What a blessing Nick's was to me. Just before leaving for a long trailer trip I noticed a couple…read moresmall cracks on the trailer tongue where it attaches to the frame. I thought how am I going g to get this fixed in time to make my schedule and previously booked RV Park reservations starting in two days. I drove over to Nick's, told my story, and was told to go get the trailer and drive it to the front of their shop, and it would be welded immediately. What a relief to get it fixed immediately. These guys are awesome, cortious, and professional. Thanks guys, your my new go to for all my trailer and hitch needs.

They did an amazing job installing our hitch and had wonderful customer service. They got our job…read morefinished in a timely manner and it was affordable. So thankful we made the trek out there because it was worth it.

Great quality, fantastic craftsmanship, great service. highly recommend. for sure your go to spot…read morefor quality trailer needs

The trailer was poorly put together! I can't express that enough! If I could post pics here I would…read more. Customer service was just as poor. Could not resolve all the problems I had with the product. It wasn't even safe enough to use! Do not recommend this company at all!

I recently purchased a Topline trailer from a local equipment dealer in Waco, Texas. No problems…read morewith the trailer but I wished to purchase a ramp gate and have installed by them. The Tyler, Tx. office referred me to the local affiliate Big Daddy Feeders, that does Topline's modifications and repairs. I called them 5 times, left messages with name, phone, and my request for service. ZERO CALL BACKS. I was given a second number to call and NO CHANGE IN THE RESULTS! TRAILER QUALITY SCORE 9 COMPANY CUSTOMER SERVICE 0 EMPLOYEE PROFESSIONALISM 1 OVERALL SCORE 3 Plan on purchasing your trailer from someone else. Preferably an operation that values your business.

Total cluster ####!!!! Trailer axel installed with bare wire that touched the frame totally ruined…read moretwo tires when front axel brakes locked up! The store manager shrugged his shoulders. Waited 4 months for plates! Told them to hold them and I would drive 180 miles to pick them up. Got there and they "said" they mailed them! Total cluster #### company. Good luck if you make the same mistake I made!

Took my trailer in for an estimate on physical damage for my insurance claim, after my trailer was…read morehit by a tornado. Shortly after they stopped communicating with us and were only communicating with the insurance company. That was weird because we were the actual ones that called and set up the estimate. We dropped the truck off April, 20 2025 easter Sunday they were closed but they gave us the code to the gate. After calling and asking numerous times about the estimate they finally sent it on the 28th which we sent to our insurance company. The insurance company had there estimate done before hex6 and it was in there yard. The insurance deemed a total loss May 1st. We contacted hex6 and asked how much we owe for the estimate. The lady at front said she will send an invoice. So end the day May 7th we finally get an invoice with 10 days of storage fees already applied. So I'm calling about the ten days of storage and I didn't get a bill or anything to pick up the trailer she said she would have to ask boss and he left . On the 8th is when I realize they were not do legitimate business. I asked again how you charge me storage without giving me a bill to pay or calling to inform me in anyway. Then the lady told me there's a sign clear as day in the office. Which we dropped the trailer off on Sunday so no one ever stepped inside. I am a truck driver I had to rent trailers, by the time they finally sent the invoice I was on my way Georgia. So as soon as I found out what they were up to I got a load going home and returned the rented trailer . I stayed over 4 hours from hex6 which wasn't back until 13th. I went there on the 15th and ended up paying over $700 for a simple estimate. Also they told the cops I signed something agreeing to pay the storage fees which was a complete lie. Poor communication, and bad business practices. Avoid at all costs.

Taken advantage of by Hex 6. We have a small John Deere tractor that would not start. The…read morediagnostics were telling us it could be a starter coil. The original quote sent was $429 for $165 hour labor plus replacing the starter. They finally arrived today after being a no show on 3 other days they said they would be there. They were on site for about 55 minutes. Diagnosis was a bad battery, which they did not replace. This is the invoice they sent after:  labor $433.95 milage $95 convenience fee $32.55 sales tax $47.94 total $629.09.

PLEASE whatever you do, DO NOT!! I repeat DO NOT use these scammers!! They will hold your equipment…read moretrailer/truck hostage and say they've "done" repairs when you only went in for a diagnostic and diagnostic only! No wonder he's scamming people because he does not do good business this place should be shut down and I promise you I will be the one to make it gets shut down! This man is hurting for money that's why he's scamming people! Please don't waste your time here there's other places you can take your truck/trailer do not trust the lady in the office that goes by Jamie she's as slow as they come and a habitual liar as well as ANDY the owner. They will over charge and lie to you. They've blocked my trailer in with a semi and tractor so I wouldn't be able to get it. Do NOT SIGN ANYTHING THEY GIVE YOU because that piece of paper is not valid in their eyes they don't care .

Just don't do it. Unless you have months to wait on an iffy job. Keeps making promises on progress…read morebut can't/ doesn't follow through

TOP-TIER SERVICE - DEEJAY MILLER IS THE REAL DEAL!…read more I've had several vehicles towed over the years, and I can confidently say Deejay Miller with Hanks Towing & Recovery is hands down the best tow truck driver I've ever worked with--no question about it. From the moment she arrives, you can tell she takes pride in her work. She's professional, dependable, and goes above and beyond every single time to make sure the job is done right. I've used her services multiple times, and every experience has been smooth, on time, and completely stress-free. Her communication is excellent, her response time is on point, and she handles your vehicle with care and respect like it's her own. That kind of service is rare these days. I'll be honest--I was surprised the first time I saw her step out of the truck, because you don't often see women in this field. But after watching her work, it became clear real quick--she's not just good, she's elite. Skilled, confident, and fully in control of her craft. If you're looking for someone reliable, respectful, and truly dedicated, Deejay Miller is the one you want to call. She's earned my trust, and I'll continue doing business with her anytime I need towing services. Keep shining and setting the bar high--your work speaks for itself!

Good people and great service! The tech Byron kept me informed about what needed to be done and…read morelet me make decisions about how much I wanted him to do. He even called around and found a salvage rim in order to keep my cost down.

Needed a minor repair on a slide out. They diagnosed the problem, fixed it at minimal cost and all…read morewhile I was there for a brief wait. They were professional and reasonable on their pricing. We do not ever know how much things will cost when you own a large RV that has lots of newfangled gadgets on it that we are unfamiliar with. What a blessing to find a shop that does not rob you or take advantage. Definitely will go back to these guys Don McCormack

I had an elusive plumbing leak in my RV. Fortunately, I'm still under warranty, and after…read morecontacting Thor, I begged them to allow me to use a privately owned repair facility- not Camping World. Thankfully, they agreed. Fast forward- I spoke with Robert, and he got me in within a few weeks. A few days after I dropped off my RV, he had a diagnosis. Within 10-12 days, they were done with the repairs. If I took my RV to Camping World, it would probably still be sitting there. Robert (and Ethan) at ETX are extremely professional, and do an amazing job. I'll definitely use ETX with future repairs.