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Jack's Family Restaurant

3.2 (10 reviews)
Open • 5:00 am - 11:00 pm

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Anna M.

Newly opened, still working out a few things, but a very nice experience. This Jack's is much more like the "traditional" Jack's with a fireplace and homier feel to it than the one that was a conversion in Alabaster. I love that they decorate for the holidays, and the dining area was open and roomy. The only small suggestion would have been to incorporate a small garbage area, or even just a 'bucket' type on the condiment station in the dining room. People tend to leave their straw wrappers there instead of walking over to the garbage can to get rid of them.

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1 year ago

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1 month ago

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2 years ago

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2 years ago

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8 months ago

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11 months ago

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7 months ago

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2 years ago

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11 months ago

Patience is so amazing. Very sweet and very welcoming, served good fast!! Ambiance was good!

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1 year ago

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Zaxbys

Zaxbys

3.9(20 reviews)
1.0 mi
•$

This Zaxby's location in Pelham has been one of our staples over the years. It's on the way home,…read moreor fairly close for a trip out. I used to be able to leave the house, go through the drive thru, and be home in about 15 minutes. The drive thru has become busy, just like every restaurant with the option in the last 5 months. Zaxby's has done well to be able to make it a fairly quick process, and the line moves quickly. (I think without the dining room being open makes it even faster.) Our family favorites are the Nibbler meal, the Big Zax Snack, the House Zalad, and the Boneless Wing meal. If you prefer a full-size finger, you can always get the Snack or any finger meal with buffalo sauce for a small upcharge. They're also pretty good about customizing your options. You can sub a nibbler bun for toast in your meal, or vice versa. They also have an option to get combo meals without the drink. While I haven't tried all of the sauces, they offer a wide range for any preference. My favorite is Tongue Torch because it's still kinda spicy, but it doesn't have the added butter/fat of the Original which can make it just feel too heavy. Although, let's face it, you're not going to Zaxby's for the healthy options.

Leaving this review to remind myself to never come back to this location…read more 32 minutes from ordering until food came out, employees in the kitchen didn't care, the girls LLR out front was sweet but not assertive, chicken was cold, no ranch on the chicken bacon ranch fries or wrap, nasty Coke freestyle machine out of syrup, bathroom worse than any gas station bathroom I've ever been in. Love Zaxbys, but will never return to this location.

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Zaxbys
Zaxbys
Zaxbys

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Jack's Family Restaurant - Purchase of breakfast

Jack's Family Restaurant

2.2(37 reviews)
1.8 mi
•$

I swear I think they put the most annoyed/impatient person possible on drive thru. LOL Doesn't…read morematter if you know what you want or how quickly you order, they're usually cutting you off in anticipation of the end of the sentence. I usually overlook it, but sometimes it's hard when they've gotten the order wrong, and you can only think they weren't really listening to the order. They are pretty good about having teenage workers, and a lot of times the drive thru team member seems about that age, so perhaps they will learn with experience. The food is alright for dinner; I'm not the greatest fan of the change to a potato bun or whatever it is that Jack's made in the last year or so. The "new" buns seem way too bready, and usually a bit dry; tends to overwhelm the burger. They make their milkshakes with real ice cream, so it's nice to have a hand-dipped shake instead of some mix-made shake at the competitors. Also, if you ever have the opportunity to try their blueberry fried pie when they're offered for a limited time--do it. Also pretty tasty. Their breakfasts are the real star at Jack's. Great biscuits!

Service was AWFUL! I asked for smoked sausage on toast the MANAGER charged me for a Big Breakfast…read moresandwich add Smoked sausage.. which includes EGGS and cheese!! Then got upset when I told her she rung it up incorrectly I WORK AT JACKS never again will GO BACK HERE!!! July 25th is definitely my first & last time going to this nasty fly infested restaurant. Paid nearly 15$ for dry sandwiches and cold hash browns

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Jack's Family Restaurant - The World's Most Expensive Fountain Soft Drink.

The World's Most Expensive Fountain Soft Drink.

Jack's Family Restaurant - They cater!

They cater!

Jack's Family Restaurant - Half a milkshake. This is how it was when I got it from the drive thru employee.

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Half a milkshake. This is how it was when I got it from the drive thru employee.

Jack's Family Restaurant - hotdogs - Updated October 2026

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