My wife and I meet some friends for an early dinner. We had recently moved to the area and saw the reviews weren't that great but our friends had gone here before so we figured give it a try. I had the Hickory burger and asked for onion straws instead of the onion ring which our waiter said no problem. I asked for it cooked medium and it was perfect. The burger was pretty large and was delicious. I started with a small wedge salad which was not so small and the blue cheese dressing was great. I forgot to order fries with my burger and asked the waiter how long would it take to get and he said he thought they were in the fryer. Well they came out about 3 minutes later hot and delicious. My wife and friend had a salad and baked potato which were very good. My other friend had the grilled chicken baguette sandwich with Cole slaw he said were very good. Service was excellent. The restaurant was very busy with people waiting for tables. I will definitely be back. I'm glad I looked past some of the reviews and went. read more

I have lived in East Northport most of my young life, and when driving passed Jackson's everyday with my husband, he always asked why we never ate at Jackson's, and I honestly didn't have an answer for him. We never grew up going here and now, I see why. I can't imagine ever going back after how terrible the food was. We should have assumed the meal wouldn't have been amazing because as we walked in, there was a couple complaining about how bad their food was. I had the fried chicken and my husband had fish and chips. We both didn't like our meals. My fried chicken had no flavor, was super bland and possibly was fried in old oil? It didn't taste right. My husband said his fish and chips were so greasy, he couldn't stand to eat them. We started with spinach dip. It was okay at best. Didn't taste like anything amazing and the dish it was in was really difficult to eat it out of. All in all, we won't be back, there's so many other great places to eat at in this area. read more

Jackson's Restaurant - Fish and chips - American Near Me - Commack, New York

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Jackson's is out bizness. I came here on 10/3/25 and ...like a gut punch ...a sign on the door read "Jackson's closed Permanently " I can't believe it. It was my go to place for so long. I got to know the servers even ! (Grayson....we are gonna miss you!!!!) Well.... I guess things change. I just wish Jackson's was still open. read more

Wow....all I can say is just...I'm speechless. So, I have lived in Florida for the past 6 years and I used to eat here and occasionally eat here if I was in town visiting. Moved back and I started eating or ordering from here again. This restaurant's customer service and management has gone downhill. One exception, the absolutely sweet young woman who took my order over the phone with such patience and kindness. To be fair: this is a very long review so if you stop reading, I completely understand. She did not know that there was a menu change and called me back ten minutes after I placed my order and told me one of the things I ordered was not on the menu anymore because they updated it. What really upsets me is that I had asked on their IG page about this particular menu item and was told differently. Additionally, I tried to order it a few weeks ago and was also told it was not available but at that time it probably was. A manager (did not catch her name) came on the phone and confirmed a menu change and said there was nothing she could do. Extremely dismissive and had an attitude towards me. I didn't get to say this but I had been a customer for all incarnations of this restaurant since I was a child. I don't recall our entire conversation but mostly I was just shocked at how incredibly inconsiderate and rude she was. She wouldn't give me a number to speak with the owner nor would she let me speak with anyone else and hung up on me before I could get another word in. By the way, it was a salad I had ordered and the only thing on it that might not be in the kitchen was a garnish on it and everything else in it should be in a walk-in sitting not being used. Not only am I NEVER eating here again, I'll advise all my friends and family to do the same. If I could give zero stars I would. read more

Overpriced. Our adult burgers were the size of a McDonalds burger. I can't even imagine what they serve as the slider burger or children's burger? Haven't been here in a while and today I was reminded why. If you are looking for a well cooked, sizable adult burger head down the street to Burger Fi. read more

It's a nice place to fall in and grab a few drinks. The apps are surprisingly good, not that they shouldn't be . Just better than the usual bar food. Has an old school feel and you're greeted as you come in. What else are you looking for from an American bar & Grill read more

I left a 3 star review a few months ago hoping that someone would take charge here and straighten this once great local place out. Sadly it's gotten worse. Ordered some wings to take home and when I got there they were ready. Fantastic! However the people working when I walked in were too lazy to hand me the bag, they literally said I should reach over the counter and get it for myself! Are you serious? You're in the service business, not the tell people it's self service business. This place used to be one of our favorite, it's been going down hill for a while. I'm done. read more

Jackson's is complete garbage. Trust me, do not go here. Overpriced crap. Rude service. Manager is rude, unprofessional and useless. This place has gone straight downhill and will no doubt be commacks next demise. read more

Jackson's Restaurant - This is what they call quesadilla. Raw!! - American Near Me - Commack, New York

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Food was passable but not outstanding. I ended up getting the sloppy Joe but it was really oily. I probably won't be back

Came here for happy hour a couple of weeks ago with a friend. Nice bar area to hang out and enjoy a few drinks. They have specials for certain tap beers during happy hour. There are some mixed drink specials as well. I did see a lot of people eating what looked like pretty good food! Definitely plan on coming back here to explore the entire menu! read more

Jackson's Restaurant - American Near Me - Commack, New York

Wonderful service and great food! Highly recommend! Relaxed atmosphere and a menu that offers up something for everyone

Jackson's is probably my favorite mid level restaurant on Long Island! It's never going to be a high end steakhouse, but it is at least two steps above a chain restaurant. It's a great place for me to take a client , because it's not too haughty and it's not on the level of a diner. Service is escthe food is varied, and the quality and care is apparent. My favorite is the buffalo cauliflower as well as the skirt steak. The bar is well stocked with dozens of different local beers. read more

Jacksons is a great place for a great meal. Cool neighborhood vibe with really solid bar and grill food to satisfy any craving. Really nice staff and overall a fun place for any night of the week. Try the crispy fish tacos or the French dip sandwich or the brisket or the onion soup and don't miss the loaded nachos!! For drinks they have a ton of craft beer and cool mixed drink specials. Great place we go all the time. read more

This was a restaurant that we used to enjoy. To begin with, the restaurant was filthy from the floor to the dirty tables. My mother and I sat down near the bar to enjoy happy hour, The female Bartender's approach was terrible she acted as if we were bothering her. As we were eating I observed her interactions with all the Spanish servers not only she was screaming at them she was mean and RACIST. I mentioned to her you are very "Rude "and then she asked another guest... Was I rude??? I have never been so happy to give her ZERO for a tip. However, I double-tipped our Spanish server he so deserves it. I will get her name and post again. Based on the experience I will NEVER GO BACK TO JACKSONS again. read more

Before I started using Yelp, I was going to Jackson's. A great place for the East Northport, Commack, Elwood area. Nice beer selection, and some good signature Cocktails. Started with fried calamari, fried to a golden color and very tasty. Menu is not overwhelming, tried a lot of the choices, and had not one bad meal. Friendly staff, ample parking. Nice atmosphere, good for groups or dinner for two and affordable. Ciao for now read more

Jackson's Restaurant - Autumn Mule and complimentary chips - American Near Me - Commack, New York

How this place has more than 1 star or 2 is beyond me. The only positive was that there is a fair selection of beer. The food was absolute garbage. Literally 1 slider comes with the "Cuban sliders" (plural). 4 small pieces of crab cake, if that's actually what it was, came with that. The burger was not cooked as asked, which I can usually get over but this looked and tasted exactly like a store bought Bubba burger. The fries that came with the burger looked like it was the end of the batch. All about a 1/2 to 3/4 inches and burned pieces of fries. Even the pickles that were on the side looked dried out. The best thing about this place was the cool sign on the front of the building. Avoid this place! read more

General: good outdoor seating however cars pass you to park. Also next to a busy road Worth it?: No, portions were small and expensive. I paid 13.50 for a "shrimp basket" with 5 shrimp lol. Taste: bland Service: not great but only one worker so understandable read more

Jackson's Restaurant - Shrimp basket lunch special lol - American Near Me - Commack, New York

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Horrible experience...my birthday and wanted a casual place to eat before we had to make our way to other plans ...I looked online and noticed they had skirt steak and mashed potatoes (my husband has a very small number of things he eats but this was something he typically loves) so off we go. We arrive place is pretty empty.. sit down someone took our order. My husband specifically said skirt steak with nothing but the meat and mashed potatoes. We were told we don't have mashed potatoes... so my husband says ok ill have a double order of fries(how is this a restaurant that serves steaks and doesn't offer mashed potatoes? I quickly looked again and confirmed that I had seen the online menu correctly they did have mashed at least on there. I ordered a chicken sandwich with fries. So we wait and wait ...the steak comes out with caramelized onions all over it ...my husband starts to exclaim ...I specifically said just the MEAT AND POTATOES...NOTHING ELSE. So the guy takes it back ....in the meantime I asked to speak to the manager. In about 2 min the steak comes back out on a separate plate with the fries on another plate. My husband was in the restroom so I look at the server and say honestly answer ...did the kitchen just take the onions off that steak and have you bring it back out here? Bc if that is the case he is going to freak the f#@$ out. .. he didnt even respond but did an about face and left with the steak. By this time the manager walks up and says "how can I help you" I said this has been less than an stellar experience...explained what just happend and he told me they did away with mashed potatoes i repeated that the website online showed that you offered mashed. they did away with the chips and dip they used to put on the table while waiting for food (cited that this was bc of covid and reusing items???? Um pretty sure you reuse all the cups, silverware, plates etc.) This was a cost they were cutting not any other reason. He then asked if we wanted another steak made we said no and I left my full chicken sandwich and we walked out. The worst experience for a restaurant in a long time. Pathetic at best. read more

Jackson's Restaurant - American Near Me - Commack, New York

What's with the mediocre reviews lately?! Meh... Here's to hoping I get something stellar soon or I might lose my mind! Only kidding... Today I came in for a quick bite to eat and service was pretty slow. The girl who sat us told us that our waiter will be over shortly. Turns out the only time we saw our waiter was when he put the check down & when he went to grab the plate the sliders were on. Ketchup dish was still on plate and he went to take it away even though we still had fries. We ordered: - Lobster Roll Sliders - Burnt Sprout Leaves - Side of Mac & Cheese - 2 Waters with Lemon (no one came to refill) The only reason why I'm honestly giving Jackson's a 3 is because of the Burnt Sprout Leaves & the girl who sat us/served us. The Lobster Roll sliders were decent but kinda needed more something because the biscuit was rather dry. So maybe some more of the dill dressing would make it less dry. The Mac & Cheese wasn't the best I've had. (PS - Tullulah's you still win!) It was for sure lacking in flavor. The star of the show in my opinion was the Burnt Sprout Leaves. It was crispy brussel sprout leaves in this apple cider vinegar. That I would go back for. The other two... not so much. Sorry Jackson's. read more

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Great burgers and service is good. Not the best location though. Prices seem to be reasonable.

I usually come here on occasion. The food is good overall and I enjoy the different types of food on the menu. I usually go after their Prime Tavern Burger. I think it's a great spot for first dates, specifically at the bar. If I had one comment to make, it's that some Bartenders and Waiters are not as attentive as I'd like. Sometimes I'd have to wait a bit before I can flag them down for another drink. I would like to see that improve. Understandably they're busy. My last visit looked as if they were understaffed, so the Bartender had to pick up some of the slack. read more

Alyssa our server was great. I had the gypsy bowl. Cold quinoa with shrimp. Very healthy. Very delicious. Very great burger. Long chalk board beer list...my favorite. Huge portion of Mac and cheese. Indoors but very covid conscious. Greek pita good. Brought me a carafe of soda when I asked! Will definitely be back. Hope to see it buzzing post covid soon! Way to go Alyssa! read more

I've been to this place a bunch throughout the years and always leave feeling the same way: it was good. I've never been blown away by a meal, but the food, service and ambiance are all consistently good. Most recently I came with family and we shared some wings, the spinach & artichoke fondue & ordered a chophouse salad with grilled chicken. You start a meal with complimentary chips & bean dip, which is tasty. The fondue wasn't really fondue. It wasn't cheesy at all, and some of the accompanying pita for the dip was stale. But, I appreciate that you get tons of carrots and celery with both appetizers. The wings (hot & BBQ) were okay & the hot sauce was particularly good, but my salad was subpar (tried two dressings and didn't love either) with cold chicken. This place is best for burgers or sandwiches - really good bar food & interesting beer selection. My brother ordered the French dip with mac & cheese and loved it, and my mom really liked her pastrami grilled cheese. read more

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Came here for lunch and dinner Pros: - Food is okay - depends on what you get - Generous portion sizes - Generally not crowded - Nice atmosphere - Friendly staff Cons: - Avoid Hawaiian ribs and jambalaya read more

I always love coming here to Jackson's! I've been coming here for many years and the food never disappoints as there are good portions. The service is good as the servers and hosts are friendly. The restaurant was recently renovated as the ambiance is very nice and more modern. The bar is not too big and in a good location because it's not on top of the rest of the restaurant. I take my relatives who live out of town and they enjoy eating out here too! read more

Place seemed like a good place to take a bunch of friends for a drink since they have a huge variety of IPA and drinks that can be accommodated with an interesting selection of appetizers. A lot of seating and good ambiance with the music they play. The food was okay nothing special. Most likely wont come back since I am not a big drinker read more

Jackson's Restaurant - American Near Me - Commack, New York

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My family and I had a late Christmas lunch here. It was one of the few places that was open. The staff was very friendly and inviting. They serve bar type food that's a bit jazzed up. They also have many choices of micro brews. The pretzel special and the dips were outstanding. The honey mustard was delicious. Only slight draw back is the salted pretzel had way too much salt on it but was fine once you rub it off. The egg rolls was very tasty but came out luke warm. The chicken lettuce wrap was pretty good. The chicken was a Thai Sautee with hosin sauce. My chicken entree that was encrusted in pecans was ok. The portion was a good size but the chicken was a little under seasoned and it was a tad oily. Everyone else seemed to enjoy there food. The steaks, salmon, burger and Grilled cheese all looked good. This is a great local spot with a great casual atmosphere. read more

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Ok at best. Like a glorified diner. Buffalo cauliflower was pretty good. No one liked what they got.

Cmon Harry..ur not there and the place goes to pot,? Amelia awful to start.. I've never left a review for any establishment ever in the past. Tonight compelled me to do so.. I ordered 24.95 burger spec cheddar and crispy bacon and the cuo of onion my wife Ordered a salad and a reg onion soup...Amelia brought out 2 cups of the onion soup .she wanted the reg crock. 20 mins later the soup finally comes out minecwas cold by that time.but was good..burger came American and oinking bacon don't even know if it was Mr or not but 20 min later it came back mw at best..6 peice wings Buffalo and 2 bleu chesse..glad we checked ..no Bleu cheese in the bag..Amelia's presence was extremely bleak and nonexistent..Hostess was playing with her hair at her station. . Bad dinner and sry to say waste of $$$...diner would have been a better option..my wife did say her salad was ok so there is a positive... We haven't been there in a long time b/c of the same similar reasons in the past but gave it a go..no Heineken no Corona..kind of sucked not an IPO guy. But that's your call..not sure if u check YELP read more

awesome beer selection.... wings bomb.com The eggrolls were great! Great Bat highly reccomend read more

Jackson's Restaurant - American Near Me - Commack, New York

O m G! I just left and I could not wait to write this review. Not only was the older waitress kind of rude in a nice way (if that makes any sense) but the food was absolutely DISGUSTING! I'm sorry but out of all of the bad experiences I've had at restaurants, this one takes the cake! The whole experience was just so odd and uncomfortable. We did not enjoy ourselves one bit. Waitress was slowwww. I ordered chicken fingers and fries for my 15 month old that came burnt and rubbery, I couldn't even pull it apart. The wings we ordered with the sauce on the side instead of on and it came wrong. The burger was a flavorless hockey puck that was small, fries were oily af, soggy and burnt. The buttermilk chicken sandwich was disgusting dark funky meat and had the smallest drizzle of the hot honey no flavor. The brisket sandwich was filled with mushrooms mostly and drenched in bbq sauce. The pretzel was burnt and dry. The prices were outrageous for such crappy food. Ugh our stomachs hurt, never ever again!!!!!! Also, the place was VeRY dirty! I bring Clorox wipes these days to clean the high chair and table and you would be shocked if you saw how black the wipe was after using several on the table and chair. I should have took a pic. Gross place. So gross. read more

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We were very disappointed in Jacksons. It used to be a nice place years ago. The bathrooms were disgusting and dirty. It did not look like they cleaned the place in years. The food was sub -par. The waitress was nice and helpful. we will never go back!! read more

Jackson's is probably my favorite mid level restaurant on Long Island! It's never going to be a high end steakhouse, but it is at least two steps above a chain restaurant. It's a great place for me to take a client , because it's not too haughty and it's not on the level of a diner. Service is excellent, the food is varied, and the quality and care is apparent. My favorite is the buffalo cauliflower as well as the skirt steak. The bar is well stocked with dozens of different local beers. read more

I have been driving past this place for 13 years and finally decided to golf my mom's birthday. The restaurant is very nice inside and the service was great. For drinks, they do not have any brand-name beers but have a full variety of craft beers. Complementary chips and bean dip are offered before the meal. Everything was cooked to order and tasted great. Would definitely come back. read more

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I'm not going to tell you about the ridiculous meeting that was the reason I found myself in Commack. Because you don't really care, you're just trying to figure out if Jackson's is worth your time.* And I'd say it probably is. They've got a pretty solid selection of beers on tap that range from tasty to some sort of yogurt flavored brew that I'm still confused by, and the menu as enough eats on it that anyone can find something they'd like. For my part, if there are ribs on the menu, I'm probably eating them. My massive portion of Hawaiian ribs was delicious, and they had no problem with me wanting fries instead of the sweet potatoes that were supposed to come along with 'em. And the ribs were even good the next day. Strong Island for real. _____________ *But if you do want to hear about it someday, ask me about the long-bearded venison hunters. read more

Horrible dining experience - only table in the entire restaurant while a big private party was happening. They should've shut down the general restaurant because they were so focused on the larger party they seemed to forget other diners were even in the restaurant. They were out of Brooklyn lager and grey goose. They brought out cold food. And our appetizers took over an hour to come out. First course didn't come out till 2 hours past our reservation time. Food was very mediocre. Steak sandwich had one slice of steak. Burger was ok. Lobster egg rolls were decent. Said something to waiter and manager never even came over to apologize or ask what they can do. Would not recommend. read more

Yee Haw, pretty good food here. Let's call it southwestern - and it all seemed pretty good. They have one dish called the Dinosaur bone and you WILL look like Fred Flintstone if you order it... The ribs were good and tender - loved them. Portions were large and tasty. Wait staff was a little pokey but not horrible. The place gets packed and there are a LOT of crumb snatchers - the overall noise level is way up there. read more

This was a surprise. I always thought it was a hardware store. But, one night, while the wife and I were looking for a new place to eat on our Anniversary (I owed her a pizzaless evening), we found Jackson's. A quick check of Yelp told us it was a safe bet. It was! The food was excellent. The burger was succulent and juicy. They gave us an endless supply of chips to snack on while we waited for our appetizer. A bit of a glitch there; we ordered fried pickled and got fried fish instead. I called the hostess over and said, "hi, we ordered fried pickles and these are...kinda fish." She found this pretty funny and, honestly, so did I. The error was quickly rectified and the pickles came out in short order. I don't ever mark off for a mistake, I instead judge by how it's handled and they were just amazing. Food, top marks. Service, equally top rung. We'll be back. read more

Jackson's Restaurant - Free chips! - American Near Me - Commack, New York

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My friend and I attended a yelp event at this venue and decided to stay for actual dinner and I am so happy we did. We both ordered from the pre-fixe menu aka "the neverending LI restaurant week" menu which consisted of an appetizer, entree and a dessert for $27.95. We thought we had to rush and eat because the restaurant closed at 10PM and we sat down about 9PM. However, our waitress, Veronica was an absolute sweetheart who informed us we could take our time. She was sooo friendly and patient with us throughout our dining experience. We noticed a few dining patrons coming in after 9PM and were welcomed. They restaurant also had a trivia game going on and we saw a few patrons playing at the bar. We started with some chips and dip which we needed because we were both famished. For our appetizers, my friend and I had the buffalo wings with celery and carrots and they were very tasty. I was shocked at the portion size and I made sure I didn't eat them all so I could enjoy more of my entree. We both also ordered the ribs as the entree and was shocked at how much meat was on the plate. I was ecstatic because I knew I would have food for lunch the next day if it tasted good. LOL. I truly enjoyed the meaty ribs with the flakes of pineapple really mixed well with the sauce. There was also a side of cole slaw and potatoes. I kept eating and eating but eventually gave up to leave some room for dessert. Veronica checked on us and we told her we were very pleased with our meals. For dessert, my friend had the pumpkin praline cheesecake with ice cream and I had the ice cream sundae and we both loved our desserts. It was refreshing to see a restaurant continue to serve and not rush their customers even though it was past their closing time. Outstanding customer service and great food are a perfect combination and we had both at Jacksons. read more

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On a cold weekday's winters's night it was hoppin in Jackson's! The place was busy!!! A very good sign. I haven't been here in ages and it's retained all of the things I liked about it & has got some cool new things that I love!!! Like craft beer woo hoo!!! Had a sampling menu for an event. Loved the burnt sprout leaves, I've had similar dishes but these were different, maybe an Asian type of flavor to it, really yummy!!! Tried a really good mushroom tart and some crab cakes all paired with great craft beers. Finishing the meal was a divine chocolate peanut butter apple crisp!!! Yay Jackson's!!! read more