I can't say enough great things about Carpet Emporium! A HUGE shoutout to Lisa, who made this…read moreentire experience absolutely wonderful! I originally planned to go with a another company that has a flooring department, but backed out at the last minute because I wasn't comfortable with their service or selection. After reading so many amazing Yelp reviews about Lisa, I decided to give Carpet Emporium a try, and I'm SO glad I did! Lisa was incredibly helpful, knowledgeable, and accommodating. I needed my flooring installed quickly, and she went above and beyond to help me find beautiful flooring that was locally available and arrange installation much sooner than I expected! She also encouraged me to include my dining room and replace my old baseboards, even though I was trying to save money. She was absolutely right! The entire downstairs flows beautifully, and I STILL saved money compared to the other company! And a huge shoutout to Jesse, my installer! His workmanship is AMAZING! The attention to detail and quality of his work exceeded my expectations. I absolutely LOVE my new floors! Beautiful selection, excellent customer service, outstanding installation, and affordable pricing. Thank you, Lisa and Jesse, for making this such a wonderful experience! I couldn't be happier and highly recommend Carpet Emporium!

My husband and I purchased a new home on October 8th, we were all set with another flooring company…read morewhen our kitchen contractor suggested we check in with Lisa at Carpet Emporium. When we walked in we met with Lisa and she was sooooo patient while I shopped through all of the different colors and types of flooring. She was really knowledgeable about her products and answered all of my questions. We scheduled an appointment to have the house measured the next day at 930am, by 4pm that same day she called me back with a quote. And sure enough going with Lisa at Carpet Emporium was a huge savings!! We signed the contract and Lisa got us on the schedule right away, our installer was Jesse and he was incredible. He worked quickly and efficiently and had our new floors looking amazing within a week. We are so happy with our new floors, I would highly recommend Lisa at carpet emporium. Not only did she help to save us a significant amount of money, she was also such a pleasure to work with.

Hemet Flooring did an absolutely beautiful job on our flooring installation! We had a great…read moreexperience working with Ryan and his crew from start to finish. Ryan went above and beyond to help us match our existing floors. When an issue came up with the flooring order, he took the time to work with the manufacturer and even drove all the way to Cypress to exchange the material, making sure we received the correct flooring. The installation was quick and the floor looks amazing! Ryan truly cared about making sure everything was done right, and we really appreciate all of his extra effort. We highly recommend Hemet Flooring!

We needed all the carpets removed in our 2,500 SF tri-level home in Idyllwild and replaced with…read morehigh quality planks. Ryan walked the home with us, brought some excellent "Made in the USA" samples and gave us a very fair price. A week or so later, Austin and his crew arrived, had the old carpets & padding out in 3 hours and started installing the new floor. There were a couple of areas that needed tending - screws added to the subfloor in this 45 year old home - and they eliminated the issue! The new flooring was finished exactly to the schedule they gave us - and it looks fantastic! Extraordinary attention to detail, an extremely polite crew that cleaned up after themselves every day and the finished floors are absolutely stunning! NICELY DONE, GUYS!!!

This review is Loooong overdue! George was so amazing,…read moregreat customer service!! He came to our home to provide an estimate on carpeting our upstairs and staircase and brought samples. He was very communicative throughout the whole process of ordering our carpet to the delivery morning. The two men that installed were on time (actually early!) very cordial, speedy and professional. Did an amazing, clean job! My staircase has never looked so beautiful! Definitely recommending to family/friends! Thank you, to George and the team!

George and the whole team at Carpet Time were outstanding! We needed the carpet replaced in one…read morearea of our house after we had some water damage. From start to finish, the whole process was quick, easy, and transparent, and the prices were fair - no extra or hidden costs. On the day the work was done, the carpet was installed quickly and neatly, and no mess was left behind. I would definitely use Carpet Time's services again and plan to recommend them to family and friends.

Excellent service at a great price for the work I needed done. I called the same day my water…read moredamage repairs were completed because I needed my carpet fixed, and the company I hired for the water damage restoration didn't repair carpets. I called Alex, and he happened to be working on another job nearby. Even so, he was able to stop by my home within 30 minutes. Once he arrived, it took him about 20 minutes to finish pulling and tucking the carpet back into place. I really appreciated his quick response, professionalism, and quality work. I would definitely recommend him to anyone needing carpet repairs.

Responsive, arrived on time and provided quality service. Transparency on pricing. Highly recommend.read more

Mike came out and re-stretched the carpet in several rooms which I am extremely satisfied with and…read moreit looks amazing now. The Quality of his work is pristine. He is organized, clean. He is honest reliable and all around wonderful person to work with. He is reasonably priced and very knowledgeable. I will only use Mike for all my carpet needs moving forward.

So responsive. So professional. Great work. Great communication. Great price. I highly recommend…read more He was so nice to work with.

Great service, fair pricing, and beautiful work!…read more I found this company through their Yelp reviews and messaged them through Yelp. They responded in less than 15 minutes and were able to schedule a free in-home estimate. Robert arrived right on time, helped us choose the right carpet and color, and gave us very helpful advice. The pricing was very reasonable and transparent, so we decided to move forward. The crew came just one week later, right on schedule, removed our old carpet, and installed the new carpet beautifully. The entire process was fast, professional, and hassle-free. We're very happy with our stairs and would definitely recommend them!

Came to my house and measured. He was going to give me a quote by that evening or the next day. I…read morewaited a week and still no quote. I messaged him and messaged him again. Still, no quote.

It has been 2 years since we purchased and installed flooring from this company. It still has not…read morebuckled during the summer and holding up well. We had a good experience.

NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

We are very happy with Southland Carpet and Flooring! After living in our home for 25 years, it was…read moretime to upgrade and replace our old flooring. The finished product is beyond our original imagination of what it would be! The crews that did the demo of our old flooring and installation of our new luxury vinyl plank and new carpet were exceptionally talented and we couldn't be happier. Rainee, Liz, and Bryce guided us through each step of the process and made the project as simple as possible. We highly recommend Southland Carpet and Flooring to anyone who is looking for good quality flooring, expert knowledge and craftsmanship, and everything at a fair price. Thank you all very much at Southland Carpet and Flooring for your service and making our home look beautiful! We truly appreciate you and the service you offer!

I am very upset with this company because I did not get the padding I was told and promised I would…read moreget! After the job was finished and paid for then they were honest about not using the soft memory foam pad we chose and wanted. They never mentioned they were using a different pad, not on the phone or when we went to the showroom and spoke to them in person. They assured us we would be getting the same memory foam as we had purchased before. I still do not believe that the pad, they chose to put in was a memory pad because it is as hard as a cement floor. It is like walking around in the most uncomfortable and painful shoes and you can never take them off. All I wanted was soft padding and they failed me! There is no way to rip it out and replace it at this point. We rented two storage containers and paid a moving company to take everything out of the house and put it all back. Who is going to pay for that?