Wonderful professional friendly shop. I arrived without an appointment but a small urgent need to…read morereplace a tail light to be safe in traffic. The team kindly took care of my car correctly in a matter of minutes. What a great asset to our neighborhood! I'll be back for my truck's oil change next week. Thank you so much!

I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird!…read more I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team!

Best damn auto shop in the entire Valley! Full stop! We have been taking our cars there for 25+…read moreyears. We will never ever go anywhere else! Not just super friendly and now ridiculously busy, they are up front honest, give low pressure recommendations and are unbelievably fair priced! They even offer complementary Lyft rides as well as reports from Car Fax! I very highly recommend Shadow Mountain Auto Service!!

The people that work there are wonderful they kept me informed on everything that was going on. And…read morethe price of everything I would recommend them to anyone. They were very honest and up front.

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

This place has gone downhill. Last time I went in for an oil change, the guy said I needed a new…read morestarter and quoted me $1000.00... I didn't trust that so I took it to my mechanic and he said nothing is wrong with my truck. I will never go back here for an oil change.

The name of the business says it all. They've been nothing but honest in our interactions and…read morealways take care of my vehicle. Definitely recommend for all things auto.

Upfront admission: This is the first time I've taken my beloved 2018 Ford F-150 with 60K miles to…read moreHonest-1 Auto Care. I needed an oil change and my AC stopped blowing cold. I called them on a Friday at about 4PM. I asked JOEL if it was better to bring it in tonight or before they opened on a Saturday at 8AM. They said just show up tomorrow and we'll get to it as we can. I was there at 7:50 AM for a drop off. They did not contact me until 3PM on Saturday to say that they haven't fixed the AC yet but they have changed the full synthetic oil ($107 - $15 website coupon) and tested several other fluid with "corrosivity strips." Both the brake fluid ($125) and radiator coolant fluid ($170) tested "bad." I gave approval to move forward. Hey, I'm not a mechanic nor have access to these "magic testing strips." I received a call at 4:30 PM on the same day (Saturday) that the AC had been charged but the compressor is not coming on. It's too late to diagnose so we'll have to keep until Monday. Monday comes and I receive a call at 4PM when they said the AC compressor is dead. $1,284 to replace it. In for a penny, in for a pound. They claim the part is in town and can be received early enough on Tuesday to have it back to me. Tuesday comes and instead of a call saying your truck is done (in time for my Social Distortion concert which I made them aware of) they now say the entire system is "flooded with contaminants" and we'll need to replace the condenser and extension value. Now they have me over a barrel. No additional discounts are mentioned nor offered. I received word the truck was done at 5:45PM and to come pick it up in the next 15 minutes or wait until tomorrow. I took my truck in for AC service and oil change. I leave paying $3,394.16. Was it required? Again, only people with car maintenance knowledge can judge. Will I ever recommend them? Absolutely not. I'm pretty sure that I covered most of their costs to repair my truck over the 4 days they had it. They did not even thank me for my business. Photos of invoice are included here so you can verify my review.

Eddie and James provided great customer service in helping me get an oil change. They went above…read moreand beyond to ensure they had the correct filter. They performed the service in record time. Great technicians

I'd driven past this Jiffy Lube for years and always had a bad feeling about it, but went in today…read morebecause the shop I would have gone to was closed on Sunday. The experience confirmed my instincts. I waited almost ten minutes before anyone even acknowledged i had pulled up. The technician mumbled, couldn't explain the services, and struggled with the tablet to scan my VIN. He also seemed unsteady on his feet and not fully present. The entire experience took over an hour, they didn't rotate my tires as I requested, and the staff were visibly unprofessional, with one technician even coming in to the lobby to complain about the first technician. When I got my car back, there were oily fingerprints all over my car - on my leather seats, dashboard, and exterior. Asking the technician to help clean it up didn't work, so I ultimately had to do it myself. Worse, my car was smoking when I arrived at my destination, apparently from oil spilled on the engine resulting in burn off (photo attached). The 2nd technician recognized how unprofessional this experience was and gave me a discount, which I appreciated, but it doesn't make up for what occurred. I don't trust that the work was done properly, and I won't be back. If you want quality, reliable service, go elsewhere

Took my daughters car here for an oil change. I made an appointment online. Noticed they had…read morecoupons for a Pennzoil full synthetic oil change which is what we needed for her Lexus. I met 3 men which were all very pleasant. After the coupon the oil change was $100. I'll definitely return for my oil change needs. I like that it's close to chic-fil-a, Walmart, taco spot, tanning salon and some other establishments so you aren't wasting time in the waiting area.

First, Juan was great! He was very polite and helpful throughout the entire process. Then, I met…read moreKen who claimed to be manager. I have no clue what they were thinking to place this man in charge. When i walked in to pick up my keys he asks which car. I answer ( a hyundai) but he keeps repeating back nissan altima which does not even sound similar. After more clarification he finds the folder of information for my car, which is where my keys should be. They weren't in there. They lost my keys?? They did eventually find them but I was shocked at how they ended up lost in the first place. Additionally, they had my car sitting in the parking lot with all 4 windows rolled completely down. Now I'll be honest when I say my car isn't the cleanest so i had a few extra personal belongings in there that were just left out for the public to access/take. When i went inside to ask why my car was left for me to find in that condition, I was cut off by Ken screaming at me. Yes, he screamed! I was taken aback because I work customer service and I know that is never an appropriate response . With crazy eyes, he yelled that I should be grateful for what he did and that I'm lucky he didn't charge me $1000. He then told me it was policy -- to leave all four windows down in the parking lot, which i find hard to believe. With him not letting me get a full sentence in, I walked out. Ken was aggressive, disrespectful and completely unprofessional. Managers should not be acting like maniacs, even if a customer has a complaint. This changed my perspective of the whole experience as I had spoken with Juan up until that point, who was professional and knowledgeable. Maybe he should be manager as Ken clearly cannot handle that role.

Big brand Tires has become my go to wheel and tire shop. The associates are always polite and ready…read moreto help. Most recently I had my Volkswagen in for some tire Repairs and working with Emilio was an absolute delight. The work was done well, and I got my car back in a timely manner. I Recommend this location at Shea and the 51 to my friends and family anytime the subject of Tires comes up in a conversation.

Friendly environment and staff. Went over the service and recommended services. Great experience…read moreand customer service here. I went to the one at 8545 N 7th St Phoenix, AZ, United States Thanks for honest quotes.

A pretty average visit. The car looked cleaner, but the overall finish wasn't quite what i expected.read more

This was my first visit to this business. The staff was helpful and immediately directed me to the…read morecorrect person to answer my request! I did not feel like a "bother"- but a valued customer! And I drive an old truck!! Xavier went above and beyond! And my ride looked almost new when I left! Great service!!

For my 2016 Audi with 80,000 miles on it, always serviced by dealership before…read more First, I had my battery replaced under warranty, with three months to go on old battery. No charge (but new one isn't under warranty, but that's okay). Then I had my annual oil changed. $80. Next a bunch of things listed on last dealership viisit that needed doing......and a much lower price. Very happy to have found them and a short distance from my home. I have been a AAA member since 1975!

Hard to get a hold of them after leaving a voice mail and having to keep calling back. Prices are…read moreon the high end and with the customer service I would say maybe. Used to think more of AAA but at least their automotive repair shops are not great. Mediocre at best.

Jeff, Mark and Rob saved the day! Highly qualified engineers with great customer service! Quick and…read morevery efficient, would highly recommend!

This team is the greatest! They're kind, real, and very skilled. I only take my car to this…read morelocation for oil changes and other needs because I know they'll take amazing care of my vehicle. They always encourage the use of the websites coupons too, not only are they working hard to support the business, but they're really prioritizing the customer's financial experience in the trying economic times. Really so grateful for their service and skills. Thanks yall!