We were super excited to communicate and possibly do business with this company as the reviews were…read morebeyond amazing however when communicating and texting with the team members, we never heard back-- so we took our business elsewhere and got an amazing deal from the Ewing Subaru Dealership in Plano!

These guys are awesome. Called, had a guy out there in a couple hours. No frills, negotiation was…read morecompletely fair and no lowballing. Offer was right around what we expected and it wasn't shady or a lowball. Offer was in straight cash, not a cashiers check or anything. Took possession of the car on the spot, got the cash on the spot. Hope he makes a few bucks on the car! Highly highly highly recommend if you don't want to deal with the BS that comes with some of these institutional or small company car buyers.

Initial rating was low, but they responded quickly and made things right. You may have to call…read moremore than once, but they will respond. Driver was courteous and went out of his way to ensure everything was taken care of. Would recommend for junk car removal.

Fast, easy, and fair! They picked up my junk car the same day and paid cash on the spot. Highly…read morerecommend for junk car remova!

First of all, never trust your car with Nick the technician. Secondly they devalued my car so much…read more They damaged my car during transportation, and had to replace one of the roof rails which they did with a cheap replacement. The body shop they sent my car to absolutely trashed my car with it being littered with dirt after I had it professionally cleaned, they scratched my new car mats I had installed myself, black finger prints littered up and down the headliner, and they deeply scratched my car along the drivers side that they couldn't even buff out. To add to it, I was a couple days postpartum having to go through this and see my beautiful new car getting completely trashed. They offered to send my car back to the body shop to have them clean it, and after it was returned the car was still dirty, there were still black fingerprints all over my headliner, my mats were still scratched up, and the deep scratches were still there because they were so deep. This went on for over a month, and I regret it to this day trusting this place with my car. I hate this Carmax and the experience they gave me. And Nick will absolutely screw you over and have an attitude about you being upset that your car was devalued.

I had a GREAT experience today. I got a good online offer for my vehicle (2019 Ford Expedition…read moreLimited Texas Edition) at the Tyler store. My initial thoughts was that the online offer was bogus in some way. Well after getting low-balled by some of the local dealers, I decided to try and see what Carmax had. My sales agent was Ozzy. He was awesome. From the time I walked into the store, I felt welcome. I have read all of the negative reviews left on here, but my experience was exactly the opposite. It was serious no hassle, sign here, and here's your check. They didn't try to change the offer, it was absolutely amazing. It makes me realize that the so called "friendly" dealers were all about how they can rip you off, compared to how the folks at Carmax handled themselves in such a professional manner. Shout out to Ozzy and his Manager Nick. Thank you for such a positive experience.

My husband has used U Pull It for years and it is his #1 place to go to first and most always what…read morehe needs is there and their prices are very good,the employees are always helpful and friendly, it's also very organized all over there inside and out they are a five business to us for sure

The absolute best place to get used auto parts in the Texarkana area. Friendly staff, great prices,…read moreand organized yard!

Worst experience I've ever had in my life , I got a car and within the first 3 days there was a…read moreproblem with the transmission, they told me bring that one back and they put me in the same model different year and within 2-3 weeks there was a problem with the engine on that car , they say in there warranty they don't do loaner cars but they have me a loaner car and for months I never seen the car that I was suppose to be paying for again. They are rude and money hungry , DO NOT DO ANY BUSINESS WITH THIS PLACE. AND THATS REAL TALK

They are very friendly staff and amazing at communication. They are amazing at everything they do.read more

I had the most pleasant and seamless experience with them. They were professional in returning my…read morecall and treated our transaction and my car with care and concern. They were fair even though my car was solid but struggling. I would absolutely do business with them in the future and use their expertise in other vehicle maintenance endeavors. They help resolve a stressful situation quickly and fairly.

Same day service. Was a quick and easy transaction. They showed up on time, and were professional…read moreand friendly!

I am given 2 stars because the tow truck driver DEWAYNE that came from Junk Car Girls made me feel…read morevery uncomfortable. He said some remarks that make me cringe. He was so busy checking me out I almost didn't sign my bill of sale. The people at the mechanic shop had took notice at how I was moving backwards at times and keeping my distance. The manager at the mechanic shop did state he was glad I had chosen to just keep my car at the shop and have it junked. Again I have NEVER felt so uncomfortable in my life around anyone. Maybe when it's woman doing sells a woman needs to go with the tow truck driver. Now the company Junk Cat Guys that I called are very professional. They wouldn't budge on a price at all.

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