Very delicious food you'll enjoy,and affordable service is great. Friendly and nice. Warm and cozy ambience

They made my anniversary! I called before my husband did. Asked them if they would write "Happy Anniversary 37" on the inside of box. They did!!! Thank you so much!! read more

This place used to be so good, total disappointment! Never order from them again! And it cost me $70+

Decided to give this place a try and I have nothing bad to say. Prices are very reasonable and you get decent portions of your meals for the price. I tried the chicken Parm sub and thought it was pretty good. Have been told the pizza and wings are the best, so will have to try those in the future and update my review then. read more

Jack'ss BBQ & Pizza - Chicken Parm sub - Pizza Near Me - Rochester, New York

I love this place. Their pizza is absolutely amazing. I usually get the white pizza here and the prices are much cheaper than that place that starts with an M. Lol. The wings here are breaded and are very very juicy yet provide a crisp exterior! As I'm writing this review, I will be trying out the fish fry. It has been on my list to try out for a long time but I'm sure I will not have any complaints. The place itself is pretty divey. It's pretty much a hole in the wall but the food makes up for the "old" building. If you're in the area or just want to try out some good pizza, wings, plates, and BBQ... Give this place a try! read more

Jack'ss BBQ & Pizza - Fish fry! - Pizza Near Me - Rochester, New York

Not the cleanest place. A lot of the food is frozen. The service is always very helpful but I got food poisoning from here 3 years ago and haven't been back. read more

I revisited jack'ss after a long hiatus and am pleased to say I was pleasantly surprised and found an increase in the quality. We went with the weekly special of a large one topping pizza and a dozen wings for $19.99, a very decent deal considering today's pizza and wing prices. The breaded chicken wings were great. Very good sized, perfectly cooked and covered in delicious sauce. The pizza had a sweet sauce, but it was lacking in quantity. the crust had minimal flop and was decent but became dry tasting over time because of lack of sauce. Overall good experience and I will Be adding jack'ss into my takeout rotation. read more

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Have been a loyal customer of this place since 2015. Great chicken wings a and bbq ribs. Always have to order at least 24 chicken wings, because wings are too delicious. read more

Jack'ss BBQ & Pizza - fried chicken - Pizza Near Me - Rochester, New York

I was driving for doordash tonight & got some orders for here & couldn't be happier that i came across Jack'ss. i ended up coming back to place my own order & the food is delicious but the customer service is even better. very friendly, generous people with a super clean restaurant & great deals. i will definitely be returning & telling my friends & family! so nice to see theres still good people in this world who care! love this place read more

When it comes to chicken wings in the 585, I have my go to places and tend to stick with what I know. However, I came across a great deal on Local Flavor where I could pay $7.50 for a $20 gift certificate for this place, so I jumped at it and bought five of them with little to low expectations since it was already a great deal. I did my homework and noticed they do breaded wings, a rare treat to find here locally. Country Sweet Chicken Wings are one of my all-time favorite wings and like anyone knows, it's all in the breading. However, the wife prefers her wings buffalo style without the breading which they do too. In the end, we ordered 24 wings, 12 breaded, 12 normal, sauce on the side to ensure they arrive home crispy. No one likes a soggy wing. There's only one place here in the ROC to my knowledge that uses CARDBOARD boxes to help ensure wings remain crisp until their final destination (and that place is Giuseppe's --- Best Buffalo Wings in the 585). In the end, the cost was just a mere $9 and if one can secure wings for under 40 cents a piece, you know you're doing something good. Even if these wings were to be mediocre, I would be impressed since the average pizzeria charges roughly a $1 a wing. Arrive at this small spot, and upon walking in, I started to get frightened. Everything was starting to make sense. The place is a little ran down and looks like it's undergoing some major renovations as they had a little ice cream station that was completely closed as while as a coffee bar that was not open. I always stand by the "Never Judge a Book by its Cover" mentality so I walked up to the counter and asked for my order. Order was ready, gave the cashier my certificate and $1 and change for the difference in cost and I was on my way, a short 5 minute drive to see what these wings are all about. Lo and behold, the breaded wings were some of the largest wings I have ever seen. Arrived home crispy, hot, and extremely tasty, some of the best breaded wings I have ever had. Today, I drizzled on Mild Sassy Sauce (Sal's Birdland sauce) and they were absolutely divine. No celery or carrots but did include your standard 2 oz ramekin bleu cheese per order. The wife thought their mild sauce was decent, nothing more, nothing less, but approved of them. In the end, we were both pleasantly surprised with the quality of the wings. I'm not too sure I'd try anything else other than the wings since the price is right on them and due to such a diverse menu ranging from gyros to salads to pizza to fried chicken dinners, I'd be a little resistant to deviate from the wings. I wish this place the best of luck and I hope this place can hold it's own on Buffalo Rd with such stiff competition around in the Gates area. If you're on the fringe about trying this spot out, check out LocalFlavor.com and purchase a certificate, it's what got me out and as a direct result, I'm a huge fan. Chicken Wings are the real deal for sure. If Country Sweet are a solid 9.5......these are a solid 8.5! I fully understand that's a bold rating, but it's the honest truth. You won't be disappointed in these wings! #truth read more

Ordered online for pick up. Estimated time was 1 hour. We went after a hour to pick up our food. To our surprise when we arrived the place smelled like a bathroom and our food had not even been started. Why? Because they ignored our order when it came in. Seriously?? They told us they would make it right now and deliver it to our home. We would still have to pay for the food of course. We should have just walked away and canceled the order. Another hour later. We have finally got our food. I will repeat we should have cancelled and went somewhere else. The breaded wings were not crispy at all. The sweet and sour sauce was lacking in the sweet and sour department. The pizza we had order the crust was just soggy and lacking in sauce and cheese. With us having to wait so long you would have thought they would take there time and make it right. Third time I will say this should have went to the gas station and got Mexican. Repeat business they will not get from us. read more

Not a huge fan of the pizza, the dough didn't taste good and the white pizza is a garlic sauce instead of ricotta. Cheap prices overall but not sure if I'd go back. Lady that rung me up was very welcoming and made the experience better. read more

The worst place ever ! Good luck with delivery. Waited over two hours on multiple occasions for a simple medium pizza. When you call several time for an order update, it's always " five minutes ", or "it'll be right there, he's out there now" . They're great at crediting your account for their lack of service but that's about all they're good for. Such a joke Lies upon lies when calling for a status update . They haven't got better in at least two years read more

The place was not well lit if you didn't know it was open you would think they were closed. I ordered the jacks pizza. It was not bad. But I don't like pizza with canned toppings. Fresh vegetables and better pepperoni. Thank you read more

Good food and whatnot but don't EVER get it delivered it will take over an hour. Its a million times faster to pick it up....

We ordered two pizzas and wings from Jack's yesterday. One fajita pizza, one pepperoni, BBQ wings and Mild wings. The fajita pizza was fantastic! The toppings were cooked under a layer of cheese which kept it from falling off as you eat. The jalapenos were so fresh and spicy! It was wonderful! I loved that the crust of the pizza was puffy yet firm. Delish!! The pepperoni pizza was also delicious! It was normal pepperoni, not the cup and curl pepperoni. It wasn't overly sauced and the amount of cheese was perfect! Probably some of the best Rochester pizza we have had. The wings are breaded and large! Well worth the money! They're sauced generously too! We enjoyed them tremendously!! We will DEFINITELY go back!! read more

My new favorite go-to for really good and flavorful pizza. Skip the app and just order directly!

Wow!! The pizza was amazing. Was open very late so tried it out because not many other places was open at the time we went. We didn't even expect to find such a gem! If I lived in Rochester this would be my go to place for pizza! Loved it!!!! read more

Probably not thinking grilled chicken salad when you walk in, but I did and it was surprisingly good! Friendly staff, reasonable pricing and a chill atmosphere! I'd go again! OH...BTW the olives have pits in them. read more

Jack'ss BBQ & Pizza - Pizza Near Me - Rochester, New York

Food is amazing and staff is friendly. Atmosphere isn't there but right now it's take out only and I would only go for take out.

So far they have the best wings I've tasted yet. I was a little upset on how long my order took being that I placed it online before I went to pick it up and when I arrived my food wasn't ready nor dropped so i had to wait 45 minutes for my food. But other than that I had no other complaints and would highly recommend it to anyone who has never tried this place. read more

Jack'ss BBQ & Pizza - Garlic Parmesan Wings with Mac Salad and Baked Beans - Pizza Near Me - Rochester, New York

We've ordered food from Jack'ss before and we really loved their wings. I'm generally pretty easy going but we've had two really bad experiences the last two times we've ordered online through Grubhub. You can brush one bad experience off, we saw how busy were that night but they happened to acknowledge our order and gave an estimated time to complete. We show up at the time they estimated it would be finished. It wasn't ready but they told us it would be out. We sat there for at least 45 minutes before we stood back up to see how things were going. The woman at the counter acknowledged the mistake and started the order at that point. To their credit they tried to refund us, but we don't mind human error, especially if you own up to it. People are quick to throw a fit over simple human error, I try not to be one of those types of customers. Tonight, we placed another order, this time for delivery. They received our order, and it was acknowledged through Grubhub. Another 20 minutes later they updated the order online to let us know that the order was finished and should arrive in 30 minutes. An hour from the estimated time of arrival we decided to call to see what was going on. This time they didn't own up to it. They told us that "they just started it." That's restaurant code for "we forgot your order and haven't started it yet." Fine. Order is on the way. Another 30 minutes later the order arrives. Wrong. Not only was our order ignored but it was wrong. We called up and asked for the manager. We were told we would be refunded, which they did do for us. They may have lost our business but they're honest business people. I still love their wings which makes me sad. read more

I love little "mom/pop" shops/restaurants. It's so nice to go to restaurants that are chains. If you are in the mood for garbage plates with THE BEST MAC SALAD, this is definitely the place to go. The drive is worth it (since it's near buffalo rd) everytime we come here it's usually the owners greeting us which makes me feel welcome. We always come here late since they are open late and nothing is as good. The menu has a great selection and the prices are affordable. If you're drunk, or sober - these garbage plates are a must! read more

Wings are breaded a+++ if you like breaded wings that are a tid bit over priced. Pizza is B- good toppings and cheese sauce is lack luster. Dough is crap like most pizza places around here it has inconsistent texture due to a water/ heat /time baked mismanagement and a general lacking in complex flavor. Non tahous plate is A++ Mac salad is fantastic and fries, toppings are very good including meat sauce. The burgers are large and in charge though they lack the flavor that a traditional plate has often times bathed in meat sauce or simply juicier, saltier. All together a must have plate. read more

Delivery was fast , burgers and hot sauce were awesome , however, it seemed that they sat on the fries for too long, and were all soggy. But the pizza was fantastic. read more

Jack'ss BBQ & Pizza - a pizza in a box - Pizza Near Me - Rochester, New York

I always order out and Jack's is one of the few places that delivers to my current address. Delivery times are hit and miss but that's not that big of a deal. From what I've ordered: The pulled pork BBQ dinner is a great value for what you get and very good. The plates are very good. The mac salad is out of this world. One of the best I've ever had and I don't make an order without it. The pizza just really isn't great. Not terrible but I'd order anything else first. I heard rave reviews on the wings so I ordered them one time. They tasted a little..off. I'll have to order them again maybe. Overall I'll continue ordering delivery from Jack's without hesitation. Just be prepared for a possible long wait. read more

Today is my birthday and I wanted their gyro dinner. I haven't had it in a while so we ordered two dinners and a large order of Pizza Logs. Make sure if you order from them you tell them ahead of time you're going to use your credit card. I waited until the end and it was a fiasco and I ended up paying cash. Next negative was that it took over an hour and a half to get our food. They gave us a giant vat of coleslaw that was watery and the fries soggy. The chicken was okay but we always get one super tiny piece that makes us laugh. Now on to my gyro. I didn't take a picture of it because I really couldn't it was just loaded with tzatziki sauce. There was very little meat and what was there was the consistency of a potato chip and the thickness of one too. I tried to eat it thinking maybe it would get better as I went but it didn't. I was so disappointed I ended up throwing the whole dinner out because I was afraid it was old and I was going to get sick so I didn't want to eat anything. I called and complained and they asked if they could make me another one. I said I would pass I didn't want to wait another 90 minutes and then they said they would give me my money back. I don't know how they plan to do that when I paid cash. I doubt I'm going to see the delivery person again. Unfortunately we won't be ordering from hear again. read more

Jack'ss BBQ & Pizza - Watery slaw. Soggy fries. - Pizza Near Me - Rochester, New York

Service was pleasant; the lady running the counter was very kind, and we joked about the collection of reading glasses behind her. The delivery man walked by at one point while I was waiting for my pizza and exchanged greetings which I appreciated. But to be honest about the pizzas I ordered, they were a bit average in that the crust was very plain and the sauce was mild. Nothing wrong with it, just a mild/vanilla character to it. Crust was nice and thick though; and the size of the mediums were great. In the end, I'd order from them in a pinch; but I have other favorites in the area otherwise. read more

Was in a mood for ribs for lunch, so I gave Jack'ss a first try. The rib dinner consisted of 5 ribs and 2 sides. It really turns out to be enough for 2 light lunches. I thought the ribs were very satisfying (as opposed to delicious) having a lot of meat, just a little sauce, and a nice BBQ char. The cole slaw was good, but not anything to rave about, but the baked beans tasted like they were just out of a can. The service was indifferent, not really welcoming, and the thank you was an effort. Ordered through Grub Hub and the order was correct. Might go back only because the ribs were decent and they are close by. Would like to see how they do fried chicken. read more

We had an order delivered and the food was great and warm. Only issue was that it was 30min late. I even called and asked what was happening. They said they are really busy and fell behind. I got that same answer the last time I ordered. If they know they are going to be busy then they should have more help. read more

It was a Friday in May and I was craving a fish fry with fries and coleslaw. So I placed the order online at 5:56PM, thats the time I received the conformation from GrubHub that the order was received at Jack'ss. Estimated time of arrival was 60-80 minutes that would put me at we will round up little and say 7:30PM. At 7:31 I was told order was out the door and would be in my hands at 7:41PM, Guess what happened next? 7:41 came 7:50 came and 8:00 Came and still no food. Now im getting upset because as you can imagine Im beyond hungry because lets face it thats why I ordered to begin with. 8:12PM came and finally my Ring doorbell camera went off after the drive push the magical big button. I was excited at this point. Now we are on to the quality of food, and let me tell you it was NOT worth the wait. The fish was so SOGGY and COLD, its like they went out the backdoor to a pond yanked at the damn fish out of the water and sprinkled bread crumbs on it, it was not beer battered like the menu stated, The fries where the same COLD and SOGGY not to mention all the liquid from the coleslaw leaked onto the fries almost in a way that had me convinced the driver was running in the Indianapolis 500. I was SO PISSED & HUNGRY that I ate it anyway. Im not one to call the store and complain cause I waited long enough I wasn't going to wait again. This is your business and your serving food of this grade. Also the fish and fries where plopped in the styrofoam container with NO aluminum foil or parchment paper so Holes melted in the bottom of the container so I had to clean up the Huge mess on my kitchen floor before I could sit down and eat the COLD and SOGGY fish that was caught that day. If you cant tell Im still upset, I spent over $28 on that and a 5 piece shrimp dinner that when I opened that the entire thing of tarter sauce was melted and leaked all over that container. Im hoping Jackss called me or emails me to make this right. I eat there alot but Im not sure if after this I will go back. read more

The food always tastes amazing. They definitely have the best fish fry in town. Go-to pizzeria.

1/5/19 I I have lived in Swillburg area since 1990 and was a customer of the old Little Venice next door to the laudromet and the service was always excellent and food good and always coupons for medium pizza with a topping that was good. I happen to walk in for a slice at the new Resteraunt Little Venice and they charged me off the cuff for a thin sliced piece of pizza that was small $7.00. I thought it wasn't right Since Little Venice has gone so called upscale I an no longer a customer and I now get my pizza and other items and Bay and Goodman on Winton road and they are the best pizza and the nicest owner's and don't charge $7.00 for a measley piece of pizza. I no longer like their attitude at the new Little Venize and customer service sucked. The real Italian people at Bay and Gooman now located on Winton road is by far the best pizza and everything along with the owner's having a warmth to the customer's. read more

Good food,fair prices. We go between chicken parm and 5 piece ribs. The ribs are delicious-falling off the bone.We have also tried chicken salad. We will try pizza next. I have recommeded them to my friends, read more

We ordered from Jack'ss when our usual favorite pizza place in town was closed for the day. We were unimpressed. It might suit some people, but this just wasn't the place for us. The cheese on the pizza only extended about halfway from the center to the edge, leaving about half the circumference all plain crust. And there was so much crust. If you prefer thin to medium crust, you will not enjoy Jack'ss thick-crust pizza. Additionally, while the wings were very large, they were coated in a very thick breading and not at all crispy. These are nothing like a traditional Buffalo wing. All in all, very disappointing. read more

Aww man the pizza is amazing deep dish cooked to perfection A1 the wings where do I begin I got mild wings but the sauce was a mild sweet bbq tasting I don't know if I'm explaining the taste right but it was different and amazing next time I'm in Rochester I'm going to store I drive trucks across US these wings by far is the best read more

when i called a guy answered with a crankey hello . i had to ask if this was the right number .he never even asked my name for the order . when we picked up the order we had to wait for the girl at the window to finish a ten minute phone call . no i'll be right with you , nothing . almost as if neither cared if they had a job . she also forgot some of our order . i've had better pizza from chucky cheese . the wings tasted like frozen banquet chicken . the good news is we didn't die . the bad news is we wont be going back . read more

They have great food & prices, & good service. I recommend putting their Mozzarella Sticks on their BBQ Pulled Pork sandwich and their Marinated Chicken Dinner is GrEaT! Their Greek Fries are good but they need something. Greek dressing on the side maybe. read more

If you're willing to wait for food delivered far beyond the time quoted to you (generally the quoted time is already around a ghastly 75-90 min), then this is the place for you. Our delivery hadn't come 10 minutes past the max quoted time, so I called, they claimed to have JUST STARTED MAKING IT. This wasn't the first time they were drastically outside of our quoted time... read more

Me friend and I always order calzones from Jackss. They are sooo good and you can get a free 2L soda if you order $20 or more. I've tried a ew of their calzones but my favorites are the teriyaki and steak fajita. Plus they are open pretty late. read more