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    New Horizon Carpets

    3.7 (35 reviews)
    Closed 8:30 am - 5:30 pm

    Services - New Horizon Carpets

    Carpet installation

    Floor installation

    New Horizon Carpets Photos

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    This is daily. All my rugs have been thrown out.

    Can't trust them. I am disappointed. Floor was so filthy when installed- ruined and stained all my white rugs. Hundreds of dollars worth ruined. And they won't do a thing to reconcile.

    Hennry loves the floor
    Wade M.

    I have used Rick for my carpet and flooring for the last 20 years. Every time I call they are very pleasant and knowledgeable on every flooring need I have. The tilework was perfect and the latest wood flooring they did was absolutely amazing. This is the only place to go. Thanks again Richard and Rick (Pops)

    They did not remove base board before making cuts leaving large gaps.
    Penny H.

    I had two guys come out to put flooring in and it looked great and then when they left I looked closer and It seems to be a horrible job. Their cut have wide gaps and to the wall in many areas. There are supposed to return to finish job tomorrow but even if they add the quarter rounds to edges no way will it fix the gaps. I wanted a professional job and they are charging a lot so I should get a professional job. I plan on calling first thing in the morning to see if they can get this done right! Also they said they are going to floor over loose tiles which seems entirely wrong.

    Stephen R.

    Great place for any flooring. I have used them for carpet and most recently a new waterproof laminate floor in my home remodel. They did my kitchen , living room and dining room. The quality of the products were excellent and installation was fantastic. I have a house made in 1955 and they were able to install the floor without any problems and I must say it looks great. I have had many positive comments on the remodel and especially the flooring. Thank you New Horizon

    There are moments as a business owner that you earn a customer for life and moments when you lose a customer for life (along with the 20 others that you've shared your experience with) Sad to say they lost me here, after 30 years of doing business together. We had severe cat urine damage from a tenant, we explained this when they came out, New Horizon's assured us it was not that severe and new carpet and pad would fix the issue. We REPEATEDLY asked them to change tactless stripping and if needed call us to treat floor. They assured me if the tactless stripping was wet or damaged they would change it but highly unlikely. Sure enough, they only replaced about 12 inches of tactless stripping. Our odor issue was not resolved. Long story short we had to remove all carpet, pad, tactless and drywall. But the kicker is...New Horizons would not stand behind the work, they wanted to charge to remove and replace. Upset a customer for probably $50.00 worth of apartment grade carpet (they have a million rolls on site) and labor-my opinion?-bad decision. I am sad and disappointed and honestly shocked. Photo below shows how they added a piece of tactless since the current one was so soaked it could not be attached to grrrrr

    First one with huge crease on entire carpet.

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    8 years ago

    Business owner information

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    Richard G.

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    12 years ago

    Horizon tiled our whole house while we were on vacation. It is the most perfect installation I have ever seen.

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    Review Highlights - New Horizon Carpets

    Rick and Richard both went out of their way to make sure I was completely satisfied with my flooring experience.

    Mentioned in 8 reviews

    Read more highlights

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    We're very happy by our experience with Iconic Floors. They provided us with exceptional service,…read morequality workmanship, and a quality product at a fair and reasonable price. We needed new floors and carpeting. They came right out for the estimate and they spent time with us going over the different types of products that would meet our needs. We love what we chose. We're most impressed by the floors in particular. They're soft to walk on, super easy to take care of, clearly are going to be quite durable, and they're really, really pretty. Lexi, Zach, and Adam were all professional, kind, and considerate. Throughout the project with us they went the extra mile in every way, even staying open late for me once. I live almost an hour away, and they waited for me to come in even though I was running late. They made coffee for me, too! Usually when working with a well functioning company I feel like I'm an appreciated customer, but the people here made me feel like I was a truly valued customer. I recommend them highly.

    Ferguson Flooring - stairs

    Ferguson Flooring

    (32 reviews)

    The short review: Carlos, Sam and Rudy did an amazing job at ripping out carpet that was over 30…read moreyears old, and installing the new laminate in the living room and on the stairs. They were professional and very attentive to detail. The price for this work was beyond reasonable and would highly recommend Ferguson Flooring for your needs. For the longer more detailed appreciative review: We did our homework, we went and got quotes from Empire, Lowes and Ferguson. Ferguson won out for so many reasons. They let us bring home samples so we could see how it might look with our house and furniture. While in their show room, they were helpful and attentive and listened to what we were looking for and guided us accordingly. AND, their prices were just great as compared to others. Once we locked down a date, the crew came in and quickly dispatched our old rug, prepped the floor and got right to work. The crew was friendly and focused and also very helpful with there knowledge and suggestions. Every suggestion was spot on for the end result. And their stair guy...he's a genius and an artist! TRULY!!! They didn't rush at all, and took their time to do the job correctly. They were funny and personable as well...no buttcracks showed at any time during their work...LOL. But seriously...you can tell these guys love their job. They were playing some tunes while working, singing along, chatting up with us...Just really great people! I really can't say enough good things about this company. When we decide to do our upstairs, there is no question on who we will be turning to, to do that work. Thanks again guys!

    We are extremely happy with Ferguson Flooring replacing all our carpet and tile with beautiful…read morelaminate flooring. They were very professional and in four days they were in and out and our home looked wonderful. We couldn't be happier with our experience and highly recommend Ferguson Flooring, Inc. Give them a try, you won't be disappointed.

    New Horizon Carpets - carpeting - Updated May 2026

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