Brittany is an incredible seamstress, she worked on a pair of jeans for me that other tailors…read morerefused to and they look amazing! It was also done for a reasonable price.

I went to them to get two pairs of jeans taken in at the waist and tailored. After 2 weeks I left…read morewith 1 pair of jeans altered. You can try your garments on in store and have them pinned by an employee so you can see you're getting the fit you want. One employee came in for the first pair I had on, pinned them quickly, and told me that they were good. For my second pair a different employee came in and told me that they recommend getting a smaller size, as there was too much fabric to alter the jeans effectively. I thought it was odd that they could work with one pair and not the other, but they are different fits and I don't know anything about hemming pants. I paid for the one pair of jeans to be altered and returned the other pair to the store and ordered more. I dropped the jeans off on a Monday midday, and I was told that I could pick them up anytime after 5pm that Thursday. I went on Friday at 4pm to pick them up and was asked to wait 30 minutes for them to finish up. Annoying, but fine. I came back in after 30 minutes and a different employee said they don't know why I was asked to wait. They could not alter the pants. She then brought out the unaltered jeans, pinned but not worked on, and said that she would recommend I get another size. This is the first time they are telling me they can't work on the pants I paid for Monday and that were supposed to be done the day prior. No phone call, nothing. At this point I had the other pair of jeans that I had ordered after my visit on Monday. I was desperate for the jeans to fit in time for a trip, so I left them with the new pair. I was told that for my trouble she would rush the new pair I dropped off and have them done on the following Tuesday after 4pm. I went on Tuesday at 4:30. They were not done. I was asked to wait 30 minutes, I ended up waiting an hour. The pants fit well at the waist, but then I had to wait for them to pin them to be taken up. I was told that I could pick the pants up that following Saturday after 3pm. Spoiler alter - THEY WEREN'T DONE! The employee behind the counter asked if I really needed them done and seemed annoyed when I said that I did. They rush hemmed them and got them to me in 20 minutes. This was the worst customer service I've received in a long time, and while the result was good, I don't think it was worth the hassle. It was $40 to get the jeans taken in at the waist and $13 for the hem. If you just need a hem, or you have the patience to be told something different every time you speak to an employee, I think you'll be fine. I would not recommend.

My son asked me to get two of his suits and two dress shirts dry cleaned…read more one suit looked like he had thrown it on the floor and left it there for a few days one shirt wrinkled and stained fast forward one week I picked up the clothes they looked brand new and the stains on the shirt were gone can you ask for better? nope excellent service reasonable cost what a great place to get your clothes properly cleaned I saw their sign that offers pick up thats just awesome I work not too far away they will my go to dry cleaner from this day on ps that suit that was on the floor he last wore to my daughters wedding 4 years ago and it had not been cleaned since Way to go Strong ll for brining it back to its former glory

The place to have your fabrics cared for properly. Friendly…read morefamily owned multi generation business. Pick up, drop off, dry cleaning, wash and fold, including commercial services! They even have an online account you can load up ahead of time or as a gift card! I highly recommend Strong's

Beware: unskilled seamstress…read more The staff at Shadyside Valet are very friendly and welcoming and they do a great job with my dry cleaning. However, I would definitely not recommend the seamstress who comes in there once a week. I dropped off a semi-formal dress and asked that the hem be let out 1 inch. When I returned a week later to pick it up, the stitching looked terrible (large, highly visible stitches all along the bottom of my dress) and on top of that, the seamstress charged $50! I will have to pull out the stitches and hem it by hand myself. If you need alterations, go somewhere else!

I was flying in for a wedding, needed a same-day Saturday dry clean of a linen suit. Called…read moreShadyside Valet on Thursday to confirm I could drop off and pick up same-day on Saturday before the wedding. Dropped off 8am when they opened on Sat, it was done by 1pm. Hassle-free, very affordable pricing, customer friendly service all around, great outcome - the suit looked great!

We had a terrible experience with Northumberland cleaning and tailoring regarding some linen…read moredraperies. We took them in the first week of August and it took nearly 6 weeks for them to be cleaned. The draperies had metal loops that needed to be removed, and apparently their tailor was part of the problem. The people that I and my husband spoke to in trying to get them back to us were not very helpful, and all we got were excuses to various problems they had. Then the bill was $265, which is insane. I was out of town when my husband picked them up and he did not question it, which I definitely would have done. So, beware of this highly expensive and inept cleaner, and go elsewhere. Oh, and they also lost one of the loops in the draperies.

I hate to do this since the people working there seemed very friendly. But I had a few expensive…read moredress shirts washed and pressed there and I was very disappointed to find that (1) they usually write in permanent ink at the bottom of the shirt (but they were happy not to do this upon request), (2) one of my shirts was ironed incorrectly with most of the buttoned area folded onto itself (but they offered to fix this and have me pick it up the next day), and (3) there were large oval shaped indentations ironed into the bottom of each shirt, which they said were "normal" caused by the ironing machine they use. Other than that the shirts came out relatively fine, and the prices were reasonable, so its fine for your everyday business casual shirt I guess. I don't think I'll be coming here again though for any nice quality shirt.

Door to door is a perfect way to describe them! Theresa is so nice, professional, timely with…read moreexceptional quality.

Fantastic great service pick and delivery Professional…read morequality service Fair price take all coupons

NHSD band parent here. Over 100 uniforms cleaned with plenty of time to spare for homecoming this…read moreweekend. You guys are amazing.

I had a suit that needed a quick turn around and the owner went out of the way to make sure it was…read moreready and perfect! So kind and accommodating!

Great place. Was open early and finished my 10# of fluff & fold from the first part of the trip…read more Very helpful, even hung up my shirts instead of folding them. Reasonably priced at $25/ 10# minimum. Finisghed in 3.5 hours. Much better than wasting that time on vacation. Very good people. Thank you.

We were driving to Pittsburgh a week into our trip and needed to do a load of laundry. Came here…read morebased on Yelp high rating. Very friendly, helpful staff. Plenty of washers and dryers and clean bathroom.

Great dry cleaners…read more Use them fOr all my wools and dress pants Things come back better then before I bought them I will use them as my cleaner of choice while in the Mckeesport area

We have been using this dry cleaner for 10 years and have always had excellent service. However,…read morethe last couple of times, we have had very poor service. I sent in a blazer for dry cleaning (it was never returned and lost); and somethings were handed back wrapped in bags that were not cleaned. I am not sure what happened. Hopefully, the problem is fixed because we really did like them.

Excellent customer service. Quick service. Try them out! Good discounts too ..... .......read more

Lots of good machines. Helpful staff…read more Parking lot is right outside so bringing your laundry in is easy.

I've been dealing with Laundry Factory for almost 10 years. They know me by name and how I need my…read moreclothes washed. No cap!! Thanks for everything!