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    Jack's Urban Eats

    3.4 (964 reviews)
    Closed 11:00 am - 8:00 pm
    Updated a few days ago

    Order Jack's Urban Eats Takeout or Delivery

    Jack's Urban Eats Photos

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    JACK'S URBAN EATS ATMOSPHERE

    What's the vibe?
    Casual
    Loud
    Dogs allowed
    Outdoor seating

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    Recommended Reviews - Jack's Urban Eats

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    It was ok. I wouldn't order it again.
    Melissa S.

    Today was a day to celebrate!! My girlfriend had the car for a few hours and she choose to pick me up and take me to lunch. What a treat. She has tons of friends so she could have easily chose another one, but today was my day. I chose Jack's Urban Eats as it's close to Capital Park and I could have walked there if I wanted to, but she offered a ride and it being 80 degrees out already I couldn't say no. Parking is a pain in downtown and especially near the restaurants. Luckily someone was pulling out in front and we snagged a spot. Unfortunately, it was still a paid spot and the downside was you have to use a app. That was a challenge. My husband has the app already on his phone and makes it look like a breeze. It's not. I miss when the side streets used to be free parking. I like eating at Jack's Urban Eats. They serve fresh, made to order salads. I almost ordered the blackened salmon cobb salad, but at last minute read the sign that said Chimichurri Steak Bowl next to their checkout counter. I went with the new offering as it hasn't been put on the menu yet. The Chimichurri Steak Bowl has the following in it: Chargrilled tri tip, arugula, cilantro lime rice, pickled onions, tomatoes, and sweet potato with fried shallots and chimichurri for $15.95. Two dollars cheaper then the Salmon salad I was looking at. The salad was ok, but I wouldn't order it again. First, I'm not a fan of arugula. It gets caught in my throat and makes me cough. It's also hard to eat as it's so long and pieces stick out of your mouth when you're trying to get a mouthful. It's just not a pretty sight. The cilantro lime rice was a really good touch. I enjoyed it so much more then the arugula. A bite of anything and the rice was tasty. The tomatoes were only a few, but they were really good. I don't recall any fried shallots on my dish or maybe those were the grilled onion looking things. I expected them to be fried like when you top the green bean casserole. The tri tip was ok. A bit on the tough side, it was hard to chew and got swallowed in one bite. Overall I'll order a different salad next time, probably the blackened salmon salad as that was my first choice. She also ordered some garlic fries that we shared. they were tasty, but limp. I'm not a fan of limp fries, I like mine crispy. I usually order crispy fries and they fry them twice or leave them in longer, I'm not sure what they do, but they come out crispy. Timing is everything. We arrived at 11am when they opened and got the last parking space available so we picked the right time to arrive. We were second in line when we arrived and ordered quickly and got our meals brough out to us on the patio. When we left at Noon there was a long line to order and lots of the tables were taken with people eating. They have a really nice patio to eat at, but by noon it's all in the sun. When we arrived we were partially shaded and it was pleasant, but by the time we left the sun had moved into my eyes. There were several other people enjoying the spring time weather we are having. I'll be back because I really like Jack's Urban Eats, but I will be ordering something different.

    The vibe
    Aimee Y.

    I was shocked to see the star rating wasn't higher. We thoroughly enjoyed our experience. Very urban decor with a nod to skateboarding and surfing. Booth or tables. We always split our choices in order to experience two items when we go somewhere new. We enjoyed the Flowerchild salad which will keep me coming back. Perfectly dressed with unique ingredients. The Reuben sandwich was also spectacular with lean tasty and moist meat topped with all the right goods. Friendly staff and a great value. The bonus is that they have a plethora of vegetarian choices so you won't have to settle if you're not a meat eater.

    Kids Plate - Turkey with Mac and Cheese
    Courtney O.

    My husband was craving Jack's Urban Eats for dinner last night so we stopped in for take-out. It was pretty empty inside minus a couple of families, but the inside was nice, spacious and clean. We ordered a large Jack's Urban Fries with added Chicken Strips, the Kids Turkey and Mac and Cheese plate and the new seasonal Turkey Brie Sandwich. Jack's Urban Fries are honestly the reason why my husband craves going there and I agree with him - they are so simple, yet pack such flavor. I actually really enjoyed the Turkey Brie Sandwich, but there was a bit too much lettuce for my taste. My daughter liked her Kids Plate and the Mac and Cheese was nice and cheesy. Overall, Jack's Urban Eats can be pricy like most places nowadays, but it is a great choice for a healthy fast food option.

    Nichole F.

    I'm probably about to confuse the algorithm a little bit because I'm actually a repeat customer of Jack's Urban Eats despite the mixed reviews. I've always had a good experience. My past orders have been correct, the food has been flavorful, and Usually on point every time. But today... oh no, Jack I've been under the weather and finally had enough of an appetite to treat myself, so I was really looking forward to this meal. The chicken strips were cooked perfectly (thank you for that)... but the sweet potato fries? Baby... they were BURNT burnt. Like, "how did these make it out the kitchen?" burnt. I sat there looking at the fries like... "Jack, why would you do me like this today of all days?" I hate to say it because you've been consistent for me before, but this one hurt a little. Enough to make me side-eye coming back. Jack... we were doing so good. You probably lost me over some fries!

    Create Your Own
    Cindy L.

    My friends were hyping up the steak salad at Jack Urban Eats so much that my friend and I haaaad to try it out ourselves and see what was up! We arrived around 6:20pm on a Wednesday night, sat down, and got our food within 10 minutes! I did the build your own salad and I got: mixed greens, roasted corn, cucumber, croutons, bleu cheese, oranges, and red onion with tri-tip and balsamic vinaigrette. I was craving a salad for a while and this definitely hit the spotttt! I was a bit iffy the first bite since i rarely get balsamic (i'm usually a ranch or caesar girlie) but it just got better and better and my friend and I both thoroughly enjoyed our salad!! Yay for trying something new and liking it :D

    Mike V.

    Had an amazing meal here the other day with a friend! I'd never eaten here before, but really enjoyed it! Great service and ambience! I'll definitely come back!

    Chicken Strips and Fries

    When your order is PERFECT and they don't miss a single thing Extra sauce, fresh food, and everything I asked for! :)

    Large urban fries to share
    Kristina M.

    This location is all right. Parking can be a little tricky being that it's downtown. You should be able to find street parking, of course you have to pay for it at all times now. Maybe it's because of this location that it's tends to get busier. The service is decent enough and there's an available seating inside and outside. I do find this location a little bit smaller compared to the Loehmann's plaza one. Every time I've been here the food tasted good. You should definitely check out Jack's urban eats if you haven't already.

    Some drivers feel like they don't have to follow the rules against parking in the fire lane
    Angela J.

    Great tasting food. Fast service. Staff are very nice. Comfortable atmosphere. Parking can be a bit of a challenge but worth the walk down the block. $$

    For the umpteenth time my delivery order from Midtown was wrong! Tonight: not a single piece of orange on my Asian chicken salad. It is a main ingredient. Last time: salad double dressed at restraunt. Dressing has always been on side. Salad ruined and leaked in my car. Before that: ordered 2 sides. One came in normal container, which was sitting in the midst of my vegetables which were not in a container at all. Filthy! Time before that the wrong dinner was delivered and there is no one to contact! Tonight they did not answer the phone even tho they were open!!! They used to be good. I am trying to eat healthy but they are incompetent and don't care!!! And they are expensive, delivery especially so. BEWARE. GO SOMEWHERE ELSE.

    A quick taste of freshness and flavors. My Chinese Chicken Salad with a side cheese bread
    Eugene R.

    When I want something made and not prepared. Freshness is key and Jack's Urban Eats hit the spot, and my craving for properly made food. Service always follows with a smile and a thank you.

    Watered down Buffalo chicken saladsalad
    Kim F.

    Terrible customer service! The chick at the register looked us up and down when we asked a question about a sandwich. She never greeted us and acted like it was a bother. I ordered a Buffalo chicken salad, it tasted like wet lettuce and the dressing was watered down. I asked for a different salad dressing and the same chick at the register acted like it was a problem again. Never going back to this restaurant! Elk Grove Jacks Urban Eats has far better customer service and better tasting food

    Chicken club
    Steven C.

    This location is in the heart of midtown and the perfect location for lunch in any given day. The food here is always fresh. Great variety salads and sandwiches. Food is made to order. My son loves the chicken tenders, my fiancée loves their salads and u love ordering their specialty sandwiches. Always a good time with awesome food here.

    Banh Mi Sandwich - Better than expected. Not truly authentic but they tried and it was pretty tasty.

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    5 months ago

    Staff is very friendly and energetic! And food was perfect, this is my new preferred location!

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    2 years ago

    We used grub hub so I can only comment on my sandwich and garlic fries. Both were really good and lots of meat in my sandwich.

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    Page 1 of 25

    Ask the Community - Jack's Urban Eats

    Is the gravy for the mashed potatoes vegetarian?

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    Directly across the street from Gunther's ice cream sits this non-descript watering hole. There…read morewere patrons inside and out as well as many standing around the bar. I was able to get to the front of the line and order their burger that I was told was one of the best. I grabbed a beer as well because it was one of those days ya know! I took my number sign and found some space next to a couple playing card games on a bench inside. They had a self serve icewater area that I was able to fill up my water bottle. I was also able to grab some ketchup to enjoy those fries. My burger and fries was delivered and there were more fries than expected. I focused on those first because who like cold fries, right??? The fries were actually pretty good, an above average standard French fry with salt. The burger however was phenomenal. There was an amazing crust on the outside reminiscent of a backyard bbq. There was ample bacon, lettuce, cheese and sauce to make it a balanced bite. The bun was high end brioche style, they really went all out on quality of ingredients. A standard burger build but done perfectly! Beer was cold, food was great and the ambiance is a perfect local bar. Great spot to go if you don't mind hunting for a parking space.

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    Good food, great service…read more Everyone here is super friendly. I wish they would bring back the "crispy'" option for their pizzas

    I come pretty regularly to Sellands and I love the cafeteria style vibe and open seating. However,…read moreafter my experience this past Tuesday, I will not be ordering their hot food combo again. My friend and I ordered the classic meatballs, Mac and cheese, and cabbage and cauliflower. The server brought the food and an extra plate I requested. The food was room temperature/lukewarm when we received it. Classic meatballs: flavor and texture was good, aside from it not being warm Mac and cheese: flavor was okay, texture was a bit grainy, didn't have a strong cheese flavor and the breadcrumbs weren't crispy cabbage and cauliflower: I thought this would be good because the casserole dish in the display was almost empty, but had too much butter for my liking and was under salted The value of the food portion was good; both me and my friend were too full for dessert after eating the hot food combo. However, later in the day, I felt really unwell and ended up vomiting all of my food and running a fever. My friend felt sick to her stomach as well. Given that we shared the same meal from Sellands and both felt unwell after it, I was very disappointed about this experience.

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    Jack's Urban Eats

    Jack's Urban Eats

    3.3
    (842 reviews)
    4.3 mi
    $$

    This is the second time we have been to Jacks. The first time was in Midtown. This location is…read morebigger and has more seating. It is a counter order style restaurant. When we walked up to the counter we were greeted by the cashier and we were asked if we had any questions. We did not and so we placed our order and paid and was given a number for our table. The fries came out first and we were looking forward to them but sadly they were lukewarm and soft. I wished they were hotter and more crunchy. I had the Blackened Salmon Cobb salad and it was so refreshing and delicious. You cant tell from the photo but the salad did have avocado, blue cheese, tomato, egg, grilled corn, pickled radish, green onion, and lemon-herb vinaigrette. It was at the bottom of the bowl which kind of made it hard to mix. I wish it was on top of the romaine. My husband said the tri tip was good. The bread was fresh and the meat was perfectly flavored!

    I've eaten at Jack's Urban Eats before, but this experience completely ruined it for me…read more I found a piece of plastic in my mac & cheese. Not hair. Not something questionable. Actual plastic. That alone is bad enough, but the customer service somehow made it worse. Before I even went back to the store to ask for a refund, I called several times and was put on hold for a very long time, with no one actually helping me. That should've been my first red flag. When I did go back in person, all they could offer was a refund--no genuine apology, no concern, no effort to make it right. Finding plastic in your food is a serious issue, and they treated it like I was just unhappy with the taste. Between the plastic in my food, the long hold times, and the complete lack of customer service, I won't be coming back. Mistakes happen, but how you handle them matters--and Jack's completely dropped the ball.

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    Jack's Urban Eats - tradamerican - Updated July 2026

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