It's like good customer service just decreases at this place. I missed when this place actually had great customer service. I totally forgot to do this review last month. Went thru the drive thru to pick up dinner for my son for his usual buttery Jack meal. It started on a good start. The person taking the order took my order correctly. She then asked if I wanted to make it a large and knowing my son's appetite, I said yes please. Paid the additional for it. After getting the order handed to me, I should've checked before heading home but my son was hungry and waiting. Especially when realizing how small the drink was. Anyhow, I get home and my son takes the items out of the bag. I don't know maybe they gave me someone else's order. But he did get his bacon Swiss buttery Jack sandwich. But his fries and drink look like it was little kid's meal size. That was a bummer. How you going to upsell but not provide?! read more

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Open late, huge menu , breakfast all day next door to a am pm gas station in downtown Dublin. What a not to like ? I most of the time go thru the drive thru or use DoorDash and it s ready to pickup. Mostly Spanish speaking employees here but their English is bueno and they are helpful . The menu is always changing and it's known for being a Nate light munchie craving spot And you can rely upon it to be open. Others in the area are Pleasanton Bernal and Livermore. read more

The workers here are friendly, kind, and work very hard. Every time I visit, the food is fresh and tastes great. Some of the staff have worked here for more than 10 years, and there are also new workers. All of them are helpful and professional. They always try their best to help with any special requests. I really enjoy coming here because the food and service are always excellent. read more

Jack in the Box - Fast Food Near Me - Dublin, California

My husband bought 2 Jack in the Box Chicken Supreme meals last night. The Chicken Supreme's were very dry and had no cheese on them. We ate them only because we were very hungry but I wish we had saved our money and had a bowl of soup. read more

Jack in the Box - The Chicken Supreme meal that was advertised, what we received was a dry sandwich with no cheese. - Fast Food Near Me - Dublin, California

This place needs to be shut down . Some workers are rude and my food was cold fries were overly salty !! I was not satisifed at all !!! I will never come Back here again it's the same all the time !! Just horrible !!! read more

I had not been to a Jack in the Box for 20 years but decided I would give it a try as I was in a hurry so I pulled in and the first thing I noticed was there was no one there and it was about 530 at night, but anyway, I was there, and I had to eat. A very friendly guy at the counter, took my order and within about three minutes it was out. All I can say is it filled me up. The food didn't have much flavor to it, but it looked the same as it did 20 years ago however I remember much more flavor to the food back then. In conclusion, the restaurant appeared very clean, the employees, friendly, and the food came out fast. I probably wouldn't return, but it did do the trick for me. read more

Unlike other locations, the food here tastes different. Ate once and threw up. Food and health department should inspect this location

Practically the only items that I order from Jack are the regular Tacos and the Loaded Mini Tacos. Yes, deep fried yumminess. Nothing else. No drinks, no fries, no burgers. I use the app to order, drop in to grab my order and keep going. The Loaded Mini Tacos are temperature hot, flavorful and must be eaten with a fork. The interaction with employees is limited to telling them my name and saying thanks since I already paid when I placed the order. read more

Thanks to this visit to Jack-in-the-Box. I think I'm finally 100% done with fast food. I paid $14 for a skimpy fajita and small curly fries. The curly fries were cold and hard and the chicken fajita literally had 3 tiny slices of chicken in it! This particular Jack-in-the-Box has always been skimpy on everything, but this is the worst ever. I had two bites of chicken for nine dollars. This place is a joke. Don't waste your time or money and don't patronize these businesses that are ripping people off. See the photos for yourself. Would you pay nine dollars for this fajita? They should rename the company to "Jacked" in the box! read more

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Terrible location. Don't advertise yourself as 24 hours when you are not, even though someone is still there working. Lazy staff!

I opened the box and got jump-scared by whatever this was supposed to be. The patty looked like it got roasted in the seventh circle of hell. The lettuce was clinging to life, the bun was a crime scene, and the cheese looked like it saw the chaos and ran for the hills. I've seen campfire logs less burnt than this. Every bite tasted like regret and charcoal. Jack, if you're in that box, you owe me an apology and possibly therapy. read more

Ohh my Goodness! Awful staff !!!! I order Munster Box menu from Dublin Amador Valley Blvd branch. And a woman gave me a half of empty Munster menu box without the cup . When I asked her that is this left over of someone? Her manager showed up , instead of apologizing, he started to argued with me that which way did I used for the ordering !!! I ordered just via kiosk and they were feeling really okey for giving me half box of the Munster menu cause this menu was run out in the kitchen . Please give a little training to your staff !!! Please ... read more

Went yesterday around 11. Literally the best jack in the box I ever had. The fries were perfectly crunchy. The milk shake was delicious. The staff was very nice too. The tacos weren't soggy at all. It was clean and very organized. read more

I've occasionally tried a few other items, but I've always been a fan of the super tacos (since the ol' high school days). But here I am, 3500+ reviews, and I don't think I've ever written a review for a Jack-in-the-Box. After all, it's always been an occasional, while on a long drive, fast food eat-in-the-car option for me. Except, recently. I was sitting at home watching TV, and saw a commercial for Loaded Tiny Tacos. In my mind, I bookmarked. Recently I had an occasion where it was late, and I didn't feel like cooking. That bookmarked came again to mind. I ordered via Doordash, an order of so-called Tiny Tacos, and an order of Egg Rolls. Batter up! 1. Loaded Tiny Tacos [$6.88] -- not cheap, but you get a dozen little ones with lettuce and sauce squirted atop. A bit messy, but they went down well. 2. Egg Rolls [$7.11] -- 3 mighty size rolls, actually, pretty darn good. No sauce given. Boo. Sure, it's not freshly-made food. It is, however, freshly fried frozen food...and they do it very well. PS. Did you know the tacos, super or the tiny ones, already have the meat frozen inside the shell? The entire thing is dropped in the fryer! read more

Now you are apparently given 2 complementary ranch with your order and then $0.39 for each additional. I don't like it but I can respect that. What I don't respect is how rude the cashier at the drive through was when they had to ring me up separately for 2 additional condiments for $0.78 plus tax on a credit card. I didn't make the policy and I was more than willing to pay. Upside is I get to do 2 surveys about my visit! read more

Jack in the Box - Fast Food Near Me - Dublin, California

I ordered a #28 Breakfast Meal. They really just threw in an ice cold hash brown into the bag?

I don't care for Jack In The Box's burger and fries, but to me, their Chicken Teriyaki Bowl is a fast-food all-time great. Super tasty, nicely filling, and reasonably healthy as far as fast food goes. The middle-aged Hispanic lady running the place (I don't know her name) has always been friendly to me, and the few times I've been there during peak hours, she's working hard to keep the line moving. I have no complaints about Dublin's Jack In The Box. read more

Came here because I felt like a burger. I ordered a sourdough jack and curly fries and my husband ordered a jumbo jack (with cheese that cost extra) and two tacos. The food was fine when I got home to eat. We also split a 5 pc mini churros. They were hot but too sweet. 30 minutes after we both had upset tummies and were in the bathroom. Will not go back. read more

My order included 4 tacos, no cheese. Two of the tacos had little to no meat. Wth. Never have I seen such a crappy taco. Basically it's a super dry taco shell with lettuce and sauce. read more

Jack in the Box - Here is 1 of 4 tacos I ordered with no cheese. Another taco barely had any meat also. Wth. Make it right, JITB! This is wrong. - Fast Food Near Me - Dublin, California

This is an every night occurrence. Between the hours of 130am and 530am this Jack in the box closes to everyone unless you buy online, this makes zero sense. Might as well be false advertisement as both at the building and online it says it's open 24 hours. Then when they are open, the staff is extremely rude and in a hurry to go do who knows what especially when the line is empty. Advertise that you're not open 24 hours if you aren't. It's ridiculous. read more

Jack in the Box - Hours of operation. - Fast Food Near Me - Dublin, California

Bobby got some awesome customer service I come to Jack box once in a while his attitude was great thanks

Worst food ever. Taste old 0 stars. Definitely avoid this place Food isn't fresh made. Mine look like they Made it the day before read more

Took forever for them to help me.. cashier finally came up 10 minutes later. Me: Let me get a jumbo Jack Cheese or no cheese Me: get home & it came with cheese ( no wonder he didn't give me the receipt) Burger & fries was also cold read more

They have pretty good curly fries and shakes. Good for on the go. Customer Service is not so pleasant here that's why we prefer drive through. read more

As far as fast food goes i cannot rate them higher than 2 stars... but Jack in the crack is better than most fast foods.. and their commercials are HILARIOuS!!!! "if you dont like us, Jack ripping his sleeves off and exposing his massive muscular arms , do something about it!! " read more

Jack in the Box - free taco day!! - Fast Food Near Me - Dublin, California

I stopped going here about a year ago because of a bad experience one morning. The guy who took my order in the drive thru had on a lot of colonge. So, on top of my food being cold, I could taste his cologne on my food. I went back today, and there was a different person. The food was hot and fresh. October 31, 2022 @ 5am. I'll be back . read more

I guess this isn't a criticism of this specific location as much as jack in the box in general, unless this location is the only one doing this, but since when did their regular sized shakes start coming in these bs tiny child sized cups? They are the same price of over 4$ but this is at least half the size of the regular last time I got a shake at Jack. I won't be coming back to any location again. read more

Jack in the Box - Fast Food Near Me - Dublin, California

Great service .. drive thru window was courtyious patient and caring 8/10122 was of great service and deserves all the accolades of what customer service is all about read more

I am 11 years old and Meryan son and I like to have Jack-in-the-Box because they have really good chicken nuggets and I also like to have fries there because they have better fries then In-N-Out and Burger King and McDonald's but shout out to Burger King because they have very good nuggets too but this place is very nice good drive-through and always go here because it's better read more

While I'm not a huge fast food fan or eater, this place is one of the few places I eat now and then. The selection is vast and I love using coupons to get better deals. I'll admit not going through the drive thur because I worry about having my order mixed up because even in person it can be hard to understand. Another perk is that this is one of the only places open 24hrs around Dublin. read more

Probably the filthiest and dirtiest Jack in the box in the state of California, walked in to order some food but looked behind the counter where they prep food and it was filthy I mentioned something to the Mexican guy there who seemed to be the manager and he told me if I didn't like it I should go somewhere else and eat! Obviously he wasn't the owner but I took his advice and went somewhere else where I knew I wouldn't get sick from the food! avoid this Jack in the box at all cost there are plenty of other places to eat fast food in the area! read more

Went in here a couple nights ago late night. Somebody here has good taste. An episode of Seinfeld was on - the one with Hennigan's and the cashmere white sweater with the red dot. Oh, yeah... those reruns never get old. Hennigan's is a welcomed fictional alcohol. Goes down smooth, and you don't smell like a drunk. This Jack in the Box is like Hennigan's - a welcomed addition to a neighborhood. Open late - I believe this one 24 hours - even for the dining room. I like the way this Jack in the Box is set up - a large counter and bar stools overlook the cooking area. The newer soda machine type is present with endless soda options. My food came fast and was great. Was at the Walnut Creek Jack in the box a few weeks ago and there was some strange problem where a Jumbo Jack took 30 minutes to get... not so here. read more

They have been pretty nice in regards to service. Orders have been accurate and it's even better with the cool team to match.

Was pregnant, hungry, and very tired. Got a sirloin burger and fries to go. Fries were fine, but opened the burger at home to find a 4" bun and burger. Was expecting something larger, but now we know. Don't even want to think about how, but there were small hairs melted into the cheese - before trashing it, took photos and tried to fill out the online survey but never heard from anyone. Disgusting place to avoid. read more

The cashier was very friendly and very helpful. She even took the extra effort to get me to senior discount. Nice people here and good service! I ordered two of the small tacos for $1.19. I'm shocked that one can still get tacos at such a cheap price. The tacos tasted like well just like you might expect for a buck. I also tried the chicken pita sandwich. It was pretty good but needed some sauce. The restaurant was clean. The restrooms were also clean and properly stocked. Overall, a very good experience. It's been quite a while since I try to Jack In The Box, and I thought this was a good experience. read more

Are usually stop by here late night several times a week I'm sure the guy that works at night it's always in the drive-through knows my face good the food is always hot and fresh always give great customer service not all Jack-in-the-Box be good but this is a good one at least late night read more

Interior- Many seats available inside. It was very clean. [did not see the bathroom] Exterior- No outdoor seating Food & Drinks- very inexpensive here. Even just a plain chicken sandwich was good. Nothing was dry or over cooked. It is a must to order curly fries! Their curly fries are better than regular fries. If you like milkshakes definitely get the oreo shake. They are very thick (which I prefer) you must wait a little in order to drink because it is that thick. They do not melt right away which is good! It is very filling, and I did NOT finish my large shake. Our food came out very fast. Nothing was missing or wrong. Environment- Was not busy when I went around 6pm. The lady at the cash register was very unwelcoming. My two friends and I greeted her with a smile and hello's as we walked up to order, and all she did was stare at us. My friend had asked her what is the size difference between a small and large Oreo milkshake, but she did not help. She simply replied "the large is bigger." Thinking she was joking we laughed and asked to see the cups, but she simply stared at us and replied "one is bigger than the other." We realized she was not pleased with us asking, and was not very friendly so we finished ordering and went to find a seat. When we got our food we had to ask for napkins, and the man in the back walked up to us and rudely said "they are right here" and threw them in our bag. The napkins were behind the counter, so we were incapable of getting them ourselves. Overall- I enjoyed my food, but the environment made my experience here not as pleasant. The employees did not seem happy to be at work, and they did not hide it. As soon as I walked inside there was not a bit of a welcoming environment. I am giving it a 3 stars because although the food was good the customer service was poor. read more

Came in Thursday morning 5am June 16th 2022 to order a sourdough jack combo meal. End up having the worst food poisoning ever. That was Thursday now it's Saturday June 18th and cannot keep anything down. I keep throwing up and extreme diarrhea. Have zero energy cannot do anything but stay in bed. Will never ever eat jack in the box again!!!! Dirty ass fast food restaurant. Probably undercook my patty. read more

Went in for a quick lunch with my son. Ordered a kids cheeseburger meal with only mustard on the burger. Not only did we get mayo on the burger, which is incorrect, but we also found a piece of hair. Beware and check your food. Disgusted. read more

Jack in the Box - Hair in our food - Fast Food Near Me - Dublin, California

Excellent service !!! Staff was great !! We're vegetarian and was able to accommodate us with substitutions read more

Jack in the Box - Fast Food Near Me - Dublin, California