1. Jack O'Diamonds Lincoln

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Tyler, TX

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Jack O'Diamonds Lincoln

3.1 (8 reviews)
Closed • 7:30 am - 7:00 pm

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1 year ago

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2 years ago

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4 years ago

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4 years ago

The atmosphere is too political, and they blast religious music.

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8 years ago

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8 years ago

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Steve L.

Thanks for your great comments Gary. Welcome to the JOD Family.

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8 years ago

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9 years ago

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Steve L.

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CarMax

CarMax

(29 reviews)

First off we as a family want to give Sam a shoutout he was the absolute best, customer service…read more was great and willingness to solve problems, helpful, never seemed agitated with how long it took to take care of us, very knowledgeable and overall just a nice genuine human being. Sam is the man, and we recommend everyone to work with him at this CarMax couldn't be happier with how everything turned out.

First of all, never trust your car with Nick the technician. Secondly they devalued my car so much…read more They damaged my car during transportation, and had to replace one of the roof rails which they did with a cheap replacement. The body shop they sent my car to absolutely trashed my car with it being littered with dirt after I had it professionally cleaned, they scratched my new car mats I had installed myself, black finger prints littered up and down the headliner, and they deeply scratched my car along the drivers side that they couldn't even buff out. To add to it, I was a couple days postpartum having to go through this and see my beautiful new car getting completely trashed. They offered to send my car back to the body shop to have them clean it, and after it was returned the car was still dirty, there were still black fingerprints all over my headliner, my mats were still scratched up, and the deep scratches were still there because they were so deep. This went on for over a month, and I regret it to this day trusting this place with my car. I hate this Carmax and the experience they gave me. And Nick will absolutely screw you over and have an attitude about you being upset that your car was devalued.

DriveTime Used Cars - DriveTime Used Cars - Tyler, TX

DriveTime Used Cars

(7 reviews)

I purchased a 2014 Jeep Patriot from DriveTime. I specifically asked when the oil had last been…read morechanged, and was assured that an oil change was not due for 3k more miles. I did not have the Jeep two days before the engine oil light came on. Upon taking the Jeep to have the oil changed, I was informed that there was almost no oil in it when I brought the Jeep in. It had been run almost completely dry. Further, I was also informed that I needed a new battery. The one in the Jeep when I bought it was a lawnmower battery. That said, it was clean and very reasonably priced. I still wouldn't recommend doing business with them, though. Buyer beware for sure. Further edit: In response to DriveTime's statement, I am posting a picture of the receipt which illustrates the battery purchased and amount of oil I had to put into the vehicle. Please note the date on the receipt. If it is the company's policy to check fluid levels and ensure the readiness of vehicles to be sold, I would like to suggest a random visit to the Tyler branch. Further, I am surprised by the fact that vehicles are sold with warranties. That's an amazing feature. I just wish someone had told me about it.

If I could give this dealership negative stars I would. This dealership will screw you over in any…read moreway that they can. They prey on people that have credit issues. The cars that they sell are junkers disguised as quality cars. In February of 2021 my husband and I were looking for a second vehicle. We usually buy used cash cars, but because we both had good jobs and wanted something newer we decided to go to a dealership and finance a vehicle. We already had a 2002 Suburban that was our staple vehicle, old Betsy was a workhorse, but we wanted a second car because of our job schedules and one that had better gas mileage. We went to several major dealerships, but because my credit in particular wasn't that good we got denied. We weren't originally thinking about Drivetime, but the commercials and ads that they run, made it seem like they were a quality and trustworthy dealership, boy are those ads wrong. We saw several cars on the lot that looked nice so we decided to drop in and take a look. We were working with about a $2000 down payment for a car. We test drove several and ultimately settled on a 2016 Chevy Equinox with 66,207 miles on it that was $14,695. Like I mentioned previously we usually buy cash cars and since my husband knows about cars, we do ask questions before we sign on the dotted line. One of the questions that we asked was if the car had ever been in any accidents, flooded, or anything like that. We also asked about structural damage, the title and all that. We asked a lot of questions. The salesman assured us that everything was good regarding the vehicle and even showed us a report that proved that. Since everything looked good and the car test drove good, we decided to purchase it. Our interest rate was sky high, but we knew that would be the case going in, so that was no surprise. The surprises came later. After having the car for about a year, we were looking to trade it in. We went to a reputable dealership and they ran a CarFax on the car and that's when we discovered that the car had in fact been in an accident and had flooded. We also discovered that the car had structural damage. The dealership that we were looking to trade the car into refused it because of the CarFax information. That's when we knew that DriveTime had snookered us. We've now had the vehicle for almost three years and no dealership will touch it. Just this month my huband was offered a great deal and a wonderful dealership and when the dealership did further research we discovered that the car had a salvage title before we bought it. That was again something that wasn't disclosed to us by DriveTime. We never would have bought the vehicle if we knew that it had ever had a salvage title. We are now stuck with this car that we don't want because no other dealership will take it as a trade in. Stay as far away from DriveTime as you can.

Jack O'Diamonds Lincoln - car_dealers - Updated October 2026

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