If you want a professional work team don't hire this company. The only English speaker is the…read moreowner. The inconvenience of having to repair their initial botch job on my counters was a nightmare. And not to offer some sort of discount for my inconvenience was unacceptable, will not recommend!

Very knowledgeable with products. I left with samples and I will be placing an order. Reasonable…read moreprices and great customer service from an owner that knows what she is selling. I'm purchasing vinyl luxury laminate which I was given several options to choose from.

The short review: Carlos, Sam and Rudy did an amazing job at ripping out carpet that was over 30…read moreyears old, and installing the new laminate in the living room and on the stairs. They were professional and very attentive to detail. The price for this work was beyond reasonable and would highly recommend Ferguson Flooring for your needs. For the longer more detailed appreciative review: We did our homework, we went and got quotes from Empire, Lowes and Ferguson. Ferguson won out for so many reasons. They let us bring home samples so we could see how it might look with our house and furniture. While in their show room, they were helpful and attentive and listened to what we were looking for and guided us accordingly. AND, their prices were just great as compared to others. Once we locked down a date, the crew came in and quickly dispatched our old rug, prepped the floor and got right to work. The crew was friendly and focused and also very helpful with there knowledge and suggestions. Every suggestion was spot on for the end result. And their stair guy...he's a genius and an artist! TRULY!!! They didn't rush at all, and took their time to do the job correctly. They were funny and personable as well...no buttcracks showed at any time during their work...LOL. But seriously...you can tell these guys love their job. They were playing some tunes while working, singing along, chatting up with us...Just really great people! I really can't say enough good things about this company. When we decide to do our upstairs, there is no question on who we will be turning to, to do that work. Thanks again guys!

Shawn had reached out after my review and had made efforts to make things right, which I…read moreappreciated. I gave them another shot and my flooring, carpet, and baseboards turned out nicely. They tore out the tile that was under my kitchen laminate and pricing was fair for all that they did.

Plenty of flooring options with installation available. Can't wait to finish my Tecsun flooring.read more

This is in response to not being able to get a call back on an estimate. I called and explained…read morewhat I needed done. I spoke to female who said he name was Norma. She said that they could do the work and asked me to text some pictures to her to get a price quote. Two days later, I sent a text to them with no response. This is unprofessional and shows me that they don't need the business. If this is how the treat customers before they even get a quote, imagine how they act when the work is complete and the customer has a complaint.

We purchased and had installed carpets (Shaw) from this company twelve years ago. I've been…read moreregretting that decision now for twelve years. The guys who installed the carpet, were a father and his son. His son stayed around for 2 hours, then left. I had a discussion with the father about installation, and one time he looked at me and said: "I hate this carpet!" I don't know what sparked him to say that, but it was in a voice as if he was ten years old. He finished the installation and I tipped him $15 (although I shouldn't have). The next day or so, I looked at the carpet and noticed a gap, so I called New Horizon and let them know. The person who answered the phone seemed surprised and said he would take care of it. He sent the same person back, who was angry. I showed him the gap, and he hit the carpet several times and emphatically told me: "That's the way it's supposed to be!" Then, as he was leaving, he looked at me and said in his immature angry voice: "I HATE this carpet!" I was glad to see him leave, and never wanted to see this guy again. Because the man at New Horizon sent that same immature guy back who threatened me and did a lousy job, made me distrust the company. He should have sent a manager back. He should have sent someone who was responsible and cared about the customer to fix the job. But he did not. He was complacent.

We were very pleased with their expertise in removing our old carpet and installing new carpet…read more The carpet and pad ware very good quality. Overall a great experience. We've used this company many times over the last 20 years.

It's been a couple months since we got our floor installed in our new home and it's been holding up…read moregreat! I was very specific on the type of floor I wanted and Carlos went above and beyond to get me the exact tone I was looking for. He was very patient and understanding throughout the process and I really appreciated that. He also gave us the best price and trust me we got multiple quotes! Very genuine business owner and truly cares about his customers, if we ever need new floor again, we will definitely be back to upmodern flooring!

Our floors started lifting / bucking nearly 3 months after install…read more Husband and I didn't think it was too bad at first but since we walk without shoes in our home we noticed it more and more in other areas within our master and we are covered under warranty but Carlos and his installer Alex won't replace / repair our master bedroom flooring They see this job that is covered under warranty as a "FREE JOB" or as a "unpaid day of work" Which is NOT the case. 1. Not an attention to detail job was done 2. Floor is bucking 2 spots in master bedroom and 1 spot in hallway of 2nd floor 3. Alex the head installer blamed one of his other installers who did our master bedroom for "not evening the floor or advising Alex of the uneven flooring." 4. So solution or resolution No response 5. We will be taking Carlos to Small Claims $990 - cost of repair by a new party

Antonio came out and gave me a quote right away. He told me where and how to select the stone for…read moreour countertops and saved us a lot of money by using his discount.He measured everything and told me to buy a third slab so we would have less seams. He showed up with his family and they all wore masks and were neat and organized. When it was time for installation the same thing, everyone was neat, masked, organized, very polite and the counters are perfect. I cant say enough about the craftsmanship of his work and he came back a couple weeks later with two finished 18 inch slabs for cutting boards made out of the leftovers. Bottom line, highly recommended and very satisfied

Antonio was recommended to me by Arizona Granite and Tile, along with another fabricator, however…read morethe other fabricator dropped the ball because life gets busy. Antonio was on it, very responsive, very accommodating, honored his appointment and word. He, his son, & brother picked up two slabs on a Friday, Tuesday I got a message that they were already for the installation, L-shaped kitchen cabinets and an island, full bullnose, Wednesday it was done, they did such an amazing job, don't let those negative reviews deter you, this is an honest family run operation.

Joel did a great job on remodeling our bathroom. The price was right and the bathroom looks great…read more He started on time and finished on tim.

I hired RAMS TILE FLOORING for a shower remodel project in my condo that was needing attention and…read morehad not been touched in over 40 years. Joel (the owner, "El Jefe") and his crew were professional, on time, and communicated clearly throughout the process. Joel's employee, Jovany, who did majority of the work throughout the process was friendly and respectful, and finished the job as promised. I highly recommend them for any tile work you are looking to get done for whatever kind of tile project it is! Their quality of work succeeded my expectations. After I'm done saving up again, they will be back for my other shower in my condo. Thank you Joel! (tile was purchased at Floor & Decor) Walls: CASTILLE STOCKTON SAND PORCELAIN Size: 12 × 24 Floor: SAN GIORGIO CARRARA CATALINA 1 IN. PENNY POKELLAIN MOSAIC Trim: I will be using Black

I have used Perris carpet and supplies for several different things done to my home and every time…read morethey make sure it is up to excellent standards. They are reliable and affordable. Emilio the owner is very communicative and respectful. Will definitely use them again.

When we first chose to go with Perris Carpet, things seemed to be good. We set up a date to have…read moreour flooring installed over labor day weekend... Here we are October 8th and still haven't had our flooring installed! They had the nerve to call our landlords and lie to them saying the delay is caused because I changed the flooring color! That is total bogus!! Im just baffled as to why that was even said... Emilio, the owner, had also said it was no problen to move our furniture in the begininng, and now says they wont move it, and if it isn't moved when they do come to install, they won't install it... Should have went with another company for less! I would give zero stars if that was allowed! This company is bad business and lies to their customers!