Ivan and Michael and their other staff member was soooooo sweet! They took total care of us.. It was close to closing time and they did rush our order. They talked to us about the array of desserts that this location offers. We truly enjoyed their professionalism And of course who doesn't love Baskin Robbin's! So clean and well kept. They took pride in maintaining the store! Next time we will bring the kids! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Great location, cozy place. Delicious ice cream, friendly staff. Great location, cozy place. Delicious ice cream, friendly staff. read more

See all

The staff waits for your order but doesn't really greet you while you walk into the store. The Banana Split is delicious because you can customize the sundae to your favorite ice cream favors and toppings. The store has several tables and chairs to enjoy your dessert in the store with no outside seating. Can't wait for the next Wednesday in March. Hope you see you there. read more

Baskin-Robbins - Wednesday $6 Banana Split - Ice Cream & Frozen Yogurt Near Me - Burbank, California

I don't really review chain spots of any kind because there's simply no point, unless there's a special reason. This one had a special reason: it is the first Baskin-Robbins I've run into that has custom popsicles available for purchase. Maybe a few others have it, but I know the one by my house does not. This one even has a special Dubai one, and they sell a case of those for 40 bucks. Nice! I got myself a mango popsicle that came with chamoy and Tajin, and I swear I was in heaven for a good 10 minutes as I devoured my newly purchased heavenly treat! Hmmmm, they have plenty of others, and I can't wait to try all of them! They run for about 5 bucks each. Not bad!! Not bad at all! read more

See all

Awful: if you order online, they don't get the order and you have to dispute the charge with your bank. You're better off pouring vitamin D milk over ice, you'll save yourself stress and time. read more

Best experience I've ever had coming to Baskin Robbins! I've been going my whole life and today I met Anahi and she made the experience 1000 times better! I tried the Dubai Paletas and I wasn't sure which flavor to try. Anahi not only gave the best suggestions but was so personable! Her kindness made my mom and my experience so fun! I tried the Dubai Hazelnut one because I'm a huge chocolate fan! Now I want to come back and try the rest of Anahi's suggestions! Thank you for hiring such an amazing person! I've been feeling down lately and her interaction made me feel so much better read more

Baskin-Robbins - Dubai Hazelnut Paleta - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Sub par ice cream from a chain so what you expect. There are way better small ice cream spots that make the ice cream in house in the area worth your support. I asked for cherries on top for my kid. The girl put one cherry on then told me it's $1 for a single cherry. When I asked if she could throw one more in because it's insane that's it's $1 for one single cherry she refused because it's "in the computer"? Byeeeee. read more

Baskin Robbin's ice cream cake is a family favorite! I stopped by earlier this week looking to pick up a cake for my husband. They had so many cute options readily available! They had different cake and ice cream combinations that it was a bit difficult to choose. I ended up getting the chocolate cake with chocolate chip. The ice cream to cake ratio was magnificent, and I really appreciated that the frosting wasn't overly sweet. The staff was very welcoming and friendly, they even made sure the long message that I wanted on the cake would fit. read more

Baskin-Robbins - Chocolate Chip cake - Ice Cream & Frozen Yogurt Near Me - Burbank, California

I went to get a ready-made cake for my daughter's bday, thinking it would definitely be better than one from a grocery store. Lots to choose from. My daughter chose a strawberry one that was in the case. Both employees were polite and friendly, although the (clearly new) gentleman took about 10 minutes trying to box it up and finally the young woman came and did it in about 10 seconds. No biggie. My problem was the cake. When we got to our destination and tried it, it was absolutely horrible. The outer layer tasted like something chemical that definitely should not be ingested. The whipped cream on top was horrible and literally chewy. The only thing edible was the strawberry ice cream inside. Makes me think it was sitting in the case for a month or more. Essentially I spent $35+ on about a carton of strawberry ice cream. I would have taken it back but we were not near the location at the time and had partially eaten (the ice-cream) part of it. read more

Nothing to not like about this place. A million years ago I worked at a different BR. Love the sorbets on a hot day. read more

Baskin-Robbins - Yessss - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Outstanding service .. Thank you for making our Birthday celebration wonderful.. The cake was amazing on time and delicious.. great service staff fabulous my daughter turned 31 plus 31 flavors how epic is that !!!! read more

Baskin-Robbins - La bu bu cakes we love you 31 flavors yummy to our tummy's !!! - Ice Cream & Frozen Yogurt Near Me - Burbank, California

I tried to modify an online order and the person at the store could not be less rude or less helpful. Was not willing to help me or work with me to correct order. Go to Handels instead. read more

Well, it's Baskin-Robbins, home of the 31 flavors. I have been to this location several times and have ordered many items on the menu. The staff team are great and always provide suggestions and honest feedback on new flavors, from scoops to splits. My favorite are the milk shakes. I like to mix mine up, always trying something new. Depending on the day and the weather, there is a line doe the creamy goodies or walking right up to the counter to place an order. The place is always clean and always has the classic favorite flavors available. My drawback with most BR31 are the prices. I know prices have risen for mostly everything but a scoop of ice cream shouldn't be damn near $4. Still, this spot has fast service and plenty of the flavors I enjoy read more

See all

A SUNDAE on a SUNDAY!! -- What better way to Celebrate my May 28th Anniversary move from Cincinnati to Los Angeles! Double Scoop Sundae...Rocky Road & Pralines and Cream...topped with caramel syrup, hot fudge, colorful sprinkles, nuts, whipped cream and of course a cherry! Thanks again to my wonderful hubby for this delicious treat and to the wonderful customer service of Jennifer and Robert at this Baskin-Robbins! Who knew this delightful location was hidden in Burbank?... Nicest Baskin-Robbins we have ever been too!!! read more

Baskin-Robbins - A SUNDAE on a SUNDAY! Flavor Every Moment! :) - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Burbank used to have several baskin-Robbin locations but this one survived the test of time. It's the only remaining branch in Burbank aside from the corporate office. And it's maybe because this location got it right as to cleanliness of the place and consistent excellent and fast service provided by staff. I always love coming to this branch for these reasons. read more

Baskin-Robbins - Pumpkin cheesecake - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Great ice cream spot in Burbank. The staff is super friendly, the place is clean, and the Dubai Chocolate was fire. Definitely coming back!

Stopped by this Baskin-Robbins to grab a couple Ice Cream Quarts. The remodel looks great ! This place is spotless from top to bottom and nicely setup. The two young ladies working today were friendly and offered assistance as soon as I entered. While browsing, it was nice to see all the freezers so organized and well stocked. Aside from the normal scoops and sundaes , you can also find Ice Cream cakes, quarts and bakery treats. Don't forget to Check-In on yelp for 10% off your purchase. I also noticed a sign that Baskin-Robbins has teamed up with DoorDash and Uber Eats for delivery. The current holiday promotion is send one e-gift card of $20 or more in their mobile app , you will get an extra $5 bonus card. Not a bad gift idea. Plenty of parking. read more

See all

This was a much needed stop on this sweltering day. This was the perfect way to cook down at least a little. Thank you for the fast and friendly service ladies. read more

See all

Two staffs on duty. Very sweet and friendly. I told her I wanted to post picture on Instagram so she recommended bright color ice-cream, Rainbow. Not only the photo came out great but it also tastes really good! Excellent customer service~ Join their email list~ FREE scope ice-cream every birthday!! The Parking: Plaza parking (free) read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Burbank, California

This is probably the best Baskin Robbins I have ever stepped foot in. Not only is the ice cream fantastic, it is the cleanest and best looking Baskin robbins I have been too. Usually when you walk in to other Similar stores, they look run down and dirty but this one is the best looking one I have seen. They also got some pretty cool looking cakes which I have to try some day! Glad to know I have my go to Ice cream store now! read more

Baskin-Robbins - Ice cream cake - Ice Cream & Frozen Yogurt Near Me - Burbank, California

See all

One of the best ice cream shops in Burbank! Great helpful team and their cappuccino blast is deliciousssss Thank you for the continued service ! One of my favorite BR31 to go to! read more

Always good service!! Love this place always get ice cream cakes, pints & scoops of ice cream often

I recently booked Baskin Robbins Burbank to cater an event and it was a huge hit! Their cart is really nice, the service was amazing and the ice cream was as delicious as always. Can't recommend enough, thank you! read more

Baskin-Robbins - Catering cart with delicious custom ice cream bars and toppings - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Best place to get ice cream. Great customer service, good variety of ice cream, and it's fast and efficient. Would definitely recommend for anyone who wants ice cream to sit down or to go. Their iced coffee hits different. read more

Baskin-Robbins - Iced coffee - Ice Cream & Frozen Yogurt Near Me - Burbank, California

Off the beaten path on Magnolia I am actually surprised to see this Baskin Robbins still around, but it is a pleasant surprise after my visit. I used to come here more when I lived in the area but the service is still great. Everyone working greeted me and were friendly. The store is clean and well stocked. The 3 freezers have a bunch of cakes to browse and they are all decorated very nice! Ice cream selection was abundant too. I got an old fav - a Cappuccino Blast. Ohhhh so good. Probably completely bad for me but I gotta splurge here. I mean c'mon it's Baskin Robbins! I definitely scream for ice cream! And they hear my call. read more

See all

Thank you Baskin Robbins for creating the most adorable and delicious 1/2 birthday cake for my son!!! They were able to bring my imagination to life and made it extremely special. Their customer service is always exceptional, and the store is kept very tidy and inviting. They have earned my business for life!! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Burbank, California

See all

Worst customer service ever. I ordered milkshake, paid and left a nice tip When the girl gave it to me, I saw there was about a 1/2 a cup left in the blender and asked if she would top it off. She was about to when she looked at her manager who said NO and then threw the rest down the sink right in front of me!! They have certainly lost my business!! read more

I am not paying $5 for a single scoop of ice cream BR, so you can stuff it/ keep it. I can get a whole pint of BJ or HD or others for the same price what a rip read more

One of the best ice cream shops in Burbank! Great helpful team and their cappuccino blast is deliciousssss Thank you for the continued service read more

This Baskin Robbins is so much better than the big one over on Riverside that gets entirely too busy, drive thru included. Once we moved over to this side of Burbank, this has been the only place we go for ice cream. It's never super packed, the employees are super nice, and they have sugar free ice cream now! Parking is somewhat of a hit or miss in that small parking lot, but there's usually parking on the street. read more

Excellent customer service and selection. Allison was helpful and knew what she had in stock and where to find it. Great penmanship. Was able to fit alot of lettering in a small spot. read more

Baskin-Robbins - Perfect cake. Outdoor and boxed pic - Ice Cream & Frozen Yogurt Near Me - Burbank, California

I LOOOOOVE THIS LOCATION! They have the coolest items. Havent seen these anywhere else! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Burbank, California

See all

It is INDEED ALL ABOUT THE OREO! Alliance with peanuts and Chocolate, and other blends of malt and crunch bits, it's a real treat, and best served in a sugar cone. You can opt for the myriad of other delicious Oreo fusions like Cheesecake or cookies in creme, but the All about the oreo thick almost brownie-like cake devil-bater is so much more satisfying! Trust me! Between 3-4$ depending on the type of cone you order. Great choice on a hot summer day! read more

Baskin-Robbins - All about the Oreo ! Sugar cone ! Get it now! - Ice Cream & Frozen Yogurt Near Me - Burbank, California

This is the best 31!!! Great service , scoops are the biggest and the remodel looks great. Jackie waited on us and she was awesome thanks Jackie!!! Star and Lizzie think your the beat read more

This is nostalgia in a cone! They have a few dairy free options...check their website for nutrition information. The parking situation is good. They charge different prices if you order take-out, so you might want to eat in your car! The people working there are nice enough. They often put out coupons too! read more

I couldn't believe the service I received at this location. I had a coupon so I went in today. They have already got our order and when I proceeded to check out the coupon QR code didn't work. She asked several employees for help which none of them couldn't help. The girl who was helping me said this happened to another client earlier with the same coupon. Uhm...maybe this is on your end so maybe you need to resolve this issue then??? They said they can't do anything and asked if I wanted my ice cream that's been already packed! If I had said no what were you going to do with the ice cream? Put it back or throw it away?! Both option sounds ridiculous to me! So you rather lose a client and waste food. I had to purchase it for my toddler because I didn't want to disappoint him but I don't think I'll be going back to this location again! read more

Good Ice cream great people great staff Good Ice cream cupcakes Yummy and good customer read more

Last minute Saturday night, I went to purchase a plain sheet ice cream cake for my sons birthday , as we were wanting to make our own version of Kelly's cake from the show "The Office". When we arrived we were greeted by a super polite and friendly young man by the name of George. He informed us that we were a little too late to place a cake order, however, he didn't stop there. After explaining what we were looking for, he took the time to call their cake maker Eliza to see if she would be able to add a last minute order for pick up the following day. She didn't answer the phone call and therefore George took down all my information and promised me he would call me as soon as Eliza called back. A little worried and concerned we were going to be stuck without a cake, my husband and I were trying to come with plan B. There was no need for that though, because within minutes we received a phone call from George stating that Eliza was happy to help and she would make sure our cake was ready the following day! Needless to say my sons birthday came out exactly as planned, he was super happy, and the cake was SUPER delicious! Massive shout out to our superheroes George and Eliza for saving the day!! read more

I come here once in a while whenever I crave for ice cream. Coz sometimes I have this cravings worse than a pregnant woman and please don't make me elaborate it further. I always just get a small cup and that's enough to do me justice for the day. Always makes me wanna go hmmm...oohhh....every time! A block and 1/2 away from my office and there's no line, no pushing any time of day. Every scoop is like an orgasmic feeling like a volcano erupted with joy and pleasure. Hmm..hmm! Will always help you go through your Friday. Oh yah free parking too! read more

Baskin-Robbins - Strawberry Cheesecake! Yummers! - Ice Cream & Frozen Yogurt Near Me - Burbank, California

See all

I have no problem passing by Baskin Robbins, especially with so many other excellent options in Burbank. My son, however, is a different story. To him ice cream is ice cream, we were walking by and he wanted some. Prices are ok, but the store and presentation lackluster. Everything seemed to have freezer burn and already look obnoxiously artificial. My son had a scoop of strawberry and did like it, tried a bite of both the ice cream and cone, not worth the calories or money, I/ll make him hold off till we get someplace better next time. read more