This was just the worst, the WORST service I had in months. You would think that a smoothie place that had nonstop service would be thrilled, ecstatic at an issue that most smoothie/fresh juice style establishments struggle with on a regular basis. But no. The product is fine. I enjoy the menu of what Jamba Juice offers: veggies or fruit smoothies, coffee, peanut butter, etc, the standard fare of juice bar style offerings. However, let's shove that aside to make room for hideous service that takes forever, is cold as can be, unsmiling, and miserable. Which is exactly what I want to deal with after a huge line to place an order and then another considerably longer line just to receive the smoothie! From start to finish took almost twenty minutes to get my drink. Just insane. This stand is at a prime location and with another person or two (even another taking orders - waiting for the smoothie wouldn't be so bad if I didn't have to wait eight minutes to just place my order.) Your product is awesome, just needs new management! read more

Props to Jamba Juice for a stellar location at BWI! It's right when you get through security so if you're in need of a refreshment before your flight it's perfect. I'm usually not one for Jamba Juice but wanted something quick and healthy before my flight so it was the best option for me. Paid, waited a minute and it was ready, staff was super friendly as well which I wasn't expecting in such a busy airport All in all, a pleasant experience! read more

I wanted so badly not to belive the other reviews about this location... but alas I learned for myself... Great service from the older gentleman in the mornings...wretched service anytime he's not there! I've sent in formal complaints to Jamba Juice corporate headquarters concerning the service. While I long for JJ when I fly out of the SW terminal, I dread the service and incompetency of its employees. read more

Looking for "clean" breakfast options at the airport is like trying to find a single guy under 30 who isn't afraid of commitment. So I went to the self-proclaimed all natural Jamba Juice. The "all fruit" includes a healthy portion of sweetened purée/juice and not actual pieces if fruit. The breakfast wraps are just all around pretty gross and full of artificial crud. They are regular fast-food masquerading as healthy options; I regret spending $9 here. That being said, I think some of the limitations are because it's an airport location, no ta full Jamba. The best smoothie on the menu is the Carribbean Passion. Also, the boosts don't make it gritty and weird tasting (I'm looking at you Smoothie King) which is nice. read more

By far - the worst "dining" experience I've ever had at a food/beverage establishment at an airport (or Jamba Juice). Shanita - the cashier - was the rudest, most inefficient clerk I have ever dealt with.... seeming like I was inconveniencing her with a question about whether or not a fruit smoothie I was ordering had milk or dairy in it. I was completely put off by her attitude and demeanor. Juicing bars in general are known for their knowledgeable and caring staff, but this place is a joke. There was a Starbucks employee behind me in line, and the clerk proceeded to hold a conversation with her while trying to take my order at the same time. Shanita spoke about how she hated her job and wanted to get a job at Starbucks... and just acted like I was a complete nuisance to her existence. The employees desperately need training on the products they sell and on customer service. I don't often use the term "ghetto" in reviews - but I think everything about this place and about the girl who rang me up fits that description. I am a frequent traveller and visit BWI on a weekly basis, but will not be buying beverages here any longer. The only reason I would come back is just to see if this Shanita girl is still working so that I would give her the link to this review so she could see how her terrible service has been broadcast on the Internet for all potential patrons to read about. Then again, come to think about it, she probably wouldn't even care. Save your money and your sanity and avoid Jamba Juice at BWI at the A Terminal at all costs. read more

Smoothies and juice are good election my favorite place before get into the airplane in BWI. Good combination and healthy drinks read more

Ok - I got what I wanted though it took awhile and it wasn't as good as I remember it to be - not sure why. Maybe the service just left a bad taste in my mouth - not sure, but out of all the JJ's I've been to - this one rates pretty high up on the "I think not" list. Thankfully I know enough to add an extra shot, which can at times take away some grittiness - but even so - the price and taste at this place falls flat to the dirty floor! I will mark this one down as a place NOT to return to! read more

If you are a Jamba Juice fanatic then I don't really have to tell you how great it is. I have loved it ever since I got addicted in California and was sad that right after I moved from San Antonio to Maryland they built five! I was also a little surprised that there are JJ's all over from NYC down to PA, then they skipped MD and VA and popped back up in NC again. It's the DC area JJ, where are my smoothies?! So I was excited to learn that they were FINALLY putting one in near to me.....but then I found out that it was in the airport. But not only in the airport, but behind security so I couldn't even just indulge my JJ addiction whenever I felt like it. That said, I love flying Southwest now because the JJ is located by their gate. I also make people pick it up for me whenever I pick someone up from the airport. :) Everyone is complaining about the location but I have never had a problem here. I don't even care about the service as long as I get my Strawberry Surf Rider at the end. read more

Ok so it's a chain, I know, but this Jamba Juice is a great find in an airport. It will hit the spot if you have a hankering for something sweet without all the guilt. You can make any of the classic smoothies "light" to cut the calories (and risk a case of the runs later if your GI doesn't like the sorbitol). The cashier was helpful and cheerful. The whole transaction was less than 3 min from order to smoothie being made. You can also add supplements including whey protein and Kale! Kale, so hipster. Love it! read more

Jamba - Juice Bars & Smoothies Near Me - Baltimore, Maryland

This was my first time getting Jamba Juice. They left a good first impression on me. Got a purple fruit smoothie that name that I forgot. It was really good. I really like how they make their smoothies without adding sugar. I also could barely eat dinner because I could not stop drinking!! I can't believe it is rated so poorly. read more

Since when did the east coast get Jamba Juice? I had been drinking Jamba Juice for years on California, but sadly I moved away and have had an unsatiated craving for Jamba Juice - until now. This place is as good as any of the Jamba Juices I've been to, and if you ask nicely, they may give you the leftover smoothie in a small cup if they make too much for your order. I plan to AirTran or Southwest just so I can hang out in this terminal. One tip - if you order one of the pre-boosted smoothies (like the Protein Berry Workout), you can still add a free boost. So you effectively end up with two boosts in your smoothie. read more

This place is totally inefficient. You would think being in an AIRPORT that they would carefully consider and implement an efficient process to make and serve the smoothies as quickly as possible. I waited a full 15 minutes before getting my smoothie- AT AN AIRPORT. I ordered, and a full 10 minutes later, I see them putting my ingredients in a blender. They basically get 5 orders, then make them all at once, instead of making one order at a time. I finally said something when they started pouring the smoothies that were ordered AFTER me, before mine. I fly Southwest all the time so I pass by this stand, and now I will think twice before ordering again. My zone was already boarding by the time I got to my gate. Inefficient and a waste of my time for a $6 smoothie. read more

Love finding a JJ in an airport when I'm already in a bad mood. This place has nice people and is very convenient right at the entrance to B concourse right past security. ENJOY! read more

Jamba Juice is one of things I miss most since moving to Virginia. Jamba and a bagel is how I cured so many hangovers while in college. Now they try to sell me on this thing called Tropical Smoothie. Disgraceful. There was a minor hiccup in which way the line was going (am I wrong to assume it's perpendicular to the register, as opposed to wrapping around the kiosk?). However, everyone was friendly, my order was right, and I don't even believe it was a limited menu which often occurs with airport vendors. Sweet sweet fruit blended goodness. read more

Growing up on the west coast, I grew to love Jamba Juice. The total lack of franchises on the east coast is still heart wrenching to me, so any chance to stop past when I fly out of BWI is a real treat. The service is right on par with all of the other spots behind security, which is to say, not the greatest, but they are relatively quick, friendly enough and still putting out a top notch product, so I can't really complain too much, I mean, at the end of the day it's still an airport kiosk location. I've come to realize that there are some places to get fresh shakes that are on par with Jamba Juice on the east coast, but that swirly cup still tugs at my heart strings all of these years (ugh, decade?!) later. read more

Wanted a smoothie really bad, came to counter the young man was very friendly . But the young ladies serving have a bad attitude. Bad for business, and the smoothie was not good at all.. read more

Horrible service. Order taker could not manage to listen to my whole order while entering it into the computer (original razzmatazz, how hard is that). They got the orders for the three people in front of me wrong and as I was walking away (with the worst tasting drink I have ever gotten from Jamba Juice) I heard the woman behind me say they got hers wrong too. I do not suggest this location at all. I love the jamba juices I go to in California. So the brand is good this location however should be shut down. read more

Closes at 10PM walked up at 950 employee told me they were closed because they ran out of everything. Asked for the store number and walked away. Just a case of lazy employees. read more

I so enjoy having a Jamba while I'm traveling as I find their smoothies very comforting and even rejuvenating during my layover. I usually get the mango a go go and it's always delicious. read more

I was disappointed in the wait time. There was only two nice workers catering to 12 people. I am a flight attendant so the other Jamba Juices at airports have at least 4 workers. The smoothie did taste good however the cup could have been filed 1 inch more. read more

Terrible customer service. They mixed up the orders. Lost my receipt. Said they called my name when they didn't. Poor attitudes and bad housekeeping behind the counter. read more

The choices and the selection were pretty good and I thought the juice was pretty good too. The service I thought it could've been better but the people who were working there looked like they've been working there for a long time today and they were very tired. You can tell they were trained to be friendly to the customers but it didn't look like a real kind of friendliness. I've never been to a Jamba Juice before and despite the service I will definitely try again because the juice was just very good. read more

Nothing under their specialty description of serving times for items. I ordered an oatmeal and was told they only serve oatmeal in the morning. No idea how dificult it is to heat up water and drop some oats in but i really dislike when a business pass up a profit for a simple accommodation. There was no one else around, you and your buddy are sitting around behind yhe counter, lets get this guy an oatmeal and take his $5. But thats just me. read more

Super nice guy working the counter made my pregnant wife's day with a great smoothie. I was surprised when I started this review that they didn't get five out of five stars, I guess we just got lucky with customer service. read more

I love going to Jamba Juice for their Acai/Energy Bowls. I noticed the menu did not have it listed but 2 spots on the menu stated that if my favorite was not listed to just ask and they would make it. At the front of the line I asked, and they said no. I pointed at the menu phrase and showed them the item on my phone. They had all the ingredients and bowls for oatmeal. They repeated they do not make bowls. I didn't order anything, my friend ordered a strawberry banana smoothie which he said tasted off compared to normal. read more

Wanted to grab something quick while I was at the airport and saw the Jamba Juice. Haven't had this since the last time I was out in Cali. Added some boosters and whey protein and it was pretty good. read more

This place has a convenient location & quick service. But quick & convenient at the sacrifice of quality service. My fruits & veggies weren't fully blended, my cup wasn't full so i asked for them to fill it & the lady said I would have to pay for another cup. Im like what? That makes no sense... she proceeded to add a little more & still not fill it. I mean they dispose of the rest anyway, so y not fill my cup when i paid $7?? Im giving this place 1 star as i chew my smoothie because I wouldn't go to this place again... read more

Jamba Juice is generally pretty good, but this location spit out a lame smoothie. Very weak fruit flavor, like it was at least 50% ice. I don't care if it IS an airport -- for $6+ it's a total ripoff. read more

Awful service- took forever and the smoothie itself barely had any flavor. Tasted like ice with food coloring.

I really wanted to grab Jamba Juice during my 10 minute layover. So I looked up the location and hours before hand and ran over to Jamba Juice as soon as I landed with my heavy backpack and carry on bag. I got there at 9:26 and they said they were closed. I told them the hours online said they close at 10 and he said well we close at 9:30. It wasn't even 9:30 when I got there. Extremely disappointed. read more

Was craving a Jamba Juice smoothie today and had a few minutes before my flight. What a mistake. The cashier couldn't be more bored. And she rolled her eyes at the customer before me. The folks making the smoothies were more interested in chatting and touching each other's hair than filling orders. And given how slow the service was I just gave up and left my six dollar smoothie behind (it wasn't done yet). I use to be a big fan of Jamba Juice in CA but the poor service and questionable behavior is unacceptable. I won't be back to this Jamba Juice. read more

Very nice workers. I got my smoothie in less than 2 minutes!! It's very yummy too. There is lots of flavors to choose from. But pretty expensive read more

Jamba - Yummy I love their smoothies!!!! - Juice Bars & Smoothies Near Me - Baltimore, Maryland

My oatmeal and smoothie was really good ... However there was no sense of urgency with the gentlemen today working . People have flights to catch and things to do . Please understand that you are working in an airport and people expect a certain amount of speed . read more

So being a fan of Jamba Juice I happily walked up to order my favorite drink the carrib passion with a shot of energy to start my day. The person that took my order and money was named Ciara. She was obviously having a horrible day. She gave me my total and I handed her a gift card that I purchased at another airport location. She handed me card back and mumbled something I could not even begin to understand. I said "excuse me I cannot understand you". I was very very unfriendly and she was not having me. She said you know we do not take your gift card at airport locations. I said well I bought this at an airport she said no you did not not. I knew it was going downhill fast and did not want something put in my drink so I used my credit card to pay. She was just so rude. I could not believe I was paying to be treated so bad. Its said when you have a great product but you get 1 star over service. My advice is skip this location and get a jamba at another location where people will be kind as most locations are. read more

Great time at Jamba Juice at Concourse AB BWI Airport this morning! Cashier Diera was friendly and pleasant; Host Nicole was very welcoming! And my Greens & Ginger Smoothie was amazing! Thank you Ladies for brightening up my morning! read more

I guess when you have no competition you don't need to be good. They got my order right but they didn't blend it well so there were huge chunks of ice in it. Lovely. read more

Inconsistent quality and unnecessarily long waits. I just had my last experience of three, and sometimes the drinks are chewy with big chunks and sometimes liquefied and melted by the time they finish their batch of multiple customers. The franchise owner should get control of the morning customer experience. read more