Hemet Flooring did an absolutely beautiful job on our flooring installation! We had a great…read moreexperience working with Ryan and his crew from start to finish. Ryan went above and beyond to help us match our existing floors. When an issue came up with the flooring order, he took the time to work with the manufacturer and even drove all the way to Cypress to exchange the material, making sure we received the correct flooring. The installation was quick and the floor looks amazing! Ryan truly cared about making sure everything was done right, and we really appreciate all of his extra effort. We highly recommend Hemet Flooring!

They were very professional and gave us quote on the spot, easy to reach them, Ryan was very…read morehelpful!!

NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

Scott was amazing! My husband and I needed to replace the floors in one of the rooms of our rental…read morebefore we could leave and I just happened to see Scott's truck parked down the street. I spoke to him that day and he literally made time to come by the house that evening to check it out and had the room completely finished in a matter of hours. The floors came out beautifully, they look way better than whoever originally did them. Scott was professional, prompt, and super easy to communicate with. We will absolutely be calling him for all our future flooring needs.

Scotty did an excellent job installing a new floor in my salon! Check out the before and after…read morephotos. He does a great job communicating with the client and did a quality job, I would highly recommend

I contracted the flooring company to lay wood looking plank tile in about half of my home in April…read more2019. The interaction started with an honest quote and ended with a beautiful finished product in 6 days. Everywhere in between was met with professionalism, clear communication on next steps in the project and a clean working environment. I would recommend to anyone needing tile installed, Robert did a phenomenal job ! Thank you!

We have been to probably 4 or 5 flooring places and this place was by far the best - customer…read moreservice, pricing, and availability. We redid our entire house, we were able to get the right amount of flooring within 3 days, it was great. Absolute professionals!

Chris and his employees are great! 8 yrs ago he did all our flooring and has come back for…read moretouchup's and fixes. Thank you very much! We are grateful to have honest, hardworking companies like your's that last due to work ethic's and integrity!!

Wheelchair user here. Just got finished with my laminate floor installation with Chris! We found…read morethe flooring that matches the kitchen; so now everything is matched and flushed. Posted before and after pics. Really appreciated Chris and his crew! Installed wooden laminate flooring for two bedrooms and master bedroom. Work only took two days! Cost for materials was very fair and for labor and quality was super fair! Would recommend!

Bobby and Logan did an amazing job on our garage floors. Overall: responsive, quick, professional,…read moreand great at the craft!

Drew and his team were great. They showed up on time every day of the job and were always…read moreprofessional. The quality of their work is also excellent the garage floors look amazing! If I remember correctly I think they were a couple of hundred dollars cheaper than the others I had contacted, but I would have probably used them even if they were a bit more because of all the great reviews on Yelp.

OP flooring came out and gave me an estimate the same day. I was in a bind due to a slab leak. They…read morewere extremely helpful and gave me a very fair price. They were finished within the week. The owners are very honest and kind people. The floors turned out beautiful.

OP Flooring was amazing to work with - super responsive, genuinely kind people who clearly care…read moreabout their customers. The quality of their work is top-notch, and I'm sitting in my home now loving the final result. Highly recommend!

I just had a 10 ft by 4 ft foyer done with epoxy by Advanced Integrity, and I couldn't be happier…read morewith the results. From the initial quote to the final touches, the whole process was straightforward and professional. Bob and his son Trevor handled the job, and they did an excellent job bringing the space to life. What really stood out to me--and the main reason I'm giving 5 stars--was their promptness and communication. They always texted ahead with their arrival time and showed up exactly when they said they would, which is something you don't always see these days. You can really tell they take pride in their work and operate with integrity. Highly recommend them if you're looking for quality epoxy work. Advanced Epoxology keep up the great work!

Bobby did such a great work in our garage that we asked him to come back to refinish the floors at…read moreour business. Him and his two sons did an amazing job again. Thank you..I highly recommend and we appreciate this small family business.