I been here a few times and usually it's a great experience. Today when my husband went to pick up my order and brought it home. I had a couple of peoples orders... on the bag it said my name but inside i had someone else's name on the food and then i had a few items that weren't mine. THE ONLY THING I GOT THAT WAS MINE, was my drink and chicken tenders and urban fries.. i order $40+ worth of food and got maybe $25+ worth of food.. I am completely upset ... even the recipe on the bag had all the items i order but nothing from that order was in there except for the chicken tenders, urban fries and drink.. read more

great and AMAZING. really great service and smells great in here. garlicy and cookies are good too read more

Jacks Urban Eats - beef - New American Near Me - Roseville, California

Please learn how to cook bacon. 90% of the time I add it to a salad the fat is still white and unrendered. I wanted to believe it was a fluke every now and again, but it's consistently unacceptable. read more

I think we can all agree that majority of Jack's have ridiculously long lines. Obviously because the food is so damn good. I will say that this Jack's is the best at moving that line both quickly and efficiently. I visit this Jack's quite often, due to it being so close to my job, and every time that I've been here my experience has been extremely pleasant. I never have to wait in line for too long and my food is always ready within 5-10 minutes. It's great! I love this place. If you're looking at grabbing a quick bite to eat but don't want to eat fast food I would definitely recommend this place! Fast food timing with way above average food. read more

Still great and delicious. Just 1 request. Please bring back the turkey berry sandwich read more

I love jacks. It's always consistent service and quality. My 2 favorites are the family urban fries and bbq tri tip sandwich. Their salads are also really good and they give you large portions. I regularly come here and have never been disappointed. read more

Jacks Urban Eats - Family urban fries - New American Near Me - Roseville, California

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While they sometimes make mistakes, they are really good at making it up to you and keeping customers satisfied which I appreciate.

Enjoyed lunch with my sister, nephew and niece. We both chose Chinese Chicken Salad and the little guy had chicken and fries (which looked delicious). Niece is a baby . My sister is a regular here and ordered Urban Fries too. Those were delicious with a little (or a lot, if you're wimpy like me) kick. This is the largest Jack's I've been too. They were very busy, line to the door, and on top of their game! I love how in our section of dining room, we sat with a large group of high school / college students and the local girl scout mom having lunch with her mom and little ones (cookies on display). This place is for everyone. I enjoyed my salad. My only comment is the lettuce was wet. This made the crispy noodles soggy. All in all, it tasted good. read more

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Tried this place out the other day for lunch, got our food to go. Food was good had alot of flavor, good portions, and not bad pricing. We will be trying this place out again in the near future but this time actually eating it there. read more

Went there with the fam to try out their LUNCH. I had the made to order salad and my parents both had the Sonoma steak and tri tip. Each of our meals was superb! The macaroni and cheese was especially tasty! Service was impeccable and the ICE tea's are always a delight! Will go there again! read more

Love this place, they have the best salads. I eat here at least once a week. Today they went above and beyond for us, we ended up ordering salads to go from there through Doordash, and my wife dumped her salad on the kitchen floor by accident. I called up Jack's, ordered a new one, and they were nice enough to give it to us for free because of what happened, now that is great customer service, thanks again! read more

One of my favorite lunch spots in Roseville/granite bay I Always get the BBQ Tri tip sandwhich and a side of urban fries. The urban fries are the best fries I ever had read more

Loooove the food, staff is very nice. Fresh and healthy. The Tri tip is fiiiirree! Love how you can customize your salads!

Not good. They have young workers who don't know how to make a salad. On top of that, the ingredients are similar to what you could find at a gas station. Processed proteins. Disappointed read more

Well, I received a reply from my recent review and was offered a complimentary meal due to the mishap. Kudos to caring!! That goes a long way with me, but that is the reason I'm only giving three stars. I went back to take advantage of the meal and ordered the Achiote chicken salad and was told they are out of the cheese they use but offer to sub feta. Ok, as I'm waiting for my order, I was then told they were out of another ingredient...????? I then went there for lunch and was told they were waiting for the cheese to come, so subbed for feta again. 12/4/2019 Again screwed up my Togo order. When will I learn. Minus one star read more

I've been coming here for 4 years.. they mess up your order every other visit. If you get a salad and don't customize your order it will be correct MOST the time. If you come here and get a sandwich and ask for extra items or melted cheese or meat chopped instead of meat slabs on your sandwich..your order will be messed up. Me and all my friends and family have a saying about jacks urban eats. It's amazing ingredients but it's like a 5yearold put your meal together!!! read more

This should be a 5-Star place as it's clean, food is very well served (take-out or dining in) and the customer service is top-notch! When you walk in, all servers meet you with a smile and deliver amazing service to go alongside the amazing menu items. Lots of choices to choose from; glad it's so close to my home! We will be back again (and again and again)!! read more

I have been by Jack's Urban Eats for awile and thought we would try their food. My son had a salad and it had salmon and added to the salad, it was terrible. The salmon tasted really fishy and was probably Frozen. I ordered mac and cheese oh, and the mac and cheese forgot to have the cheese on it. It was dry no flavor and probably the worst I've ever had. Never again, at least in these times, one would think a restaurant would serve a better quality to have customers return. read more

I came to Jacks Urban Eats on a Saturday afternoon with my Husband and Parents because my Parents were in town and had never tried Jacks before. Surprisingly we were able to find parking and a table easily on a Saturday so we were off to a good start! The dining room is large and they also have a good sized outside patio. I ordered a Build Your Own Salad with romaine lettuce, vinegarette, walnuts, beets, tofu, blue cheese, croutons and quinoa. My Husband had the Spicy Buffalo Chicken Salad, and my Parents had the Pulled Pork Sandwich and the Turkey Sandwich. We also ordered a Small Order of Urban Fries to share. My salad was ok, it was a salad so nothing too special. Nothing I couldn't do on my own. My Husband said his salad was ok too, but could have used more chicken. My Parents both enjoyed their sandwiches and they were probably the best part of the meal. The urban fries were good as well, and they were my favorite thing. I would come back to Jacks if someone else wanted to go, but I wouldn't come back here again on my own accord. I don't see anything special about it to keep coming back. Pro Tip: For Vegetarians you can substitute mushrooms instead of meat on any sandwich. read more

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I highly recommend the steak salad. I usually requested with light on the onions. The freshness and the flavor of the steak is delicious. Their salads are always fresh. I second choice is always there BBQ tri-tip sandwich. The service here is always good. It can be very noisy though during lunchtime or after 6 PM. read more

Jacks Urban Eats - Urban fries are the best!! - New American Near Me - Roseville, California

The new Jack's in Roseville is great! The food is just as good as the other locations, but space-wise, it's way bigger and it's got a really cute patio area that's perfect for the summer. Kinda easy to miss from the main road--it shares the parking lot with Safeway and Homegoods. Love that it's closer to me! read more

I have been coming to Jacks since I lived in mid town Sac and pretty much have visited them all in the Sacramento area. I love love LOVE their create your own salad. You pick the lettuce, then add 6 toppings and a dressing. Its then tossed all together for you in a big bowl. I always get tri tip on mine. It is good, but always very pink....so if you don't like your meat red, I would skip it. Also, they offer half or full size salads, but i have found that they always seem like the same size depending on who makes them. Save yourself a few bucks and get the half. They have cheesy bread that looks amazing, but it really isn't. For .45, you can get a slice of fresh soft french bread that is behind the counter. read more

This looked promising from the moment we walked in...lots of people, long line, tables full and a great looking menu! I ordered the Shrimp Thai Salad and Lasse ordered the Steak Salad. I was a little confused, as the guy who took our order just walked away, so we paid for the food and we were lucky to find an open table that wasn't dirty. When the salads arrived, they looked fabulous! Too bad my eyes weren't eating today....the soba noodles were gummy and the salad was not very interesting or tasty at all. The grilled shrimp on top were very delicious but when it was all put together it was a total fail! :((( read more

Jacks Urban Eats - It looked much better than it tasted! :((( - New American Near Me - Roseville, California

Don't believe the negative 1-star people. They need a chill pill. Reasonably priced salads with fresh ingredients. Check. Sandwiches done right with the most scrumptious fries ever (Urban fries and garlic fries are to die for). Check. Great atmosphere and good outdoor seating. Check. The build out is cool and creative, the lines go by fast and the sides (especially mac and cheese ) are yum. So 3 star overall? I think not. Check it out and judge for yourselves. read more

Jacks Urban Eats - New American Near Me - Roseville, California

No AC on a 108 degree day, will change review when it's fixed. Feel bad for the employees who have to work near the oven and grill all day in these conditions. read more

Make my own salad: Romaine Lettuce. Balsamic Red Bell Pepper Corn Parmesan Cheese Beets Strawberries Carrots Serve with Red wine. BEST quick healthy dinner. Took away a star because I would love tri tip with my salad but its always too fatty. Ew!!!! read more

Jacks Urban Eats - Jacks Urbans Eats "create your own salad" Don't forget a glass of red wine! - New American Near Me - Roseville, California

We have been doing takeout for the past few months and I have to say BRAVO, Jack's. We usually order one of their plates which comes with chicken, tri tip or turkey and 2 sides. The chicken is perfectly cooked, tasty well-seasoned veggies and yummy mashed potatoes and gravy. It is a full meal for $14, and the food is high quality. Great value as other restaurants would charge more. I'll keep coming back! read more

This place is really good but..... My only issue is the efficiency of the people taking orders...one person was taking orders for sandwiches and the other was taking orders for salads. If people don't want salads, why can't they just take orders for other type of food. Line was backed up because only one person was taking orders while the other was just standing. This place needs to be more efficient...instead of inefficient. read more

you will NEVER get a better salad than you will here. I literally crave them every day! & not to mention the best thing on their menu. URBAN FRIES. They are the bomb. I could get fat off eating these. So delicious and addicting. It is a must try!! Even if you don't like or love blue cheese ( I really don't) Don't let that scare you, because you wouldn't even know it was blue cheese if you didn't see it on the menu. read more

Came here for lunch today and easily racked up a $37 bill between 2 people. I was really surprised being that it's a very casual place and we came for LUNCH - but the steak salad was HUGE and the tri-tip plate looked like a full on dinner entree. Steak was tender and delicious. Add a side of soup and a few drinks and we were practically rolling out of there. There is nice outdoor seating that we will opt for next time - lunch crowd around 1pm was pretty loud. Every booth was full and for good reason! Yum! read more

Jacks Urban Eats - New American Near Me - Roseville, California

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Usually this is my favorite place to get my salads at but tonight I was so dissatisfied! It was pouring rain and I came in and ordered my usual "build your own" salad. Usually they make it in front of you so there are no mistakes but this is my first time coming in since COVID and I had to order it at the register. I am on a strict diet and there's certain things I can and can't have. By the time I got home to eat my salad it was totally wrong. Two of the items I chose were not on there and instead there was another item on it I can't have (chickpeas) . So I had to go through and pick out every little chickpea just so I could eat it, even though it was still wrong. I was not about to drive back in the rain, plus I hate to return food. But for a $14 salad (plus tip) I expected better! read more

TWO LONG HAIRS IN MY FOOD! Well, I WAS a big fan of Jacks, eating there quite frequently. Within a month period, on 2 separate visits, I found a VERY long hair in my food. I mean I pulled out a hair 4-5 inches long from my mouth. The first one was a dark hair, the second a light hair, both very long and definitely not mine. I let the first one slide (but did have them make me a new salad) because, well these things happen. But after the second one, my stomach turned and so did any desire to eat there again. I tried calling to let the manager know about the hair food, but keep getting a voicemail. I left a message but got no return phone call. It's upsetting because I do really like the food but after pulling that last hair out my mouth, I have no desire to eat there again. read more

Jacks is so good! The urban fries are to die for (ask for a little extra cheese to make them even better). Always get the Jacks classic but there are many awesome things on the menu. Price is pretty decent - wish they would change the scent of the soap in the bathrooms but definitely worth the visit! read more

Jacks Urban Eats - YUM - URBAN FRIES - New American Near Me - Roseville, California

Actually, we did go back. We didn't have masks. Everyone working there is a high school kid...no adult supervision (at least when I was there). They kept yelling at us from the kitchen "you need a mask", "where's your mask", "get a mask"! Nobody else in the restaurant was wearing a mask!! Evidently, you only needed one when ordering, but there was a glass barrier across the entire area between us and the employees. We said, "Look we'll order standing 6 feet back from the glass". Nope, not good enough. At this point, I wouldn't want those angry glaring yapping teenagers pouring me a drink less alone making my dinner! They successfully ran us out of the place...right past ten other people sitting at their tables WITHOUT masks on. But they didn't just run us out the place that day....they ran us out forever. I will never forget that incident, and I Will NEVER be back. read more

I like coming here for lunch. The atmosphere is lively, staff friendly, and food on point! I like ordering salads (if I'm feeling healthy) or the tri tip plate, which comes with your choice of two sides. I really like the the mashed potatoes (huge portion), or the roasted corn. MmmMm My friends usually order the lemon roasted chicken breast and the cheese bread. For breast, its shockingly super juicy!! Like whoaaa... She ciabatta sandwich bread is too thick and hard. I wish it was softer/thinner. Aside from that, I really like it here! read more

Jacks Urban Eats - Buffalo chicken salad - pretty good! - New American Near Me - Roseville, California

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This visit was my first to this location. I really wish they had a smaller option for the build your own salad. I've had bariatric surgery and the portion size is far to big and the kids meal is not very nutritious. Such a waste as salads don't hold over very well. Lastly, the employees during the order process were more engaged with private conversation and missed our sides, and got one of our sandwiches wrong. We didn't complain as it got very busy... read more

Jacks Urban Eats - Garlic fries! - New American Near Me - Roseville, California

Second bad experience in a row. We're done here. My normal salad has gone far downhill, except for it's price, 14.22 plus tip. The Beats on my salad were fibrous and bitter. The meat some of it was raw and some of it was charred and overcooked. The roasted candied walnuts I used to have on my salad are no longer. I was told this is due to allergies of some of the employees. Are you kidding me? And finally the dressing that used to be a delicious balsamic vinaigrette has turned into a bland dressing that does not even taste the same. We are done here. read more

SOOOOOO good! I used to come all the time for their Sonoma Steak sandwich, but they took it off the menu and only serve it every once in a while :( Either way, their food is delicious and, while the lines can get pretty long around lunch time, service is fast. read more

First time ever eating here and I was pleasantly surprised how delicious their food was. My sister and I shared their Urban fries, I had their Club turkey and she had a Southwest salad. Staff was very friendly and made suggestions to try. I can't wait to go back. It's a must try if you're ever in the area read more

Aaron the manager reached out to me and made it right, I appreciate the customer service he provided.