I have been going to Jamba Juice for a long time now, either by ordering ahead, going straight to the counter, or even for the last few months, ordering through Postmates, when I found out that there was a new Jamba Juice that was closer to my place then Bellflower and Willow or 2nd Street, I was very happy, until today!!! I always order the same thing no matter which location I go to, I've been to the locations above, as well as Downtown Disney, The Grove in LA, Old Ranch in Seal Beach and many others when traveling, and every time I order 1-3 Large Orange Dream Machine's With Lean Balance and 3G Energy Boosts, used to get Whey Protein before I realized that the Lean Balance boost has just 2 grams less Whey Protein but also has lots of other stuff in it that's good for you, so I switched. I also get stuff for my wife when she's home or out with me. To the point, every time I order the same thing, and every time I do, whether going directly to the store, or through Postmates, I HAVE ALWAYS GOT AN EXTRA CUP THEY CALL A 'SUB CUP' WHICH IS THE KIDS CUP, THEY ALWAYS PUT THE LEFTOVER SMOOTHIE THAT DID NOT FIT IN THE LARGE CUP BECAUSE OF THE 2 BOOSTS IN THESE CUPS, I never thought twice about it, and never asked for it, when I started getting 2 Boosts a few months ago, they told me that the smoothie is too big to fit in just a large cup sometimes and there's times when they don't have leftovers, I don't complain about it, because it depends on who makes the drink, as long as when there are leftovers, now that I know this, I do expect it now, especially since I have gone to many locations and have gotten this every time they do have some leftover from making my drink/s. Today when I went in, they had QUITE A LOT LEFTOVER SMOOTHIES LEFT IN THE BLENDERS FROM MY 3 DRINKS, I'd ordered 3 so that I can put 2 in the freezer for later, and I got nothing but terribly pathetic and lame excuses from the entire staff, telling me how they are not allowed to give me the leftovers from the blender, AND INSTEAD I WATCH THEM THROW IT DOWN THE DRAIN, I am still utterly bewildered at how idiotic and ridiculous this was!!! If they were going to throw out what was leftover from not fitting in my cup, what is the big damn deal about giving it to the customer, then I got the worst excuses in the world, 'oh it's store policy' 'our owner doesn't allow us to' 'its only allowed to do that if you order the whey Protein Boost (Remember I said that my boost has almost the same amount of Whey Protein as the actual Whey Boost) and every time I told someone the truth, that EVERY OTHER LOCATION I HAVE BEEN TO EVER HAS DONE THIS PRACTICE, OR TOLD THEM EVEN WHEN THEY MADE EXCUSES ABOUT THE WHEY PROTEIN, I TOLD THEM THAT THE BOOST THAT I ORDERED HAS EXACTLY 75% THE AMOUNT OF WHEY IN IT SO THAT LOGIC IS FLAWED AS WELL, I was disgusted at the amount of waste that they caused, there's was enough leftover smoothie to fill the sub cup up almost, if not all the way ¾ of the way, for EACH smoothie, that's about the same as throwing away a regular sized to almost large smoothie down the drain, all because they were too incompetent to realize that they are wasting product, and making excuses for their lazy business practices, and just flat out waste of food, I really don't care as much about the fact that I didn't get my money's worth, that does annoy me, but to think of the waste, to make it worse, I was in the store a few days prior, just to order 1 that time, and a trainee forgot to do this same thing, and I inquired about it, and her trainer told her yes that's something that we do, so I know that the people on shift today around 5pm were just talking CRAP, if this BS is true I'd change your business practices!!! I trust that the owner is reading this given that you only have 2 reviews so far, and I will raise my review if you contact me personally and professionally explain why your employees are indoctrinated in wasting product and giving terrible customer service, I understand that new establishments have teething problems, so of this could be resolved I'd be happy to be a patron of your establishment once again, otherwise, I'll continue to go further to either Belmont Shore or Bellflower and Willow, I hope you take this opportunity to fix this, if not for my sake but for the sake of knowing that your employees are wasting perfectly good food that customers are paying for and deserve, and more importantly, when so many people are going without these days, to know that you are letting things go down the drain even if it is not a big deal to you, it is to others out there who like to waste less, it just makes good sense either way you think about it, you can contact me on yelp, I can reply to you and give you my phone number, or if you prefer to just talk on here that's fine. read more