I hate coming here. Always slow as hell, POOR ASS service. Shame…read more Staff will leave you at the ordering desk for 20 minutes before coming to take your order.

This is the worst chicken place I've ever been to. Their menu needs updating as they don't offer…read moresome sides they have on the menu (like corn? what on earth!) And the people aren't very nice there. I went and ordered a family meal, a mixed box and the three large sides. She said it would be 25 minutes for white chicken and would I be okay with dark. I said yeah, sure, I suppose that's fine. She said that the dark was ready. Well, I still waited about 45 minutes for the food. The girl at the front (short braids/dreads like no longer than bob cut) was stale and just stared at me the encounters I had with her. I asked if they no longer served corn and she just said no and stared at me. I was like oh okay, fine no problem. The chicken was also lightly cooked and a lot lighter in color. I was sick the same night and following day. These people don't care about their customers. They care about getting their pay and leaving. I wouldn't ever recommend this location.

I wanted a salad and decided it was worth the wait for the drive thru line that was 7 cars deep…read morethis time. The line moved quickly. My salad was fresh and my one piece of toast that was cut in half was warm when I got home. The two small bags of Ranch salad dressing was insufficient for the size of salad received. Unfortunately I didn't have any other dressing at home so I tried making something with items in my kitchen. That was a fail! Next time I will either stop at Aldi to buy a bottle of salad dressing or pay for extra at the restaurant. Had I parked and went inside, I would have discovered this issue at the restaurant. Lesson learned. The outside of this location was free of trash and clean. There were several people at the window getting orders together. Unfortunately I lost sight of my credit card and it looked like it was laid down on the counter next to the monitor. I saw when one of them picked my card up and gave me it and my receipt. I turned my card off immediately as a precaution. They need to improve their protocol for customer satisfaction. It's going to be a week before my bank can send me a new card. All because I don't know where my card was when below my line of view!

After waiting 25 minutes I wasn't too happy getting home to find 4 tenders and a handful of…read moreunseasoned fries. Tried calling numerous times but it would ring or go to the busy tone. Drive thru staff weren't very pleasant either.

Just rude asked for a regular fry and they gave me what they wanted ROACHES all over the kitchen.read more

Was told they were only taking Door Dash orders from the drive thru speaker. I clarified that…read moreRIGHT THEN I could only order food from a delivery service. I don't know why nor how long it would be that way but it wasn't acceptable to me. The up charges for Door Dash isn't acceptable to me after I've already driven to the building. Thanked him and moved on to an even worse situation.

I went there today I order the steak egg and cheese bagel meal ,with extra onions. When I received…read moremy food I had no onions on the sandwich. The tall lady with the gold in her mouth ... Stated that you can take the food and go ! we don't have time for this shit today ! I ask her again Miss my food is wrong ? Why are you screaming at me ,she told me this is the way I talk , I told her mail I have not raised my voice at you. You have no reason to be screaming at me .She then said give me your receipt ,and Get the Fuck ! out of my line and through my money into my car.

Terrible service, the manager looked stressed and smoked out. Her gold teeth were tarnished from…read moreall the cigarettes. Forgetting items in a customers order and putting the blame on the customer is absurd. Tall, big black lady loud mouth. This is coming from a black person also.

I really enjoyed this food today! I ordered the Monster Bisuit meal, a large Diet Dr Pepper,…read morehashbrowns, and two chicken biscuits. I was super excited about trying this out as I know many years ago my grandfather used to frequent different Hardee's locations. I was pleasantly surprised I enjoyed my meal so much. The price wasn't bad at all, the service was really quick (not to mention they took me a little after breakfast time (10:30am) which I highly appreciated it) and the food was fresh! My biscuit was GREAT! It was hot, fresh, and large. I struggled to finish it due to the size, and the large hashbrowns was actually a really good size as well! The Diet Dr Pepper was crispy and bubbly. I struggle finding places who care for their fountain unit, but this was obviously spot on! I look forward to my next meal at this Hardee's.

"Great service despite the morning rush! Friendly staff and delicious, fresh food!"…read more Ms Morning Manager was a Pretty beast

Chicken was fried really hard.. the grease was not fresh.. my chicken looked nothing like the…read morepicture

They are fast, friendly & efficient! LOVE their fried pork chops, fried rice (as my side) but the…read morebest part are their WINGS! BEST drive thru IN WEST BIRMINGHAM!

Cook Out is one of my favorite spots when I want something quick, cheap, and actually satisfying,…read moreand their hotdogs are a big reason why. I love that you can get a full meal without spending much money, which is perfect for college students or anyone on a budget. The hotdogs are simple but really good, with soft buns and just the right amount of toppings. I usually get mine with chili and slaw, and it always hits the spot. What makes Cook Out even better is the tray deal, where you can get a hotdog, two sides, and a drink for a really good price. I usually add fries, quesadilla, and Dr. Pepper, which sounds random but somehow works perfectly together. The service is also super fast, even late at night when the line is long. It's one of those places you can count on after a long day or when you're hanging out with friends and don't want anything too fancy. The food isn't gourmet, but it's consistent, filling, and exactly what I expect from Cook Out. I would definitely recommend it if you're craving classic comfort food without spending a lot.

I visited around 9:30 pm on a Sunday night & the drive thru line took f o r e v e r. Only 3 cars…read morewere in front of me once I ordered yet the line was at a near standstill for 15-20 minutes. I received my order at 10 pm and all of the food items were wrong I also received a cup of tap water despite the order board displaying "bottled water" as the water drink option. I parked and walked inside to get things sorted. The cashier at the counter was very attentive, apologetic and quickly righted things. She informed me that they had a lot of new employees and were still working things out. I appreciate her honesty and efficiency! Had it not been for her this would have easily been a 1-star review. It seems Cookout is the place for high schoolers to hang out on summer nights. Upon exiting the building there were several large groups of kids standing about & sitting at the outdoor tables. And the drive thru lines were both packed out by the time I got back to my car. Overall, I wished I had stopped somewhere else.

Giving Krystal a good review has been tough, because I've had a lot of problems with Krystal in the…read morepast with them keeping irregular hours. Several times I've driven to a Krystal that was supposed to be open, only to find out they were closed, seemingly for no reason. My last trip to Birmingham I found one Krystal that said they were open 24 hours, but was closed when I got there, and one other that was actually open 24 hours. I was there around 10 pm and they were out of everything except burgers and fries. The food is good but my advice is to go early before they get bored and close up, or can't provide your favorite for some reason.

I sent my son there yesterday for 6 Krystal s with cheese no onions they messed up my whole order…read moreand won't answer the phone