with what I was looking for than just them selling what they want to me. They have an amazing first time discount too. Honestly, best dispensary I've been to. read more

It's like shopping in the Soviet Union in the middle of the Cold War. Mediocre products sold at premium prices by disinterested employees in a setting reminiscent of you uncle's rumpus room back in the 60's. Anyone who gives this place more than two stars hasn't been anywhere else. read more

Crappy weed and they don't stand behind their products. I asked specifically for flower, dirt grown and organic fertilizer. I bought what the budtender suggested. Turns out it wasn't grown in soil, it wasn't organic and it had no smell. I tried to return it but they have a no return policy. Even though they ignored what I asked for they took no responsibility. I just wanted my money back because it was not what I had asked for. They offered a 25% discount on their other crappy weed. I'm looking for money back, they offer more of their ditch weed at a 25% discount. They aren't serious about quality flower. I'd leave no stars if I could. read more

Bud tenders keep me coming back! Love the atmosphere and they go above and beyond to find you the best deal.

It's sweet to have a dispensary in Green Valley, not having to drive into Tucson is great !

Hana dispensary in Green Valley has a great selection of cannabis products from edibles and tinctures to gummies and flower and much more. I have been a customer for a few years and it's gotten better every year. The budtenders and all the staff are so friendly and helpful. The prices are good, not to mention all the deals that they offer every week. It's my go-to dispensary for my medical marijuana prescriptions. read more

Everyone is super friendly. Bud tenders haven't steered me wrong . Nice that it's in the green Valley/ Sahuarita area. Great deals everyday!

This place was way more than expected!! We are visiting from Colorado and i was impressed! Very nice front deal girl, knowledgeable tender and really great price! The quality of the products are 5 star! You should definitely go check this place out ! read more

Perhaps the WORST dispensary I have ever been to. Been in cannabis industry for over 10 years mostly in CA. I was largely involved in propagating clones, but familiar with over 30 varieties. There Stilitzy oils are pure shit! Each one tasted similar to all the others!!! They should be boycotted as a company that is deceptive and horribly dishonest! BUYER BEWARE! read more

Get service and lots of product. Also lots of sale items. Alex is very knowledgeable and helped me pick some good products

I was delighted to find a dispensary discreetly located south of Tucson. During my visit I was accompanied by a friend who had never had legal purchasing experience *wink*. While I perused the stores offerings the front attendant was happy to educate my pal on the legalization for recreational use in AZ. He left with a new perspective as I left with a pre-rolled variant and some gummies to enjoy my remaining days in the crisp Tucson evenings. read more

Love the employees at Hana ! Hana has decent deals as well. I do wish my wife and I could go in together. And I wish the online system would actually let you know when the order is ready. read more

I love Hana! I am not a regular marijuana user I have been a recreational user only occasionally since the late 90's and allot has changed since then. I just like to see what's out there these days and some times ample new things. I have been to a number of places where I feel like I am just rushed through and made to feel dumb for some of my questions about all of the various products not feeling welcome at all. However when I go to Hana they always make me feel welcome, supported and educated in my purchase decisions. The staff is friendly and knowledgeable and the prices are very competitive and great quality products. I would have to say they make you feel like your buying from a friend not some annoyed teenager trying to piss off there parents. I give them 10/10 read more

Friendliest budtenders ever! Very welcoming team and very helpful. I love them all but Mandy Is oh so special. Great deals every week as well. read more

Very great prices, nice staff and good selection. Had to wait a few minutes in line so I recommend placing a pickup from their website.