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    Jammin Cafe

    4.7 (3 reviews)
    Closed • Closed

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    Huxdotter Coffee - Mama Mozz Melt

    Huxdotter Coffee

    4.4(258 reviews)
    11.6 mi
    •$

    Love Hux! Working in town and having a local small biz coffee shop to come to is great! Their…read moredrinks and breakfast Sammy's are yummy! Their staff and the ambiance is always welcoming!

    Extremely Disappointing Customer Service…read more We stopped at Huxdotter Coffee in North Bend on Friday and ordered a 16 oz PBJ Smoothie, a 16 oz Mango Smoothie, and a ham and cheese croissant through the drive-through. At the window, we received the croissant and the 16 oz PBJ Smoothie, but were handed a 12 oz Mango Smoothie. We immediately pointed out that the drink was the wrong size. Rather than simply acknowledging the mistake and correcting the order, the employee told us that the order had been entered as a 12 oz drink. We reiterated that we had specifically ordered a 16 oz Mango Smoothie. Instead of saying something as simple as, "I'm sorry, we'll remake that for you," we were told that she would have to refund the original charge and then charge us again for the 16 oz drink. Seriously? Apparently, Huxdotter has developed an innovative new approach to customer service: If we make a mistake, the customer gets to fix it. The mistake wasn't ours. We ordered a 16 oz drink, and the employee or the person taking the order entered it incorrectly. Yet instead of taking responsibility for the error and providing the customer service one would reasonably expect, we were essentially given a bureaucratic explanation of why correcting their mistake was going to require additional transactions. We were on our way to an appointment and didn't have time to wait around sorting out an issue that should have taken less than a minute to resolve. We simply said, "Never mind," and left. What is especially disappointing is that this wasn't about the cost of a smoothie. It was about how the situation was handled. Mistakes happen. Good businesses acknowledge them, apologize, and make them right. Telling the customer that they have to go through a refund and repurchase process because the business entered the order incorrectly is simply poor customer service. Unfortunately, this experience left such a bad impression that we won't be going back. There are plenty of coffee shops willing to treat their customers better.

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    Huxdotter Coffee - Pastry selection

    Pastry selection

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    Lumberjack Burrito

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    Café Hagen - Churro cruffin

    Café Hagen

    4.4(653 reviews)
    15.3 mi•South Lake Union
    •$$

    What a delectable meal after a 4 hour bus ride Came here…read moreafter dropping off our bags at the hotel, since it was just a 5 minute walk away. We came in around 1:45pmish and it wasn't crowded. They had an amazing selection of pastries, though I didn't try any. I got their Caramelized Banana Latte to satisfy my sweet tooth, and it wasn't too banana-flavored nor too sweet; the black sesame in it balanced it nicely. I also got the Urban Pesto, which was SO yum. I was little skeptical of the focaccia - sometimes I find it to be too puffy, and thus hard to eat the sandwich - but this had a lovely panini press on it that made it easy to eat. The in-house herby cheese in the sandwich made each bite just that much more delicious. The staff was also super nice and accommodating to my parents' requests and questions. Can't wait to come back to try their other food and bev options!

    After having lunch across the street, I decided to check out Cafe Hagen SLU (7/21/26). I had…read morevisited other Seattle locations on upper and lower Queen Anne. I appreciated that this location has both spacious indoor and outdoor seating. Despite being busy, this was not packed with ample seating still available and not cramped. Nice chill vibe with good music, healthy foliage and pleasant indoor decor, with a reasonable unidirectional service line. Tempting pastry case with savory and sweet choices, the usual bevs, as well as, cocktails. Vibrant place to visit solo or meetups with others. The 16oz iced mokka (mocha) I had was well crafted. Both counter folks were personable and welcoming. I was able to sit at a two top and remain cool during my brief visit on that hot Tuesday early afternoon. They've been an indie (Cafe Hagen/Freya) that has expanded to many locations: here in SLU, two on Queen Anne, downtown on 5th, at Dexter, the Waterfront, Freya in Pike Place Market and Nordic Museum in Ballard, plus sites over in Bellevue and Kirkland. Support local!

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    Café Hagen - Interior

    Interior

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    Jammin Cafe - cafes - Updated September 2026

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