Smoothies are always great. Service is always friendly and the store is always clean!

Honestly, I'm really disappointed with my experience here. The employee was on his phone watching videos while making my smoothie, and I just found that really unsanitary. I also clearly told him that I could NOT have tomatoes on my wrap because I'm allergic, and I didn't feel like he was taking me seriously or paying attention. Having a food allergy is not something I can take a chance with. If my allergy is ignored, I could actually get sick, and that's honestly scary. After this, I don't think I'd feel comfortable coming back. I really hope management takes this seriously because customers should be able to trust that their food is being prepared safely. read more

Tropical Smoothie Cafe - look at him on his phone watching videos - Juice Bars & Smoothies Near Me - Glen Burnie, Maryland

I ordered through the app and they said they never received my order but i had receipt! Tried to make me pay again. Wow! App is trash and service at this location is worse! read more

Got a Nutella bowl with no Nutella... asked the lady and she straight lied and said it was in there smh. Stingy ones in there

The bowls have no soul. It looks like they just have the bowls pre frozen in the cups and they add the bland fruit to the top. The smoothies are acceptable. They have a Rewards program, that's cool if you are into that. read more

on june 21 there was a national smoothie day rewards. they told me i could do 2 rewards in one order. i got 2 foods and and supposed to have 2 FREE smoothies , but it was charged, its for me and my girlfriend but i was the only one going placing the order,. the manager admit it was their mistake and i ask the manager if i could get a full refund and then ill get 2 different orders, they declined. they should focus more in taking orders with deals and be more clear, in stead of focusing in dealing with problem read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Glen Burnie, Maryland

Fastest smoothie makers at a Tropical Smoothie i've ever ordered me and 4 friends came by from next door dress shopping and it was so fast we were all amazed by the fast service for smoothies read more

Customer Service is poor. One employee in particular is very unpleasant and rude. Frankly, I don't know why I have continued to support this location. When I asked for his name, he refused. He later said "Chris" - but who knows because they don't have name tags. I asked for information to contact customer service, he also refused. Corporate needs to know who they have representing their brand. Yes, one employee can impact your business. read more

Delicious smoothies and flatbread sandwiches, order ready promptly, nice people! Thanks!

Love, love, love! Sunrise sunset smoothie is great! So yummy! Great customer service in the drive thru everytime. New seasonal red sangria smoothie is delicious! Haven't had their sandwiches or wraps yet but want to try next time I'm in! Jake n kev read more

this açai bowl is so good I definitely recommend! it is so sweet and tasty and they're oatmeal bowl is delicious too. Definitely recommend this place! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Glen Burnie, Maryland

They are rude as hell in here y'all. I ordered via app and walk in this morning 930 immediately saying an audible good morning. 2x BLANK STARES. I get to the counter after checking the pick up cubby. "Good morning"... nothing, again! Lmao this is hilarious to me bc every survey from this company asks "we're you greeted?".."we're you thanked?" ... the answer is NO. Lol I will not be checking for this location unless I'm stopping at Navy Fed down the street. I absolutely hate that this location leaves all smoothies out in room temp instead of refrigeration. Very ghetto, would not recommend. read more

I am convinced that TS cafe is the best around for delicious smoothies, healthy bowls and wraps. I am working my way down the menu items and adding protein and greens to every smoothie. Yum. I'm especially happy with the service in each TS cafe I have visited to date. read more

This location used to be good approximately 4.5 stars until it came under new management. I feel bad for the EVER-CHANGING employees. The female in charge, Sundae or Sunde, probably makes it a living hell for them.. and I am not surprised that the turn over rate is so terrible. I have come to this location many times. The gentleman who used to run this tropical smoothie is "no longer in charge," according to Sundae or Sunde* (female and current management). On other occasions of coming in, when the gentleman was in charge, he would be extremely helpful while she would remain on Facetime or on the phone while making customers food. She barely helped him out, and he would take the brunt of the work. I have also noticed that she normally is irritated by the fact of how customized the smoothies are, but it is not my fault that I have an allergy and a dislike to certain fruits. I have never said anything previously, which goes to show that she has had a lot of opportunity to become a better employee, but her actions have shown that she had failed to do so. If you look up my account, I have given a lot of my business to this company in general and for the past few years (images reflect highest possible tier and thank you email sent out to top customers from the CEO). Today, the manager in charge refused to type in my card information because she didn't feel like doing it. (Briel is the one signed into the register not who helped me [name on receipt]). So, I had to have my significant other come to the store to pay. The receipt shows the last four of the visa ending in four digits that reflect his card and not mine. (A more detailed photo of receipt and card information went to corporate for non public use). Anyways, I would like someone to explain to her what good customer service is and why you should not be turning away customers who are committed to the business. In addition, I found it to be very vital information that corporate is aware of this situation as it is probably not the first time this has happened, and you all are losing a great amount of business. I've just browsed over Yelp and noticed that customer service is the highest complaint. The issue obviously has not been dealt with. I reached out to corporate, hopefully something can be done to help future customers because fortunately... yes, fortunately, I am no longer a customer at this establishment. read more

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Went to tsc on a weekday afternoon was completely empty, ordered açaí berry blast without banana + energy boost , the drink was really good even minus the banana read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Glen Burnie, Maryland

Ben is the best. He provides excellent customer service and is always polite and understanding .

The employee was very disrespectful I normally come every morning I never got attended by him this was the first time and he was the worst encounter ever! He was rude,yelling,and slamming stuff, after I asked for a kids beach bum when it's literally "strawberry and banana" with chocolate he said he was not able to do that very rudely, when he obviously could wasn't the first time ordering that, literally got it the day prior as well, he was very rude do not recommend this place honestly SAVE YOURSELF A HEADACHE PLEAAAASEEEE!!!!!!!!! (I started recording because he started slamming stuff and making my drink very rude I asked for his name and he got even more aggressive read more

We almost didn't get our treats. It was a holiday and the open sign wasn't lit. As we're making other arrangements, the manager comes out and says that they're open. I could imagine my taste buds saying 'Whew'. Now I'm able to try a different smoothie, Peanut Butter Cup instead of Avocolada. I'm excited. Jaquan was quick, kind and accurate with our order! Woohoo! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Glen Burnie, Maryland

Love TSC!! Food is delicious and definitely better for you than fast food. Prices are reasonable too.

the wrong smoothie was ordered I asked for it to be changed. There's no conversation no compromise. Nothing. This is the second and last time I or my family will ever order from there again. Customer service is terrible. read more

I love Tropical Smoothie, but this has done it for me. Unfortunately, as I bit into my flatbread, I found something else. A piece of paper. One that was not removed from the chicken prior to heating. Please do better. read more

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We have been ordering from this location for over a year now. My sister stopped to pick up our order at the Hanover location. (Wrong location) I literally just placed the order and called the Glen Burnie location to cancel my order when a rude guy answered the phone and tells me I can't cancel my order that they already made my food and smoothies. It wasn't even two minutes after I placed the order that I called to cancel or have the order transferred to the other location. I will never order from this location again. Your rude customer service has lost our business. When we got the smoothies they were watered down. The staff at the location seemed to have a chip on their shoulders as well. I was not going to ask them to remake our drinks. Again I will never order from this location. read more

Brand new smoothie shop in Glen Burnie. I've tried almost all of the smoothies here . My two favs are Sunshine and Sunrise sunset smoothies. The employees are super friendly and fast. Happy hour is 7-9 am so that's the only time I'm here. They're half off so thats the time so it's very busy/crowded read more

Tropical Smoothie Cafe - Chipotle chicken flatbread and sunrise sunset smoothie - Juice Bars & Smoothies Near Me - Glen Burnie, Maryland

Lots of different options to choose from! Store is really clean and spacious. There are lots of add-in for extra .50-.99 cents. I got 2 drinks to share with family since they're pretty big smoothies; acai berry boost and Blimey limey. The drinks were made pretty quickly. Both were really yummy. Blimey limey isn't as limey as you'd think, it's just a good refreshing drink. Acai berry blast was a little sweeter, but still very good. Can't wait to come back and try more combos. Happy Hour: 7am-9am read more

Tropical Smoothie Cafe - Hours of operation and HH - Juice Bars & Smoothies Near Me - Glen Burnie, Maryland

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Excellent customer service and great tasting smoothies! I've tried a few different flavors and love the Island Green smoothie!

First time. Customer Was greeted when I came in the store with a friendly hello Ordered an orange ginger smoothie It was delicious The staff was friendly and the store was very clean Will definitely be back read more

I enjoy a smoothie with whey protein after my gym session. It is always very fresh and delicious. You get a decent size portion for your buck. It's not really sweet like some other smoothie places and everything they use is fresh. The staff are very quick and friendly. I recommend this place to anyone looking to enjoy a ice cold fruit smoothie read more

Hello my family and I came into today for lunch. Food was good smoothie was how it was I ordered a chai banana boost smoothie sooooo worth it. They did not have things for sanitary though. I was upset. I looked around there were no napkins and utensils present read more

This is my favorite smoothie spot in town. The smoothies aren't overly sweet. The taste of my favorite smoothies are consistent every time. One of my favorites are the Avocolada Smoothies. It doesn't actually taste like Avocado but it makes a nice smooth consistency while the pineapples add a nice touch of sweetness. The staff is always friendly, patient, and efficient. Awesome spot to enjoy a yummy smoothie! read more

Worst customer service experience. This store employes a trouble maker lacking customer service skills. She leaves a bad taste to customers.

ive worked in food service for forever and never once have i had a customer complain about foreign objects left in their food. sometimes accidents happen but the way the handled the situation was entirely wrong. i ordered from here on doordash like i do almost every single morning and get the same thing every single morning. however this time i received both of my smoothies completely melted on top of that when i bit into the chicken quesadilla i had to put out a plastic from my mouth. when i called they didnt even apologize they just said sometimes our gloves fall into the food. im sorry what??? never have i ever or would i ever tell a customer that wtf? if your gloves are coming off into the food that's disgusting. worst thing is it wasnt even a glove its clearly something from like packaging or something read more

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I usually love tropical smoothie and go very frequently, but this was my first time at this location. When placing my order I informed staff that I have a serious peanut and dairy allergy and asked if they could please rewash the blender they use to be safe. She looked at me and said okay... and then turned around and didn't wash anything. I'm disappointed since I know they have a way to input allergy alerts when they take an order, and they didn't do that either. I understand that it's annoying for staff to ask them to take extra steps, but we ask for our own safety. Please consider allergy training for your staff in this location. read more

Excellent fresh sandwiches and smoothies! Clean and friendly place. Only concern is the environmental damaging styrofoam cups they serve drinks in! read more

After pedicures, my mom suggested we stop by this location and I'm so glad she did! Our smoothies were fantastic. I've tried 4 different smoothies from here and I'm always so blown away by the taste. Food wise, the flatbreads are so good and so reasonably priced. We got our smoothies and flatbreads within 10 minutes of ordering them. Great service. Super clean place. read more

They have vegan options! They have a plethora of smoothies. They also have some wraps I'm not exactly sure if they are vegan or not but you could probably ask. The staff is still learning so it's a little bit slow. Other than that no complaints they do have a happy hour in the morning. read more

Love this place! Smoothies & food is always delicious! Peanut Butter Cup smoothie is my absolute favorite but tons of calories so I only get it once in a while! Somethings they need to blend twice and forget so it can be a little chunky so make sure you ask them if they double blended because I think when they have new employees they don't always realize that particular shake requires it! read more

This place is awesome! I make any excuse I can to eat here. The food is always fresh and I have loved every smoothie I've had. I recommend the Orange Ginger Glow. The staff are very friendly and the place is clean. It's also pretty affordable considering you can get a big smoothie, a wrap/sandwich/salad, and a side for around $10. read more

We were looking for a relatively quick and yet healthy alternative and found this perfect spot! They offer a nice selection of healthy sandwiches, flat breads, quesadillas and wraps. We had the Thai chicken wrap and the turkey apple Dijon sandwich, which were both great! There's also a nice option to add a fresh smoothie for $3.99. We had the sunshine and beach bum . The staff was quick and pleasant and the restaurant was both bright and clean. Highly recommend it for a light and healthy meal! I just wish there was a store closer to our home. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Glen Burnie, Maryland

This is my first time trying this place and I have to say, i will be going back. I got the chicken bacon ranch flatbread sandwich and it was absolutely delicious. Their snickerdoodle cookies are perfect, they were a recommendation from the cashier and she was spot on. Their peanut paradise smoothie with soy and peas is the bomb.com. All in all, they made a returning customer out of me with my first experience! read more

I'm a big fan of smoothies and these cafes have been popping up all over town so hubby and I decided to give it a try while in the area visiting family. Most smoothies have banana which I am not a fan of so I was thrilled to see several options that didn't have banana as an ingredient and ultimately went with the Sunrise Sunset which has strawberries, pineapples, mangoes (did I mention I am on a mango kick right now) and orange juice. I was pleasantly surprised to see that the smoothies are fairly large and I absolutely loved the refreshing flavor of this one, you could actually taste each of the fruits, no one flavor took over. For dinner I got the Island Chicken Quesadilla with the roasted tomato salsa and it was delicious, I love the combination of sweet and savory and the pineapple salsa was the perfect compliment to the queso blanco and smoked cheese and just the right amount of cilantro. Hubby went with the Buffalo Chicken wrap and he really enjoyed it, very filling and flavorful. I tried a bite and it was very good but would be even better with a side of blue cheese or perhaps blue cheese crumbles. We used a Dealhere coupon on our visit but we will definitely be back and will take full advantage of their app which allows you to earn rewards. read more

Tropical Smoothie Cafe - Island Chicken Quesadilla - Juice Bars & Smoothies Near Me - Glen Burnie, Maryland

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