Oustanding, friendly, truly pono service! When I brought my HP laptop in due to the charging port…read moregoing bad, and not able to be replaced since it is soldered to the mother board, Jonathan found a solution with a USB C charger and got my battery up enough so that I can purchase that type of charger and keep going. All of this for no fee! I offered to pay and the answer was no. That is what you call true pono and aloha spirit! Mahalo!

Outstanding, friendly, truly phenomenal service! I brought my HP laptop in due to the Blue Screen…read moreof Death which occurred 3 times and would not reboot. I gave them all the information they needed to reformat and reload windows. They called me a few times during the process to give me updates so I was always kept informed. They called soon after 60 minutes and said it was ready. I immediately went back to pick it up and was absolutely shocked at how low the cost was! I will never go anywhere else if I have any computer questions or issues, these guys are amazing and So Nice. Highly recommend for the quality of work, super fast service, extremely affordable rates and highest level of professionalism.

Very nice lady, extremely thoughtful. Gave me advice on what to do and offered me many options…read more Very knowledgeable, will be back if needed.

I live approximately two hours from any computer repair place and my work computer started doing…read moreweird things and stopped working. I brought it into Kim on Wednesday and had it back Friday. Not only did she fix the computer, but also helped me understand things a little bit more and pointed me in the right direction for updating. Kim has a great laugh and amazing sense of humor, something I never thought people that worked on computers had. Also as a bonus, turned out to be a lot less expensive than I thought it might be. 110% recommend Kim

I emailed digital dutchess to see what could be done about some malware I had on my computer. I…read moreemailed her late in the evening and was surprised to get a response hours later. (Other places I had emailed took much longer to respond! Days!) Although I didn't call her she was very informative in telling me what could be done to resolve the problem and how she would handle it. I was also told an hours time $85.

Kerry is great! Patient and informative! I emailed, we made an appointment for that evening and she…read morecame to my house on time and saved the day! New computers are tricky and I am not as savvy as I used to be. Appreciate her help and ideas and didn't make me feel like an idiot for not figuring things out on my own.. have already passed on her contact. I will definitely call her again! You won't be disappointed! Thank you!

We went here the other day to place an order. The lady wishing Christy I think her name was, she…read morewas very friendly. She was helpful as to us oldies didn't know what to do, so she made the process much easier. Thank you office maxx for having her in your team she rocks!

Althea went above and beyond while helping me create a custom family calendar. I've printed my…read morecalendars at OfficeMax before, but this time the OfficeMax-Canva system was glitching and causing issues. Althea worked her magic and made the process seamless. She didn't just insert my images--she made them larger, clearer, and took the time to ask questions to make sure everything was perfect. Her attention to detail and care made a huge difference. Excellent service and a great experience. Because of Althea, I left with a finished product that exceeded my expectations. She's the kind of employee who turns a stressful situation into a great customer experience. OfficeMax is lucky to have her.

I have been using this company's help whenever I have needed it for about 5 years now. Always…read moredependable and gets back to me asap when I leave a message. Their techs are great in talking me thru and showing me what I'm doing wrong with my computer. Being an owner of a business this has helped me understand computers more and they have even recommended items for me in the past that have worked out great. Overall an excellent company to deal with, one of the best on Maui. If you have a computer problem and it needs to be solved right away, then these are the guys to go to on Maui.

Erik is very knowledgeable and will never let you down. He does the best he can and troubleshoots…read moreall computer problems with ease. I can't say enough about Computer Hale and the help they've given me. If you are visiting Maui, this is the place for your laptop troubles.....

Rick is like a weighted anxiety blanket for anyone who is having technical difficulties. A…read moresoothing balm for my fears that I have lost thousands of images. I thought my external hard drive was toast, and he ever so calmly just brings things back to life. Rescued my information like it's nothing. Then he helped me initiate Backblaze to make sure all my work on my computer and external hard drive is backed up off premise just in case... He gets you in fast and rescues you. I've experienced it multiple times and I feel I can never move from this island. Who will I go to that is this knowledgable, reliable and calm?? If you need mac help, go see this man.

Rick is awesome and absolutely (repeatedly) goes out of his way to be incredibly helpful -- and…read moreknowledgeable. On top of that, in a particular high-stakes instance, he was much more knowledgeable and much more available than AppleCare+ (the paid version). 10 Stars

I looked all around the west side of Maui for a charger for my laptop. Ace, Ross, Long's, Radio…read moreShack (now closed). Did a Yelp search and whuddayaknow - found this place. It's tucked away near Island Grocery Depot on Kupuohi Street. The area is called Lahaina Industrial Park. This is above a dive / charter shop as it says on the Yelp address. He had an amazing adapter. There's a slide on the side to adjust the voltage from 12 to 24 volts. My computer runs on 20 volts. But wait, that's not all. There are 34 attachments available, all of which come with the adapter. If you can't run your computer with one of those, then you might have a Mac. Any other laptop computer should be usable with this package. Highly recommend this place.

Ralph did a great job fixing my desktop computer quickly and at a good price. He saved me from…read morehaving to buy a new computer.

Brian from Island Support helped network our office computers, installed software and monitoring to…read morekeep our computers safe and set up two backups. The price was amazing and we were very pleased with the service we recieved. Highly recommend!!

I brought in a laptop that had a broken CD bay (got stuck when opening), and the O and G keys…read moredidn't work. I paid up front, 3 weeks later I get a call on the phone saying they broke my laptop and no refunds. Do not use this place for hardware, they will either break it, or go next door to the pawn shop.

I witnessed tech agent Bryce, assisting an elderly lady with her laptop. She was describing an…read moreissue with losing words on her computer and assumed it was broken. After patiently listening to her situation, he graciously steered her away from spending her money and gently implied that the computer wasn't showing signs of damage, and if she positioned her hands differently on the sensitive tracking pad, it might stop erasing her entries. She was feeling a little embarrassed because she would have to tell her ride that the trip was unnecessary, but Bryce said "just tell them the computer tech wasn't smart enough to fix it" and keep the rest to herself. That was just the sweetest way to handle an elderly client. He was patient and kind and I just wanted everyone to know how amazing Bryce was. And he acknowledged me when I entered even as he was helping the lady ahead of me. Then when it was my turn, he handled my issue with ease. Great job, great worker.

If I could give this place -100 stars, I would…read more I brought my MacBook to Mac Made Easy ONLY for a battery replacement. They ran diagnostics beforehand and, according to their own system, there were no other issues. I was told it would take about 24 hours; instead, they kept it for over a week. When I picked it up, the battery was very low. I quickly opened several files to make sure everything was there, and it appeared to be. When I tried to shut it down, it wasn't responding, but I was in a hurry and assumed it had frozen because I had opened several things at once. A few days later, I charged it and turned it on. It could no longer find an installed operating system. I was in complete shock. This computer had NEVER had a technical issue other than the battery. I took it back the next day. When I returned, they said it was "fixed." Then I asked if my files were still there, and the employee's expression immediately changed. They were ALL GONE. Instead of explaining exactly what they had done, I got theories: maybe a power issue at my house, maybe some hidden problem they hadn't detected -- despite their own initial diagnostics showing no other problems. The facts are simple: I brought them a functioning computer for a battery replacement. After their service, it couldn't find an operating system. I brought it back, the system was reinstalled, and years of my files were gone. I NEVER authorized them to erase my computer or perform any procedure that would delete my data. Worst of all, they never took responsibility, never clearly explained what procedures they performed, and NEVER even offered to attempt data recovery. I lost years of business files, projects, documents, programs, and work that cannot be recreated. Yes, I should have had a backup, and I deeply regret that. But not having a backup does NOT give a repair shop permission to erase a customer's computer without authorization. Months later, I am still discovering things I lost because of this experience. I would never trust Mac Made Easy with another computer. BACK UP EVERYTHING before leaving your computer here and get in writing exactly what they are authorized to do with it.

Do not go here for phone repair. Paid $250 for screen repair. 2 days later the screen started to…read moredetach from the phone. We called and left message with no return call back. We went to the store twice to get it refixed and no one was there even tho the hours said open. Now they dont want to fix it. I had to explain the situation 4 times to the lady and she still trying to say someone dropped the phone. $250 and all this time for nothing. Shame on this company

HIRE WORKERS WHO CARES. And respects customers and there bosses .She had a crazy attitude and also…read moresaid the owners won't do nothing to her because they can't find workers. Soon they won't find customers..... all this because I asked her if she could put on the screen saver that I was going to purchase...... STAY AWAY