The manager, Hadi, is a good man, and willing to deal with issues and talk about solutions. I had…read morea complaint, and came on pretty strong, not hostile, but firm and with some pointed concerns, and he stepped up, acted like a person of quality and met me in the middle. You don't find people like that often, and although I had an issue with something that was not to my liking, the best possible resolution is when there's listening and give and take, which Hadi, the manager there, definitely demostrated, not just lip service, but genuine accountability. I can recommend this shop for this reason, the work I had done was minimal, too simple to recommend them beyond what I've said, but I have no reason to believe that these ethics do not extend to their workmanship.

I wasn't able to troubleshoot the issue with my pc so I dropped it off at ComputerLand. They're…read morewere one of the few spots open on a Saturday that didn't require an appointment. They discovered the issue in 1 day and ordered/installed a new part in a couple of days. The price is fair, they're nice, they work quick and they kept me updated throughout the process. This will be my go to spot in the future. Quaulity

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

He was open on Saturday. Very patient. Got my work done fast. And competitively priced. Good…read morecommunication.

I can't thank Alex enough for taking the time to help me diagnose my computer issues over the…read morephone. He generously walked me through the troubleshooting process, shared his knowledge, and gave me honest, practical advice without asking for anything in return. What impressed me most was his patience and willingness to explain things in a way that made sense. Instead of jumping to expensive solutions, he helped me narrow down the possible causes and gave me the confidence to make informed decisions about my PC. Beyond his technical expertise, Alex is just a genuinely kind and trustworthy person. It's rare to find someone who's so knowledgeable yet willing to help a complete stranger simply because they care. If you're looking for someone who knows computers, values integrity, and truly wants to help people, I highly recommend Alex. He's the kind of person you can trust, and I wouldn't hesitate to reach out to him again in the future.

Took a 20-year-old laptop to Alex to have the files and photos transferred to an external hard…read moredrive. Alex did a great job working with the aging laptop's issues and initial incompatibility with the external hard drive. Highly recommend him!

My desktop PC for work kept mysteriously crashing. It was extremely difficult to re-create the…read moreissue. After spending hours trying to solve the issue on my own, and THEN sending it to another tech who could not solve the problem, Tech in SF was able to fix it. Mike was very communicative, kind, and thorough in his diagnosis of the problem. I would work with them again, and I highly recommend them !

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know

We highly recommend 24HourTek. Their professionalism, responsiveness, and positive energy have been…read morea breath of fresh air for our team at SNAC. After ending a difficult partnership with our previous IT provider, 24HourTek immediately restored our confidence. Their team communicates clearly, resolves issues quickly, and consistently goes above and beyond to keep our systems running smoothly. It is rare to find a partner that combines technical expertise with such genuine customer care, and 24HourTek delivers on both. We are grateful to have them as our new IT team and look forward to a long relationship built on trust and reliability.

The entire team at 24HourTek is fantastic. We've been using them for our computer support needs…read morefor about 4 years and have been very impressed. They help create viable solutions for our unique firm needs. They communicate clearly and the techs are friendly, knowledgable and helpful. We appreciate all they do to help our business run smoothly and efficiently.

Requested onsite help with my Comcast equipment after 'cutting the cord). After 3 transfers…read moreincluding to National line (with a guy whose English was terrible), 'we can't uninstall, just install. But we can refer to someone local. OK, who? Well, we don't have anyone. So I call TaskRabbit, very competent guy is there in an hour (dinner time), fixes me up in 20 minutes. Who you gonna call?

I bought an over-the-range microwave from Best Buy and having self-installed these microwaves know…read morethey can be a PITA. Plus the wife and I are getting older so lifting a 100lb. hunk of metal can end up bad. Like, really, really bad. So, we decided to pay up and have Geek Squad deliver, install and haul away the old one. The appointment was set up online for the earliest date about 6 days later. Not ideal, but about the same as other installers I talked to. Best Buy called 3 times to confirm. On the day, the installers called 30 minutes before and showed up right on time. Was glad to see 2 guys as I didn't want to help lift the thing. After all, that's what I'm paying them for. Got right to work. Carefully moved anything close by that could be damaged and put blankets over the stovetop. The old bracket worked so they didn't have to install a new which saved a lot of time. Installed, tested, and a little walkthrough, and they were gone in 30 minutes, along with the box, packing stuff, and the old microwave. Very satisfied with the installation service.

Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

Ron provided great service in a timely manner! I'll definitely be coming back…read more I accidentally spilled water onto my laptop and had to recover some important documents and pictures. Ron was able to recover the files and put it on an external hard drive.

Ron is outstanding in every way. Very professional and personable! Definitely an expert in his…read morefield!