Horrible experience. Had my daughter's screen replaced while on vacation in Maui (April 7, 2025)…read more When we picked it up the screen sat higher than the original but she assured us that was normal. When we got home the phone became glitchy and would shut off 2-3 times per day. About 2 weeks after we got home my daughter went to grab her phone and the screen fell off into her hand. When we took it to the Apple store they confirmed that not only was the screen replacement cheap, it was installed incorrectly. I have called 5 times (manager is always "away"), I have emailed twice, tried to contact them several times via their website, Instagram, and facebook. I didn't want to have to write a bad review but it is clear they have no intention of contacting us and refunding our money ($197 down the drain). Horribe customer service. Do yourself a favor and avoid this place at all costs

So far, not impressed. Need to get my phone repaired in Ka'anapali. Came earlier today around…read more12:30pm to get my phone repaired. They were closed even though it says that they are open on Mondays. It is now 3:50pm, I've called multiple times since going there earlier and I have yet to hear back from anyone. It's pretty frustrating because I'm a single mom on vacation and to carry my two children with me back and forth from our hotel to check and see if they're open is ridiculous. If you're not open on Mondays then please update your hours so you're not fooling people and if you are open then why isn't anyone there or answering the phone?

Ladies were both friendly and there to serve…read more Just two things in the store that did not give 5 stars. 1 no price on anything. (Setup this way on purpose) 2 expensive. (Mall prices and no competion in the mall)

Do not go here for phone repair. Paid $250 for screen repair. 2 days later the screen started to…read moredetach from the phone. We called and left message with no return call back. We went to the store twice to get it refixed and no one was there even tho the hours said open. Now they dont want to fix it. I had to explain the situation 4 times to the lady and she still trying to say someone dropped the phone. $250 and all this time for nothing. Shame on this company

I brought my phone to Maui Cell Phone Repair to fix a simple issue with the power button. What…read moreshould've been a quick repair turned into a month-long headache. After dropping it off, I didn't hear anything for over a week. I had to call them, only to be told the part they ordered was wrong. Another week went by still nothing and when I called again, they admitted they ordered the wrong part a second time. Finally, after weeks of silence, they said the right part came in. I dropped off my phone again, and while the power button was fixed, my speakers were suddenly blown when I picked it up. They admitted it "could've been" their fault and promised to order a replacement speaker. It's now been over a month with no update, no call, no message nothing. At this point, I had to buy a new phone. I could've saved the time, stress, and $104.70 if I had just watched a YouTube tutorial and fixed it myself. This experience was a complete waste of time and money. The lack of communication and accountability was disappointing. I would not recommend this shop to anyone looking for professional or timely service.

Very knowledgeable. Identified the issue I was having with my phone and had it fixed in such short…read moretime. Everything is back to looking brand new.

Located in a kiosk in the back of the Kihei Kalama Village. Montez is awesome. My phone was a a…read moredead brick and I was beside myself because I had all my numbers, data and photos from my vacation. However, Montez was super sympathetic and tried really hard to try to diagnose the issue. He seemed to think it was the battery but he did not have the Sumsung S7 battery in stock that day but he did tell me I might also have an issue with my port because there was some corrosion. I was leaving the next day and took it to a local repair back home who confirm everything Montez said and Montez did NOT CHARGE ME ANYTHING! Honest, ethical and super sweet vendor. Not willing to rip you off, he just felt bad he could not give me back a functional phone. Thank you having the skills and integrity to give me an honest answer even if you could not fix it. His shop is also full a super cool accessories and many other customer seemed happy with their screen repair (lots of lava rock injuries) and I would definately go back if I ever have a cracked screen. Lots of gift shopping while waiting for phone so a win win.

From the owner: Maui Connect Services is here to help with your phone, computer, tablet and other electronic…read morerepair. If foreign repair, we can locate parts and help get your item in working condition

I would really had liked to provide a review but since leaving a message and getting an email that…read morethey would contact me shortly on October 4th, I am still waiting. I had to just bite the bullet and purchase a new device. Sorry I couldn't join the satisfied customer club. Maybe another time

The best fixers of your iPhone on Maui. Dropped my phone this morning and shattered the glass…read more After my meltdown I headed to Verizon and basically it was use insurance with $175 deductible and wait for phone to believed back home ( bad idea ) or buy new one. Sales guy said hit this place up, so I did. Let's me say customer service wAs outstanding and had a new screen glass installed by the time I was done with lunch, OMG. Cost was $200 but totally worth it and back on the YELP path. Can't say enough good things about these guys, THANKS!

Corey ... quick fast friendly service .. very professional ... found me a iPhone battery and…read morereplaced in minutes at a reasonable price ... opens on weeken

Incredible!!!!! Struggled for days and with countless support people, even from the device…read moremanufacturer.... Nothing. Walked into Mr Cellular and he had it fixed in less than a minute and didn't charge me. Gave him a giant tip and this review! This place deserves all of Maui's business. What a guy and what a place!

I witnessed tech agent Bryce, assisting an elderly lady with her laptop. She was describing an…read moreissue with losing words on her computer and assumed it was broken. After patiently listening to her situation, he graciously steered her away from spending her money and gently implied that the computer wasn't showing signs of damage, and if she positioned her hands differently on the sensitive tracking pad, it might stop erasing her entries. She was feeling a little embarrassed because she would have to tell her ride that the trip was unnecessary, but Bryce said "just tell them the computer tech wasn't smart enough to fix it" and keep the rest to herself. That was just the sweetest way to handle an elderly client. He was patient and kind and I just wanted everyone to know how amazing Bryce was. And he acknowledged me when I entered even as he was helping the lady ahead of me. Then when it was my turn, he handled my issue with ease. Great job, great worker.

My phone had cellular connection issues due to my phone not being able to update. Because of Bryce,…read morethe issue was resolved. With his extensive knowledge of the products he literally saved me a pricey bill from the carrier and an un needed upgrade. Being a military veteran, I noticed his work ethics and professionalism was remarkable with everyone that came in. Thank you again Bryce and the MacMadeEasy.

I had a major problem with my laptop and George quickly figured out the problem. I had to take it…read moreback to him at no additional charge to me but he spent quite a while working on it. Very nice guy, I highly recommend him. The laptop is working better than before, very happy!

From the owner: Specializing in: - Computer Service & Repair-Business…read more- Computer System Designers & Consultants - Computers & Computer Equipment-Service & Repair