Cancel

    Open app

    Search

    Alterations Express - North Hills

    2.9 (74 reviews)
    Open 8:00 am - 7:00 pm
    Updated a few days ago

    Services - Alterations Express - North Hills

    Clothing alterations

    Clothing mending and repair

    Custom tailoring

    4 More Services

    Dry cleaning

    Ironing

    Laundry wash and fold

    Stain treatment

    Alterations Express - North Hills Photos

    You might also consider

    More like Alterations Express - North Hills

    Recommended Reviews - Alterations Express - North Hills

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Home Coming suit
    Todd W.

    They altered my son's homecoming outfit in a reasonable time... considering it was the busy season. They did good work.

    The stain that never came out
    Julia G.

    I brought in a comforter that had a coffee stain on it and explicitly told the cashier that it had a stain and I had tried everything to get it out. When I picked it up a week later, the stain was still there looking exactly the same. I called THREE times to speak to a manager and left a message for no one to call me back. Eventually I got a hold a someone and was told a manager would call me back which also never happened. Finally, I was told by the woman on the phone that they "can't guarantee stain removal" and refused to give me a refund. I'm going to try some alternatives online to clean it but I am very disappointed in the cleaning process in addition to lack of professionalism through this vague answer.

    Hook on outside of jacket

    I needed the sleeves hemmed on a jacket. Alterations Express took them up an inch and a half too much. They were able to graft the cut material back on and make a passable hemline. I figured maybe it was a one time thing and tried them a second time to put 4 eye hooks on a vintage jacket. They charged me $46. The hooks do not line up and are on the outside of the jacket rather than inside like they should be. The one set is off by a full inch. It's unacceptable. I took the jacket to Old Flame Mending to have the hooks put on correctly. I will not go back to Alterations Express and I very much do not recommend them.

    The before
    Shauna G.

    I would give them less than 1 if I could!!! I made the unfortunate split second decision to go to Alterations Express on McKnight Road to have my stepdaughters gray bridesmaids dress altered. She was having a growth spurt so I waited as long as I could for alterations and this who I unfortunately chose! When I dropped it off the seamstress was super nice and friendly and was very helpful! it was altered and we went back in to have her try it on and there is a large, very noticeable green mark on the back, I immediately have her take it off and take it out to the front and the Asst Manager was very apologetic she recognized that it looks as if the mark was from their tags and said please let us send it out for cleaning. I told her to have her managers call me and she said she would and that I can pick it up in 2 days. Two days later, I never heard from the managers, I go in and the dress is not back and the manager is rude as shit! She says "sometimes the color bleeds" ummmm gray doesn't bleed green! That I signed a paper stating I don't hold them responsible, she could not show the paper as I didn't sign anything, I just was rung up for the alterations and left. I showed her the pictures where the tag is burned, I tell her I want my money back and my dress better be in the next day! She says she will talk to her higher ups. So today Shane goes to pick up the dress, the stain is gone, but this manager has the nerve to say she flagged me in their system so I can never go to them or their affiliates again (I see from previous situations here that that is their go to move!), she is not giving us the money back and she thinks the stain was already there! Don't insult my intelligence bitch! I take pictures of everything!!!! EVERYTHING! I'm not naive enough to think that green magically appears on a gray dress! Also you can ban me from doing business, you are doing me a favor, I would never step foot into your location again if you paid me!!! I surely made sure to tell the young lady holding a bridesmaids dress, and everyone else in the lobby, not to get her dress altered here and showed pictures and told her they will likely mess up her dress! This manager had the nerve to say, well you can't dispute it because the work we did was done correctly, yes the hem is correct, I also paid for the service and part of that service was the dress being steamed and not coming back with a different color on it! Assholes!!!! The first picture it before it was altered and the second and third is what we got back, you'll see the tag is burned where it was steamed and the color transferred to the dress!

    See all

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Todd W.
    14
    16
    36

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    seamstress that was helping me was miserable and rude. she was miserable that she had to hem a dress... which is her job.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Valerie J.
    235
    31
    27

    4 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alix W.
    161
    1
    0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Thick A.
    70
    21
    11

    10 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A M.
    0
    19
    2

    7 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe M.
    3
    24
    7

    9 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Liz B.
    104
    6
    2

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Jen R.

    Jen R.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Alterations Express - North Hills

    Review Highlights - Alterations Express - North Hills

    During the trips I made to the store, Joanie made the experience positive, and the dress turned out great.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Wash Bored

    Wash Bored

    (7 reviews)

    $

    Even though I live close to several laundromats, this has become the only one for me. The Wash…read moreBored gets high marks right off the bat for having an automatic front door. That may seem trivial, but when I'm carrying bags of laundry along with my detergent and other supplies, it makes a big difference. I like my laundromat to be thoughtful like that. There are two change machines that have never been out when I am there. They also have vending machines for both laundry supplies and snacks, but the location is also within walking distance of several eateries (Reflections a block down, Isaly's up the road and West View Park Plaza a stone's throw away). You will also find both a men's and a women's bathroom. The whole place is kept very clean and tidy. They have single, double and quad load washers as well as large and small dryers. Few machines are out of order and I can say from experience that the owners are quick with any refund and a kind note. Phone numbers are also posted around the Wash Bored should anything go drastically wrong or malfunction so one of the owners can be alerted and take action. The prices just went up on the washers earlier this year, but I guess that's unavoidable. They have a radio but no TV, but I usually end up listening to podcasts on my phone anyway while sitting in a comfy chair at one of the tables. There are always magazines or papers left around to read as well as the community board where people will post menus, items for sale, services and other miscellaneous community items. Oh, and I can't forget the coupon exchange, a box full of coupons for the sharing. Next to the coupon box is a basket of single socks left behind and "looking for mates." Another nice thing they do is $1.50 days - one day of the week when the cost to use one of the smaller washers is only $1.50. I recommend this place to anyone who is nearby and looking for a nice laundromat.

    I'll preface this by admitting it was my first time in a laundromat…read more Pros: THEY OFFER RECYCLING, fairly clean, public restrooms, multiple areas to sit and lounge, multiple areas to stand and sort/fold clothes, coin changer, radio, outlets, good location Cons: no ATM, no wifi. I came around 1pm on a Monday and there was a small wait (10-15 mins) to use a dryer. I thought the pricing was a bit high (2.25 for cheapest washer, 0.25 for 7 mins of drying). I would probably come here again when I have multiple loads; I did save time.

    Alterations Express - North Hills - sewingalterations - Updated May 2026

    Loading...
    Loading...
    Loading...