For starters, I know nothing about small engines or mowers. Absolutely nothing. I knew I needed a…read morenew air filter for my Husqvarna mower and they helped me right away without making me feel ridiculous for not knowing. They didn't try to upsell me anything and even offered a seven day return if the air filter didn't fit! Thank you tp the staff for not making me feel like an idiot.

Knowledgeable and Friendly staff! Always ready to talk and help discuss questions you have when you…read morecall and text.

The man named sonny answered the phone and was down right rude. He said they're not a John Deere…read moredealer any more and didn't want to mess with my tractor. I'll junk any mower before I take it there.

Yes anything lawn mower related they can fix . They have a wide range of products to buy for lawn…read moreup keep.

The mattress and adjustable frame were delivered and installed today by an excellent crew headed by…read moreBrandon. All three men were professional, polite, and courteous throughout the entire process. They took great care in navigating our stairs and stairlift and did everything possible to accommodate the challenges of getting both the frame and mattress into the bedroom. We were very pleased with their work and greatly appreciated their effort and professionalism.

I am beyond happy with the service I just got from Durochers, Monroe, Mi…read more The techs know what they are doing, are courteous, clean and prompt. I highly recommend Durochers to everyone!

Needed a replacement wheel for a Bissell carpet cleaner. The staff was very pleasant and helpful…read more They ordered my part and had it within 24 hours. As salesmen, they did their jobs well and showed me replacement sweepers and carpet cleaners. While I'm not quite ready to take the plunge, they have sold me on my next units. They were extremely knowledgeable. On a side note, there is a resident homeless woman in Sylvania. While I was in the store she passed by and her cart overturned. One of the salesmen, Derrick, immediately ran out to assist her. Very impressed by his kindness and character. Speaks well of the company.

Wanted $85 just to look at my Shark vacuum that was not picking up any dirt. Told me it was a lousy…read morevacuum and tried to sell me a $1300 vacuum. Did not listen to my concerns. Went down the street to the other vacuum shop in town and ended up getting the vacuum back in good working order for $40.

Wounderful locally owned business whether you're looking for a new fireplace or maintenance they…read moreare the best !!!!!

I called and was given an appointment that day! Not only where Dave and Crystal professional and…read morehonest, they made the job more smooth for us. we definitely will be using again in the future!

They came the same day and fixed my broken door so I could get to work, the kids to school. Thank…read moreyou for the fast and professional service.

I may not be that important, but I deserve to be treated like a valued customer…read moreUpon SEVERAL attempts to get an estimate for a garage door installation, they failed to even call me back. I have moved on to the best. Certainly I will prevail. Poor customer relations with that kind of treatment. They had no answer as to why I hadn't been called back. You can't not call people back. I informed them as to why i don't want their help. I've moved on. People are quick to get a sour taste from that kind of response from a supposedly top business. They have zero call back policies apparently . Don't hesitate to go elsewhere for quality business. If they had cared about getting me an estimate they week, I would've said yes to their service availability. MF's I moved on. They called back after reading this review. I still have moved on.

Good work takes time and they are packed with orders. Had a La-Z-Boy recliner reupholstered. The…read morework is done beautifully and the price was half of what it would cost me to replace it. The customer service was great, loved my conversation with the owner, son of the original owner, and the shop dates back to the 1920's. When you go check out the cool historical pictues. Also appreciated the honest appraisal of length of time to do the work, and the opportunity to purchase fabric in-house at a substantial savings. Did have to call a couple of times to 'check' on the work, but they were always immediately responsive in a positive manner. So happy to have my favorite chair back in its spot, looking better than new, for many more years.

I recently had a boudoir chair and ottoman recovered at Al's. They were extremely helpful and…read morepatient with me throughout the process and they did an excellent job in helping me preserve my moms old chair. This is the second piece we had them work on. The first was a seat on our pontoon boat that a squirrel decided to eat thru and make a home. When they were done the seat looked like new. Thank you for doing a great job on both pieces.

We took our daughter's Janome sewing machine for Mike to take a look at and let's just say the…read moremachine was a mess. He was able to get it working and charged us less for all the work then most sewing places would charge just to take a look. Can't say enough good things about this business. Thank you!

I have a very old sewing machine. I took it to a place in Sylvania, Ohio. The stitch control was…read morenot working. They are very rude and said the machine was fixed. I took it home and it was the same problem and worse. I was at a loss since there are not many places to take for repair. I brought it here and it was fixed in 3 days at a reasonable price and it has worked good since. I highly recommend this place.