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Civano Eyecare

4.2 (33 reviews)
Closed 8:30 am - 5:00 pm

By appointment only

Updated 1 month ago

Services - Civano Eyecare

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Civano Eyecare Photos

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Reviews With Photos

Eric Z.

***Update: While I am not raising the 3 star review, the Dr does deserve to have it known she had her staff call me the first business day after I posted the first review. She offered to recheck my eyes and get me the correct prescription for my glasses at NO COST to me. While the return visit did not go very well customer service wise, she did live up to her obligation of fixing her mistake (which she finally admitted after we went back and forth a bit). She even used the old school lense holders to get the lenses working better. I also scored some more of the awesome eye lid scrub from her, because it is working well on my dry eye issue. The Dr also gave me the business card of her fill in Dr who took care of me so well last year. Like I said before, this office has the staff and potential to be a 5 star eye care center, but I'm going to have to take my business elsewhere in the future. I wish you nothing but good luck and prosperity with your future endeavors, thank you for fixing my lenses.

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2 months ago

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1 year ago

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1 year ago

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1 year ago

cannot recommend more! All of the staff are extremely nice, understanding and very courteous. You don't find that often anymore!10/10

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7 years ago

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2 years ago

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9 years ago

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4 years ago

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3 years ago

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5 years ago

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5 years ago

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5 years ago

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4 years ago

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7 years ago

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6 years ago

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5 years ago

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5 years ago

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6 years ago

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7 years ago

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6 years ago

Business owner information

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C F.

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6 years ago

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9 years ago

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9 years ago

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11 years ago

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16 years ago

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8 years ago

We had an excellent experience. The doctor is very knowledgeable and helpful. The entire staff was friendly.

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14 years ago

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9 years ago

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9 years ago

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10 years ago

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14 years ago

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Review Highlights - Civano Eyecare

Finnell also caught a problem in one of my eyes and sent me to a specialist who thinks very highly of Dr.

Mentioned in 14 reviews

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People searched for Optometrists 548 times last month within 15 miles of this business.

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Envision Eyecare Center

Envision Eyecare Center

4.3
(65 reviews)
15.3 mi
$$

Dr. McDonald is the best doctor I've ever been to. He patiently listened as I explained symptoms…read morethat I was experiencing and, even though he'd never heard of anything like it, he did some testing and helped me sort out what might be going on. He has excellent equipment that helped him diagnose my macular degeneration early. He is kind and empathetic and takes a lot of time with each patient. I never feel rushed and I always feel like I can ask any question. His staff is wonderful as well. I highly recommend Dr. McDonald.

Really liked Dr McDonald at first. They made my glasses wrong and instead of fixing it he kept…read moredebating me over and over. Turns out his office manager optician got the wrong pupillary distance and that threw everything off. I had to bring them an accurate PD from another eye doctor before they would remake them. Before that he made me come in for another eye exam and when it was slightly different he berated me for wasting his time. They wasted my time and I found out later that it's normal to have slight variations in vision exams based on the time of day, fatigue etc. The issue was not my eye exam; the issue was the pupillary distance. I think he didn't want to lose any money remaking the glasses so instead of just doing that he thought he would attack me until I gave up and stop telling them I couldn't see out of the glasses. This is the dark side of this office that you won't see until someone screws something up. I didn't know anything about pupillary distance or eye exam variation or anything because I never been to a place where I experienced something like this. If his office manager, who I see from some other reviews has been rude to other people as well, had not measured my PD wrong none of this would have ever happened and I would have just thought he was a great guy and it was a great office. But as the saying goes, customer service begins when something goes wrong. They messed up and they bullied me. It was a horrible experience.

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Envision Eyecare Center

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Civano Eyecare - optometrists - Updated July 2026

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