Jacob worked on my car and was so so helpful. this is definitely why I keep coming back. everyone is very kind and thoughtful!!! they definitly go the extra mile with service you can't get just anywhere read more

got my oil changed. blonde dude with a beard is awesome but can't remember his name. i recommend them for their service and speed. read more

Everything I needed handled, these guys took care of it with zero problems. Very clean shop, super cool front desk staff and the dudes working in the garages... just awesome. First time here and I will Most Definitely be coming back... with my business' fleet vehicles next! read more

Zayne and Jacob are absolutely amazing! So helpful and great customer service everything went smoothly and they are very informative and thorough absolute sweethearts. read more

Take 5 Oil Change - Window cleaning. - Oil Change Stations Near Me - Phoenix, Arizona

This will be the third time coming here, adding a review due to lack of em. Even while busy they make sure to tend to your vehicle properly, friendly as can be as always thank you Aiden for the assistance today. read more

The manager, can't remember his name, told me my oil is in great condition, I didn't need an oil change for at least 1000 miles. Then he checked their records, they indicated the I was actually 1500 miles. So we didn't do it. Saved me $130. Great service great employees. This isn't the first time this happened, I recommend this location read more

A bunch of con artists! I was quoted on price over the phone but when I got there that was a LIE! It's a bait and switch! They have a list of different blends and they try and scare you into the highest price service. I was given a discount coupon so that saved me some money but I could've gone elsewhere for a much lower price and gotten more services and NO extra charge. This was a very COSTLY mistake so I guess I learned my lesson: you get what you pay for. I guarantee I will NEVER go back here! Paul Z read more

What a nice experience. These guys were super kind, thorough, and knowledgeable. It felt like old school caring service.

1-5-26 took my wife's car in for a routine oil change three days later oil was leaking all over the carport all under the car took it back to this place they realize it was their mistake so they SAID They would take care of it, they said they were responsible, they told me get it to my mechanic we ended up sending pictures letters and they ask for more pictures more letters for almost 6 weeks later fleet response 2-17-26 denies all responsibility, after telling us they would take full responsibility, I would NOT recommend them at all.. read more

I can't thank them enough for helping me out this morning. I had a minor car problem and the only place I could think of going was a location such as this. Connor and his partner were quick to jump in and help me out. They solved my problem, with a smile. Thank you so much for extending great service to this girl in need. read more

I was reluctant to leave a one star review because my experience with the Take 5 on Indian School and 28th St was adequate. However, in this instance, I drove in around 10:20 in the morning, and there was one car in one of the bays - to no greeting, no estimated wait time, no human contact whatsoever. I waited six minutes and simply left ... there is a Jiffy Lube DIRECTLY across the street. The story doesn't end there ... absolutely ZERO response from the Customer Service email address as well. Market share does not appear to be a priority. Never mind. Jiffy Lube wasn't amazing, but they did an acceptable job. read more

came to take five again on cactus in Cave Creek corner and as always for me and my experience here the service was excellent. They're very personable. They take good care of my car. They're very courteous and I always feel safe when I'm driving off. Thanks again guys! Excellent manager and crew. read more

Came in on a Sunday in dire straights as my vehicle likes to suddenly stall when I need an oil change. So I puttered over here in hopes of not stalling and made it, barely. Then my hood wouldn't pop. We tried all the things and it wouldn't budge. Cornelius and Robbie were more than kind and went above and beyond with trying to get my hood popped as I explained to them I'd likely not make it back home without the oil change because of the sudden stalls. After much work and finagling, they were able to get the hood popped and we were on the way with the oil change. I appreciate their helpfulness and the willingness to go above what they are there to do. read more

Take 5 Oil Change - Oil Change Stations Near Me - Phoenix, Arizona

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First this place is NEVER open on time and closes EARLY every single day. I went there this morning to get my oil changed the guy told me I I had to wait 20mins because there was TWO cars in front of me. One of the cars leave and then they guy tells me I have to wait another 15mins because they have to ALL work on ONE CAR. All of the staff needed to work on one after just working on two. I sat there a told of 25 mins before I decided to leave. And 20mins sound like a lot but it's it sure is when there are fully staffed and choose to work on one car. THIS BUSINESS IS SO TRASH THE ESTABLISHMENT NEEDS TO BE CLOSED DOWN ITS A WASTE OF SPACE AND TIME. read more

I have now been in line with only one vehicle in the line I was in before me 1.5 hours! This is ridiculous and uncalled for. Additionally, they are NOT paying attention to who got in line first and so are not taking in order. I will be telling everyone that they company name and service time is a total joke!!! And it appears the joke is on me! But never again! read more

Horrible incompetent service. Do not go, especially if you are a woman who doesn't know much about car services. 1 person was very rude and condescending, especially when I questioned. Didn't even ask if I would allow 3 new people to train with my service. I definitely got ripped off. read more

I don't know what to say. At first I was really pleased with the service. It got done quickly and efficiently. I noticed the first little bit of oil leaking from the car a few days after service and didn't think anything of it. Today, the car leaked almost the entirety of the oil out of it while I was driving to work. Thankfully, I didn't burn out my engine and end up stranded on the side of the road. Mechanic confirmed that the oil filter was loose. The maintenance that I had done at Take 5 was the last time anyone touched it....which leads me to believe that it wasn't tightened at the time of service. It cost me a tow out of pocket plus the work to have it fixed. Thankfully I didn't kill the car. read more

TERRIBLE in every way. 3 punks smoking vapes and eating M&ms instead of helping customers sitting in cars in 115 weather for over 35 mins. The "manager" was the most disrespectful experience I've ever encountered. Employees cussing and using vulgar profanity and audibly making jokes about gays and trans ppl and mentally handicapped. I've never been so disgusted by humanity let alone the inability to perform a simple task such as an oil change. read more

Took my car in for oil change: they put my air filter in backwards on my 2024 Niro Hybrid. After a week of restricted airflow it caused my engine to cut power. Almost got stranded due to my acceleration/speed maxing out at 40 on a roadtrip, lucky for me the Kia dealer I limped the car to was able to fix it super fast. Almost killed my car at less than 8500 miles. read more

On april 18th I took my car to Take 5 oil change on Chandler Blvd in Phoenix. They have 3 bays and I was directed into #1. Was told it would be a few minutes. It was over an hour before It was my turn.There were 4 employes on duty,When done the manager-LIZZ- inspected under the hood and then SLAMMED THE HOOD SO HARD THE WINDSHIELD STARTED CRACKING IN 3 PLACES. Lizz Noted on my invoice that she did cause the cracked glass. Was told a report would be sent to Corporate and they would get back to me in a couple days. It has been 12 days. I have 13 phone number for that company all take me to an answer machine saying leave a detailed message and they would get back to me. Yesterday 4-29-24. I had my friend who lives in Phoenix and was with me when this happened go the the location. Lizz said it was out of her hands could do nothing for me. She would not give me the phone number for the district manager. Had I read the information about the company I would not have gone there. I live in Washington state and it is against the law to drive a vehicle with a broken windshield. This is my only car. This is showing me they have no intent to make me whole again. read more

Well I sat outside for 10 minutes while they worked on the car in front of me! Then I sat inside for another 10 minutes while they worked on the car next to me that was in front of me there was three of them working on that car and me sitting there alone meanwhile while I was sitting outside another car came through and got finished and done! Now this is for the place at 32nd Street and Bell road! They don't have a site up yet I'm just letting you guys know send somebody over there to help those people because I ended up leaving! read more

Waited way too long over an hour and a half and there was only one car in front of us. Robbie was the only person working there that showed any interest in doing a good job. Kudos to him. Everyone else sucked, especially the girl that just walked around doing nothing. read more

Don't come to this location on a weekend unless you have 2 hours for an oil change. I've been here for an hour and 15 minutes thus far and only 1 car was ahead of me when we arrived. Nothing has been done to our car yet. There appears to be one employee actually performing oil changes and another one who has been chatting with another customer on and off for 45 minutes without actually doing anything. Another employee has periodically been seen walking around. Zero sense of hustle at all. I will find a different place for oil changes after years of coming to Take 5 after this. read more

I don't know how I haven't heard of this place. I have a brutal schedule so oil changes at the dealership take forever. Plus if its over a few hours I have to Uber home so that I don't waste the day. All just for an oil change?!! Those days are over. I'll be using Take 5 from now on. Max time it took was 15-20min. There was no line. They use quality oil Castrol. Service was great. Really happy. read more

Take 5 Oil Change - Oil Change - Oil Change Stations Near Me - Phoenix, Arizona

Just got serviced here & Robbie was the absolute best! Really took care of me and my vehicle. He explained everything thoroughly and make me feel take care of! Thank you, Robbie!! read more

This was the most pleasant customer service experience while having my oil changed in my entire life. The manager - Ryan was amazing! I came in with a problem - My oil filter cap was stuck on. Well the last place I had my oil changed was at this location. Ryan was very calm and caring. Had me pull in and take a look. He got the cap off no problem and then educated me on the proper tool to use to remove the filter cap. On top of that - he was able to get me 50% off an oil change. All around he made what I thought was going to be an ugly experience - a very pleasant and rememberable one. TAKE 5 - TAKE NOTE... OF RYAN - A+++ Service. read more

Should have read the reviews. 1st time, last time. Took over 35 minutes and at the end I was given one of my damaged skid plate bolts and told the bolt hole was damaged as well. Never had a issue in the past for oil changes with the skid plate. Basically told I could go to a machine shop and get it fixed. Glad I paid for an oil change and can't wait to spend more fixing what they damaged. read more

Take 5 Oil Change - Damage threaded bolt - Oil Change Stations Near Me - Phoenix, Arizona

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Made an appointment and the web site stated that there was an appointment bay, see the quote. "Upon arrival, pull towards the bay with the "reserved for appointment" sign. If you don't see it, no sweat - one of our friendly technicians will help point you in the right direction." There was no sign and no sign of a friendly technician. My time is valuable and I left. Tried to call and that was a disappointment as well. Transferred to corporate call center only left to leave a message. What are you offering, to me the answer is nothing. Just make you service first come first serve. It's that simple. read more

I really like Take 5 for my oil changes, but this has been the best location I've been to. Ryan was very personable, helpful and kind. I appreciate the quick, friendly service. I'll be back to this location! read more

I have a fleet vehicle and needed an oil change. It was a process trying to get everything billed. 2 of the employees were rude about it. I expected it to be a bit longer than 10 min so the wait wasn't the problem. It's the customer service that will probably make me go somewhere else. Also as I was driving out of the lot my engine light came on, so they could have messed something up as the light was never on before the oil change. read more

Super fast friendly service. I was in and out of there in 10mins. You can't do that anywhere else! I've spent hours waiting for simple oil changes. These guys were insanely fast, super friendly, and very reasonably priced. I had to switch my parents over from another big name company to these guys! read more

Came here for an oil change. Alexis and Cornelius were super helpful and got my oil changed and cabin air filter replaced in 10 minutes! Will be returning in the future! read more

Real bad attitude for a service company. Gentleman acted like he was doing me a favor when I'm a paying customer.

Avoid this location at all cost! By far the worst experience at a Take 5 ever. Started out well be greeted with water and pulled into the bay. Service was slow compared to other times, but it was a Sunday so I assumed one crew working. While waiting for service, I over hear the Asst Mgr J*** tell a customer the air filter was dirty and needs replacing. He goes on to say if I put in back in the car then you don't get the discount if you decide you want me to replace it. I found that odd, but then he says it doesn't matter I don't have that filter in stock and if you don't change it you will be back here in 30 days with dirty black oil! Finally they start service on my car which is the same exact car as the one next to me with the dirty filter. J*** says which oil they recommend I give them the go ahead for that oil. He then looks at my air filter says its dirty when in reality it wasn't and ask do you want me to change, and then says I don't have it in stock anyway. I tell him I have veteran discount and he quotes the price, I then say I have a coupon and which discount is better to use? At my local Take 5, they tell me which is better deal and that's what I pay. J*** then says it doesn't matter I gave you the veteran discount and I won't change or compare it because that's procedures! I ask why and he again says that procedures. I then over here the pit crew say J*** you can't argue with customers and he says I don't care that's procedure and that what I do. I had no issues except with J*** and the other crew were respectful and professional. If you visit this Take 5 watch out for J*** and his tricky tactics! read more

They were very helpful and high energy maintained a good experience all the way thru and they check the right things !

Should be called Take 30. Highly misleading name- none of the cars that arrived with me made it through in less than 20 minutes. And the staff didn't seem to be working very quickly to speed up the process. I tried it because I had a coupon and also wondered- can they really do a quality lube in 5 minutes? The answer is NO. read more

I gave this location 2 stars because they're are two ppl working today and they're just doing one car together. I have been sitting here for like 20 + mins with out any questions as to what the workers "will be doing today". No "one moment as we finish this car". Nothings so I'm writing this to inform people the quickness isn't there anymore read more

this place is horrible. They only recommend you getting the most expensive service they have. They don't test your battery, your tire pressure or anything. All the other oil changing places does get service. I'll never go back again. read more

After calling several shops to see if anyone had same day appointments for oil change I finally found this spot online. I popped in yesterday to get an oil change and was greeted by Derek with an ice cold water for me! I really appreciate how fast they work, and the quality and efficiency of service is not compromised even with them going fast. They were honest, did not try to upsell anything and Shawn really helped worked with my budget to get everything done that was needed. They also top off any oil FOR FREE if you come back within the allotted timeframe of your service. I will definitely be back and refer everyone I know! read more

They amazing nice people good service fast and reliable I've seen reviews and people are so rude saying things like that they work in a hot garage under all those hot cars and there's so friendly I would be mad if I had to be hot all day plus I was talking to one of the employee and they said that there ac doesn't work and they have to rely the two big fans in the corner if I could I would give 20 stars if I could read more