Most unprofessional woman that the "manager" at this store. "mindy" was extremely rude and hung up on the phone call multiple times because she had to look up a part for a backpack blower and it wasn't handy for me to go get a serial number or part number. She didn't care at all about servicing a customer. She had to actually do a job and look up parts is what she was mad about. Asked to speak with the owner over this awful and rude service and she kept repeating "call the store". This woman needs to be fired. Ridiculous behavior from an employee. read more
Highly recommend JAM for all your snowblower and mower repair needs. My husband originally tried dropping the snowblower off somewhere else but the person wasn't there and they said it would take 3+ weeks (impending snow storm later this week). I called JAMs and they said we could drop it off but they couldn't guarantee it be done before snow storm. We dropped it off and it was done within 24 hours!
They offer pickup/ delivery so you don't have to try and jam your snowblower in your midsize car. Will use them in the future as their staff was friendly and their prices affordable. read more
Hello - my husband and I have had our lawn tractor serviced by you for 10 years. It is loyal customers like us that helped you establish and grow your business. Our most recent experience was very poor. After paying over $600 for maintenance and repairs our tractor is out of service again. The belt that my husband insisted you replace lasted less than 4 weeks until it shredded!! We contacted your business again and the response was rude and indifferent. We were able to find a service man that came to our home - the belt shredded because the tractor needs 2 new pulleys - the cost for parts only will run us over $500. I guess the little people are no longer of any use to you - seems you have become too important to be bothered by customers like us - shame on you. read more
Always great service and reasonable prices. A dependable staff and quality work. All my repair work, small yard equipmement, and upkeep components... they get my business at JAM! Honest local folks. read more
I've taken my problem-child lawnmower to Dennis at Jam for three seasons now for general tune-ups, regular maintenance, and as well as when it breaks down.
The service is always top notch, fast, courteous and professional.
I'd highly recommend anyone take advantage of this local, small business in Whitehouse.
Rates are great and service is usually very fast, oftentimes next day. read more
Does JAM Small Engine Services & Sales have parking?
Yes, JAM Small Engine Services & Sales has parking options.
From the Business
Specialties
We are a small town business that tries our best to put customers concerns first. We are not perfect but will go above and beyond what other businesses would do to keep our customers working on their yards and or projects. We have products that have the same thinking as we do. BigDog mowers are a family owned company who like us believe that our customers need taken care of in the most effective ways.
History
Established in 2011.
JAM opened its doors in March of 2011. It was started with two brothers and after a year or so the one brother left leaving the one who stayed to decide what to do. Well he stayed on, kept the business going and has a great support group that work well together. We started with BigDog mowers and have become one of BigDogs highest volume dealer (as far as additional discounts go) in North West Ohio and Southern Michigan. We have added the Husqvarna line as it is a line that more people identify with. We offer everything from small residential equipment to the most advanced commercial.
Meet the Business Owner: Dennis T.
Dennis Tippie along with his brother Larry started JAM in March 2011. Dennis has remained with JAM and now runs it with his support group.
The two brothers knew there was a need in the Whitehouse and surrounding area for a small engine sales and repair shop. Since 2011 we have expanded our facility to provide more choices for our customers. And we love when customers bring in their dogs. They are always welcome here at JAM