this jamba juice is the slowest I've ever been to. had 3 people back there! and still where sooo slow and the gentleman on the cashier was not very nice! read more

Service was super nice and patient considering the power had just went out the night before manager Tae was working super hard to maintain the bar and customers orders read more

Just a typical Jamba Juice location. Customer service is good, and the smoothies seem up to par. Haven't had any negative experiences here.

Disappointed. I order my drink thick at every location. The first drink made was not thick so they attempted to make it over. Surprisingly, the second one was worst than the first one. I was too disappointed to wait for a third attempt. #pregnantcravinggonewrong read more

I've been to this Jamba Juice a lot. I always customize my drink order because I'm allergic to dairy, and I'd rather not spend the rest of the day on the toilet. The last time I was here, they messed up my order and it was not made dairy free. I was sick within minutes. I called to complain and they told me that the next time I came in they could offer me a free drink. The problem with that is that I didn't want a free drink. I only called to tell them that I had an issue and to help them be better for their next customers...because I won't be coming back. They regularly underfill cups too. It's ridiculous how much they throw in the trash. They'll give you your cup and it's like an inch empty...but the blender that they just dumped it from still has a ton of smoothie left in it. I'm just baffled by the amount of waste. They just throw it away! read more

WTF! I paid for a full cup and this is what they give me for the cost. This is why I don't come here. This is the second time this happens and the first time was worse than this. I figured maybe it was just an off day for the person making the drinks so I tried this place again. Forget it!! read more

Jamba - Juice Bars & Smoothies Near Me - Burbank, California

I work in the area and I seem To come to this Jamba Juice obviously because it's convenient. The first time I came here the person taking my order says oh I see you work at ....... I said yes he said let me give you your discount. I didn't know we got one so that was really nice. So the next day I went back and someone else took my order and I asked do I get my discount? She replied with we don't give discounts. Hmmm ok... that's weird I said ok thanks. Then today 7/22 I went again and I ordered my drink and not even to the top of the lid was it filled especially if ur paying 6.15 plus tax you should get every lil bit. Plus they're not friendly at all. I work in customer service and let me say making juices or taking an order shouldn't annoy you. I think I'll just stop coming here and save my 6.15 I spend every 4 to 5 days. Jamba doesn't want my money. read more

Jamba - Why wasn't it filled to the top?? I think I paid for a full cup - Juice Bars & Smoothies Near Me - Burbank, California

I would give 0 stars if I could. Worst customer service I have ever encountered. I came in and placed an order for a work event that I was heading to. They said their card reader wasn't working, they couldn't plug it in correctly. They ask for my card to punch the numbers in and then say that they need a managers code and the manager wouldn't be in for 30-40 minutes if I could wait for them to arrive. I asked if they could try again and she said "I'm not a technician, why don't you just pay cash." I said I don't have that much cash on me can you call the manager and ask for the code, she then sighed and called to then tell me the manager said they will be here in 30 minutes there is nothing we can do. Why couldn't you ask for the code I said. She rolled her eyes and pretty much said not my problem. There were about 6 other frustrated customers dealing with the same attitude and lack of empathy or respect for the customer. Avoid this Jamba at all costs!!! read more

This is the 3rd time this location has come short on their measurements. Every Jamba Juice I've been to fills it up to the top or if they are short they remake it. This is horrible customer service. Smoothies are not cheap but we expect good customer service and satisfaction. read more

Underfilled drink, and not the first time. I was hoping it was a mistake but now that it's happened a second time I'll be going elsewhere. This location is too inconsistent and juice is expensive. read more

Jamba - Underfilled. Disappointing. - Juice Bars & Smoothies Near Me - Burbank, California

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Today is the only post I have ever made in this site, coincidentally, it's the last time I will come to this establishment! I was a regular here, but today I walked in to get my normal strawberry wild. After waiting around 10 min in line, I requested my order. Instead of taking it, a larger one, someone else purchased, was pushed on to me. Great job in customer service! That is 60$ less a week this place will be making from me. Some parting advice Jamba Juice, don't treat your loyal paying customers with "goodwill" had me down drinks, especially when your not the only juicer in LA! read more

On the door says that it opens at 7 am, I went today hoping to get a Jamba Juice on my way to work. It was 7:40 and the place was still closed. I understand due to the current situation things aren't as usual, but at the same time these is the time to step up your A game and provide the best service you can to those who still want to support your business. Not sure if there's an owner here or a manager but hopefully they can arrange this awesome place to be open n time. read more

Don't order online because they will take 20-30 minutes to make your order, after arriving, and no one will get your order right. There is three workers and my order took 30 minutes, they made every ones before mine, then acted as if every drink was my last. I had 4 drinks in total. Sucks. Really, really bad service. read more

The customer services sucks a** . My smoothie was literally water .. I asked for them to fix it and the guy and girl looked at each other like annoyed because I was asking for the smoothie to not be watery. They fixed the drink but that made me feel very unpleasant. NEVER going back . read more

Friendly service workers very kind good job to the ladies who worked on 7/25/2022 at 12:19 pm keep it up !

Get comfortable because you may as well be at the DMV. When I tell them I've been waiting to order, they just give me the shoulder shrug and get back to faking the funk. Crappy service is an understatement. read more

Jamba Juice has always been a favorite place of mine. I remember buying their steel cut oatmeals which was 100 times better than the flimsy and cardboard like version from Starbucks. I especially enjoy their smoothies. Since today was a really hot day in Burbank at over 100 degrees, I was sweltering so decided I'd take a break and have a smoothie. I saw they had added a variety of new flavors and I saw the new Peanut Butter Moo'd which the guy at the counter confirmed with me as a really good one so I went with that. Man, he was right! I love peanut butter and they were actually able to make the peanut butter work with a slight tart taste in the background. Who knew? I loved it and would have it again next time! Jamba Juice is a perfect place to come in for a refreshing beverage or bite. read more

Juices are good but the bathroom is disgusting!! It needs to be redone. It's tagged all over. Sink is gross. Walls are dirty. Floor is dirty. Even after washing my hands I felt gross just being in there. Please fix your bathroom! read more

Jamba - Juice Bars & Smoothies Near Me - Burbank, California

i love this Jamba only because i get great customer service from an employee named Shawn who is always friendly constantly smiling and always offering me all the new products. He is always giving me my drinks really fast and asking me if i need anything else to go with my drinks which i can not say the same for the other employees. He really needs to be promoted or given some sort of recognition!! I've been there many times and i'm hooked on the Strawberry Wild light drink with the energy & fiber boost... read more

I love Jamba Juice! I know its product descriptions probably trick me into thinking a calorie-laden beverage is really freaking good for me, but, whatever, ignorance is bliss. I am deducting a star because every time I go in here it takes about twice as long as it should and there's always someone really annoying also waiting for a drink. It's either teenagers two steps shy of sexual intercourse or old people complaining loudly or someone you suspect just got out of prison and is low on acai juice, but, wow. I'm always so relieved to get the hell outta there! read more

I love Jamba Juices steel cut oatmeal. The girl who assisted me was friendly and smart. She asked if I wanted a OJ to "make it a meal" why yes my cold-addled mind does need Vitamin-C! SOLD! I will be back. read more

I think this is probably the first time I've walked in to a Jamba Juice (never been a juice person). I let the cashier, young lady, know that it was my first time and she was really nice and polite. I asked about a few different drinks and then settled with the Pomegranate Pick-me-up. It was FANTASTIC! I just wish I didn't get the biggest size. Lol. She also let me know that I could add a sandwich for a $1.50 more. I chose the Chicken Breast Sandwich. Very tasty. Ask them to heat it up. Overall experience was great. I'll be coming back here! read more

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A few weeks ago, I ordered a strawberry surf rider. Check out what was at the bottom. It's a piece of metal... possibly from the blender? Could you imagine if I accidentally swallowed this?! read more

Jamba - Metal at the bottom of my cup. Perhaps nutritional value? - Juice Bars & Smoothies Near Me - Burbank, California

A ton of parking spots; not a single one available. Not sure if the 6:00 PM timeframe in a food-laden plaza had something to do with it, but we had to circle the area a few times before I just jumped out to take my place in line. Absolutely redonculous!! A tiny mix up with my order, but the staff was nice and acknowledged the error. Would definitely visit this JJ again, but during a less congested time. read more

You may THINK this is just another Jamba Juice. And you'd be right. It's located in a very cool complex with lots of choices. There is a TON of parking, but it is almost constantly busy. Today... A Saturday at 5, the gym nearby was nearly vacant, but this parking lot is stuffed. Be prepared to look for parking for a few minutes useless you luck out. Inside Jamba Juice of course it's refreshing and the staff is friendly. They also have their new point system that you can sign into for free and get discounts and such. I usually get the Peanut Butter Moo'd here because it's delicious and I add protein for after my workout. read more

Jamba - Why does that green make me thirsty? - Juice Bars & Smoothies Near Me - Burbank, California

Always reliable relatively quick and healthy. Pet peeve...why wouldn't they just fill the @$%} class with the smoothy left in the blender vs tossing it and leaving me with a short fill and bad taste in my mouth read more

i love jamba juice, but i don't particularly like this location. I like the lower calorie berry fulfilling, i like that they make it for me because im too lazy to bust out the juicer and blender at home and i like how it always smells nice and citrus-y inside. I don't like wheat grass but evidently its good for you so i get it. sometimes.. First of all have fun trying to park your car. Second, there are 2 cash registers here and like 5 employees that work each shift so tell me why they only run one register and there is a line out the door..It is not that they're not friendly, because they are-i think they just don't manage the place like they should. One thing i do know, (drink in hand) is that i am happy when i leave :) read more

8/20/2014 at 6:46pm I got a juice with my groupon at 1739 N. Victory Place Burbank, CA 91502. Mike, the cashier, marked my first voucher as redeemed then he pulled and used another voucher. Groupon clearly marked two vouchers were used at 6:46pm and 6:47pm. Why am I using two vouchers for one drink?!! I complained with Mike as well as to the store manager. Both of them had no idea how to un-redeem one of the voucher and they do not know how to issue credit or whatever, very unprofessional!! read more

Oh Glorious morning... Oatmeal up and ready to go, nice and hot, waiting for me just before 7am! Thanks to Ryan for being cheerful and bright even at this early hour and doing a great job being prepared to start the day when they roll into the first 30 minutes of being open. If they keep on this oatmeal-is-ready kick they are on today, you'll be seeing my 5-star yelp sooner rather than later. read more

Jamba juice is delicious, this location.... not so much. So many parking spots yet not one available to park on, its terrible. I would avoid this particular spot only because you will spent more time finding parking than inside the store. Unless you really want your daily dose of sweet sugar i would go to another Jamba. read more

This place seems to keep their momentum going when it gets busy. Their customer service is pretty good. One worker rubbed me the wrong way when I had ordered water and gave it to another customer; then when I went to ask for my water she filled it a little over half way and didn't bother to fill it up. It's 111 degrees Fahrenheit outside, I'd appreciate a full cup of water! read more

Betty or the girl with blue hair need an attitude adjustment. Always come here, have never been greeted, not sure if they talk or not, it's kind of weird for a place like jamba, I come here to enjoy and get refreshed, need a little greet :) read more

@Maria B. provided great customer service! Also recommend me to try the Watermelon blast! i do recommend coming here!

Nice & friendly stuff! Ordered the matcha green tea with almond milk ( w/ no charge) & liked it!

I've never had any issues when I've come here. Drinks are always made exactly as they should be and wait time is usually minimal. The only downside is parking because the Empire Center is extremely busy, so unless you're there in the morning it's hard finding a parking spot nearby. read more

Jamba - Juice Bars & Smoothies Near Me - Burbank, California

This place so over rated.Just take a look at the nutrion guide next time you're in line...it's insane!! Save your money! You can make a better fruite juice at home! read more

Being in the Empire Center this place can get really busy really fast. I just received a buy one get one free coupon on my phone and tried to use it but the damned thing just wouldn't scan. That's when people started piling in and I felt so bad for the girls there. I told them that if it didn't work then don't worry about it, but she was able to manually enter it eventually and put my drinks in to order. Tasty as always. read more

I am always hesitant to go to places like this because I have food allergies that result in anaphylaxis if I'm not careful but I never want to be "that customer". Today I went here to treat myself while last minute shopping for the holidays and what a GREAT experience!! Caden really listened when I was carefully ordering and his team was so diligent in making my order (they even made the base from scratch!). I had a few bites as soon as I got to the car and I feel great!! Thank you for your extra care with my order. I appreciate it SO much!! Well done!! read more

Great place to get a protein shake and now they have really tasty wraps. I recommend the Chimichurri Chicken Wrap. They also have some new energy drinks that really give you a boost. I tried the strawberry banana and it really tasted good just like a shake. read more

This the worst place to order a citrus kik I really don't know if this people cares about the customers read more

Jamba - Not enough juice - Juice Bars & Smoothies Near Me - Burbank, California