Great experience! Great looking office and friendly staff. I went in to grt an exam and discuss…read moreperhaps getting readers and options for progressives so I can just wear them in general (I don't wear glasses). They were patient and thorough and walked me through all the options. I'm glad I found this place.

Amazing place to go. I needed a new eye doctor, and they're close to home, so I went. They gave me…read morea pair of contacts to use until mine came in. The doctor told me I should wear my glasses more to let my eyes heal from using previous contacts too much. Everyone there was great. They took good care of me. I would highly recommend them

I chose a pair for everyday wear, and an additional pair for prescription sunglasses…read more While getting the order ready I was told that the mirrored lens color we had been looking at for the selection process wasn't in-fact the brand/color that would be used for the sunglasses. I was presented with new samples to choose from. The staff started the order process. Then we went through the order for the everyday frames and prescription lenses (I've worn glasses for 35 years and get new frames annually). As always, I requested non-glare lenses and a scratch-resistant coating, etc. Now, typically, in all my previous experiences at other eye care offices, the team takes numerous measurements so the lens and prescription can be made properly. Well, not at Davis Eyecare. A simple glance by the technician, who then stated to her team member, "2cm." Both frames. I was asked to pay half ($375) to start the order. I received a call that my glasses had arrived and were ready for pick up. To my disappointment, the sunglasses with the purple mirrored fronts didn't have purple mirrored fronts. The staff shrugged it off while admitting they had noticed that too. After discussing, they told me that they would send the sunglasses back along with the sample lens. We moved on to the everyday glasses. Upon trying them on, I immediately noticed that they seemed foggy. Not dirty, but almost a film. I also felt that the glare was significant. After being told it was just me and/or their office lights, I felt pressured to accept glasses to "try" for a few days. When I asked what would be done if I were still having issues with them after a few days, the response was noncommittal. I then asked specifically whether, at that point, I would be given a refund, and the answer was essentially, "Jason would need to decide." I decided not to leave with either pair and asked for a refund. The staff said they would notify the appropriate people at their Oak Lawn location. I thanked them and asked if I would get a call or who I could follow up with, and was told Karen. 2 hours later, I called to follow up with Karen, who knew nothing about the situation or the refund. She told me that Jason might know about the refund, but Jason was currently on a call. Karen assured to call me back within ten minutes. 2 hours later, I realized that I had not heard back and decided to call Oak Lawn again and asked for Jason. Jason started the conversation by telling me he did get the message and that he has been busy dealing with stuff all day before launching into: - he's going to have to deal with the staff; they should have inspected my order. Jason himself has very high standards because he, too, is a consumer. - he personally knows the guy in NY who runs the lab where my lenses were made, and he was reaching out to find out what happened. - his hands are tied in terms of refunding my money since they were made for me (but Jason, they were made incorrectly) - he's a victim too; VSP mandates price and where the lens is made. It's unfortunate, but they took all the money I paid him to fill the prescription. All while restating how he handles these calls all the time. I interrupted Jason as he started to reiterate all the above points and told him directly that I wanted a refund, since they were unable to make either pair correctly and had zero interest in going around in circles. - Jason has his hands tied. VSP makes the rules. - Jason "doesn't have time to deal with this anymore" and tells me to call VSP. So, 10 minutes into excuses, Jason makes his first real suggestion: reach out to VSP. Not that he will facilitate this, but that's what I could do if I weren't happy. - then Jason blurts out "fine, I'll refund both glasses even though I'll need to eat some of it." - Jason tells me he needs my debit card over the phone. After pushback, it was agreed that I would return to the Orland location, and they would use my card to process my refund. On the way to the office, I call VSP, explain the situation, and request that, once I get my refund, I be allowed to use my insurance at another practice that can scale to fill my order. VSP immediately agreed and expressed its disappointment in the provider's stance on the situation. They told me they would reach out to Jason and ask Davis Eyecare to release the insurance claim so I could use it elsewhere. An hour later, VSP calls me back to let me know they spoke with Jason, who acknowledged they were issuing my $375 refund (which they did), but refused to release the insurance claim. VSP acknowledged that this was out of spite and uncommon. Essentially, Jason felt that my expectations of getting what I paid for were unreasonable. And my insistence on a refund was worthy of retaliation - hence the insurance claim not being released. Fortunately, VSP made it possible for me to bring my business to a reputable company - and they will honor my coverage with or without Jason's blessing.

I've been going here for yearsss and I can say as of my most recent visit I've been more pleased…read morewith the office! They always have the best variety of Frames and the office staff is friendly as well! They used to be slower than my liking. But I'm impatient if I make an apt. I'm early and want to be seen at That time. But the timing has gotten better! And this Ofcourse this will continue to my eye dr. Office of choice!

I normally don't leave multiple reviews, but after my own experience here, I feel it's important to…read moreshare what happened to my father as well. My father purchased a pair of glasses from Perez Eye Care and ended up spending around $600. For a purchase that expensive, you would expect excellent customer service and support if any problems came up. Unfortunately, that was not the case. Similar to my experience, the staff seemed much more focused on making the sale than making sure the customer was satisfied afterward. When my father received his glasses, he had issues with the prescription and was unable to comfortably wear them. Instead of working with him to find a solution, the staff was rude, dismissive, and did not seem interested in helping resolve the problem. The most frustrating part is that he now has a pair of glasses that cost hundreds of dollars and are essentially unusable because the prescription does not work for him. Spending that much money only to end up with glasses you can't wear is incredibly disappointing. Nobody expects perfection, but customers do expect to be treated with respect and to receive support when there is an issue with a product they paid a significant amount of money for. Based on both my experience and my father's, the optical staff at this location consistently fall short when it comes to customer service, professionalism, and treating customers with basic respect. The eye doctors may be great, but the experience of actually purchasing glasses and receiving post-sale support has been extremely disappointing for both of us. I would strongly encourage others to carefully consider their options before making a major purchase here.

I have been coming here for 2 years now. I wanted an eye clinic that didn't belong to a chain. A…read moreplace where they would see me as an individual. I received the care I wanted. Any question I've ever had has always been answered. I have always walked out satisfied.

Doctor Kefalas and Doctor Janis practice together at this location. I've been a patient of Doctor…read moreAaron Janis for over 18 years starting out as a freshman in high school to now in my young 30's. :) Dang, 18 years, crazy! Dr. Janis is very meticulous in his eye exams and consultation. He has always been very friendly and courteous in all our interactions. All of my eye insurance premiums (VSP, Metlife, Guardian, etc have been accepted) but best to call ahead. I live in the West Loop now and have many eye care professional options but when you find a trusted physician, you stick with them.

Couldn't love Dr. Kefalas more! I've been going to this…read moreoffice almost my entire life. I've been a patient of Dr. Kefalas since he joined this location and I hope to never have to change. Dr. Kefalas is caring, very intelligent, and thorough. And despite the somewhat dated look of the waiting area, this office has an EXCELLENT variety of frames to choose from-both very trendy and edgy, as well as traditional and conservative. My Mom is also a patient and we both love the care given and the selection. I will continue to recommend Dr. Kefalas to friends and family. :)

Dr. Johnson, and Team provide great medical care. His medical staff is friendly and efficient…read more If you're in need of great care for your vision... THIS is the place to visit. Latrice C. Hankins

I've been a patient here for years now and have referred my family members as well. Dr.Johnson is…read moremore than just an eye Doctor he genuinely care about you and your health. You're not just a number here, the staff is friendly and professional. Miss Liz is the most compassionate person and goes above and beyond her call of duties to accommodate your needs. The atmosphere is always pleasant and i recommend this establishment 100 times over to anyone seeking good eye care.

REVIEW TITLE Extremely knowledgeable ophthalmologist with…read moreextensive background in Sjorgens. Dr. Hogan has the drive to find causes and cures for dry eye vision disorders. REVIEW DESCRIPTION I feel the office was prompt and courtesy. I have a coplicated history and I should have brought my previous records there for the phsician to overlook. However, this was not stressed at time I made the appointment. This will be recitfied soon. Dr. Hogan listens, advises and really gets to the point of "dry eye suffers" she offers constrctive advise and really wants to address each and evey issue you are having. This is a sign of an excellent physician and so happy I found her. If you or anyone needs a dry eye specialist that sees patients on the South end of the city and suburbsl. COME HERE! I have been searching for a while for an ophthalmologist just like this.

Easy to get an appointment, even at the end of the year when you are trying to squeeze in your last…read moreexam last minute. Incredibly friendly staff!! I'll be going every year.

I have referred my whole family to Meyer Eyecare because Dr. Ingelse has such great bedside manner…read moreand enthusiasm for what she does. She always makes sure that I understand the results of my eye exams and the solutions to treat them. After my last visit in July, I received a series of YouTube video links that featured Dr. Ingelse' personally explaining and reminding me how to treat my dry eye and blepharitis at home. Wow! I also want to share that Pre and Post Covid19 the front office staff at Meyer's has always provided great customer service in setting up my appointments, welcoming me when I arrive, and assisting me during checkout. They have very strict check in protocols now but they are still very cordial and kind in the way they do it. I recently experienced an issue picking up my new eyeglasses due to the new safety protocols they have in place. Not only did one of the staff members contact me right away to resolve it, they also included a personalized note and some eyecare goodies in the bag with my new glasses once I received them. No other Dr's office I've ever gone to has ever done anything like that and in my opinion it's that kind of customer service that sets Meyer Eyecare apart from the rest. PS: My mom is 82 years old with Alzheimer's and Dr. Ingelse and her staff were extremely kind and patient with her. They did a great job of examining her eyes and helping her select a new pair of glasses!

I questioned their integrity. My coworker and I purchased two pair of glasses (each) and we were…read moretold by M. she could not provide us with an itemized receipt for the out of pocket cost we were charged; my charge was $732. When I received the document a week or so later, I discovered I was charged for premium add ons - items I don't need and did not agree to. Additionally, I requested and they stated my eyewear was new (ordered) but one pair interior lettering is totally faded. Meyer Eyewear has a GREAT selection of eyewear but the business aspect I found unsatisfactory.

Absolutely not. I needed help with an insurance issue, and she and her assistant turned out to be…read morenothing but disrespectful, uncooperative, accusatory, and borderline aggressive. Shocked how they spoke to me and the insurance reps on 3 way calls. If you only need glasses, you can go to Walmart. For a full service optometry experience, this isn't it.

She is the best and nicest optometrist you will ever know. Service is excellent, patient oriented,…read morespeaks Spanish, and her patient care is second to none. She is a jewel in the neighborhood.