Jack's Bao is more or less a fast food noodle place. However, it is chilly outside and we wanted some warm broth and noodles. They were pretty quick to bring out the order out to us so that was good. As far as the food, the won ton soup was surprisingly good. Enjoyed the flavor of that one. The beef noodle soup was ok I guess. Chunks of beef with spaghetti type noodles in a beef broth. The fried won tons were a outta the box type of food, not a winner. All in all it was fast, hot, and decent. read more

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The wonton soup was great - good flavors and good amount of it! We tried the new menu item, the bbq pork over rice. The rice was very undercooked, to the point it was inedible sadly. Another guy at a different table said the same of his. The pork and veggies on it were good though but sadly overshadowed by the undercooked rice. read more

Food was fine, flavors weren't 100% authentic (I/my family are Shanghainese) and the noodle/wontons came out slightly warm, certainly not hot. Service was terrible - everything came out in waves, with our fourth bowl of wonton (for a group of 7) coming out THIRTY MINUTES after the others. They served multiple other tables before finishing ours, even though food was all on the same order. Restaurant was about half full, not hard to find seating or order. Wouldn't recommend amongst other options on Cannery Row. read more

Located at Cannary Row, It's in a prime spot. The interior of the restaurant is nicely lit with modern ambiance. Service was self order/pay, basically, they have a food runner and that's it. As for the food, it was a horrible horrible meal....the bao had a very tiny amount of pork, served with chili paste, vinegar and soy sauce. Very disappointing meal.... Had to go to a different restaurant just after.... read more

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We came here on a weekday evening and there were a good amount of tables taken. We ordered our baos to-go and tried a few sitting on a bench across the street in a plaza. My partner said the steamed pork bao was fine, but it only had pork in it and was missing other toppings. The sweet red bean baos were also standard and not too sweet, but the baos themselves a little more on the dry side. This place is fast casual - When you get in, you're unlikely to be greeted and you order your meal at the kiosk. There are plenty of tables and you pick up your food at the counter when your number is called. read more

Jack's Bao - Steamed Pork Bao - Shanghainese Near Me - Monterey, California

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Food was okay. It's really a 3.5 star but didn't want to round up to 4 stars. Fried wonton was pretty good. They were out of the pork bao (disappointing). The vegetable bao was decent. Service was pretty fast. We also had the chili wonton which seemed like it could've been cooked better. For the price, not the greatest....it was busy, and we were still able to have a place to sit. read more

When you're craving noodles but also low-key giving up on life... this place will do. Listen, if you're from the SF Bay Area like me, you're used to hand-pulled noodles that slap you with flavor and maybe a little emotional trauma. This place? It's more like a polite noodle handshake. My daughter gave the Braised Beef Noodle an 8, I gave it a 7, and the noodles gave up trying at around a 6. Pretty sure they weren't hand-pulled unless they were pulled from a freezer bag by hand. Flavor? Solid. Soul-stirring? Not quite. Would I drive to San Jose or Santa Cruz instead? Yes, if I had time, gas money, and a podcast to cry to. But if it's 5pm, you're starving, and your standards are rapidly lowering... this place hits the spot just enough. Bonus: It's self-serve! You order on your phone, food shows up like magic, and you get to bus your own table like it's a team-building exercise, perfect for corporate offsite as the place is big and spacious enough to host 60 people. So basically, it's dinner and character development. read more

Jack's Bao - Braised Beef Noodle Soup - 7/10 - Shanghainese Near Me - Monterey, California

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Me and my sister got the bao and it was pretty bad, had no flavor, and overpriced for what we got. We should have known better because the restaurant was completely empty but the reviews seemed good so we gave it a try anyway. It was very clean inside and so were the bathrooms but it doesn't make up for the food being so disappointing :( read more

Stop by Jack's Bao for quick grab & go bites on Canary row across from Intercontinental hotel. I ordered steamed pork bao. Came in 3 bao per order. The steamed flour textured is soft, chewy texture, moist as a good bao flour should be, but the pork filling tastes bland and small in size compare to the outer shell. My rose with lychee green tea is very tasty with couples of real lychee on the bottom. Recommended to order this. Like the mint green color with contemporary decor inside. Order process was self service on the computer screen. Wait about 5 mins for my to go order. So, if you looking for an authentic steam bao bun similar to Asia, Jack's bao still not my cup of tea. The lychee rose green tea is delightful though. Would love to go back and actually try others in the future update. read more

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This is a 4 stars for Monterey, a 3 stars if you're comparing to SF Bay Area or CA East Bay Asian food. I honestly want this place to succeed! Our order: pork XLB to share between 2 people, this was around 11am as a small snack to hold us over until our "real" lunch, and we expected this to be kind of tacky but it actually surpassed my expectations! $15 for our order of 8 xiao long bao, $18 after tax and tip. Pros: - Not too bad on the authentic meter! While the food was mostly prepared by young Latinos, it actually tasted pretty good and met my expectations. - Fast self-order at the kiosk or via QR code, fast casual vibes which made this the perfect "quick meal" on our way to another excursion. - Clean, efficient, our food came out within 5 mins after ordering. - Convenient location without much competition - if you're craving Asian food in the area, this might be the best you'll get! Cons: - the XLB were lacking in soup amount, but the soup was present so I won't be too harsh. - Randomly came with a side of....chili salsa? but like actual Mexican salsa? unclear. I thought it was funny and it made me laugh. Not the biggest deal because you can choose to dip your sauces or not - slightly overpriced for what you get, I think I would have preferred to pay maybe $13-14 for the soup dumplings. But again, it's a big touristy area so I get it. Overall I would not mind coming back! And I wouldn't mind bringing my Asian immigrant parents here either. read more

Jack's Bao - pork xiao long bao, $15 before tax - Shanghainese Near Me - Monterey, California

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Terrible. It's pretty obvious or it really seems like they are using Costco frozen food and heating it up in my opinion. They don't give free water you have to buy a bottle. The hostess/cashier had a pretty awful attitude. Didn't greet us when we came in. Very limited choices for food, probably because it's dependent on what they are selling at Costco. Very dirty floors and tables. Don't go here if you actually like bao or dim sum. You will be disappointed, you will spit out your food into your napkin like I did. read more

This place was nice and clean. Everything we ordered was pretty tasty. Only thing was both of the noodle soups came out lukewarm and I like my broths to be extra piping hot, I want to see steam coming out from the bowl. In this case it didn't so we had to send both bowls back to warm them up, one bowl came out the same temp and the other was doable. Soup dumplings were delicious, the sticky rice shumi was decent good for vegans. The spicy wontons were good had a nice sauce to it. Overall good little spot if you want some soup since it gets cold around here. Best thing was the soup dumplings , definitely order that. read more

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It fulfills the stomach if one is yearning for Asian noodle soup by the bay! Their pork flavors of spicy ground pork, meatball and Xiao Long Bao is average. Simple menu. Don't expect much. It's just to satisfy that soup around this area, which is great for that. No competition and it's all about convenience. Self serve casual dining. read more

Jack's Bao - Lions Lion's Head Meatball Noodle Soup - Shanghainese Near Me - Monterey, California

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Perfect dim sum Chinese food in Monterey Bay. After visiting the aquarium perfect spot to have lunch. Braised beef very tasty. Noodles aldente. Soup broth is great. Chicken over rice tender and tasty. Custard bun creamy. Authentic Chinese dim sum spot. read more

We went here my friend was very excited to dine here and it was 40mins before closing. We got our food on a to go box and we thought since they're closing soon they decide to put it like that. But we stayed there and I have to ask for a bowl for it and we're around the area for staycation only. We're far from home.. Anyways, I got my food the beef noddle was delicious. I unfortunately the pork bao was soggy and the meat was salty. Whatever I ate it because I was hungry. The only thing I'm mad about is the girl serving us had an attitude and didn't have have good customer service. I understand the restaurant is closing but you don't treat customer like that. My friend's food Xiao bao came out cold inside and I wonder if they're frozen and rush us. This is not okay! Do better next time please! read more

The first time we saw this place months ago, i actually passed up this place on purpose thinking there couldn't possibly be a good Chinese place in Monterey...and especially NOT near a popular attraction like the Monterey Bay aquarium. But, I caved in when my parents were given a bday coupon to use. And I'm SO glad we tried the food here. In fact, it was so good, we ended up ordering FOUR times in just 2 days. Beef noodle soup hands down was one of the best if not the very best we have had. Beef was perfectly tender and the sauce they add to the beef and noodles is phenomenal! It has a slightly sweet and savory flavor that made the broth really stand out and the noodles were soft and a perfect compliment. We ordered this 3 times bc it was that good. Second time tho didn't have as much beef seasoning and was a little bland but still good. We needed up putting on le order on ice to enjoy the next day at home nd it was still very delicious! They did a great job of packing everything separately which I love so that things don't get soggy and so that you can more easily add or subtract items. Also tried the cold noodle peanut dish. It was ok but it's a little bit too peanutty with a lot of peanut butter and peanuts. I was glad they did pack everything separate tho so that you could add what you wanted. To go orders come in a cute reusable bao bag that you can use to put your Monterey items in. They have door dash, uber and are on toast. Portions here are very generous and easy to share. Too bad this place is so far otherwise I would frequent this place often. Next time I'm in Monterey I'm definitely coming back read more

Jack's Bao - Braised Beef Noodle Soup - Shanghainese Near Me - Monterey, California

Stopped in here on a whim to try something new for the area. Went with the steamed pork bao, pan fried dumplings and wonton soup. The bao were absolutely nothing special. The fried wontons were over cooked to the point of being hard eat. The soup was simple in flavor. What threw me, and this is on me, were the tiny shrimp with their tiny beady eyes staring back at me in the soup broth. They had self-serve water. Bathrooms seemed to be closed. I liked the ordering style, where you can order at a kiosk or at the table, but that was about it for me. read more

Jack's Bao - Fried dumplings - Shanghainese Near Me - Monterey, California

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I know a place is good when I get beef noodle soup and xiaolongbao for takeout and it's some of the best I've ever had. Can't speak for the in house ambience but the beef was so tender and not stringy at all, melts in your mouth, flavor of the soup base and provided sauces were perfect. No complaints and will have to come here now to try in the restaurant. read more

This place is a bit mediocre in terms of taste but if you're craving dumplings / beef noodle soup it isn't too bad. The XLB was a bit overcooked so I didn't enjoy them too much. I thought the beef in the beef noodle soup was really tender and it was pretty decent. They gave us a free rose tea with our order. read more

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Went to this place when we came to visit out of town! So good! The dumplings and he noodle soup was so good. I enjoyed the soup and the flavor, im not into pork but the pork was cooked perfectly. The dumplings/boa's were a little dry and could use a little more flavor but still something I would order again. There was a bunch of space, fast service, and bring the food to the table for you. If you like Dan Dan noodles and dumplings I would recommend trying this place out! read more

expensive & flavorless, even the drink we got was flavorless (somehow..?) good for a quick bite but wouldn't come back again for the food. you order on the kiosk & a worker is there to help you but there aren't many opportunities to interact with the server besides that read more

Jack's Bao - Beef Noodle Soup - Shanghainese Near Me - Monterey, California

Staff is so friendly and helpful. We were debating what was in the cold noodle and the tofu was incredible. I could eat an entire bowl myself and not share. We always do family style dishes. Pork boa were light fluffy and super rich flavorful minced pork filling. The lychee lemon tea is light and refreshing. We also had xao long boa soup dumpling my daughter almost an entire basket her fav and they soup was rich flavor, lots of soup and a thin wrapper. The ambiance is bright and clean and they keep their bathroom so clean. Definitely worth the go for a quick meal. read more

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Went to Monterey and wanted to try some dumplings. Dumplings were fresh, nice and moist and flavorful. Had the small won ton soup as well and it was ok, except the sample bowl on the counter had egg strips and what I was served didn't, just won ton, seaweed and broth. Has the deep fried shu mai as well and it was good. Pricing was a bit high for what was served. Nice place for a quick bit to eat but not if your are hungry and looking to come away full. read more

Yummy food, great and friendly service Value for the money Clean tables Easy ordering via the app read more

Near Cannery Row? Looking for something warm to eat in the cool weather? The service was fast and efficient, food came out nice and hot. There is a fair amount of indoor seating (no outdoor), with a lot of takeout activity. We ordered the WonTon soup, soup dumplings (Shao long bao) and spicy pork noodles. The Soup Dumplings came out super hot (surface of Sun hot) as they should. Don't let them sit, we let ours sit for a little too long and the dumpling broke and drained. They were tasty, just eat them before they drain. I chose the spicy pork noodles, so I'll focus on this dish. The noodles were good, the pork and broth were also good. The soup came out very hot (heat wise), however on a scale of 1-10 (where 10 is super spicy), the spicy pork soup was about a 2 on the scale, which was a little disappointing (I'm usually a medium spice eater). Overall, it's a good place especially in Cannery Row on a cold day. read more

Jack's Bao - Steamed Pork Xiao Long Bao (XLB) and Spicy Ground Pork Noodle Soup - Shanghainese Near Me - Monterey, California

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Stopped by for a quick snack before the aquarium. Super easy, can order online or on the machine at the front! Steamed pork bun $12.99 for 3 of them. Touristy prices. Pork bun was pretty good! Flavor of the pork was delicious! The bun is soft and fluffy! Can't go wrong :) Easy and fast food option! It comes with a nice, small, reusable bag! read more

Jack's Bao - Steamed Pork Bao - Shanghainese Near Me - Monterey, California

I heard a lot of good things about Jack's Bao. It is a nice addition to Cannery Row food scene. I hope it can survive. I ordered at the counter and sat down but it looks like you also sit down and order via a QR code and they will bring you the meal. Service was pretty quick for a Sunday afternoon. The restaurant is open seating and very clean. I got a window seat so I can people watch. I ordered Pork Xiao Long Bao (soup dumplings) ($15) and a pork Rib noodle soup with a deep rich broth ($15). The Xiao Long Bao was good though trying to eat 8 by myself was a challenge as the soup seemed to solidify as it cooled. A bit pricey than I would pay in the Bay Area but I understand the location. The Rib Noodle soup had chewy noodles and the soup base was hearty. Also ordered the Lychee Lemon-Rose Green Tea which was refreshing with a couple of lychee fruit in it ($5). If you are looking for something different on Cannery Row, give them a try and be patient when ordering. read more

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Good Chinese food directly across from the Aquarium, in the heart of cannery row. This is a fast casual eatery with basic sterile plastic chairs in the dining room. Xiao long bao is the main titular dish. They also offer a variety of soup noodles. Everything tasted good and was prepared right. If you are already in cannery row, this is a solid choice for a meal. read more

Jack's Bao - Beef noodle soup and lychee tea - Shanghainese Near Me - Monterey, California

Manhattan Chinatown prices, frozen food aisle quality. Bao dough was too heavy. Some dumplings were warm enough, some were not. Apparently. none of the rude teenagers working there know how to operate a microwave, because these buns had not been steamed any time in the past few hours. Waited forever for food. When it came, I politely told the servier, "I understand it might be very warm in the kitchen, but it is quite cold out here. Could you turn on the heat a bit?" She said, "No. It's very warm in the kitchen." Horrible AI music would have spoiled my digestion even if the food had been better. read more

Food arrived quickly and location is very close to the aquarium, so convenient if you want to get a meal outside! I got the mushroom and veggie noodle soup, and while it did have plenty of mushrooms in it, the dish overall was a little too sweet for my liking. The soup base itself is pretty sweet, which in turn made the mushrooms and tofu very sweet and a little overwhelming. My boyfriend got the pork rib noodle dish, and while the soup was better the pork was dry. read more

Jack's Bao - Pork Rib Noodle Soup Veggie/Mushroom Noodle Soup - Shanghainese Near Me - Monterey, California

nice clean open seating, easy way to place orders. everything was good except their rice. the rice was undercooked so we couldnt eat it. gyoza was more like fried wontons, still good though. read more

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This rating is strictly based on their service and food. We went there for dinner a little before 6pm on a Monday. We chose to give this restaurant a try because we were looking for something lite for dinner. We ordered a bowl of Braised Beef Noodle Soup and a bowl of Pork Wonton Soup. The cashier was friendly and took our order promptly. Our food came about 15-20 minutes later. Each of the soups smelled delicious and tasted even better than they smelled. It was very authentic. The only thing that I would have like to see is maybe some pictures of their foods or their mascot or something on the walls. As is it's currently bare walls. Even the huge window didn't have anything on it. I feel like more people would try their food if there was a bigger "wow," factor on the window. read more

It's delicious but check your orders! I was at the aquarium and decided to stop by to pick up some lunch to take home with me before leaving Cannery Row. The man handed my order to me and literally said "It's all in there," But then once I got home no it wasn't. I had ordered veggie bao buns and veggie shumai but once I got home no bao buns. Obviously I'm not driving all the way back and fighting parking at cannery road to get them. So learn from my mistake and open up that order. I hate doing that I always feel obnoxious but then something like this happens. :( read more

This is more about attitude than food. The food is actually my favorite but the problem is consistency. My favorite restaurant was the Jacks Bao in Aptos. It opened, closed abruptly and then closed again after having very spotty service. I would often call the Monterey Jacks to see what was going on with the Aptos store. Despite it being the same business, the staff at both were always put off by my genuine questions. Especially given that I LOVE thier food and have written very positive reviews. When I called to find out why the Aptos location closed again without notice, it was like I was majorly inconveniencing them. Maybe, thank you for your loyalty. I literally ate their food at least 4 times a week. And I will go to the Monterey store to get those little dumplings I love so much. But maybe instead of treating customers like their love of your food is an inconvenience, have some skills at turning the experience to a win. So I ask here, why did Jacks Aptos shut down again? read more

The beef noodle soup was sooo good, and I don't know if the service or that was better! Would recommend to anyone looking for a delicious meal in Monterey California! read more

Came here for lunch after reading the reviews. The beef noodle soup was ok. The beef was not tender at all and dry. Seems like they didn't cook it long enough to make it tender. The soup had good flavor. The xlb were small and not that much soup in them. It's ok considering it's like a chain resturant. If you are hungry it's a good spot for something fast. read more

Jack's Bao - Steamed Pork Xiao Long Bao (XLB) - Shanghainese Near Me - Monterey, California

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We got thensoup and it was each bite was flavorful and the broth complemented it. The fried dumpling was also good. Don't recommend to eat afterwards. The oil seeps in and then its soggy, buy super yummy fresh. The.venue is large and probably gets super busy during peal tourists seasons happen. It is walking distance from the aquarium and within the cannery district. So it's a nice little stroll for either a snack or a meal. read more

Came here during busy Labor Day weekend! They are fairly new and right in cannery row just a hop skip away from the Monterey Bay Aquarium. Being that I love all things dumping, we knew we had to stop by here before going back home! Were greeted immediately, you order at the counter before finding a seat. The inside is so cute and modern, and ordering was super easy. I tried the soup dumplings, mini wontons, and the spicy noodle soup. Everything was absolutely delicious and their lychee tea was extremely refreshing! Can't wait til we're back to try other dishes! read more

Delicious spicy ground pork noodles with the fresh spicy yummy soup. Huge serving that will take 2 to 3 people to consume. Service was quick once we ordered, they took about 5 minutes since it wasn't busy today. Bathroom was clean and the table were clean and neat. I highly recommend this place for people who visit down town Monterey. read more

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Walk in friendly can order in the front or at the table Food came out quick I got the steamed pork xaio long boa xlb Shrimp and pork wonton soup And fried wontons All that plus 2 sodas cost me 55.63 Had my 3 month old baby with me and the environment around me was relaxing were he fell asleep . First time here and I loved it thank you guys read more

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