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Tropical Smoothie Cafe

3.7 (45 reviews)
Closed 7:00 am - 9:00 pm
Updated 2 months ago

Tropical Smoothie Cafe Photos

Business Info

TROPICAL SMOOTHIE CAFE ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for groups
Good for kids

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Recommended Reviews - Tropical Smoothie Cafe

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Reviews With Photos

this açai bowl is so good I definitely recommend! it is so sweet and tasty and they're oatmeal bowl is delicious too. Definitely recommend this place!

Rio M.

This location used to be good approximately 4.5 stars until it came under new management. I feel bad for the EVER-CHANGING employees. The female in charge, Sundae or Sunde, probably makes it a living hell for them.. and I am not surprised that the turn over rate is so terrible. I have come to this location many times. The gentleman who used to run this tropical smoothie is "no longer in charge," according to Sundae or Sunde* (female and current management). On other occasions of coming in, when the gentleman was in charge, he would be extremely helpful while she would remain on Facetime or on the phone while making customers food. She barely helped him out, and he would take the brunt of the work. I have also noticed that she normally is irritated by the fact of how customized the smoothies are, but it is not my fault that I have an allergy and a dislike to certain fruits. I have never said anything previously, which goes to show that she has had a lot of opportunity to become a better employee, but her actions have shown that she had failed to do so. If you look up my account, I have given a lot of my business to this company in general and for the past few years (images reflect highest possible tier and thank you email sent out to top customers from the CEO). Today, the manager in charge refused to type in my card information because she didn't feel like doing it. (Briel is the one signed into the register not who helped me [name on receipt]). So, I had to have my significant other come to the store to pay. The receipt shows the last four of the visa ending in four digits that reflect his card and not mine. (A more detailed photo of receipt and card information went to corporate for non public use). Anyways, I would like someone to explain to her what good customer service is and why you should not be turning away customers who are committed to the business. In addition, I found it to be very vital information that corporate is aware of this situation as it is probably not the first time this has happened, and you all are losing a great amount of business. I've just browsed over Yelp and noticed that customer service is the highest complaint. The issue obviously has not been dealt with. I reached out to corporate, hopefully something can be done to help future customers because fortunately... yes, fortunately, I am no longer a customer at this establishment.

Brooke W.

Went to tsc on a weekday afternoon was completely empty, ordered açaí berry blast without banana + energy boost , the drink was really good even minus the banana

Patrise S.

We almost didn't get our treats. It was a holiday and the open sign wasn't lit. As we're making other arrangements, the manager comes out and says that they're open. I could imagine my taste buds saying 'Whew'. Now I'm able to try a different smoothie, Peanut Butter Cup instead of Avocolada. I'm excited. Jaquan was quick, kind and accurate with our order! Woohoo!

Piece of paper
Anasia N.

I love Tropical Smoothie, but this has done it for me. Unfortunately, as I bit into my flatbread, I found something else. A piece of paper. One that was not removed from the chicken prior to heating. Please do better.

Chipotle chicken flatbread and sunrise sunset smoothie
Nichele K.

Brand new smoothie shop in Glen Burnie. I've tried almost all of the smoothies here . My two favs are Sunshine and Sunrise sunset smoothies. The employees are super friendly and fast. Happy hour is 7-9 am so that's the only time I'm here. They're half off so thats the time so it's very busy/crowded

Hours of operation and HH

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3
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4 days ago

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Photo of Rick R.
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9 months ago

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Meghan H.

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2 years ago

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Judy H.

Helpful 2
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9 months ago

Delicious smoothies and flatbread sandwiches, order ready promptly, nice people! Thanks!

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Meghan H.

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4 years ago

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2 years ago

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3 years ago

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T Smoothie

Helpful 1
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1 year ago

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1 year ago

Ben is the best. He provides excellent customer service and is always polite and understanding .

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T Smoothie

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2 years ago

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T Smoothie

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5 years ago

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T Smoothie

Helpful 1
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5 years ago

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2 years ago

Love TSC!! Food is delicious and definitely better for you than fast food. Prices are reasonable too.

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8 years ago

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Judy H.

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2 years ago

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T Smoothie

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5 years ago

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T Smoothie

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2 years ago

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T Smoothie

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8 years ago

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Judy H.

Helpful 1
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8 years ago

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Judy H.

Helpful 7
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3 years ago

Excellent customer service and great tasting smoothies! I've tried a few different flavors and love the Island Green smoothie!

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Photo of K D.
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7 years ago

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Judy H.

We are so glad to hear this! Thank you for the 5 stars.

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7 years ago

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Judy H.

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4 years ago

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7 years ago

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Judy H.

Helpful 3
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3 years ago

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T Smoothie

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3 years ago

Helpful 1
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7 years ago

Worst customer service experience. This store employes a trouble maker lacking customer service skills. She leaves a bad taste to customers.

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Judy H.

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7 years ago

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Judy H.

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8 years ago

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Judy H.

Helpful 1
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8 years ago

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Judy H.

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5 years ago

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8 years ago

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Judy H.

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7 years ago

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Judy H.

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8 years ago

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8 years ago

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Judy H.

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7 years ago

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Judy H.

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8 years ago

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Judy H.

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7 years ago

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T Smoothie

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8 years ago

This place is so great.. I couldn't ask for more delicious food.. I haven't tried anything yet that I wouldn't order again

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Photo of Judy H.

Judy H.

Helpful 1
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7 years ago

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Judy H.

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