We always get great service here. Staff is very pleasant and helpful. One, Alethia (sp?) has an…read moreamazing aura as well.

The service I've received is exceptional. The orders are filled quicky and the staff provides a…read moreprompt and professional experience.

Loved the eye doctor and staff. I think it's the best eye exam I've ever experienced…read more The eyeglass purchase side... not so much. When did a pair of glasses become so expensive? My last prescription was filled at Costco and that's where my next one will be. Two pair of progressive glasses (one was sunglasses) with total out of pocket less than $200. Vista wanted $489 out of pocket for one pair. WTH? Plus my Costco frames were Jill Stewart and are still as good as new so I only bought replacement lenses for my main pair.

We ordered prism glasses for my wife more than a month ago and were originally told they would take…read moreapproximately two weeks. More than a month later, we still do not have the glasses. What makes this experience even more frustrating is the lack of communication. No one called us with an update or explained that there was a delay. We had to call them ourselves after waiting a month, only to find out the glasses still weren't ready. These aren't just ordinary glasses for my wife. She needs the prism lenses, and while we've been waiting she has been dealing with severe headaches. That's why getting these glasses was important to us in the first place. Delays can happen--I understand that. What I don't understand is promising roughly two weeks, letting more than a month pass, and not contacting the customer with an update. When someone's health and quality of life depend on getting the correct prescription glasses, communication and follow-through matter. Based on our experience, I am extremely disappointed with the service and would not recommend this place! Horrible!

Great walk in service, excellent care with friendly helpful staff. We almost didn't come based on…read morethe one star reviews but after reading they were all because the staff didn't require masks forever after covid, we promptly changed our minds. (I bet those people who felt the need to impose masks and vaccines upon others for years feel pretty stupid now...). Highly recommend this facility.

Professional. Efficient. Really like the NP, Katarzyna... The front desk was friendly and…read morecaring. Give 5 stars. Nice to have a walk in facility in our neighborhood.

The owner, Carolyn Fennil, is so well up to date with her skills and craft. She is totally…read moreprofessional, committed and treats patients as people, not a number. Her staff, Andy Delgardo and others are friendly and treat clients very well. There's a 'sense' of family to walk in the door.

I have lattice degeneration. I had to go to a second doctor to catch this. This is not good…read morehealthcare. Avoid at all costs

My experience at this facility has been very pleasant overall. I recently brought a loved one in,…read moreand she was seen by Dr. Herbert, who was wonderful. She was professional, caring, and provided great service. The only issue I have is with the lady at the front desk, whose name I believe is Lorena. She came across as very rude, although that may simply be her personality. Unfortunately, I had two separate interactions with her within the past week, and both left me with the same impression. On another occasion, I brought my son in after he was hit in the face with a basketball and busted his lip. I called ahead to ask about the wait time and explained the situation. Lorena told me that if he needed to be seen, I would need to come in and wait. I understand that wait times can change, but I simply asked whether there were a lot of people waiting at that time so I could make an informed decision about whether to come in immediately or consider my options. She told me that she would not provide that information and repeated that I would need to come in and wait if he needed to be seen. I want to emphasize that the medical care and service I received were great. My concern is specifically with the customer service and friendliness at the front desk. A little more patience, kindness, and willingness to communicate would make a big difference. I will absolutely return if I need to, because I was pleased with the care provided. However, first impressions matter, and for some people, that first interaction can be the lasting impression of a facility. I hope this feedback can be used constructively to improve the overall patient experience.

Very clean facility and super friendly staff. There wasn't a wait so we were seen quickly. We were…read moregiven a tablet to fill info out and not only was it repetitive, it didn't save a lot of info so the front office lady came in and had to hand write it all. Very weird and confusing. The care was fine, but hubby broke his toe at work and they gave him a post op flat boot, we had to ask for extra tape, and they didn't say anything about crutches. We had to ask for pain meds too.

This place was great! First time being there. Staff is super friendly and the Doctor is amazing…read more He's friendly and is able to explain everything to your level. Only downside was that glasses don't have price tags so you have to guess. Loved it here

Been our go-to-place for decades, their excellent service in what you want in eye care…read more Not only are they professionals in their field, the whole staff is kind, friendly and attentive to your needs. Bless them for their patience dealing with my eyeglass frame choice. You'd think I was getting a wedding dress with my time consuming theatrics. We may no longer live in the Old Pueblo, that doesn't stop us from seeing Dr.T for our yearly exams and eyewear.

Amazing customer service! I felt my children's needs were handled very gently through the whole…read moreexperience.

I called to make an appointment for my almost 5 year old daughter a week or two ago. Her…read moreappointment is tomorrow and they canceled it today. They stated that they do not see kids under 6. As you can see from my picture, they specifically stated they see infants and young children. This was on the green valley alvernon. Everyone was polite but the whole thing rubbed me the wrong way.

I popped in here to get some cigars, which normally I purchase through some online shops. My need…read morewas immediate so I was pleasantly surprised to not only find a smoke shop on the SE side, but one that had a very nice array of cigars in their walk-in humidor. The young lady who assisted me was super sweet, pleasant and welcoming. Definitely recommend - they also carry other things besides cigars (vape stuff, clove cigs, etc.) and smoke products as it smelled AMAZING in here with the various incense carried.

I like the joint!!! The staff is helpful and warm. Great selection and always happy with my…read morepurchases