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    Jack's Tuxedo

    4.0 (3 reviews)
    Closed 10:00 am - 9:00 pm

    Services - Jack's Tuxedo

    Clothing alterations

    Clothing mending and repair

    Jack's Tuxedo Photos

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    2 months ago

    I rented my son's tuxedo, and we had a great experience. Everything was great.im planning to get my other son's tuxedo there too.

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    5 years ago

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    9 years ago

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    Alterations Express - East Liberty

    Alterations Express - East Liberty

    2.5
    (90 reviews)
    $$$

    Stopped in to see what they could do about the L shaped rip in my brand new jacket. The young man…read moreat the counter explained the option. Checked with folks in the back about my alternative bad idea. And then they fixed it within a few minutes for a very reasonable price. And I agree with the young man, "it is the least ugly option." First time there. I'll be going back.

    I went to them to get two pairs of jeans taken in at the waist and tailored. After 2 weeks I left…read morewith 1 pair of jeans altered. You can try your garments on in store and have them pinned by an employee so you can see you're getting the fit you want. One employee came in for the first pair I had on, pinned them quickly, and told me that they were good. For my second pair a different employee came in and told me that they recommend getting a smaller size, as there was too much fabric to alter the jeans effectively. I thought it was odd that they could work with one pair and not the other, but they are different fits and I don't know anything about hemming pants. I paid for the one pair of jeans to be altered and returned the other pair to the store and ordered more. I dropped the jeans off on a Monday midday, and I was told that I could pick them up anytime after 5pm that Thursday. I went on Friday at 4pm to pick them up and was asked to wait 30 minutes for them to finish up. Annoying, but fine. I came back in after 30 minutes and a different employee said they don't know why I was asked to wait. They could not alter the pants. She then brought out the unaltered jeans, pinned but not worked on, and said that she would recommend I get another size. This is the first time they are telling me they can't work on the pants I paid for Monday and that were supposed to be done the day prior. No phone call, nothing. At this point I had the other pair of jeans that I had ordered after my visit on Monday. I was desperate for the jeans to fit in time for a trip, so I left them with the new pair. I was told that for my trouble she would rush the new pair I dropped off and have them done on the following Tuesday after 4pm. I went on Tuesday at 4:30. They were not done. I was asked to wait 30 minutes, I ended up waiting an hour. The pants fit well at the waist, but then I had to wait for them to pin them to be taken up. I was told that I could pick the pants up that following Saturday after 3pm. Spoiler alter - THEY WEREN'T DONE! The employee behind the counter asked if I really needed them done and seemed annoyed when I said that I did. They rush hemmed them and got them to me in 20 minutes. This was the worst customer service I've received in a long time, and while the result was good, I don't think it was worth the hassle. It was $40 to get the jeans taken in at the waist and $13 for the hem. If you just need a hem, or you have the patience to be told something different every time you speak to an employee, I think you'll be fine. I would not recommend.

    Murrysville Cleaners

    Murrysville Cleaners

    2.7
    (22 reviews)
    $$$

    I've used Murrysville Cleaners three times already this holiday season getting my suit and costume…read morecleaned between Christmas shows. They are just elite at their business. From no nonsense drop offs, clear instructions and timing on the printed receipts, text reminders when your items are ready, and hours that work for even the busiest of seasons - they make getting items cleaned and pressed simple! I've needed tight turnarounds and top notch service.. and they have still exceeded my expectations. Plus... it is extremely reasonable pricing too.

    CLIENT BEWARE! If you value your belongings, do not use this…read morecleaner for anything that needs laundering. Their machines reek, and that funk will transfer to your items--permanently. I've had two large items ruined: a rug and a $400 quilt set. First, I sent in a rug (October 2024) that was odor-free, just needed freshening after a move. It came back smelling like a swampy basement. (I was told they use a 3rd party vendor to clean them, so they weren't technically responsible for the service, just acted as the middle man.) The owner insisted it was just detergent and claimed not to smell anything off. She agreed to reclean it, but the odor remained. The rug was unsalvageable and, being discontinued, impossible to replace--ruining the design of the room. Despite this, I gave them another chance, assuming the issue was with their third-party rug cleaner. This time, I brought in a barely-used winter quilt set to be cleaned before storing it for the season. The place was undergoing renovations, it was sweltering, and the doors were wide open with fans blowing. I was told it might take longer--but surprisingly, it was ready the next day. When I picked it up, the entire package reeked of cat urine, fake floral scent, and body odor. One sham even had a bleach-like fade, though they swore no bleach was used. I contacted them immediately when I got home. Again, I was told it was just detergent. I couldn't even bring the items into the house--the stench was unbearable and multiple family members agreed. I brought it back for recleaning, and the owner, still claiming she couldn't smell anything after putting her nose right into the fabric, supposedly "washed" it again with unscented detergent and deodorizer. It came back even worse--now with a fishy odor added to the mix. I'm now out a $400 quilt set, (on top of the rug that was thrown out in the fall) and all they offered was a refund for the original cleaning. No accountability. Just excuses and an alarming inability to acknowledge clear and overwhelming odor issues. I can't fathom that I'm the only one who has had this problem, but since no one else has shared this issue in a review, I thought I would do so to prevent someone else's misfortune.

    Fox Chapel Dry Cleaners

    Fox Chapel Dry Cleaners

    2.1
    (22 reviews)

    This was my first visit to Fox Chapel Dry Cleaners, and unfortunately, it was a disappointing…read moreexperience. I brought in five of my husband's dress shirts for cleaning, and when I picked them up a week later, they were noticeably wrinkled and in worse shape than when I dropped them off. Since it was my first time using this cleaner, I carefully looked over the shirts on the spot and brought my concerns to the attention of the staff. One of the first responses I received was, "That's what you get when you pay $4.50"--which felt dismissive rather than helpful. I was told this is how all their shirts typically come out. I pointed out specific areas on the garments that were not acceptable, but my concerns were met with shrugs and no acknowledgment of the issue. Instead of an apology or offer to make things right, one of the attendants began explaining the difference between dry cleaning and hand pressing, which I found unnecessary since I managed a laundromat and have experience working with a dry cleaner in Dormont. I explained that not only do I understand the process, but I also know what a properly finished shirt should look like. Seeing I wasn't getting anywhere with the staff, I left my name and number in hopes of a follow-up from the owner. I called back again today to ask if Mark, the owner, received the message. I was told he had, but I have yet to receive a response--and honestly, I no longer expect one. I rarely leave reviews, especially negative ones, but I felt compelled to share my experience in hopes it helps others. Based on the lack of quality and the unprofessional customer service, I would not recommend this dry cleaner. I've also included photos of the shirts for reference.

    New to the area.... One star is aggressive…read more I can't rate the quality of the alterations yet, but for reference: I had 2 dresses with an inch split in the slit, one pair of pants - one leg needed hemmed, one suit jacket the bottom needed hemmed, one jumper that had an inch hole in the bottom that needed stitched and a spaghetti strap jumper that one of the straps needed touched up on. $267. Outrageous. That is not even what drove me to take the time to write the post... the women who own it - I assume- are RUDE. Downright disgusting and rude. I would not recommend. YOU women are a service business, if you don't like it, don't do it. Have some class and respect for people. I will not return. Thanks to the alteration woman. She is the only reason they get one star.

    Alterations Express - North Hills

    Alterations Express - North Hills

    3.0
    (75 reviews)
    $$

    4.5 stars overall. I see many negative reviews below, but maybe the employees are different this…read moreyear compared to previous years? I had bought a dress that was one size too large, and on a Saturday, I visited this tailor shop to ask them to take in the dress. An employee immediately and kindly greeted me. She told me to enter a dressing room and to put on the dress. After several minutes, she entered the dressing room, and she inserted pins where the dress should be taken in. Next, at the cash register, another employee rang up the cost of the tailoring. This employee seemed to be new, and the other employee politely helped her. I had the option of either paying for the tailoring then or later at pickup. I chose to pay for my dress right then, and the cost of tapering my dress from the underarm to the bottom was $32.75. The employees told me that my dress would be ready for pickup after 5 PM on Friday. On Friday, the store sent me a text message to remind me that my tailored dress was ready for pickup. I picked up my dress on a Saturday morning. An employee greeted me, and then she looked for my dress in the back and brought it out to me. I felt surprised that she did not ask me to try on the dress in the store, but I tried on the dress at home, and the dress fit me well.

    Great turnaround, excellent work, and professional and kind staff. They were able to hem (remove at…read moreleast 4+") from a high/low gown for a formal event. Plus we decided to add straps utilizing some of the cut material and they were fully transparent on the price for it if decided we did not want to based on price. We had about 2 months before the event, but got it back within four days! I would definitely go back. The seamstress we worked with had the best questions, was caring, and attentive to details. It really put our family member at ease with their dream dress.

    Jack's Tuxedo - sewingalterations - Updated June 2026

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