Mommy and toddler breakfast date while daddy packed. Highchairs available which was great. TWO EGGS YOUR WAY $16 (choice of ham, bacon or chicken apple sausage) - I opted for bacon + scrambled egg for my toddler omelet & egg breakfasts are served with country potatoes & your choice of toast I asked for wheat and for it not to be toasted for my toddler. My toddler had half a piece of bread and some scrambled egg. The meal was enough for me even with her eating some. The country potatoes were delicious and well seasoned. Comes with a piece of watermelon. Jam and butter came with the bread. Two slices. Overall, great breakfast and all the staff were friendly. Someone came over to refill my coffee without asking. read more

Went for breakfast! Really good service! We had Plu as our server and he was amazing and very attentive!

This dog friendly restaurant includes menu items for our four-legged friend. We stayed at Portola and tried Jacks for breakfast. Located in Portola's lobby, it had a good variety of breakfast items. Reasonably priced, good portion. read more

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Restaurant is located inside the Portola Hotel. It has a great ambiance and wasn't loud or crowded on a Friday night. Service was friendly and attentive, and the food was surprisingly good as well. read more

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Wow! Not only was the food delicious but this restaurant was dog friendly. Our dining experience was as good as it gets for a family and their beloved pets. The wine selection was really good and the deserts were a perfect way to end the dinner experience. I have to mention the staff that waited on us this evening were the Best! Breakfast was absolutely delicious especially the Fluffy pancakes that came with fresh fruit. read more

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I really enjoy Jacks even after the restaurant renovation. The service is top notch and genuinely friendly. I miss their booths and the outdoor seating but, understandably they're making do after the pandemic fallout that hit the travel/hospitality/restaurant industries. I like that they took up half floor of the Portola Hotel & Spa lobby so that Fionanabear could sit and eat with us. Thank you to our server Antonio A. for being so attentive, patient and kind. The Eats: Scallops appetizer was decent but, at $21.00 will probably skip next time (pan seared scallops, spaghetti squash, chimichurri, mango butter sauce) Pork Oso Bucco entree was super yum and so filling! (creamy polenta, bok choy, port wine, wild mushroom, demi glaze) You like meat? Get this. You're welcome. Paired well with the prisoner red blend. Ron R. had the Cioppino (filled to the brim with clams, mussels, prawns, and fish) paired with some garlic bread was pretty nom nom nom! (Would be even better with buttery crab) Drinks by glass Menu: Works well with their food menu and I was pleasantly surprised. Split the La Marca Prosecco to start @ $12 Ron had the PB Amber Ale @ $10 I had the Prisoner Red Blend @ $18 All in all fair pricing by the glass for the location and industry standards and I appreciate the service here They have an espresso machine (Thank the heavens/caffeine spirits) and I rounded off the night with chocolate ice cream and a cappuccino Convenient to just walk down from your hotel room and enjoy a great dining experience with your dog child. read more

Jacks Monterey - Ósso Buco w/ THE PRISONER RED BLEND, Napa for me Cioppino w/Amber Ale for Ron R - Bars Near Me - Monterey, California

Great breakfast and service! Loved our waiter, Plu! He made our morning start perfectly! Holly and Martin.

We are staying at the Portola Hotel, and took advantage of the meal plan which includes breakfast at Jack's. Beautiful place to eat, and a nice choice of breakfast items. Our favorite part was our delightful waiter Plu (Plutarco). He was attentive and helpful, and charming! Ask for him when you stop at Jack's. read more

Service was great! Staff were amazing especially on Christmas day! Had the Christmas set menu and was excited but left disappointed. The lobster bisque was SUPER salty. The turkey was meh but at least it wasn't dry. The pecan pie was also reallly salty??? Both the filling and the crust :/ super salty. Sad Christmas dinner $483 for 5 of us all the way from Indonesia read more

10/10 Huevos rancheros were perfection with salsa verde made fresh daily. Our waiter Plu was welcoming, attentive, and very knowledgeable about the food. read more

The ambiance was amazing, the food was delicious and our server was very nice. I can't wait to come back to town, stay in this hotel and try more of there options. The sourdough bread with garlic butter was fabulous and certainly stuffed myself with it. My toddler had an interesting request of an open faced peanut butter sandwich which they made for him. It was silly since he made it into a sandwich but three is a funny age. I truly can't wait to go back. read more

The Poké bowl, my salad everything we ordered was fantastic! Oh, and don't even get me started on the garlic bread loaf!

My compliments to the chef! Not only was the steak very presentable, but very flavorful and juicy. read more

Jacks Monterey - New York steak with Yukon gold potatoes and asparagus. - Bars Near Me - Monterey, California

TASTY OR WASTEY? Tasty is the chocolate cake....the food, not so much. I have tried several items on their menu, and, I'm always disappointed. I would only recommend the desserts. The hotel itself, is amazing. Quiet rooms. Always very clean. read more

Jacks Monterey - Chocolate cake. - Bars Near Me - Monterey, California

PLU is a wonderful, kind, attentive server. The environment is quiet, & the food is very good & not crazy expensive.

Jacks is a beautiful place to dine with great atmosphere, food, drinks and service! Their seafood chowder, craft cocktails (servers have given me good recommendations based on taste) and salads are especially great. Jacks has special menus and festive music & decor for holidays (St.Patrick's Day, Cinco de Mayo, Christmas, New Year's Eve...) and the open, sunny "indoor forest" dining area with live trees is gorgeous year-round. For a romantic or festive meal, or tasty drinks in the fireside lounge, Jacks had never disappointed me over many years! read more

Jacks Monterey - Lounge area - Bars Near Me - Monterey, California

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I stayed at the hotel and enjoyed the fact that there was a restaurant right there in the lobby. All the trees made it a really unique vibe, felt like I was in a green house. Next, we ordered the yogurt and granola and my child ordered the pancakes. Plu was our server and he got us our order so quickly and checked in to make sure we had a good time. His service was exceptional and I wouldn't definitely like to come back. read more

Last night we ordered Jack's and brought it up to our room and it was absolutely delicious! I had a Garden Bowl that was really fresh, filling, and warm. Also - the Kobe beef burgers only come in sets of twos, but I was told they were delicious.I absolutely loved it so when we woke up, we figured we'd eat from there for breakfast too. We called around 9:20am and were told that we'd be called when to come down and pick it up. We ordered a plate of silver dollar pancakes, and a breakfast sandwich. Around 30 minutes after, we went down since we hadn't heard back, and were sent away that our food "wasn't ready yet". We ended up coming back up, and still waiting. We tried calling them to follow up after 2 hours since the order was placed, and were told that they were 'closed after 10:30am' which would put that at an hour and 10 minutes after our first call I believe. They had larger parties in the lobby waiting for a table when we went down, but we had still called ahead and were told it wasn't ready. It's not that these groups were eating yet, they were still waiting too. So I'm not sure exactly what happened. We had planned to grab breakfast and leave back home this morning, but since this set us back, we're going to grab something quick somewhere else instead. What makes this situation worse, is we were back and forth in calls between Jacks and the front desk this whole time. We ended up going one last time around 11:30am (now, Jack's is 'closed' until 4pm and others are seated). We came downstairs, and they told us "we never got your order" which makes no sense considering they shooed us away and told us they'd call when it was ready. Either the order was 1. Thrown out 2. Never put in. There was a lot of misleading information at this location and with an apology it didn't really make the situation better. All that was said was "Sorry" and "you can try Peter B's" another restaurant. This was insulting considering we had made multiple attempts for a breakfast here. Maybe Peter B's wouldn't make their customers wait 2 hours? Waiting over 2 hours for food and checking in only to be sent away is downright rude and poor customer service. We ordered ahead of the rush, but clearly that was our fault. Dinner was delicious, but the breakfast experience was a huge let down. read more

My favorite of this place was the service. Kasey and everyone around were great! Have a lot of recommendations and answered our million questions lol. I would stick to drinks and appetizers for this place. We had the garlic butter sourdough and it was delicious. The calamari were also on point. Any drink you get will be amazing. This is our second year coming here every visit we come more than once because we feel welcomed and love their drinks. Thank you! read more

Jacks Monterey - Expreso martini no bailys. On point! - Bars Near Me - Monterey, California

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Plu was a wonderful server! He was extremely nice, accommodating and professional! I spilled food on my shirt and he brought a glass of club soda to our table within seconds! He made our dining experience top notch! The food was incredible as well! Esmerelda was a delightful server as well! She was so sweet and gave great recommendations! My family was so pleased with our breakfast! read more

Delicious food- the buttermilk pancakes were amazing! Our server, Plu, took great care of us and went above and beyond to ensure we had an excellent experience. We will definitely be back! read more

Very nice, airy place to eat dinner. Located within the Portola Hotel & Spa. It boasts an atrium dining area with fairy lights adorning the trees. Jack's has a nice selection at the bar and a smaller menu, but tasty choices of which we've tried a few. Everything I've ever ordered here, I thoroughly enjoyed. I have eaten here twice on two different trips to the area and will inevitably come back on a subsequent visit as well. My wife and I really enjoyed our dinner then walked it off in the close by Old Fisherman's Wharf in Monterey Bay. read more

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I got the hummus and veggies. It was a lot of food! It was really good, veggies were fresh and service was great too

Thanks for the great breakfast! Up for Cali Vibes and server Plu was an awesome and hospitable server

Outstanding menu on the Asian influence items. My favorite sandwich is the seared ahi tuna. Start with a thick slice of ahi, seared with Japanese Shichimi seasoning giving a long burning mild spice, topped with purple cabbage and pickled ginger on a brioche bun. Melt in your mouth delicious. I pair this with sweet potato tots and this makes for a great lunch. Dinner, the Pacific Salmon is excellent over noodles and hoisin vegetables. Each bite full of flavor. I have tried the various specials and they were delicious as well. You can sit in a regular table, booth or near the fireplace. You are also next to the wharf if you want a nice after meal walk. Park in the Chase Bank lot which is shared with the hotel, but try to find a regular spot and avoid the reserved hotel parking. After bank hours, you can use the bank parking spaces. read more

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We where rush out by our waitress , ruining our dinner. At the end we just decided to go next door for coffees d dessert.

Went to the bar when it opened to grab a margarita. I was going to ask the bartender if it was okay to bring my drink upstairs to the hotel room but was ignored. They weren't even busy so it was weird the bartender didn't have time to answer a yes or no type of question. read more

The huevos rancheros was delicious. We had excellent service from Plu. We definitely will be back.

We've come to Jacks prior to the renovation. Which I like the modern feel but I don't like the new menu. The food was ok we had a party of 9 and the size of the table and area was so hard to eat. We had to out dishes to the side of us and make it work. I had the filet mignon and it was cooked to perfection very good, but hated the crazy amount of leeks. We had drinks here earlier in the night and the bar setting is really nice great place for drinks by the fire. One of our orders was the Korean short ribs which I didn't get a pic of :( but they were very flavorful and I think besides the Brussels Sprouts/Filet those were the best choices. read more

The food, service and ambiance was awesome! Plu our server was phenomenal. I have never experienced such great service he went above and beyond! read more

We went there for Thanksgiving. . To topnit off, we waited over 30 minutes for food. I ordered the turkey dinner, it came COLD. Turkey was dry, no cranberry sUce and a tiny drop of gravy. Mashed potatoes and stuffing were dry and cold and the green beans were tough. AWFUL! . Dogs were evèrywhere! I didnt see anything about the restaurant being pet friendly. I'm a dog owner but thst was a lot even for me. I sm older and I was annoyed by the barking and worrying about tripping over dogs. read more

The most recommended restaurant turned out to be the restaurant of the hotel where I was staying. The waiter was very considerate. The steak was cut into two for us and the presentation was still preserved. The meat was tender and delicious, and the chowder soup was also good. read more

Jacks Monterey - Bars Near Me - Monterey, California

The calamari was wonderful but the garlic fries were AMAZING!! I've been craving them ever since we left excellent service. Large tables for a big group. Excellent drinks. Validated parking Almost a year later we came back when in town: we still love the atmosphere and service but were sad the bread roll cheese appetizer skillet was gone. The bread boule isn't as good and is more difficult to eat. Please bring back the other appetizer I pictured!! read more

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Very ugly presentation. I preferred tuna poke to go and it's supposed to be with avocado/tuna. They gave me jalapeño and tuna and also zero wonton chips. I loved it last time and this experience ruined it for me. read more

Jacks Monterey - Bars Near Me - Monterey, California

Went here with high hopes. My sister used to love this place, especially because of the nice, private booth seating. We went here Friday night and it looks like it's all been remodeled. No booths. More of a bar type place, much less of the romantic setting it used to be. We sat at an uncomfortable bar table instead. Service was VERY slow, shrimp were over cooked, steak was so undercooked that my husband didn't even finish it. And he loves steak! Pot pie was delicious, thank goodness. I ordered the house Chardonnay and was charged a premium price. Then, the waiter gave us change consisting of 4 singles and a twenty dollar bill. Not wanting to wait even longer, he ended up getting a 25% tip.... We were sad it wasn't a better experience, especially after reading good reviews and hearing good things, too........ read more

Service was great! Food and drink flavors were ok. Probably won't return for dinner as there are many other options nearby. It's also pretty loud as it's in the lobby. read more

Jacks has gone down hill. The menu needs to be updated and the quality of food is just not the same. I am not sure what jacks is thinking. I ordered the New York and Potatoes. The potatoes tasted like it had some lemon or sour seasoning - the steak was really bland. @ jacks - is this really what your trying to put out or is this a mistake? ...Just terrible!! I think you need a new Chef!! Flavors are terrible . To the manager that contacted me... please don't apologize if your not going to fix the food. Challenging everyone to put pressure on jacks management to bring it back to what it was. NEW YORK STEAK 9OZ yukon potato tostones, bordelaise sauce $39 read more

We stopped by here for a family birthday dinner, really cute place, decent prices judging it's a dinner place, surprisingly it was really empty which was really nice. the food was good according to the rest of my group I personally wasn't the best fan but I think it was just me. The waiters were really kind though, overall a cute restaurant that was nestled into a lobby of a hotel. read more

Jacks Monterey - Bars Near Me - Monterey, California

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Beautiful and delicious! Great customer service and super quick service as well which was appreciated! Loved the filet, salmon and New York stripFilet Mignon Tips StroganoffMonterey Bay SalmonNew York Steak! Roasted lemon potatoes were to die for!! Got my order to go and enjoyed it in the hotel room watching tv! Great drinks there too!! Definitely recommend this place! read more

Jacks Monterey - Filet, salmon, sirloin! Delicious!! - Bars Near Me - Monterey, California

Best calamari I've ever had. Delicious calzone, and the staff was super friendly. I love the stools too, super comfy. Only downside is the food was so rich with flavor I had to stop. read more