The absolute best service The 2 gentleman that came out…read morewere extremely professional, extremely nice and great work Very very pleased

I really value supporting local businesses, and this company's responsiveness is top-tier. After…read moremoving into a new home, I had two doors re-keyed by their master technician. While the deadbolts worked perfectly, I soon realized the keys in the doorknobs were sticking and difficult to push in all the way. I reached out, and they sent a second technician (Christi) who took the time to resolve the issue. While it was a bit disappointing that the job wasn't completed the first time correctly, I am very pleased with the final result. I was especially impressed by their communication; they proactively called me in the morning to update me on a slight delay due to emergency calls. It's rare to find a company that prioritizes follow-up as they do.

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

I needed a locksmith to replace a mailbox lock at an apartment building I own and called this…read moreplace. Everything went smoothly from the time I called. The technician that helped me was Keith and communicated well with me before he met me at the jobsite, he was really nice and helpful as well. He was punctual and did his job well.

Gary is great. I've dealt with my fair share of locksmiths over the years having management…read moremultiple rental properties. In this instance I needed deadbolts swapped out and upgraded from the old school manual to newer digital version. The newer version had a larger deadbolt Than the one currently installed on my doors, this the hole had to be re-drilled larger. I was not comfortable doing that. Gary had straight forward pricing and was very easy to schedule. Other places tend to have hidden fees and end up charging you more than originally quoted- so their prices seem cheaper upfront to get your business but ends up being more expensive. After Gary updated two deadbolts to the digital versions the price came out exactly as quoted. He also rekeyed everything on the same key in the event the key is ever needed. The price came out exactly as quoted. Beyond price he is just a super nice guy and clearly an expert in his field. Highly recommend Gary for any of your lock or security needs.

My dog sitter locked herself out while I was out of town. Yelp led me to Gary, who was immediately…read moreavailable and had a reasonable price. He was at my house in less than half an hour and had her back in, in no time. Thanks so much for your help!

I put out a request to program a second key fob for my car. Dealership quoted me $200-$300 and were…read morenot willing to budge. I spoke to many different locksmiths and all of them were similarly rigid on price. Avi responded quickly, and showed up to my house within an hour and was able to do it for a fraction of the cost. Thanks again.

From the owner: Our team's expertise features in locksmith duties and property management, supporting the efforts…read moreof maintaining a safe and protected community. From sunrise through sunset, we are committed to helping customers' with those mishaps in life, which is the reason why we are one call away.

We were locked in our apartment and couldn't get out. !iit…read morewas 7 o'clock at night. We called him. He called back. It was over and a half hour.!! he did a very fast and throne job and not give them more stars if you had any thank you Dimitri great guy great locksmith!

my mom was locked in her apt. When her door knob came off and it was Friday night. Demetrius came…read moreand saved the day. He was so communicative and did a great job. Such a good guy, the kind of small business I'd hire again and again! Thank you!

Super friendly and helpful in replacing car fob. Ordered, programmed remote and cut key for fob…read more Very pleased.

Rudest team ever, I called and asked for help on a project for a nice sized custom order and the…read moreguy hung up on me, i called back and they said they weren't interested in the order because they are short staffed. DO NOT USE THEY WILL JUST HANG UP ON YOU AND DENY YOUR BUSINESS.

I had some keys cut here because I needed to get them quickly. The keys were cut correctly, but I…read morewish the guy had told me *before* he cut them that the two keys I gave to him were identical before he cut me copies of both of them just stop confirm. They had different heads and since they don't always work to open one or another I assumed they were different. I think it wouldn't generally make sense for someone to bring two keys and ask for two copies of each if they knew they were the same key right? Anyway I spent twice as much as needed here for that reason, and the keys were something like $6 each to be cut so it wasn't an insignificant sum. I need to get all the knobs in my house replace and locks keyed alike but I will check around.

Terrible counter service. Had a middleman go back-and-forth instead of having the person who knows…read morewhat they're talking about actually come to the counter and speak to me. Then they wanted me to bring the 600 pound safe in to have a lock changed. What locksmiths don't make house calls.

Anthony did a great job helping me install a fresh new lock with a digital keypad on my front door…read more Great communication, a lovely, young man with good manners. Reasonable prices too unlike some other places.

I needed an external doorknob replaced and Anthony did a great job. He purchased a doorknob that…read morematched my deadbolt lock and installed it quickly. He rekeyed it so it matched the deadbolt, now I only need one key for the front door. It was a good price and completed quickly.

Used them today for an issue with a storage unit lock. The communication was excellent, accurate…read moreand straightforward. He told me how much the service would cost & the payment methods they accepted; as well as the process. Dave came out as advised time wise and took care of the issue very quickly. He was also very fun & personable. They made a stressful situation much less so. Nice to have a classic & pleasant customer experience, which is going out of style in business these days. Highly recommended locksmith.

I would recommend Phil to anyone. Quick response time. Great service! Awesome value! Will refer…read morePhil to anyone that needs his service.