Outstanding Customer Service! 100% Nice and Clean! Try them today! You won't be disappointe.read more

I've come to this place for dry cleaning winter coats, scarves, blazers, and some alterations and…read morehave never had an issue with them for the last 3 years. They do an amazing job! The price is worth it as well and is way cheaper than going to Giant Eagle's dry cleaner and they are faster here. They also send you a text when everything is ready for pickup. It's worth going to.

Very friendly, good service, good seamstress and fair prices. They are also open on Saturdays which…read moreis important for me.

Quick, reliable and reasonable. You can't ask for more out of a dry cleaner. The service was also…read moretop notch

Stopped in to see what they could do about the L shaped rip in my brand new jacket. The young man…read moreat the counter explained the option. Checked with folks in the back about my alternative bad idea. And then they fixed it within a few minutes for a very reasonable price. And I agree with the young man, "it is the least ugly option." First time there. I'll be going back.

Waited 20 minutes to pick up my alterations. They couldn't find my tuxedo. And when they finally…read moredid, the alterations hadn't been made. Do not come here if you value your time. Clothes were not ready when they said they would be.

I've used Murrysville Cleaners three times already this holiday season getting my suit and costume…read morecleaned between Christmas shows. They are just elite at their business. From no nonsense drop offs, clear instructions and timing on the printed receipts, text reminders when your items are ready, and hours that work for even the busiest of seasons - they make getting items cleaned and pressed simple! I've needed tight turnarounds and top notch service.. and they have still exceeded my expectations. Plus... it is extremely reasonable pricing too.

We appreciate cleaning service. Excellent job done on my Tommy Bahama shirts. Very quick same day…read moreservice. Thank you Tim Frinsco

This was my first visit to Fox Chapel Dry Cleaners, and unfortunately, it was a disappointing…read moreexperience. I brought in five of my husband's dress shirts for cleaning, and when I picked them up a week later, they were noticeably wrinkled and in worse shape than when I dropped them off. Since it was my first time using this cleaner, I carefully looked over the shirts on the spot and brought my concerns to the attention of the staff. One of the first responses I received was, "That's what you get when you pay $4.50"--which felt dismissive rather than helpful. I was told this is how all their shirts typically come out. I pointed out specific areas on the garments that were not acceptable, but my concerns were met with shrugs and no acknowledgment of the issue. Instead of an apology or offer to make things right, one of the attendants began explaining the difference between dry cleaning and hand pressing, which I found unnecessary since I managed a laundromat and have experience working with a dry cleaner in Dormont. I explained that not only do I understand the process, but I also know what a properly finished shirt should look like. Seeing I wasn't getting anywhere with the staff, I left my name and number in hopes of a follow-up from the owner. I called back again today to ask if Mark, the owner, received the message. I was told he had, but I have yet to receive a response--and honestly, I no longer expect one. I rarely leave reviews, especially negative ones, but I felt compelled to share my experience in hopes it helps others. Based on the lack of quality and the unprofessional customer service, I would not recommend this dry cleaner. I've also included photos of the shirts for reference.

New to the area.... One star is aggressive…read more I can't rate the quality of the alterations yet, but for reference: I had 2 dresses with an inch split in the slit, one pair of pants - one leg needed hemmed, one suit jacket the bottom needed hemmed, one jumper that had an inch hole in the bottom that needed stitched and a spaghetti strap jumper that one of the straps needed touched up on. $267. Outrageous. That is not even what drove me to take the time to write the post... the women who own it - I assume- are RUDE. Downright disgusting and rude. I would not recommend. YOU women are a service business, if you don't like it, don't do it. Have some class and respect for people. I will not return. Thanks to the alteration woman. She is the only reason they get one star.

I used this dry cleaner about six months ago. When I entered the shop, I noticed a strong smell of…read morecigarette smoke. When the pants I left for dry cleaning came back, they did unfortunately smell like cigarette smoke. I had to hang them outdoors for a couple of days to get rid of the smell. I won't go back here again. Disappointing as they were my regular cleaners before the pandemic and their location is convenient.

Their service was amazing before. The girl who used to work there was very polite and helpful, but…read morecurrently their new people just terrible. I checked my clothes twice in person and he said they were not ready. He didn't even check it for me because he didn't know what clothes in that order, and started to search it until I said I wanted to get back my clothes even it has not been cleaned. The rudeness of him was insane. I have not met any person rude like him. He didn't want to say any word to you nor any apologies for wasting your time going the store. He also hang up my phone right away when he said the the clothes were ready. It was such a terrible experience.

Extremely disappointed with our experience here. My sister, the bride, left in tears after being…read moresurprised with a $65 consultation fee -- something that was not disclosed up front. She's on a tight wedding budget and would never have booked had she known. When we brought up the issue, the staff was dismissive and unkind, offering no flexibility or understanding. Weddings are stressful enough -- this kind of treatment only made things worse. We won't be returning, and we'd caution others to ask a lot of questions before booking. Upon double checking their website claims, "At Alterations Express, pricing is never a surprise." and "Your Satisfaction is Guaranteed." Simply untrue.

This place should never do alterations! First of all, they are rude. Secondly, very inexperienced,…read moreOverpriced for the service and alterations received. Grumpy as could be and should not interface with paying clients! The hem has fallen in 4 of the 7 pairs of new pants that needed to be shortened. Also, I did not request a vent cut out at the bottom of my pants. I did NOT ask for that! I put the shoe and boot I would be wearing on for the alteration and vents were NEVER discussed! I miss my EXPERIENCED ITALIAN TRUE TAILORS who retired, moved away and/or passed away. NO COMPARISON!! Value-of no value,Quality-inferior, added on vents that were NEVER discussed!

4.5 stars overall. I see many negative reviews below, but maybe the employees are different this…read moreyear compared to previous years? I had bought a dress that was one size too large, and on a Saturday, I visited this tailor shop to ask them to take in the dress. An employee immediately and kindly greeted me. She told me to enter a dressing room and to put on the dress. After several minutes, she entered the dressing room, and she inserted pins where the dress should be taken in. Next, at the cash register, another employee rang up the cost of the tailoring. This employee seemed to be new, and the other employee politely helped her. I had the option of either paying for the tailoring then or later at pickup. I chose to pay for my dress right then, and the cost of tapering my dress from the underarm to the bottom was $32.75. The employees told me that my dress would be ready for pickup after 5 PM on Friday. On Friday, the store sent me a text message to remind me that my tailored dress was ready for pickup. I picked up my dress on a Saturday morning. An employee greeted me, and then she looked for my dress in the back and brought it out to me. I felt surprised that she did not ask me to try on the dress in the store, but I tried on the dress at home, and the dress fit me well.

Great turnaround, excellent work, and professional and kind staff. They were able to hem (remove at…read moreleast 4+") from a high/low gown for a formal event. Plus we decided to add straps utilizing some of the cut material and they were fully transparent on the price for it if decided we did not want to based on price. We had about 2 months before the event, but got it back within four days! I would definitely go back. The seamstress we worked with had the best questions, was caring, and attentive to details. It really put our family member at ease with their dream dress.

Today I drove an elderly family member to this shop and waited in the car. They went in with their…read moretwo items. When I saw that they were being waited on I called to say - the item is cleaned, becuase I had cleaned it. I provided the elderly person my credit card and said that if they needed to they could just pay the additional fee. But we did not get that far because the elderly person said to the desk people - "she said it's cleaned" and the response to their old and frail person was, "you lied." So they left shaking and I went in. I was immediatley told that we are barred and can never return. From my career I consistently hear negative comments about the rudeness of the staff. Seeing an elderly person shake at being called a liar was not okay. I am sharing so that the staff either take ownership of their anger or to warn others.

Suit altered well ahead of schedule and the work is excellent…read more Accepted me as a walk-in and were quick and efficient.

I'd give Six stars if I could. I have used Sams fairly regularly for 3 years, plus mostly for mens…read moredress shirts, suits and jackets and every time, every item has been perfect and it is usually done in just 3 or 4 days. I see a few comments they are pricey but... They were priced about the same as a couple of other cleaners in the area when I was first trying others. looking for a cleaner, but I'm not bothering to shop price since I have always received such good service from Sams. There are times when dependable good service is more important that price, plus they have to be in the ball part or they'd not stay in business. The parking lot can be a little tricky getting in and out of, but if you can avoid commute drive time its not bad. I'd highly recommend

I use Sam's for dry cleaning and tailor services and they never disappoint. Plus they are very…read morequick and efficient!