**Updated Review** I…read morehave been a patient here for many years back when it was Lone Star Eye, but since the transition to MyEyeDr., the service has completely plummeted. I had my annual eye exam here on July 9 and placed my contact lens order right there in the office. During that visit, I explicitly told the staff that I needed these lenses before an upcoming business trip. It has now been nearly three weeks, and my order was completely lost in transit. What makes this unacceptable is that nobody bothered to notify me. I only found out after repeatedly calling the office myself to chase down updates. They appear to only have one or two people staffed at the front desk, which is clearly causing a massive administrative bottleneck. I do not know if the issue is a lack of training or a total breakdown in their new corporate systems, but leaving a long-term patient stranded without vital corrective lenses right before a work trip is a massive failure. If you value communication, reliable ordering, and basic customer service, look elsewhere in Austin. The current management is dropping the ball.

Excelled doctors and opticians that spent so much time with explaining everything to me. The staff…read moreat the front desk were wonderful as well. Just moved to Austin and finding new doctors can be daunting but I felt right at home here.

Dr. Li and the staff are beyond awesome in terms of care, professionalism, and compassion. They go…read morefar out of the way to ensure you get the best vision and comfort for your eye care needs. As a 25-year keratonus patient, my challenges through cornea transplants and cataract surgery have been daunting. I am without a doubt a "difficult" patient to say the least. Their perseverance in fitting me with scleral lenses have paid off in life changing results. Being able to see clearly with 20/20 vision in both eyes is truly miraculous. Whatever your vision needs may be, this is the group to trust!

I had been a patient of another eye clinic in Austin for over twenty years. However I was looking…read moreto change to a new provider. I kept putting it off. When my regular provider would not even pick up the phone when I had an emergency Oak Hill Eye Care stepped up to the plate and gave me an appointment. From the scheduling to walking in and checking in, to the exam and the consult with the doctor, they delivered above and beyond. I was in quite a distress over what was happening to my eye and honestly kind of mopey and depressed. They brought calm and wellness back to my life. The treatment plan worked. The freak situation I was experiencing was under control in less than 24 hours. They saw me two more times to check on my progress. And all three visits were great. This is a clean, organized, modern clinic with good doctors and staff with smiling faces clearly thee to make people's lives better. I think o can confidently say they got themselves a new patient! I will be going back! Thank you!

Very helpful through the whole process. I can see great and no more readers!!!. Definitely…read morerecommend!!!

This review is over due by two years…read more... I was recommended by Dr Brewer by a close friend that had gotten lasik with Dr Brewer in San Antonio office. I was so nervous about getting lasik but I am so glad I did because it's the best investment in my self I had ever done. Plus the lifetime warranty was what seal the deal. The fact that your vision may change again at a certain age and getting a lasik touch up is covered was reassuring it was money well spent. Honestly I wish I have gotten this procedure done over two decades and half ago because it would have saved me so much money on all the glasses I got each year. The total cost of lasik was less than the total value of glasses and eye care I spent. I wouldn't have struggle with embarrassing infamous foggy ‍ glasses when I am over heating or temp changes. Plus even with glasses I felt I could never really see clearly since I have astigmatism in both eyes. I was really surprised to hear through lasik I was able to get that corrected too. The whole process from beginning to end was easy and the best thing I ever decided to do. I can see the immediate results after the procedure is done. In my personal experience which my friend didn't seem to have the same experience....After the procedure when the numbing solution wears off and when you get home, your eyes burns like hell but follow the instructions given and go to bed right after and you will be fine. The next morning 20/20 vision. It's like magic ! It's unbelievable shocking how clearer I can see everything. The procedure was super fast like less than 5 mins total. I was shock how fast it went. Dr Brewer is the absolute best! Do I recommend Dr Ryan Brewer? 100000% recommend Dr Brewer! If you qualify for lasik, do it! Note before the procedure you will need to go get a consultation and screening to see if you qualify. For example, if you have super dry eyes then you will get declined. Luckily I thought I had dry eyes but it wasn't to the point where I didn't qualify. After the procedure for a few months I did see glares on vehicle windshields when wearing sunglasses but with consistently apply eye drops my eyes heal and I don't see that any more. I highly recommend Dr Ryan Brewer!

The very best place for your eyes. Everyone is so nice and I e been seeing dr. K for about 40…read moreyears. He's the only one I trust with my vision.

Jamie helped my mom with her replacement eye glasses! The puppy ate them and I am glad we got the…read moreprotection plan.

I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25…read moreyears ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff.

I am a long time client of the Austin Eye Center. I see Dr. Ashley Deese for annual check-ups and I…read morerecently had some special concerns that she addressed. She is very capable. Tech person Haley is also very good. Facility is very modern and impressive. Front desk is good. Efficiently run. Recommended.

I had refractive lens surgery here and it went very smoothly. No probs…read more Be prepared to wait. Every single visit I have had here I have waited no less than an hour and up to 1.5hrs to be seen. All of the staff members I encountered were great. Super nice and professional. Dr Dell was great too. I would def do this again.

How did all you people writing bad reviews get an appointment? I've been trying to get someone to…read moreanswer the phone for a few days now. Nope. So they must be really busy despite the poor service it seems they are providing.

Been here over two hours with a diabetic mom , who needs to eat often…read more It was never told to us, this is by far the worst experience we had with eye specialist.

My optometrist referred me to Dr. Chexal regarding a problem with my macula during an annual eye…read moreexam. They were able to get me in within 24hrs which was a blessing. Her team took detailed pictures, Dr. Chextal identified the problem and thoroughly explained the issue. She also reassured me throughout the entire process that whatever worst case scenario wasn't as bad as it was. I'm extremely grateful for her and the RCA team.

I am not totally sure how I feel yet about Howerton Eye clinic. While I really liked Dr Kelly, it…read moreis nearly impossible to get someone to answer the phone at this location. Very frustrating. Always have to leave several messages to get a reply. Also, I am disappointed that I have not received my new glasses after nearly 3 weeks. No one has been available in optical since Friday. I'm sure they will now closed for the holiday and I'll have to wait another week. Melanie has been great, but I guess her hands are tied. Life is really altered when you can't see properly. Howerton could be great, but they really need to up their game with service and communication.

I left Howerton Eye Clinic after they messed up my eyeglass prescription on two separate occasions…read more I didn't mind the first time because I had my reading glasses remade for free. The second time, I minded because it cost me money. I couldn't return bifocals at Resolution Eye Care. Resolution Eye Care gave me a store credit for $20, but I don't intend on going back there. I'm out $20 due to Howerton Eye Clinic's mistake. I'm now at Mann Eye Institute, where they have better customer service at the front desk and medical assistants. Their building is nicer as it was recently remodeled. They have their own optician store (not third party), and they accept VSP.

A whim well worth it! For too long had my favorite pair of shades been rendered useless (missing…read moreframe screw)--until today. I couldn't have been inside more than 5 minutes before the spectacle-whisperer reemerged with the glasses fully intact. The best part? I wasn't charged a single penny! Made my friggin day! Thank you Eyecare Specialities

I am the most difficult patient an optometrist has ever seen. At 80 years of age, I have limited…read morefocal range and wear 5 pair of glasses with different distances. After 5 failed attempts with various optometrists, Dr Stephanie Colorado takes on the challenge. With her first attempt she gets everything perfect. I discover maximum use of my limited focal range. Dr Colorado has me totally figured out and provides me with better than 20-20 vision. If you seek all you can see then this is the place to go.

Dr. Linda Pak is amazing. Not only is she very knowledgeable; the time she takes and the…read morethoroughness with which she explains every aspect and concern of the vision exam and to answer every question is simply wonderful patient care. I used a different optometry office last year for my vision exam and I am right back with Dr. Linda this year. My wife feels the same way. Dr. Pak and her staff in the Cedar Park office are the best and most helpful optometry experiences we've ever had in over 35 years of vision needs. We'll be sticking with Dr. Linda Pak and her office as long as they'll have us! :) Thank you Dr. Linda and Staff!

Great visit! Loved Dr Sable. I went for a new prescription but she found 2 other issues- caught…read moreearly so all should be fine.