I had such a good experience with Mark I believe. My tire blew out on the freeway and he came out…read moreright away, got me a new tire, and made sure I was safe to drive home. Later that same day, he even came to my house to replace my other three tires. Mark was super nice, helpful, and straight up about everything. He didn't try to sell me anything extra, just took care of what I needed and gave me a solid price. The whole thing was easy and honestly such a relief after a stressful situation. If you ever need roadside help or tire work, I really recommend Mark. He was great!

I strongly recommend avoiding this company, particularly the owner…read more On three separate occasions we've dealt with him, and each time there was an issue immediately after purchasing tires, his response and customer service were extremely unprofessional. Today my friend called to get a quote for tires for me. While I was on speaker, the owner gave us a specific price. However, after his employee installed the tires, the owner attempted to charge double the quoted price for just two tires. My friend went outside to speak with him while I remained on the phone. Instead of listening or trying to resolve the situation, he immediately began yelling and refused to listen to either of us. Unfortunately, this is not the first time he has behaved this way. This is now the second time we've experienced this type of conduct from him. It's honestly surprising that a business operating this way has managed to stay open this long. We apologized to the employee who had already put in the work, but the owner still threatened to charge us $100 for the 15 minutes his worker spent on the job. My advice: take your business elsewhere.

I would definitely recommend Zonum to anyone! Hopefully I never need roadside assistance, but if I…read moredid I would not hesitate to call Zonum. They can also do some mobile services if you're not stuck on the side of the road. They are everything you want when you need help and don't know much about vehicles. They are honest, professional, and most importantly they show up when they say they will. Frankie & Chris are the nicest guys also. We have given their contact information to other people who may need their services. My experience with them was only positive.

My wife and I just bought a 2019 Crystler Pacifica Touring Plus Minivan with an additional S…read moreappearance package. This made the van come with custom 20" rims and low-profile tires. Well, last night Friday, June, 10th 2023 we were taking the van out to grab dinner. It was my first ride in the van. I am medically disabled and on oxygen 24/7. So one of the main reasons we got such a nice vehicle was the stability of getting me places in comfort. We weren't but about a mile from home, going through a little construction, when we had a duel blowout on the right side. We got the van to the Circle K on the corner but we had no idea what to do then. It's Friday at 7 pm in central Phoenix. We have two 20" low-profile flat tires, our dog is with us and I was on my last tank of oxygen. We tried calling 3 local tire shops but none could come and help us. I called two different tow trucks but one said no and the other was going to take a couple hours. Needless to say, we tried many different ideas to get the tires fixed. We were just going to give up and get an Uber or Lyft home, even though I hated the idea of leaving our brand-new van in the Circle K parking lot overnight. Right then I came across Zonum Roadside assistance. Lux answered the phone after the second ring and I swear it felt like I was the main character in a movie. I explained the situation to him and he understood how nervous I was about running out of oxygen. He told me they could be to me in 20 mins. They would pop off and check both tires. If they needed work, they would drive back to their shop and fix or mount new tires. Then return to us within 45 minutes. We had called several places with no help and here Lux is telling me he would have the van fixed in almost less than an hour. That is less time than we had spent trying to get help in the first place. Not only that but the price was probably half of what I would have had to pay to get it towed to a shop. Well, not only did they get it done, but they did it faster than they claimed. I still had half a tank of oxygen when they were done. My wife and I couldn't have been happier. I tipped each guy $20 and paid the bill with my account. Like I said, I felt like the lead in a movie. Besides a small ding in the back right rim, you can't even tell anything happened. We will be saving their contact for any future mechanic work that we might require. I CAN NOT give them a high review. They deserve to get a full 5 stars , extremely friendly, professional, and at an incredibly reasonable if not cheap price. If you read this whole review and are still unsure. Just give them a call you will not be disappointed. Cheers, The Bacon Family

I do not recommend this towing services company. I requested a special service to tow an end dump…read moretrailer, with specific instructions for no lifting, as the budget could increase with lifting time. With pull towing, it would not exceed 2 hours. However, they ultimately charged me double the agreed-upon price because their driver insisted on lifting, and they didn't inform me. They forced me to pay or threatened to drop the trailer off at the auction when they didn't follow the instructions.

I am currently suing this company for their bill for towing $5800. I believe i have a good case…read moreand should recover lost money. August 2024 they sent 2 semi trucks to pick up my toyhauler just below Black Cyn City. I had hit the rail with the toyhauler and blew out both tires/bent the front axle. Driver 1 wrongly took off good back axle, took off a tire and put it on the bad axle. It really got worse from there. O Stars

The bad thing about a dead car is that you can't drive it. The good thing is that it can be fixed!…read moreI called Phoenix custom towing to get my non-starting car from my house to the dealership for servicing. Not only did they return my call quickly, but they were professional and friendly. The next morning they were on time and went above and beyond to help us. He let us know when the car got to the dealership and even had a contact for us at the dealership. Im saving this number in case I ever need towing again.

Today was about 113 degrees out. After waiting almost 5 hours for a different towing company…read morethrough our insurance, we gave up. I called this company and Alex picked up the phone, gave him my info and he rescued us only 30 minutes later! Extremely professional, efficient and above all else SUPER KIND. Seriously he's the nicest guy! We saved his number for next time and will definitely go through him first. Don't waste your time calling anyone else...just call Alex!

I got a flat tire and called around for a tow truck but everyone was going to take hours... Then I…read moregot on Yelp and found Mr Tire and Juan (owner) was able to come right away with the exact tire I needed. He replaced it for me in about 20 minutes. He was fast, skillful and affordable and I would recommend everyone put his number in your phone in case you need it.

Mr. Tire PHX was absolutely fantastic to work with! They came out the same day to my location and…read moregave me the best price around for tires on my 5th wheel trailer. The team kept me updated with photos throughout the process and made payment super easy. If you're shopping around--save yourself the time and just call them. You won't be disappointed!

We had an issue with our car battery and called roadside assistance. Blake came to the house, ran a…read morediagnostic & confirmed that the battery was irreparable. He then offered to get us another battery and switch it out at our house. He was highly professional and provided great service! Highly recommend!

Jody came out to jump my car and get me driving again. He was very friendly and professional. He…read morearrived on time and was able to get me back on the road quickly.

Hamid is a man of his word! Extremely reliable, honest and dependable!!…read moreHe gave me a fair price on my tow. Actually the best price of the 8 places I called. Thank You Hamid for being available for us on such short notice!! You are awesome!!!!

From the owner: We care our customers like we care ourselves on time professionals towing and roadside assistance…read morewe get you back on the road quick

Needed a quick tow. They arrived within exact ETA. Reliable, nice, dependable. Cost $160 for a 5.7…read moremi tow but that doesn't include from where the tow truck was coming. I'd recommend them.

Needed to get a vehicle towed to my repair place before Noon and it was 10:00 am. Emergency…read moreTowing dispatched right away and Albert the driver did a great job getting it on the truck from a difficult spot - very careful to protect the vehicle. Had it dropped off by 11:30am! Great service. Thanks