I don't get a lot of things dry cleaners but every time I come here, I have the absolute best service. The people that work here are so friendly and if you're repeat customer, they remember your name call you by name when you walk in. That's just to talk about the friendliness and the service that you're getting the job that they do is absolutely amazing. I have brought them some things that I thought would never get cleaned and when all of a sudden and done it look like brand new they take their time and do it right. The amount of work that they do for as fast as they do it most of the time my stuff dry cleaning is next day pick up. I will be using them for a very long time. read more

Did not get our clothes back better than when we dropped it off. They took the buttons off of my husband's shirt and refused to give them back. Then called us names when we were trying to resolve this issue by calling us classless. Worst customer service I have ever seen will not be going back to not use this place. read more

This was my very first time using Zoom 4/7/26. I took my Jacket there to have it cleaned up and a stain on the sleeve removed. Unfortunately they failed to do so. As a note, the lady was very nice, but I paid $5.99 for nothing. I went home and cleaned it myself with a tooth brush and a simple cleaner with no bleach. I'm surprised they didn't even provide me a coupon to give them another try in the future. read more

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Came here several times and it was fine - then got new shirts and figured I'd dry clean them to keep them nice. I'm not sure what they do to the clothes but the shirt came back and the dye had run - at first I thought it was just the inside of the collar, but it was all over by the seams. Brand new shirt. read more

Zoom Dry Cleaners - Sewing & Alterations Near Me - Pittsburgh, Pennsylvania

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Went there because they they advertise they can do gowns. Brought a children's gown to them and they melted it. Refused accountability, and refused to pay for a $100 dress that they ruined. Its a pity because they had been good, but their lack of accountability makes it horrible to deal with. Go anywhere else. read more

The Very Best in Service and the Dry cleaning is Excellent. Quality and convenience. Plus Prices are very good to me.

I'm not a big spender here, but do bring my shirts in for cleaning periodically. The cost is good, the shirts are finished in the time promised, and they always come back clean! And the owners are super-nice and professional. They'd be my sole cleaners if they had slightly longer Saturday hours (or were open Sunday). Sometimes I just can't get there during the week or early enough Saturday. read more

I was impressed with the costumer service at Zoom. I forget the woman's name who helped me (sorry Zoom!), but she was super helpful when I dropped on my items. I had a wedding dress, baby party dress, mens suit, and down blanket that all needed cleaning. Many of the items had stains as well. Zoom took the time to carefully mark every stain for cleaning. They also called to let me know the wedding dress would be delayed due to a delay in the box for preserving it. I was impressed by their communication along the way. The items came back clean and most of the stains were removed (a few stains were still slightly visible on the blanket, but they had been on there for at least 10 years). Overall I was happy with the finished result and very happy with the customer service! read more

Do yourself a favor. Turn your shower on as hot as it will go and leave your clothes in the bathroom for 5 mins. They will come out of your bathroom less wrinkled than you will get them back from zoom. I seriously don't believe they pressed anything I left there. My suits looked better before I took them there. I did not even stop at home and drove straight to another cleaner. read more

False advertising!!! They have not had a tailor in over a year and a half. Wasted my time and gas. They need to edit their webpage.

Very disheartening. I've used Zoom cleaners for few years. In the past year in particular, I've had between $40-$100 in dry cleaning weekly. Recently a pair of red and white pants were returned to me pink and red. These are pants they have cleaned in the past. The explanation I received was, that could happen and I should have been informed of that when I dropped them off and the color bled was not a result of the cleaning. I was also told nothing more could or would be done. There was no offer of compensation, removing the cost of ruining clothing the from bill. Just it is what it is. The customer service was disappointing and the outcome is a loss of a customer. read more

To be honest, until this year of my adult life I haven't had to drop off dry cleaning myself. LOL. I called Zoom ahead and they explained the process to me and were super kind. I brought in a few sweaters (wool), a coat, and a dress in on a Friday and they were ready Monday late afternoon. Very kind here and the clothes all turned out great, very clean. Zoom is now my go to recommendation for dry cleaning! read more

Gave them another chance with a pair of dress pants that had a rather large and visible stain. They marked all the stains and noted what they were upon drop off. They even double checked for the stain when I was picking up. Definitely great customer service, will be back. The unbeatable prices and customer service make it worth the trip, despite the one poor experience last time. read more

love this place. the people that work there are very warm and kind. I really appreciate them! read more

I brought in a suit to be dry cleaned and was quite happy with the results. There were a few stains on it that they were able to get out. They were communicative add let me know when the suit would be ready. Pickup and dropoff were both quick and easy. Will be back for any future dry cleaning needs. read more

Great people work there!!! Every single person that came to the counter was nicer than the next. I it was hot as a m. In the lobby. I came into town for a wedding a friend said they can press your suit and shirts in a day. Like no way. Yup. Done next day. Great Job ZOOM read more

The worst place ever. I asked for.a spot to be taken care of, and when I got the clothes back, the spot got even worse. THE MOST UNPROFRESSIONALplace ever. They didn't even say anything when I got my clothes back. DONT EVER GO HERE. Honestly, if you can't do dryclean don't open a dry clean shop PERIOD. Stop ruining people's clothes. read more

For a school fundraiser, we dropped off 33 white coats which we were told they would be dry cleaned. Well, they were not dry cleaned. They washed them in a washer after having us pay for full dry cleaning price. Around 17 of the white coats had ink smeared and were ruined. No attempt was made by them to reach out before washing the white coats and not dry cleaning them. After all, this is a dry cleaning business, it's in the name if you couldn't already see it. Would not recommend. No attempt was made, and they wouldn't even refund us for the "dry cleaning." Just a heads up, they will probably try and comment on this explaining that they kept us involved and reached out before they washed them. They did not. read more

We gave the business over 15 pharmacy white coats to dry clean. We specifically asked them to dry clean the coats. Not only did they ruin many of the white coats, they also used a washing machine on the white coats after we specifically told them to dry clean them. After we showed them how they stained the names on the white coats, they refused to refund us for the coats or even attempt to get the stain out of the white coat. We will never use this service again. They are the most unprofessional dry cleaning service I have ever used. I do not recommend this to any person who needs dry cleaning. read more

Extremely odd that payment is required in advance. Maybe that's the way things are done in the "new age." When I asked about it in a friendly smiling manner asking if a lot of folks were abandoning clothing I was ignored for awhile, then basically told, rudely, by an automaton that "if I didn't want to leave the clothes....fine....that was my choice, but I was the one who soiled my clothes & it wasn't their fault." As if I thought the employees or owners of Zoom splashed wine on my dress shirt at dinner Sunday evening. They gave no reason for their PAYMENT FIRST POLICY. MY POINT : & it may be hard for some with double digit IQ points to understand; if I pay in advance & am dissatisfied with the job they have done I am at a disadvantage. By looking at the appearance of the employees I WOULD be dissatisfied. This is no way to run a business. I will not pay in advance for my dry cleaning. RIDICULOUS POLICY / unfriendly & rude employees. I'd stay away - there are 2 really good Dry Cleaners right up the road. You wish me well. I interrupted. Sarcastic and a liar as well as a substandard business owner. At least I'm honest enough to admit that I do not wish you well. read more

Just an update, been using them for over 2 years and still extremely satisfied with the services performed. They are the lowest price around for men's dress shirts which makes it affordable for younger men just starting out in their careers to get work clothes cleaned and pressed. Even though I guess it technically was a inconvenience to *me* but it was nice to see they gave their employees a few days off for Christmas (they were closed 23-25th) and New Year's...makes me feel good to support a business that treats their workers well as I know this type of work is very taxing. read more

This is my favorite dry cleaners and place to get alternations! I had a last minute dress alternation and tried to go to alternations express, they tried to charge me over $100 and Zoom fixed my dress in a few days for under $30! They are speedy and will work with you if you are in a crunch. They also have dry cleaned all of my winter jackets for $10 a pop. I love the owners, its a mother and daughter owned business and they are very friendly! They always remember you! read more

All advertising online and in store says "In by 9 out by 5, same day service". I arrived well before 9am and was told they have not done that since the pandemic. That's fair, but it's also simple to change your advertising not to mislead the public. When you show up first online due to google key word search for Same day service it's a fairly deceptive practice, especially since this change is over 2 years old. read more

Beware of this company! Never have I seen such a blatant display of consumer fraud as Zoom Dry Cleaners. I had just moved to Pittsburgh and wanted to get my Hugo Boss suit dry cleaned before starting a new job that week, and when I received my clothes back there was a PERMANENT barcode stamped on my most expensive clothing! Which other dry cleaning company purposefully defaces a paying customer's property! To make matters worse, the fraud comes into play when they explain to you the barcoding procedure which they are careful to say, "it is designed to stay on the clothing". If you're in a hurry, you won't bother to question whether that means the barcode stays on for the duration it is dry cleaned (AS NORMAL PEOPLE MIGHT ASSUME) or whether it will not come off...EVER. Needless to say, I am dismayed and promptly called the facility's management to complain. The manager was like a robot repeating the same "designed to stay on the clothing" phrase about the barcoding over and over again. No wonder they accept payment up front, because no reasonable person would pay for this service otherwise. read more

I took a very delicate sequence birthday dress here to be tailored after losing a significant amount of weight & it becoming too big. Customer service was decent but it was a bit expensive however they did a great job on my dress! read more

The best dry cleaners I've ever used! I use them weekly, very kind and friendly staff. I highly recommend them to everyone I know. A bonus to a great product, you are supporting a business run by great people. read more

Really professional and personable employees that provide affordable and reliable dry cleaning! I'll never go anywhere else. I was there once when a disgruntled customer was causing a fuss about a button that was damaged during cleaning. The manager handled it with calm and kindness, refunding the cleaning for the coat. read more

I took a few pair of pants in for alterations (hem), though I've never met the seamstress, she has done an excellent job. The hems are immaculate. I was a bit nervous entrusting my clothes to a new person. Overall, well worth the trip & money. The reason I gave 4 stars is because it seems there is sometimes a disconnect in communication from the employees. read more

"In by 9 out by 5" Not today. It appears that same day dry cleaning is only available on select days. Someone needs to change the sign. I went in to get two suits dry-cleaned for a business trip tomorrow. I was there at 8:30am and was told that my items will be available tomorrow after 5. Unfortunately, my plane leaves at noon tomorrow. I asked if there was anything that could be done to have it ready today and was told "NO" without an explanation. I got the feeling that my business was not wanted today. If you really need same day service probably best to call ahead and see if Zoom Dry Cleaners feels like living up to its slogan "In by 9 and out by 5". read more

I went here a few times and had dry cleaning done. Their prices are fine I guess but weird. A men's dress shirt costs less to get dry cleaned than a tie? I asked why and they said well you save more "in some aspects of our services" and it makes up for it. Sure whatever. They also put a permanent tag in your clothing so it helps them track your clothes and not get it lost. The 1 star comes in play here - the other day I went to drop off a suit and the business hours are 7am-7pm. I got there at 7:00pm and knocked on the door and one lady just walked to the back and the other proceeded to ignore me and pretend I wasn't there. When I gestured to let me in and that it JUST hit 7pm she mouthed "i cant hear you" and shrugged with a face that looked like I was a huge annoyance to her and that heaven forbid I have the audacity to stop by at 7pm on the dot. Let me be clear, I parked at 6:59 and knocked on the door at 7pm. Not 7:01 not 7:07. 7pm exactly. With it being the holidays I was hoping that Christmas spirit was still a thing but instead they ignored my desperate attempt to drop off a suit for the holiday party I was going to attend so I left and flipped the bird at the lady. (not my finest of moments but it's true but that's the only "bad" thing I did out of frustration) Anyways they lost me as a customer, the end. read more

If I had the option of giving zero stars, I would have taken it. I called this business and spoke w/ the owner in a bit of a panic. My mother passed away unexpectedly, and my & my husband's only suits were in a pile on the floor of our closet (having just gotten back from another family funeral). I needed them (and some dress shirts) dry cleaned quickly. When I spoke w/ Anne, the owner, on the phone she was very helpful and promised she would take care of this for me (given my sad circumstances); she was lovely. When I got there, however, I had a VERY different experience! I asked the woman at the front desk if I could please speak to Anne (since I had dealt with her on the phone). She said "No", but pointed to "Anne" who was there; Anne, however, seemed uninterested in actually helping me. OK, whatever. The front desk woman was rude, and in a hurry. Obviously, she had no clue that my mom had just passed away, but a little customer srvc is appreciated regardless! I rtn'd the next AM to pick up my $60 order, and the same front desk woman was there, rude as she was the day prior. I thought that something might be missing (and, admittedly, I was moving somewhat slowly BECAUSE MY MOTHER HAD JUST DIED!), so I took a few minutes to count everything out. She was in a BIG hurry to get rid of me! When I got home... I found out WHY!!! One of the 2 suits was a custom suit, not cheap, VERY high quality. They DESTROYED it! Took a hem out of one pant leg, COMPLETELY missed the creases in the pants w/ their press (I now have 2 creases on both pant legs), BROKE waist expander hardware (again, bespoke suit, so no belt loops but waist expanders instead) - the BROKE them!!! The jacket was completely unblocked; I will have to pay a tailor to reblock it for me. They managed to do away w/ any structure that were there from the time it was constructed! Broke a button on a sleeve. Etc etc etc. I could go on (sadly). My husband's suit did not fair much better. The dress shirts I had them launder looked better when I picked them up off my closet floor than they did when I picked them up from this establishment.We had no other suit options, so I was forced (the night before my mother's funeral) to pin my waist -so I could wear it (given the hardware they broke), steam EVERYTHING just to get it presentable, and iron our dress shirts to undo the mess they had made!!!! It will be a very expensive trip to the tailor for both suits- to attempt to undo all the damage Anne's business inflicted. DID I MENTION I NEEDED THIS FOR MY MOTHER'S FUNERAL??? Shame on Anne, and the disgraceful business she runs! Zoom Dry Cleaners - Destroying lives one suit jacket at a time! read more

BEWARE! Dry cleaning services were fine. But in the process, a button on my new suit (worn once) got almost destroyed and was hanging off the suit by a thread. The woman who worked there said "it happens" and told me they could fix, it but would charge me. They said that they are not responsible for any damage that occurs in their care, even for a suit which had only been worn one time. Be careful of a store with a policy in which they accept no responsibility for items in their care, nor any sort of quality check at the end to ensure everything is still there. read more

Zoom cleaners is very reasonable and they do a great job! Ann is always so friendly, and it makes me want to keep going back and give them my business. They have a same day service which can be life saving. It's no extra charge but you do have to get it there before 9am. Highly recommend! read more

This is my favorite dry cleaners! Super fast, convenient and Dom & Anne who run the place are the absolute nicest people on earth.

So inexpensive and nicely done. My husband's suit was pretty beat after a few wears in nasty weather, the pant legs especially. The suit was done the next day, not a spot was missed, and it was nicely pressed. Pick up/drop off is efficient and friendly. And it cost $6.50 total. Yes. I did not put the decimal point in the wrong place. All of these pros plus easy parking....You have nothing to lose! UPDATE: i recently needed to have my 3 custom-made Saris (Indian dresses) cleaned, and I am always wary to take them anywhere. I've had very good experiences with zoom so i rolled the dice with my beaded silk. They turned out beautifully, no beads missing, and they were pressed perfectly. Zoom has proven to me that they use extra care even with the most precarious of garments. Thank you Zoom Dry Cleaners! read more

I love Zoom! I've been going here for about 3 years and even though I moved to a different neighborhood, I still prefer to drive the extra distance to get my cleaning done with Ann and her team. I'm always so impressed by how little they charge and how quickly they turn around my dry cleaning. They also have phenomenal customer service. The staff members are all very friendly and remember my name, even after weeks/months of being away. Just wish there was a location in the North Hills! :-) read more

Zoom dry cleaners is wonderful! Not only do they offer same day service on regular dry cleaning items but the staff is phenomenal! Each & every one were very friendly. I got a simple hat cleaned & when I came to pick it up the other customers inside were clearly regulars chit chatting with the staff. I myself will soon be one of those people because at $2.75 who can go wrong! Also want to mention they offer dry cleaning for comforters at $19.99 when the cheapest I've found elsewhere was $26.99! read more

Very happy with the service I received from Zoom Dry Cleaners. The staff was professional and pleasant when I arrived as a new customer. They took the time to answer my questions and made me feel welcome. I was informed that a small barcode label would be affixed to the tags of my garments for tracking purposes. The barcode was placed on the underside of the tags and was not visible unless you flipped the tags over (it was very small, maybe a 3rd of an inch). I much prefer this method to some damaging alternatives that I've had in the past at other cleaners (pins, permanent marker, etc). They did a fantastic job of removing a stain on a dress. The 2 garments I had cleaned were returned to me in better shape than other cleaners have left them in. The location is convenient; I drive by there every time I head down to the Waterfront, and the price is great, so this is perfect for me! read more

Good service, and quality dry cleaning with same day dry cleaning available for the same price of a whopping $3.25 per garment. Can't be beat for my work clothes. read more

Anne, I spoke to you on the phone. Your response was to hang up on me twice. I made it more than clear that I wanted them removed but you refused and said it would damage the clothing. I didn't move for several months after this event. read more