I AM SO GRATEFUL for all the help and guidance Service Advisor Crystal has and is providing us…read more She is absolutely amazing every time I speak with her about the 2015 Kia Optima I dropped off for some extensive and serious service. She is very knowledgeable and very caring. She also follows up in a very timely manner. I had never thought about buying a Kia, but because of the INCREDIBLE SERVICE Crystal is and has been providing, a Kia is now option to consider. Crystal, THANK YOU, THANK YOU, THANK YOU! YOU ARE AN ABSOLUTE BLESSING!!!!

eltier Kia Review - Buyer Beware I would not recommend…read morepurchasing a vehicle from Peltier Kia based on my recent experience. I was in the process of purchasing a vehicle and, before moving forward, I had the vehicle checked. During that inspection, two safety-related diagnostic codes were identified involving the vehicle's airbag system. I was told the dealership needed additional time to investigate the codes and determine whether they represented current issues or merely historical events. While I waited for an update, the dealership sold the vehicle to another buyer. Later, I was informed that the airbag-related codes had been determined to be historical and that I could come back to discuss the vehicle. However, when I arrived, I learned the vehicle had already been sold to a higher bidder. What concerns me most is not that I lost the opportunity to buy the car, but that a vehicle with unresolved safety-related warning codes was sold before the issue had been fully clarified. From my perspective, the dealership appeared more focused on securing a higher sale price than ensuring transparency regarding a potential safety concern. The ironic part is that I am a repeat customer. I had previously purchased a vehicle from Peltier Kia and was considering purchasing another one. As a returning customer, I expected better communication, transparency, and consideration. My purpose in sharing this experience is simply to make other potential buyers aware. If you are shopping at Peltier Kia, I would strongly encourage you to have any vehicle independently inspected, ask detailed questions about any diagnostic codes or warning lights, and obtain written confirmation regarding any safety-related issues before completing a purchase. Based on my experience, buyers should proceed with caution.

I went to the service area Monday morning at 9 am. the service representative told me I wasn't…read morescheduled until June 8 th ???? this is for my left front tire that has a slow leak. I said" are you kidding" ?? she said hang on I'll see if I can get you in. she did. come to find out there was a screw in my tire. I don't think it would have lasted until June 8th. they ordered a new tire and installed it the next day. Cat was courteous and very helpfu. Thank you for a great service experience.

2.3 stars should be your sign to not have your car serviced here. Our Toyota Rav4 had a splash…read moreshield needing replaced and we went to Classic Toyota and dropped over $200 for the part and labor. Fast forward a few months, the new splash shield that they installed began dragging and ultimately snapped off mid drive. While under the 1 year warranty, because the splash shield was not present and able to be brought in (somewhere in the middle of the highway broken), they would not honor the warranty. On top of that, the front bumper's eyelids that hold the splash shield are now broken from the splash shield THEY IMPROPERLY INSTALLED. Now they are quoting over $500 to fix their inadequate work. The best part is them saying they are getting their manager to approve a good will replacement on the parts since we bought the parts there, they installed it, AND they are the only people to have worked on the car for oil changes. After waiting a hour they tell is no good will was approved. Pay full price. Freaking joke. They've lost my family's business for life and don't deserve yours.

I've now bought two Nissans from Peltier. This time around, I dealt with Colton. Unlike a lot of…read moresalespeople, he was laidback, and had no problem backing up the price, with a proposed Buyers Order. (It's a struggle to get most Dealers to provide *real* numbers in writing.) After negotiating a few days, we finally agreed on a price, and everything was in writing, and transparent (No hidden fees, or surprises.) I told him I'd be in at 6P, and he literally had me out in 30 minutes. Easy breezy. 5 stars for Colton, and his Sales Manager, Doug.

Bought fluid change items for my titan there before last year and received reasonable discount…read more Sent my wife by yesterday and full list price for filters and fluids. I called back and the manager said that's their over the counter price. 20% higher than Clear Lake dealer and 30% higher than Nissan on line (after shipping). So if you want a dealer to take advantage of your wife and charges full list price for parts, then Peltier is your dealer.

We've bought so several vehicles from Hall Buick at least 6, and about to buy another one. We've…read morenever had a bad experience. All but one time we've used Jose who is the best. As for service, it's stellar.

From the moment we walked in, we were with courteous service & just good ol' hometown…read morefriendliness!! Weston Owens was our salesman; he knew exactly what we wanted and delivered! There was no haggling and Hall's got us an interest rate cheaper than the one we had prequalified on! Win win!!

My backseat headrest quit working. I called the service department and they got me in right away…read more Worked with Bobby and as always he took care of everything in a timely matter, he kept me informed during the entire process. Thank you very much for all your help with this matter.

My parents broke down in Tyler, TX yesterday in their 2005 Ford Excursion. They were in the process…read moreof having it towed to Tyler Ford, and went into the dealership to explain that they had JUST had their vehicle serviced at Freedom Ford in Gunnision, UT. Specifically, they had all 8 of their injectors replaced in Utah. This repair was supposed to come with a 24-month repair/service warranty, and they were told it would be honored by ANY Ford dealership in America - which was great, because they were on a cross country road trip when they broke down the first time. My dad, who is a 100% disabled veteran, was told by the service manager at THIS Ford Dealership the following, verbatim: "Let me stop you right there, we don't work on vehicles over 10 years old." They refused to honor a Ford Service Warranty due to the vehicles age. Had my parents not been traveling with another vehicle (also a Ford), they would still be stranded in Tyler, TX right now. If you're a Ford Dealer, you don't get to pick and choose which warranties you service. This vehicle might be 21 years old, but it is in PRISTINE condition, and has always been serviced at Ford. This is the first Ford dealership in 21 years that has refused to service their Ford. We have filed a complaint with Ford Motor Company, and I'll have this guys entire franchise license in a bind by the end of the month. Probably would have been easier to just swap the 3 fuel injectors.

These are good people. They go out of their way to make buying a car a fun and positive…read moreexperience. I found them to be trustworthy, honest, & quick to try to meet my needs. They helped me find the perfect Toyota Highlander to keep momma happy. I would HIGHLY recommend you see these guys if you're in need of a quality, pre-owned vehicle. Betty White would approve.

What a great car buying experience!! J&L Auto Sales helped me find Peltier Nissan. They didn't…read morehave the exact car we were looking for, but helped us find it and gave us a great price on a trade in! Thanks Stephen Wallace!

Upgraded my 2015 truck at Fairway yesterday. Hands down the best vehicle purchase experience ever…read more Parker in sales was exceptional. Jake and Jeremy in finance were outstanding. I'm 65 and have bought and traded a lot of vehicles in my day, this was the best. Thanks guys!

I have ways had a great experience taking my car to be serviced at Fairway Auto Center and I highly…read morerecommend them. They are professional, honest and dependable. I won't go anywhere else to have my car serviced.

James really took care of us! We had trouble deciding which make and model car and he was so…read morepatient over a month's time. He was excellent at not pressuring us!

I came in looking to take this car from the used lot home, I was very exited. From my confirmation…read moretext I was told to speak to Mike- which I did. He refused to go down in price- regardless of proof of value from multiple dealer-used sources. You gotta make money, I understand. But the lack of respect and emotional issues he has is quite unprofessional. Told me to "get out and leave" and buy the car I saw listed for that price, (it was 3 hours away). Once I brought a friend (fellow salesman, diffrent place), he proceeded to argue and raise his voice. I understand that it's your job and you need to make money, but respect goes both ways and it was extremely unprofessional. Not only will I refuse to step foot here again, but everybody I know will know about this. Horrible staff.

Came in for Service, Brandon did a great job. He explained everything that was done to my car and…read morewhen I needed help to understand more of my Subaru features, he introduced me to Anastazia who went over every feature that I didn't know how to use. She was a great help. I feel so much more confident now using all my Subaru features. Thank you Peltier Subaru, you guys are all awesome!

Good safe long lasting cars…read more Staffing issues in Service Difficult to get timely status on major repairs

So surprised to see such low ratings. I had an AWESOME experience purchasing my vehicle from…read morePatterson. Worked with Conan who was incredible. Even the financing was straightforward. And to be honest, I was dreading purchasing from a dealership due to past experiences but it was actually very pleasant. Everyone was personable and professional. No one was pushy or unethical. Highly recommend!

I regret that I can't give them zero stars. Literally the worst, least helpful service department…read moreand service manager we have ever had the displeasure of interacting with. Do yourself a big favor and shop or get needed services anywhere but here. Awful and arrogant and quite discourteous and unhelpful.