Travis showed up for a diagnostic assessment of a malfunctioning automatic gate opener at the front driveway. He returned and installed a new gate opener. He stated that he would return again to install a photo sensor and reconnect the remote metal detector wand attached to the gate opener. Despite at least four text messages over the next six weeks and several voicemail messages, he never responded or returned. I had two or three other small Appliance Repair jobs for him which he never returned to address. He appears to be too busy to even give the courtesy of responding to a text message or voicemail stating that he is not able to render services because he is too busy. I eventually gave up on him. I would recommend that customers stay away from his business in light of his ignoring multiple contact attempts. read more

Travis is very friendly and takes his time to explain what the problem is and solves it .

Does anyone know if property Tech is still in business? In the past I have used Travis on several occasions and have always been pleased with his service. Several months ago I tried to get a hold of him to fix an issue . For six over six weeks I left text messages, voicemail messages and even scheduled appointments with his website online . Not one response was received to any of my attempts to contact him. As a result I found someone else to assist with my Appliance issue . I have another issue and so this morning I decided to send a text to his number asking if he was taking appointments anymore. As per usual nothing but crickets no response at all. If he is not in business anymore maybe we should reflect that on the website that he is permanently closed. If he is still open for business it would be nice to know why he refuses to respond to any attempts at communication. In the event that he was purposefully ignoring my communications I've had two friends try and contact him and they also got absolutely no response.​ read more

So I have had to use them 2 times within a week and they have been prompt, efficient and communicated status and pricing appropriately. I'm definitely keeping their number!! They also had all parts needed on the truck which is even better. One of the best I've had to deal with while living here in the Big Island for sure. read more

Excellent business, very responsive, very knowledgeable. Goes above and beyond what is asked.

We've used Travis multiple times ... he is knowledgeable, reliable and a great guy to deal with...Thank you Travis!!

Don't hesitate- if you need an appliance repaired or installed, call Property Tech. Travis is dependable, professional, skilled, honest and reasonably priced. We were so grateful for the repair he made at our house. Travis came out once to assess the broken appliance and make his diagnosis, then once we ordered and received the part we needed, he came back to make the repair. He worked quickly and efficiently, and was clearly very knowledgeable about his craft. Travis took the time to explain the problem and was patient with our questions. I would refer him to my friends and family in a heartbeat! He is #1 on my list next time we need a repair or installation at our house. read more

If you are looking to have your appliance repaired by a guy you can trust, look no further. My oven quit working and I found this company highly rated on another site's reviews so I gave them a try. Travis returned my call promptly and showed up on time as scheduled. He came into our home wearing a mask and had booties on to keep our carpet clean (haha). He had the proper gadgets to promptly diagnose the problem and looked up the parts price while in my kitchen. He was able to get the parts within a week and showed up again as scheduled to fix the oven. Travis is efficient but not in a rush and took the time to answer my questions. He's reasonably priced. Travis is polite, professional and treats you as he would want to be treated. I liked him so much that I asked him for extra business cards so I could recommend him to my neighbors. Well, the neighbors I like anyhow. (Haha again). Thank you Travis! read more

I did a Google search for appliance repair near me .. Travis' business was the first listed . .so I figured that I would start there. I needed my refrigerator and freezer checked out for excessive condensation. He came out, check out my appliances, gave me a quote .. ordered the parts, when they came in he called and came to install them . . once he was done I asked if he could check out my oven as half of the top element wasn't working .. again he checked it out called for parts, came installed it and now I have 3 appliances in great working condition. I HIGHLY recommend Travis . .very professional, polite, efficient good to his word. Thank you Travis .. read more

Travis is beyond amazing. Extremely responsive. The customer service and pricing was excellent. We will definitely use Propertytech again. I was certainly worried about having to replace my refrigerator. He dove in and found the problem immediately. read more

We had a great experience with Property Tech. Our oven stopped working and Travis was able to get us in the next day. He was on time and ran thorough tests. He was able to get it up and running and talked us through the possible issues that were occurring. Amazingly he always picked up the calls right away and did not just let them go to voicemail. I really appreciate his responsiveness and professionalism. read more

Travis replaced a dishwasher for us. Easy to work with and got the job done efficiently. Very responsive and professional. I would highly recommend his services. read more

They make appointments quickly, they show up, they fix the problem. I am grateful!

Travis really should be in a different line of work, WORST CUSTOMER SERVICE EVER!! at first I was so grateful to him, he was close by and was able to come over right away to diagnose my leaking washing machine. He found the issue, a leaking drain hose. He said he would have to order the parts, I asked how long until he could fix it, he said it would be about 2-3 days, I offered to pay him upfront but he said I could do so when he returned, this was on a Monday. I hadn't heard from him by Thursday afternoon so I reached out to him, he said he had the parts and would try to make it over the following day. Again, I still hadn't heard from him until late in the day Friday, where I had to reach out to him, he told me he wouldn't be able to do it that day - I had someone home all day waiting on him and he didn't have the decency to reach out to me or apologize. I sent him a text and asked if he would be able to come the following day, no response. An hour later I called him, no answer, I left a voicemail asking the same, he soon called me and explained that he could come the next day but it would be in the evening, I said that was perfect and someone would for sure be home. He said he could also come Sunday afternoon but I explained it would have to be saturday as no one would be home Sunday. I was working on Saturday and missed a call from him at 3pm (which is AFTERNOON, not evening). His message said he was in the area and could come by, I called him back at 5 (the beginning of "evening") and he didn't answer or respond to my message. I texted him at 7 asking what was going on, he responded that it would have to be Sunday. I responded that I had already told him Sunday was no good and once again I had someone home all day waiting for him as I had told him, he could have come by. He called me and said that normally his wife does all the bookings and he was trying to do me a favor - I explained this was the first I heard of that and I didn't ask for any favors I simply wanted my machine fixed. He then went on to tell me that he's running a business and he has a family... what?!?! EVERYONE has a family! I too run a business and I don't have a wife that helps me with my business or my family, I am a single mother and would NEVER use that as an excuse for poor customer service skills... I have never heard anyone try to justify bad service with "having a family". He didn't apologize or ask me how he could make it right when I was clearly unhappy. He then said he could drop off my parts and I could have someone else do the work or he could come Monday morning to do it. I said that no, I have already waited almost a week and needed it done so Monday would be fine. He came into my house on Monday, one week after his original visit, and said "we" (there was just one of him) have decided to not do the job and here are your parts. He told me how he has a baby on the way, I said that is your personal life, this is your professional life, what kind of service is this?? I rely on my washing machine for my business, had I known it would take a week or more I would have made other arrangements. His lack of communication and using his family to justify his poor business skills is absolutely inexcusable, I would have given him NO stars. A simple apology and doing the job he said he would do would have created further business from me and referrals to my friends and many clients. If you need repairs to your appliances DO NOT CALL THIS BUSINESS! Call Conrad 217-5994 instead, he does what he says he will do and actually knows how to fix things. read more

Great service tech. Nice guy. We definitely recommend and will use again. Was even happy to trouble shoot our outdoor grill over the phone and picked up on the first ring. We were back to grilling in no time. read more

We just purchased our home and on Christmas Day our microwave/oven combo died while cooking dinner. We were able to get a tech out to our home quickly. He did everything possible to revive our archaic appliance. Unfortunately, the gecko that fried our no longer available circuit board won. I appreciate the honesty of our tech from the onset that it would probably not be repairable. He agreed to try cleaning as a last ditch effort. He is integrity is much appreciated. I would not hesitate to use their services again. read more

I bought appliances from Lowe's and the extended warranty. Freezer was making,loud noises so turned off ice maker. Called Lowe's warranty division and they gave me an appointment 19 days from date of call. Tried calling Lowe's with no help as it was an issue with insurance company And not Lowe's. I had no recourse but to call local company. Property Tech came that day and ordered needed parts. Travis changed ice maker and necessary valves. Highly recommended read more