Mixed experiences here. They handle basic dry cleaning very efficiently and do a great job. Tailoring and alterations are another matter. When they accept items, it takes a long time. Then most recently, I came in with a pair of pants with a broken zipper. They told me they were too busy to do it. I have given dry cleaning business to them for years, and all I get is "too busy." read more

I'd give Six stars if I could. I have used Sams fairly regularly for 3 years, plus mostly for mens dress shirts, suits and jackets and every time, every item has been perfect and it is usually done in just 3 or 4 days. I see a few comments they are pricey but... They were priced about the same as a couple of other cleaners in the area when I was first trying others. looking for a cleaner, but I'm not bothering to shop price since I have always received such good service from Sams. There are times when dependable good service is more important that price, plus they have to be in the ball part or they'd not stay in business. The parking lot can be a little tricky getting in and out of, but if you can avoid commute drive time its not bad. I'd highly recommend read more

I use Sam's for dry cleaning and tailor services and they never disappoint. Plus they are very quick and efficient!

Wow,ridiculously overpriced! I dropped off 4 sundresses and 1 suit jacket, 3 of them just below the knee, one floor length all sleeveless, $25 a piece! They do a nice job as other stores I've used do, not even close to these prices! read more

They went above and beyond! My experience here was great. I had to get a few things dry cleaned last minute and they were able to deliver! I highly recommend, I know I won't be going anywhere else for my dry cleaning. read more

Sam's is The Best! It is the only cleaners I trust my expensive clothes with. Although John, the tailor is retired, Sam has two difficult things for me, one blocked a St John jacket for me that was too large, and recently sized and cut a duvet cover to fit my bed. If you need the exceptional done, try Sam's. read more

I'm a 'first-timer' to Sam's. Took in 2 garments with 'severe' tears and noticeable separations at seams. Both garments hold fond memories. Retrieved them today and was hard pressed to find where they were torn & separated to begin with! Excellent repair work on each - one a bulky knit letterman's sweater and the other a heavier flight jacket. The workers are a joy to talk to. Sam's is definitely my 'go to' place for future dry cleaning & repair needs. read more

Sams is a great dry cleaner! The staff is so friendly and their prices are really reasonable. In fact, they are cheaper than the other dry cleaners in Pittsburgh. If you drop something off, it will be ready in 2 days. Sometimes, if you need something really quick, they will have it ready next day if you ask. Sam's opens early and are open in the evening after work as well. I am in this plaza often, so Sam's is very convenient for me. The staff does an excellent job and I will continue to be a customer. I would recommend Sam's for your dry cleaning needs. read more

Sams is an excellent dry cleaner however their "secret weapon " is having John work there as a tailor John does amazing work Several years ago I bought a " custom suit" made to measure in Nepal When it arrived one pant leg was 3 inches shorter than the other The jacket fit like an overcoat John though worked his magic and the suit now fits perfectly and I get compliments every time I wear it Sam's deserves 5 Stars ! read more

I had excellent service here. I took multiple of my husbands suits and everything was cleaned well and in a timely manner. The staff was very friendly and helpful. read more

This is a good cleaners. It is on the expensive side, but I have had poor results from three other cleaners at various price-points, so in this market, I suppose it is competitive (FYI - the price to clean/press a mens shirt in other cities is FAR less expensive, but that is not Sam's fault!) The folks who work here are very nice. They do not check for broken buttons (the very best cleaners do without prompting), but they will readily and gladly replace my buttons when I ask. They also do all their job right there, on site, which I suppose is not really a differentiator, but I like it. read more

Awful!!! Alterations horrible. Went back 4 times and the old man still couldn't get it right.

I have moved out of Pittsburgh, but had always used Sam's when I lived here with excellent service. But when my father passed away recently I had to make a fast trip back. I walked in to Sam's and asked Angela if I could get my son's suit coat done for the funeral that day, and she was awesome. Not only were they able to have it done, it was ready before the agreed upon time ! They are the best cleaners in town and are just GREAT people. read more

I'll never go back here again. I needed a bridesmaids dress hemmed for a wedding. I'm very short so I clearly needed a lot taken off and, after measuring me on two separate occasions, he only took off about 3 inches. It's way too long and he took weeks to do a bad job so there's no time to get it fixed before the wedding. Save yourself the headache and tears and go somewhere else for alterations. read more

Wonderful establishment. Pgh is my hometown and im back for a funeral service. They rushed my clothes and came out perfect. Not just a cleaning. Had a suit that buttons were missing, a hem was being held together with medical tape. All fixed! The front lady (with strawberry blonde short hair, sorry i didn't get your name) was fantastic. She even remembered me the next day. Quality work for a great price. read more

Very friendly and great work done. They may be a little more expensive but you get what you pay for. I would never go to another dry cleaner. They do altering right on premise, and quality every time. read more

this place is incredibly overpriced. i usually go to another tailor who happened to be out of town at a time when i needed an alteration. i went to sams and for just a small waist alteration they charged $15 more than my other tailor would for a hem and waist alteration on 2 pairs of pants!! the sewing job is even coming undone in places. also, the lady that rang me up afterwards was rude and not helpful. will not go here again. ever. read more

I've had articles damaged on two occasions by Sam's because the cleaning instructions were not followed and they did not stand behind the damage. The Owner's reaction was disappointing and childish. read more