The people who work here are friendly, very knowledgeable and they employ extremely good mechanics,…read more(rarity these days). If you're picky.. Pick this shop

I took my classic 4Runner into Shadow Mountain to replace a leaky cv boot amongst other work…read more Graham communicated the work needed clearly, and the repairs went well, and right in the range of what a repair job like that ought to cost. It's great to have an honest, straightforward repair shop in the area.

The staff at Grease Monkey provides an outstanding service and they cared for my vehicle with the…read moreutmost top quality detail

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

The name of the business says it all. They've been nothing but honest in our interactions and…read morealways take care of my vehicle. Definitely recommend for all things auto.

I recently started experiencing some challenges with my car (after having it longer than I thought…read moreI would). I was having difficulty finding a place open nearby that could replace a specialized light bulb for my car, and I happened to drive over to Honest-1 Auto Care. Not only were they able to squeeze in an appointment for me, but they also helped me feel reassured that everything would work out...and it did. I stopped by a few weeks later when I had a light appear on my dashboard where I thought something may be wrong, but it turned out to only be my fluids were low. The Honest-1 Auto Care team came out and looked at my car, refilled my fluids at no cost, and then told me to head over for a regular check up (which I did a week later at my dealership). They also fit this appointment in between their busy day of appointments. All of the staff from the mechanics to the customer service team are all friendly and happy to answer questions even for someone like me who doesn't know too much about cars. They follow-up as needed (by calling you when your car is ready), and they are honest (thus their name!) and will let you know what you really need and what you do not need. I know they saved me quite a lot of money, time, and stress! You should also check out their website (https://www.honest-1paradisevalley.com) for a lot of great information including some helpful money-saving coupons. I was able to use a $30 coupon off a repair of $250+. It's great to find a place where you can trust the staff and know what you need will get done. Plus, it's right by Dutch Bros.

Eddie and James provided great customer service in helping me get an oil change. They went above…read moreand beyond to ensure they had the correct filter. They performed the service in record time. Great technicians

I would not recommend this location. my car started leaking oil. I took it in to a different Jiffy…read moreLube location. My gasket was wrong on the plug. My plug had been over tightened. called the manager to inform him. They didn't care.

I owe the team at this Firestone location a HUGE thank you! On my way home from work I realized…read morethat my right rear tire had separated. I got to this location, after another location told me that they'd be closing soon and we're unable to help me, 7 minutes before they closed. They were able to fill my spare tire (which was flat when I needed it if course) and swap it with my separated tire. They were so helpful and friendly and I couldn't recommend this location more! Thank you guys again! I really appreciated your help!

First, Juan was great! He was very polite and helpful throughout the entire process. Then, I met…read moreKen who claimed to be manager. I have no clue what they were thinking to place this man in charge. When i walked in to pick up my keys he asks which car. I answer ( a hyundai) but he keeps repeating back nissan altima which does not even sound similar. After more clarification he finds the folder of information for my car, which is where my keys should be. They weren't in there. They lost my keys?? They did eventually find them but I was shocked at how they ended up lost in the first place. Additionally, they had my car sitting in the parking lot with all 4 windows rolled completely down. Now I'll be honest when I say my car isn't the cleanest so i had a few extra personal belongings in there that were just left out for the public to access/take. When i went inside to ask why my car was left for me to find in that condition, I was cut off by Ken screaming at me. Yes, he screamed! I was taken aback because I work customer service and I know that is never an appropriate response . With crazy eyes, he yelled that I should be grateful for what he did and that I'm lucky he didn't charge me $1000. He then told me it was policy -- to leave all four windows down in the parking lot, which i find hard to believe. With him not letting me get a full sentence in, I walked out. Ken was aggressive, disrespectful and completely unprofessional. Managers should not be acting like maniacs, even if a customer has a complaint. This changed my perspective of the whole experience as I had spoken with Juan up until that point, who was professional and knowledgeable. Maybe he should be manager as Ken clearly cannot handle that role.

Scheduled an appointment and walked in like 15 minutes later and they took my car back and had it…read morepatched up and fixed in about 30 minutes!! For free! the staff were very kind and helpful, definitely recommend this place!

Friendly environment and staff. Went over the service and recommended services. Great experience…read moreand customer service here. I went to the one at 8545 N 7th St Phoenix, AZ, United States Thanks for honest quotes.

Watch out here!…read more Something in the wash chopped off my tire valve stem. I entered the wash with all my tires at 35psi, as I saw on my dashboard. By the time I was out one of them was at zero. I almost couldn't believe it, but I'd noticed before it's a weird entrance-- a sharp left turn and your tires always hit the track hard. Thankfully Ken, the manager, was extremely helpful and put on my full-size spare for me right there in the parking lot. He's a great guy and tried to make it right. The next day I got a new valve stem at Discount Tire for free. This ended up just being a small inconvenience. But if a customer didn't have a spare, or the damage was more severe, or Ken wasn't working, it could be a big problem. Not worth the risk. 5 Stars for Ken. But 1 star for the faulty track system. 2 stars, I guess.

A pretty average visit. The car looked cleaner, but the overall finish wasn't quite what i expected.read more

I have a 2008 Dodge Ram and I recently had quite a bit of work done. The service manager was…read more fantastic at explaining each of the repairs by giving great descriptions of what would be done and why it was needed along with the expected charges in writing. I had other auto places also give me pricing previously but I didn't understand enough to be confident in getting the work done. AAA gave me the information in a very clear way and it was a real pleasure working with them. I felt valued as a customer and felt I got good value for the work done.

Justin, Erik, Chris, and the entire team were absolutely amazing! I refuse to take my car anywhere…read moreelse. They're trustworthy, honest, and genuinely friendly--everything you want in a mechanic. If you're looking for real, old-school American customer service done right, these are your guys! Highly recommend.