Gary is great. I've dealt with my fair share of locksmiths over the years having management multiple rental properties. In this instance I needed deadbolts swapped out and upgraded from the old school manual to newer digital version. The newer version had a larger deadbolt Than the one currently installed on my doors, this the hole had to be re-drilled larger. I was not comfortable doing that. Gary had straight forward pricing and was very easy to schedule. Other places tend to have hidden fees and end up charging you more than originally quoted- so their prices seem cheaper upfront to get your business but ends up being more expensive. After Gary updated two deadbolts to the digital versions the price came out exactly as quoted. He also rekeyed everything on the same key in the event the key is ever needed. The price came out exactly as quoted. Beyond price he is just a super nice guy and clearly an expert in his field. Highly recommend Gary for any of your lock or security needs. read more

My dog sitter locked herself out while I was out of town. Yelp led me to Gary, who was immediately available and had a reasonable price. He was at my house in less than half an hour and had her back in, in no time. Thanks so much for your help! read more

Great service, responsive, fair pricing, and friendly. Highly recommend. Would use again.

Gary scheduled us for the next day for a jammed outer Marvin door to our patio, arrived early within time period set, was polite and very efficient with his work. Very friendly and reasonably priced. A pleasure to work with and feel he is very trustworthy, was glad for the other reviews that directed us to him. read more

Excellent service, quick response and showed up providing the service that I needed with no wait. will definitely be using him again!

We have used Gary multiple times to help us with our locks. He is fast, courteous, reasonably priced and wouldn't go with anyone else. I totally trust him and hope he never retires! Thank you Gary! read more

Gary rekeyed my new home. He was quick, professional and answered all my questions. I recommend him for any security needs!

Gary was professional and very helpful in changes all the locks to my property. Highly recommend his services!

Came to Northbrook and rekeyed all our locks. Quality service and reasonably priced versus other locksmith. Thank you!

Locked my keys inside the car, late evening on a Sunday. Found this business on yelp and they were the first to answer! Quick phone call, shared the details of my issue and made the appointment - someone arrived within 30 minutes of my call. The gentleman was super nice, knew what he was doing and opened my car with no issue. Would definitely call them again if needed! read more

Gary is a true professional and his wealth of experience helped us make the best decisions for our smart lock setup. I cannot recommend him enough and will go back to him if I need services again. read more

Gary was very helpful and rekeyed my locks including a smart lock. He fixed various issues with my locks from rusty cylinders to upside down door handles in the service. He's so friendly and quick too! He did my house and garage in an hour and a half. I don't know what else to say other than I would recommend him. He's honest and does great work read more

Expert Lock & Security - Keys & Locksmiths Near Me - Arlington Heights, Illinois

I have only interacted with Gary from this business and he is extremely professional and does a fantastic job. He is honest straightforward and no-frills. I appreciate his knowledge and explanation of locks and lock replacement for my home. I understand he has been doing this for decades and it definitely shows in his expertise. I would trust going back to him and this company in the future. read more

I returned to Mount Prospect from an out of state visit only to find out that the inner workings of my deadbolt were broken and I was locked out of my house! Gary came out the same day, in the pouring rain, to take care of my problem. He changed the lock and then rekeyed all of my locks so I didn't have different keys. To top it off - he and then made me extra keys!! He was a life saver! After having to drill the door resulting in shavings, he cleaned up the entry so that it was spotless! Gary is friendly, professional and skillful. I highly recommend him!! read more

Great job Gary - thanks for your help - you were prompt and professional - will call you next time too!

We hired Expert Lock and Security to rekey our new house. The pricing was reasonable and the service was efficient. We'll keep Expert Lock and Security in mind for future needs. read more

Below 0F and I locked my keys within my Toyota Called this company and within 30min they came to me and opened. Quick, easy & friendly service read more

Great locksmith. Very responsive, prompt, very easy to work with. Reasonably priced and efficient. Would recommend and hire again. read more

Gary is the best! He was able to come out same-day to rekey my new home after closing, and he was a pleasure to work with. Gary is incredibly knowledgeable and skilled, and he even offers free key copies as part of his service, which saved me a trip to the hardware store! His prices are reasonable, fair, and consistent, and I will be using him for all my future locksmith needs. If you need a locksmith, Gary is your guy! read more

Gary was a pleasure to work with. He is personable, reasonably priced, and reliable. I would hire him again and recommend him without hesitation. read more

My husband found Gary on Yelp and made the appointment to get our locks rekeyed, as well as help take out a key he had broken off in our Yakima cargo box. Gary was methodical, patient, and answered all my questions. Our locks work great! He also didn't give up on working out that broken piece of key in the cargo box lock, even though it had corroded in the lock over the past three years... Thank you Gary! I highly recommend Gary at Expert Lock & Security and would go to him again for any of our lock & key issues. read more

I moved into a new house and needed to replaced 4 door locks and dead-bolts. Gary answered the phone immediately, scheduled the service quickly, arrived on time, did the work in the amount of time he estimated (1 hour for 4 locks and deadbolts), knew the manufacturer (I didn't), supplied extra keys, was efficient, and very cordial. I'd use him again. read more

Gary from Expert Lock was an incredible help in our move. We wanted a smart lock for our front door and he gave us wonderful advice beforehand on what to buy and to make sure we didn't buy too early in case we needed to return something. We talked on the phone to confirm the date and time, then he called the day before to confirm. When the day came, he did great work and continued to give great advice when rekeying and installing new locks! Very happy with his service! read more

If I could give 6 stars, I would! Gary is very responsive and professional. The job was done quickly and correctly! Very pleased!

I have called Gary twice in the past couple years. He always does a great job and doesn't over charge. I trust him. Recently, we needed the strike on our condo building's door replaced. I called several companies and all charged just for coming out to see what the issue was. Gary, (whilst he also charges just to come out for a job) had me send him pictures, so he already had an idea of the problem. I had confidence that he new what the problem was, came with the replacement part and finished the job efficiently. read more

Highly recommended. On time, efficient, helpful, reasonably priced. Gary does a great job. Thank you!

Really knowledgeable guy! He also is honest about what you really need, no frivolous upsells. He was flexible with his schedule in an emergency, and we made a second appointment later for other fixes not related to the initial call. We liked his work so we definitely had no hesitation when we needed him again. read more

What a professional! Gary exceeded my expectations in helping with my recent move. I was able to book him in 24 hours through Yelp! He was 15 minutes early for our appointment and very quickly helped me through a garage door and 2 rekeys. Very friendly, informative and committed to customer service! Thank you Gary! read more

Perfect name for this business! Look up expert in the dictionary and you should find Gary's picture next to it! I've used Gary's services for several years for home & work needs and have never been disappointed! No other lock service compares to his professionalism, dependability, or price! If you have a need for any lock service, reach out to Gary at Expert Lock, you will absolutely be happy you did. read more

I'm always hesitant when people say there's a service charge to give you a estimate. They "can't give you even a rough estimate without coming out to see what needs to be done." No matter how much you tell them, or how many pictures you send, they won't even give you a ball park of how much it will cost. "I've had my fair share of paying service fees and then receiving a ridiculous quote for a job. Gary charges $65 service fee and gave me a rough estimate of $270 for everything I needed to have done. I felt that was more than fair so I made a appointment. After he finished a perfect job and cleaned up, He then tells me my total was only going to be $200?!? Also, since I'm a yelp customer i would receive a additional 10% off!! I highly highly recommend Expert Lock & security, not many honest hard working people out there but I assure you if you need a locksmith Gary won't let you down. read more

Fantastic experience rekeying my new home. Very prompt, professional and reasonable pricing. He took the time to explain the service and make recommendations. I would absolutely call on them again for service. This is the best company for your locksmith needs! Thank you! read more

First impression: extremely easy to schedule. I called around 5pm on Tuesday to ask for a re-key appointment for Friday. Gary told me that I could do it Friday, Thursday, Wednesday, or even the same day. I had already planned for Friday but appreciated the flexibility. Second first impression: flexible AND understanding. I completely biffed the first appointment when my work schedule changed and I forgot to call and reschedule. I felt terrible, but Gary was very understanding and happy to reschedule anytime. When I called him again a few days later and named a specific date and time, he said "No problem, see you then." Final impression: the work itself was good and quite reasonably priced (there was also a Yelp discount). I did not attend the appointment, but my wife said that Gary was personable and quick. My cat came out to supervise the work and he was tickled (Gary, not the cat; who the hell knows what she thought). read more

I used expert lock and security to rekey my house on closing day. He was quick to respond and was honest. He will be coming back to install a keypad lock and won't charge another service fee if it's within two weeks! read more

Gary is professional, prompt and hard working. Highly recommend.

If only all businesses operated with the professionalism, courtesy and integrity as Gary Nunes' Expert Lock & Security. Gary not only knows what he's doing but he does it with efficiency and speed. He replaced our the exterior door to our garage with a keypad entry lock and replaced the lock on our entry door (which is no regular door) in under an hour. His prices are very reasonable and most importantly his work is top-notch. read more

Expert Lock & Security - Keys & Locksmiths Near Me - Arlington Heights, Illinois

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Gary was a true professional. He came when he said he was going to and went right to work. Very personal and knowledgeable. I would highly recommend Expert Lock & Security. read more

Gary was highly responsive and did terrific work. Fully recommend him!

Gary to the rescue! After a failed attempt with another locksmith I sent a quote request via Yelp and Gary called me just a few minutes later. I locked my keys in my garage so that was problem number one. On top of that I had multiple doors where I was frustrated with the locks because they were hard to get the key in and turn and I had way too many keys for just three doors. I figured since I had to have a locksmith come open the garage that I'd just replace all the locks too so I could have just one key. I was ready for a major bill but when Gary arrived we talked about what I wanted and he ended up rekeying or resetting my existing locks and giving me multiple copies of a new key that works in all the locks AND turned smoothly and effortlessly in the locks. Did I mention he did all this in under an hour on a Tuesday night late evening? I am impressed, relieved, and very happy with the outcome for a very reasonable price. Excellent, honest, quality work from a super nice guy! I want to have an electronic keypad installed on my front door and I know just the guy for the job. Gary is now my go to locksmith and I'm happy to recommend him! read more

I messaged Expert Lock & Security through Yelp and Gary, the owner, got back to me right away with a quote. He was able to come out a few days later to rekey (and consolidate) the locks in our house and fix a wobbly door knob. Gary was incredibly friendly, courteous, and professional, and his rate was more than reasonable. It's obvious that he takes pride in his work and truly values customer service. Definitely recommended. read more

We've used Gary 3 times now. He's a super nice guy. We have a historical home so getting things fixed can be challenging. But Gary took his time and worked his magic to make our 107 year old lock functional. The cost was very reasonable. But more importantly, we like knowing we have someone to trust to get the job done. read more