I dropped my wedding dress off end of June (per her request) for my wedding on September 20th. September 17th I go in for my first fitting where all she had finished was my hem (which wasn't even straight) and she had tried to take in the side under my arm and between my breast, it was bunched up and looked terrible. I told her how worried I was because my wedding was in 3 days. She told me to relax and it would be finished for my wedding. Although she still hadn't started my bustle and now had to rework the bodice. The next morning I went down for another fitting and she tried to fix the bodice however it caused another problem with the boning of the side now sticking out. She told me when she steamed it that it would flatten out and no problem. Which it did not. She was also to tack my two straps together which she didn't do either. My mom picked up my dress Wednesday evening for my Friday wedding. She took it home and had to fix my hem because it was cut jagged and not straight and very noticeable. She also had to tack the straps and fix the hook in the back. The bodice never did lay flat, it poked out and looked terrible. When I put my dress on An hour before my ceremony I cried and they were not happy tears. And then all throughout my reception my bustle kept coming undone. When I called her afterwards to tell her dissatisfied I was with everything she told me she wouldn't give me money back because she worked so hard on my dress and took her hours. I complained to her that the bustle kept falling out. Her reply was I should have just pinned it to the dress. $500 for alterations and I should have to just pin it to the dress. Also told her about the top didn't lay flat and she kept saying you signed off in it. Meanwhile I never did get to try it on again because she told me that streaming it would make it lay flat and I wouldn't try it on again so it wouldn't wrinkle. She was very rude to me on the phone. I told her I wanted to talk with her before I left a bad review to which she said go ahead I don't care about one bad review. I will never recommend a single person to Sewing by Joan. read more