Answered phone, walked in 10 mins later, out the door 20 mins after that with a brand new, crystal…read moreclear glass (replaced broken screen). Done. What more could you want?

Fixed my screen on my iPhone in 30 minutes. The service is awesome…read more I recommended this business to my friend who went down to get her screen fixed too

I was a bit nervous seeing previous postings, all of which were very old, but had a completely…read morepositive experience. My iPad home button wasn't working. She needed to order a part but set my iPad up so I could continue to use it with a home button on the screen. Thanks!

She is so knowledgeable and fair. I wish I lived here to use her for all my phone repair needs.read more

PC had been running Win 7 and unable to upgrade to Win 10, also infected with some malware (#@$*)…read more Had been slowly giving me more and more grief until I contacted Paradise. Sam removed the infection, did some magic and upgraded Windows, restored my remote printing which for some reason had stopped functioning, and verified all else is up to snuff. He brought sanity back into my life! Mahalo, Paradise Computer Consulting!

I needed to upgrade a Macbook Air, replacing the battery and the hard drive. I tried the…read moreauthorized Mac repair shop in Kona, but I had a hard time getting responses to my e-mails, after initially setting up the repair. I found Paradise Computing Consulting on Yelp and gave them a call. Todd was very responsive and quickly prepared a quote for the requested work. I dropped the computer off the next day. Several days later I received a call that the work was done. The price was right and the computer works better than ever. I am very happy that I reached out to Paradise Computer Consulting and I will not hesitate to give them another call when we have computer issues or when we want another upgrade.

A gentleman named Jonathan was there, probably the technician/owner. He quickly figured out the…read moreproblem and gave advice in what to do with my old phone that is probably about to not be operable. He was honest and his objective was to help me and to save money. High integrity. I definitely recommend this place .

Excellent service for a fair and honest price. I went here after my iPhone 13 pro max got the…read moregreen screen of death from seemingly out of nowhere. The technician was very knowledgeable about this kind of problem and happened to have in stock the exact part needed to fix it. He had it done quickly, properly and for a fraction of the price the manufacturer would have charged me. 10 out of 10, highly recommend.

My iPhone was cracked before I dropped it in a tide pool on Saturday. When I brought it home the…read morescreen wasn't responding and I couldn't swipe to unlock it. I let it dry overnight but by morning it still wasn't working. Luckily, I brought it in and Ashley and Levi explained what they could do to fix it starting with a complete drying of the iPhone. Ashley took it apart and they showed me where there was still salt water inside my phone and where it was starting to rust the metal. They dried the phone thoroughly then replaced the screen. I had my phone back in hand fully functional same day. Mahalo Levi and Ashley for quick service + for walking me thru my options

Hubby had phone in the ocean water while enjoying the manta rays. We stopped by and within 15…read moreminutes, it was fixed. Amazing service, great value and our vacation photos were saved!! Highly recommend

I needed to get a new laptop as the one had finally stop working. I was able to get a new one at…read morethis store. The associate who helped me was very helpful. The one I was looking for was out of stock, so he suggested another one they had so I brought it. The cashier who helped me was very friendly and fast, .

Very easy nice and accommodating to my needs. Offered help very easy process. Will return for sureread more

save your money, go to At&T. we paid almost $100 for TWO screen protectors…read more we walked in and the lady working didn't even tell us the price, there are no price tags. it is my fault for not asking just saying it's pricy.

My experience with Island Cell truly disappointed me . I had broken my screen during my stay in…read moreHilo , and I trusted in them to fix my screen correctly. But this was unfortunately not the case , as all they did was replace everything with a smaller and low quality screen . After back and forth arguing , I requested they just simply take everything off as it was not worth the $300 they were charging . Stay away from them at all costs if you're in Hilo .

If I could give more than 5 stars, I would! Alex replied to my Yelp quote request within an hour…read moreand when I mentioned that we could meet up after our visit to the Maui Ocean Center (since we had just got there) he offered to meet us there and said he would work on the phone nearby while we were in the Ocean Center, which was great since we are visiting on vacation and wouldn't need to use vacation time waiting for repair service. Not only was he very friendly and awesome for meeting us at the Ocean Center... he also got the phone that accidentally got wet at the beach yesterday and was stuck on reboot mode today to turn back on! The phone is my friends and she was worried that she had lost all of the photos/videos of not only this trip but also from life over the past couple of years in general. She's not very tech savvy and was pretty sure she never setup backups so getting the phone back on was the best news she could hear. Lastly, in my opinion (being from the Bay Area and a techie myself) he doesn't charge enough for his services... and that says a lot about his as well. If you're having phone problems, shoot him a message and trust that he is not only honest but great at what he does. Thanks again, Alex!!

Alex was extremely professional and had my cracked iPhone screen replaced in 30mins. I didn't waist…read moretime at all which is very important since I only have a week to enjoy Maui. What could've turned out to be a nightmare was fixed in minutes... Oh and he also gave me a complementary screen protector. Top notch guy. Thanks again Alex!!!

I will say their customer service is very good at being responsive and replying. I also love that…read morethey are apple approved so if you have apple care it's free for your covered product! I have a product that was out of warranty and their price that you have to pay to get it looked at gets applied to the total cost of the repairs needed and I think that's really good and ultimately why I did go with them! Mahalo Nui loa for helping me for the last 4 years now!

Well I went to get a repair, but was recommended that the repair would cost as much as a…read morereplacement. I would have rather had my pad repaired, but seemed like not an option. Not sure I would recommend this place as it seems they would rather sell than fix.

Went in to get my iPhone 11 Pro screen repaired after an unfortunate accident shattered the screen…read more Pros: quick, mediocre "fix". Acceptable for those with old devices where no warranties are covered. Cons: I was not informed before consenting to fix that my iPhone would always have the software error status that Apple cannot verify that the screen is an Apple certified screen. This voids any and all warranties through Apple, including Apple Care. Customers should be informed that this status will always be present before consenting to having their iPhone serviced by Phone Guru. The alert will never go away. I would also say, for anyone who comes in not knowing their Apple Care status, that Phone Guru should inform them of the status of their Apple Care before servicing their device. I was charged $140 plus tax to have the screen repaired. You might say I should have known this, and I understand trying to run a business and make money, but Roman didn't even mention that AppleCare was on my current device. Regardless, the repair screen is darker than the original Apple display, does not have Apple True Tone display features, is less clear, and regularly freezes and becomes unresponsive to the touch screen, requiring that I click one of the side buttons which puts the display to sleep in order for the touch screen to be responsive again. Also, my cellular service has been impacted and is much slower to respond than it was prior to the fix. Unfortunately I cannot recommend this business for any repairs. You're better off sending them in to Apple and paying their fees. For old devices which aren't covered though, this is a good choice if you're in a pinch while on vacation, or have a much older device.

Great service, highly recommend. Grandson phone fell and shattered, Fixed like brand new.read more